Complete Restoration & Cleaning Services Photos










Complete Restoration & Cleaning Services Introduce
Introduction / Overview
For residents and business owners across the Michigan region, the unpredictable nature of weather and home incidents means that property damage—from a severe roof leak to full-scale fire or tornado damage—is a constant concern. When such emergencies occur, the need for a singular, highly competent, and trustworthy partner becomes paramount. Complete Restoration & Cleaning Services, based in Muskegon, is designed to be that essential partner.
The company is defined by its core specialties: Water damage restoration service and Fire damage restoration service. This focused expertise allows them to manage the entire process of crisis and recovery, from the moment an emergency call is made until the final repairs and cleaning are complete. They offer an exhaustive list of specialized services that go far beyond basic cleanup, encompassing highly technical procedures such as Structural Drying, Mold Remediation, and specialized Blasting Clean techniques.
As evidenced by their dedicated approach to Emergency Services, including Emergency Board-Ups and immediate response to catastrophic events like tornado damage, the team, led by owner Jon Honore, is committed to rapid, decisive action. One client praised this immediate, reassuring response: "within an hour after I reported tornado damage to my condo, he was there to say, 'I got this.'" This proactive stance, coupled with a rare degree of honesty—including a free, thorough inspection that concluded no mold was present, despite the customer's assumption—establishes Complete Restoration & Cleaning Services as a pillar of reliability and integrity for the Muskegon community and surrounding areas.
Location and Accessibility
A swift response is often the most crucial element in minimizing property damage. Situated strategically in Muskegon, Complete Restoration & Cleaning Services is positioned for rapid deployment across West Michigan, ensuring that emergency needs are met with speed and efficiency.
Their address is:
2711 Whitehall Rd, Muskegon, MI 49445, USA
In keeping with their commitment to full service, the company ensures accessibility at their location with a Wheelchair accessible parking lot. More importantly for local users, their entire model is built around Onsite services. This means that whether the issue is a Sump Pump Failure, a Leaking Refrigerator, or Smoke Damage, their experienced teams, specialized equipment (like Infrared Cameras and the Negative Air Machine), and complete solutions are brought directly to the residential and commercial properties they serve.
Services Offered
Complete Restoration & Cleaning Services offers one of the most extensive and specialized service lists in the Michigan restoration sector. Their services are organized into three primary categories: Emergency Restoration, Specialized Cleaning/Environmental Services, and General Property Maintenance/Repair.
The full scope of their offerings includes:
- Emergency Water & Fire Response: Emergency Service Call, Water Cleanup & Structural Drying, Water Extraction, Fire & Smoke Damage Cleanup, Fire Mitigation, Emergency Board-Ups, and immediate response to events like a Bathtub Overflow or Washing Machine Overflow.
- Mold and Environmental Health: Mold inspection, Mold mitigation, Mold remediation, Water damage-related mold removal, Clearance Testing, assessment of Black Mold and Toxic Mold, and Contaminants Control using equipment like an Air Scrubber and Hepa Vacuuming.
- Bio-Hazard & Sanitation: Sewage cleanup, Sewage Back Up response, Bio-Hazard Cleanup, Scene Cleaning Services, Emergency Vehicle Decontamination, Home Sanitization, and specialized Deodorization Services for Smoke Odor and Wet Smoke.
- Advanced Cleaning Techniques: A highly specialized list including Abrasive Blasting, Soda Blasting, Dry Ice Blasting, Soft Wash, Power Washing Services, and Pressure Cleaning for concrete, decks, roofs, and gutters.
- Restoration and Reconstruction: Repairs And Reconstruction, Complete Restoration, Property Damage remediation, and specialized services like Floor Coverings and Roof Repairs and Replacements. They also address specific issues like a Roof Leak, Roof Shingles, and General Home Improvements.
- Air Quality and Ventilation: Air Conditioning cleaning, Air Purification, Exhaust Vent Clean, Interior Dryer cleaning, and Dryer Exhaust maintenance.
- Content & Logistics Management: Professional Contents Cleaning, Pack Outs of unaffected belongings, Containment Barriers establishment, and Structural Cleaning.
- Insurance & Financial Support: Direct engagement with the Insurance Adjuster, assistance with the entire Insurance Claim Process, and ensuring clients never have to worry about how to pay for the restoration, as noted by a grateful client.
Features / Highlights
The true differentiating factors of Complete Restoration & Cleaning Services are rooted in their professionalism, their advanced techniques, and their exceptional integrity, all of which are frequently praised by their Michigan clientele:
- Unparalleled Honesty and Integrity: Demonstrated by the owner, Jon Honore, who performed a free, thorough inspection of a client's finished basement and honestly concluded that the suspected issue was pet stains and pesticide discoloration, not mold, advising on preventive measures instead of selling an unnecessary service. This integrity is a massive reassurance to local users.
- Expert Insurance Claim Handling: A commitment to work "directly with my insurance" so that the client "never had to worry about how I was going to pay for the restoration," providing a "huge relief" during a stressful time.
- Comprehensive Cleaning Technology: The application of high-tech and specialized cleaning methods, including Soda Blasting, Dry Ice Blasting, and Soft Washing, allows them to address difficult issues like Smoke And Soot or roof discoloration without causing secondary damage.
- Immediate, Reassuring Emergency Response: The ability to dispatch leadership (like Jon Horne/Honore) within an hour after major disaster reports (e.g., tornado damage) and quickly take decisive control of the situation, offering the client immediate peace of mind and efficient project initiation.
- Advanced Technical Capabilities: The use of Infrared Cameras for Moisture Intrusion detection, Negative Air Machines, and Restoration Certification ensures all cleanup, drying, and remediation work meets the highest industry standards, safeguarding the property against residual problems like Toxic Mold.
- Holistic Service Model: They handle both Residential And Commercial properties and cover everything from simple Gutter Cleaning to complex Fire Mitigation, truly offering a complete service under one roof.
Contact Information
For residents and commercial entities in Michigan requiring emergency restoration, specialized cleaning, or a professional assessment, Complete Restoration & Cleaning Services can be reached via:
Address: 2711 Whitehall Rd, Muskegon, MI 49445, USA
Phone: (231) 773-0777
Mobile Phone: +1 231-773-0777
What is worth choosing
For local users in the Michigan region, choosing Complete Restoration & Cleaning Services represents a choice for total competence and genuine peace of mind. What truly sets this company apart and makes them unequivocally worth choosing is the foundation of trust established by their business practices, especially in the stressful, often vulnerable period following property damage.
In a restoration and contractor market where homeowners can feel pressured, the documented honesty of the owner, Jon Honore, during a free mold inspection speaks volumes. To voluntarily forgo a paying job because it was not truly necessary—instead offering simple, honest advice—is the definitive hallmark of an ethical business partner. This integrity ensures that any advice or service recommendation made by Complete Restoration is solely in the client's best interest, eliminating any worry about unnecessary repairs or inflated claims.
Furthermore, their comprehensive operational model is perfectly suited for handling the complexity of modern claims. Their ability to work directly with the Insurance Adjuster, managing the entire Insurance Claim Process, translates into a massive burden removed from the client's shoulders. When coupled with their vast, specialized service list—which includes everything from Sewage Cleanup and Air Purification to advanced Roof Replacements and Structural Cleaning—they eliminate the typical logistical headache of coordinating multiple vendors. They truly offer a "Complete Clean" and a "Complete Restoration." For any major or minor property crisis in Michigan, from a supply pipe break to major Fire & Smoke Damage, selecting a company that provides rapid response, technical mastery, and unwavering honesty is not just a preference, but a necessity, and Complete Restoration & Cleaning Services has factually proven their commitment to all three.
Complete Restoration & Cleaning Services Inside
Water Damage Restoration Service
- Fire damage cleanup & repair
We are an IICRC certified firm for Fire & Smoke restoration clean up. We will work with you and your insurance company through out the project.
- Mold inspection
We are an IICRC certified firm. We can do an initial mold inspection to determine root cause and provide you with an estimate for remediation.
- Mold mitigation
- Mold remediation
- Sewage cleanup
We are an IICRC certified firm. We will work with you and your insurance company throughout the process.
- Water damage-related cleanup & repair
IICRC certified firm for Water Damage Restoration and reference the ANSI / IICRC S500 Standard for Professional Water Damage Restoration. We will work with you and your insurance company on covered losses and we also provide our services if it is deemed not a covered loss.
- Water damage-related mold removal
- Water removal
- Abrasive Blasting
- Air Conditioning
- Air Purification
- Air Scrubber
- Assessment Of Damaged
- Awning Cleaning
- Bathtub Overflow
- Bio-Hazard Cleanup
- Black Mold
- Blasting Clean
- Certified Water Damage Cleanup
- Cleaning Solution
- Cleaning Treatments
- Clearance Testing
- Commercial Properties
- Complete Clean
- Complete Restoration
- Concrete Cleaning
- Containment Barriers
- Contaminants Control
- Contents Cleaning
- Deck Cleaning
- Deodorization Services
- Dry Ice Blasting
- Dryer Exhaust
- Emergency Board-Ups
- Emergency Management
- Emergency Service Call
- Emergency Services
- Emergency Vehicle Decontamination
- Exhaust Vent Clean
- Fire & Smoke Damage Cleanup
- Fire Mitigation
- Floor Coverings
- Flushed Out
- General Home Improvements
- Gutter Cleaning
- Hepa Vacuuming
- Home Maintenance
- Home Sanitization
- House Washing
- Indoor Mold
- Infrared Cameras
- Insurance Adjuster
- Insurance Claim
- Insurance Claim Process
- Interior Dryer
- International Cleaning
- Leaking Refrigerator
- Moisture Intrusion
- Mold Inspectors
- Mold Problems
- Mold Remediation
We remove mold contamination consistent with the ANSI / IICRC S520 Standard for Professional Mold Remediation. We will work with you and your insurance company throughout the project.
- Mold Remediation / Clean
- Negative Air Machine
- Pack Outs
- Power Washers
- Power Washing
- Power Washing Services
We are a Certified Contractor with PWNA (Power Washers of North America). We provide House Washing, Gutter Debris Removal, Roof Washing, Awning Cleaning, Deck Cleaning, Concrete Cleaning Services and more.
- Pressure Cleaning
- Property Damage
- Protective Coating
- Repairs And Reconstruction
- Residential And Commercial
- Restoration & Cleaning Services
- Restoration Certification
- Restoration Clean Up
- Roof Cleaner
- Roof Cleaning
- Roof Leak
- Roof Repairs
- Roof Replacements
- Roof Shingles
- Roof Washing
- Scene Cleaning Services
- Sewage Back Up
- Smoke And Soot
- Smoke Damage Clean Up
- Smoke Odor
- Smoke Odor Removal
- Smoke Restoration Clean Up
- Soda Blasting
- Soft Wash
- Soft Washing
- Specialized Cleaning
- Structural Cleaning
- Structural Drying
- Sump Pump Failure
- Supply Pipe
- Toxic Mold
- Vent Drying
- Wash Cleaning
- Washing Machine Overflow
- Water & Fire
- Water Cleanup & Structural Drying
- Water Damage Cleanup
- Water Extraction
- Water Line
- Water Losses
- Wet Smoke
- Wipe Clean
Complete Restoration & Cleaning Services Details
Service options
- Onsite services
- Online estimates
Accessibility
- Wheelchair accessible parking lot
Complete Restoration & Cleaning Services Location
Complete Restoration & Cleaning Services
2711 Whitehall Rd, Muskegon, MI 49445, USA
Complete Restoration & Cleaning Services Reviews
companybasementmold remediationhomeceilingbathroomjobpricecondotree
★ 5★ 4★ 3★ 2★ 1I highly recommend Jon Horne and Complete Restorations. On May 16 within an hour after I reported tornado damage to my condo, he was there to say, “I got this.” And, he did! Jon worked directly with my insurance so that I never had to worry about how I was going to pay for the restoration, a huge relief. 😮💨 Phase I cleanup and flooring completed professionally and efficiently. Phase II windows and ceiling.
Sep 08, 2025 · Sheila MundSuch an honest company! The owner, Jon Honore, came out to do a mold inspection in our finished basement. I was certain the 20 year old carpeting in our new-to-us home had mold. Jon took time to thoroughly inspect the entire basement from floor to ceiling. He explained the discoloring I saw was from pesticide spraying along the floorboards and old pet stains. Jon also gave us great recommendations on what we could do to keep our basement mold-free. He is such a personable man I was almost sorry there was no mold to remediate! LOL! So I give Complete Restoration ⭐️⭐️⭐️⭐️⭐️ for a thorough, honest inspection for FREE!
Sep 23, 2025 · Maureen WAbsolutely recommend! Called over the weekend and within minutes the owner Jon had already called us back. He was so thorough and knowledgeable while addressing our concerns with a newly discovered mold issue. He managed to squeeze us in within just a couple days and again was beyond helpful during his visit at our home, answering every question and easing our panic over what steps to take next. Jon was honest and never once made us feel overwhelmed or pressured, instead he educated us and detailed the remediation process. Could not have had a better experience. We will definitely be utilizing some of their services during our remediation. 10/10
Aug 13, 2025 · Courtney BakerJon and his team did a great job with our basement. They were prompt, efficient, and thorough, and left everything super clean. They even helped me finish up getting our stuff packed and out of the space so they could get started. Very friendly and cheerful crew - I happened to be home one of the days they were working, and enjoyed hearing them singing while they worked.
Jul 04, 2025 · Virginia DeMumbrumUnfortunately, although Jon and his team seemed incredibly knowledgeable and mold literate, their processes sabotaged the job.We hired Complete Restoration after conducting 3-5 interviews of restoration companies, precisely because he was going to treat the mold with extreme caution, care, and zero tolerance for the types of mold that release mycotoxins even after the spores are dead. The containment setup was perfection, and I truly enjoyed working with Austin. He gave me a report on progress every single day and clearly understood what he needed to do.Our clearance testing revealed a very small amount of chaetomium remaining, and the team came back to re-clean the space, another reason we hired them. Jon said, "My job is to make sure you pass clearance testing." At the time that sounded perfect, but now I realize I'd rather hear someone say, "My job is to keep your family safe."At the end of the job, the crew left some items from our bathrooms in unmarked black plastic bags. We had cleared the contents but left a few wall hangings, garbage can, toilet paper holder, etc because I actually wanted those to be cleaned by the crew. (Side note that a truly excellent restoration team would include instructions on how to safely clear the contents from the area. We probably contaminated our basement because we moved items in open boxes.)Austin had told me in one of his end-of-day updates that he was cleaning the fan grate with a Q-tip and had cleaned the sink before bagging it, so I knew that at least some of our personal contents had been cleaned as expected. (The fan grate was not put back on the ceiling but in the bags along with our contents.) When we began opening the bags, my intuition dinged on the shower curtain. How would that have been cleaned? I texted Jon to ask, and he said, "All things that were placed in bags were for you to either clean or discard."After more questioning, he stated that some of the items in the bags were cleaned and some weren't. But the bags were not labeled! How is the home owner supposed to know not to open the bags (which were left in the newly cleaned bathrooms)? We likely recontaminated our space with the shower curtain and wasted $6,000 on the remediation that we undid in 5 minutes.Jon assured me that the bags themselves were HEPA sandwiched (i.e. cleaned). I would have rather had the room contents cleaned.I received a $100 discount for this oversight. My family is still experiencing illness from the mold. I'm not sure anyone can properly remediate a mold situation 100%, and I'm very disappointed, because I thought Jon's team was going to be the careful ones.
Sep 13, 2025 · Mrs. Katie Przybyla-Kimball
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