New Crystal Restoration

- 109 S Regent St, Port Chester, NY 10573

When disaster strikes a home or business in the New York Metro area, the path back to normalcy often requires more than just cleanup—it requires a complete reconstruction. For residents and commercial property owners in Westchester, Rockland, and the surrounding New York communities, finding a reliable, full-service partner is crucial. New Crystal Restoration, based in Port Chester, NY, is not only the region's oldest and most experienced disaster restoration company, established in 1960, but also a fully licensed General Contractor specializing in comprehensive property reconstruction after an emergency.

Unlike restoration-only firms that pass you off to a separate contractor for the rebuild phase, New Crystal Restoration provides a seamless, start-to-finish solution. This "full-service" model eliminates the stress and delay of coordinating multiple companies, streamlining the process from the initial 24/7 emergency mitigation and cleanup to the final coat of paint on your fully reconstructed property. For over 60 years, this multi-generational, women-owned business has been committed to restoring not just structures, but peace of mind, using innovative, safe, and green cleaning technologies.

This unique combination of expertise—disaster response, environmental cleanup (like mold and asbestos abatement), and general contracting—makes them the trusted local choice when your property needs to be restored and rebuilt following water, fire, smoke, or storm damage. They work with all insurance carriers and are dedicated to guiding property owners through the often-complicated claims process.

Location and Accessibility

As a deeply rooted local business, New Crystal Restoration offers prompt, professional service right in the heart of Westchester County. Being local means they understand the unique challenges and building structures within the New York Metro area, Hudson Valley, and surrounding communities, including Fairfield County, CT. Their local presence ensures rapid response times, which are critical in emergency situations like burst pipes, fire incidents, or sewage backups.

The main operational facility is centrally located to serve a wide radius across New York.

Contact Information

New Crystal Restoration is available 24 hours a day, 7 days a week for all emergency property restoration and general contracting needs.

Address: 109 S Regent St, Port Chester, NY 10573, USA

Phone: (914) 937-0500

For convenience, the facility offers a wheelchair-accessible parking lot, ensuring all clients and partners can visit the office when onsite services are needed. Their commitment to being a local New York resource means immediate support is never far away.

Services Offered

As a full-service general contractor specializing in disaster recovery, New Crystal Restoration handles every phase of a project, from the initial emergency call to the final construction. This comprehensive approach covers both residential and commercial properties, including single-family homes, apartment complexes, schools, hospitals, and office buildings. Their extensive service list includes:

• 24/7 Emergency Response & Mitigation Services
• Water Damage Restoration & Cleanup (Floods, Frozen Pipes, Appliance Malfunctions)
• Sewage Cleanup and Sewer Back Up Cleaning
• Fire Damage Restoration, Cleanup, & Repair (including Smoke & Soot Damage)
• Mold Remediation, Mitigation, and Removal (Green Mold Remediation)
• Asbestos Removal & Abatement
• Lead Renovation and Abatement
• Complete Demolition Services (Including Hazardous Waste Removal)
• Full Property Reconstruction & Complete Repairs (Including General Contracting)
• Structural Repairs (Roofs, Siding, Decks, Structural Damage)
• Interior Repairs (Flooring, Sheetrock Replacement, Painting)
• Capital Improvements and Property Renovations
• Storm Damage Repairs (Debris Cleanup, Wind Destruction, Ice Damming)
• General Cleaning and Disinfection (including Post-Construction and COVID-19 Cleaning)
• Air Quality Services (Air Monitoring, Air Sampling, Odor Control)
• Professional Collaboration with Home Inspectors, Real Estate Agents, and Insurance Claims Adjusters

Their core strength as a general contractor lies in the reconstruction phase, ensuring that after the hazardous cleanup is complete, the rebuild meets the highest standards of safety, functionality, and aesthetic quality, tailored precisely to the client's specific needs and insurance requirements.

Features / Highlights

New Crystal Restoration stands out in the competitive New York market by combining decades of experience with a strong commitment to health and client care. The following highlights showcase their unique value proposition to the local community:

• Westchester County's First and Most Experienced: Established in 1960, they are the region’s original disaster restoration company, bringing over 60 years of unparalleled expertise to every project.
• Full-Service General Contracting: They manage both the emergency cleanup (restoration and abatement) and the full reconstruction (general contracting), offering a streamlined, "one-stop-shop" solution that simplifies the recovery process for property owners.
• Pioneer in Green Restoration: As Westchester County's first green restoration company, they utilize safe, botanical-based, non-toxic cleaning products that are effective yet safe for people, pets, and the environment. This is a crucial feature for families, especially those with special needs or health concerns.
• Women-Owned and Multi-Generational: The company is a certified New York State and New York City Women Business Enterprise (WBE), with current leadership being part of the founder's family, ensuring a deeply personal and compassionate approach to service.
• Specialized Care for the Special Needs Community: With a heightened sensitivity due to personal family experience, the team provides customized, accommodating solutions for clients with autism, allergies, and chronic health concerns, ensuring a safer and healthier restoration environment.
• Insurance Claims Expertise: They work directly with all insurance claims adjusters and can accept payment from all insurance companies, providing the detailed documentation required to help settle your claim efficiently.
• Award-Winning Excellence: New Crystal Restoration has earned numerous accolades, including being named the 2024 Best Commercial General Contractor, a testament to their commitment to quality and service in commercial restoration projects.
• Dedicated Professionalism: Customers consistently praise the team for their professionalism, meticulous work, and ability to provide calm, confident support during stressful, chaotic situations, emphasizing that they are "leaders in their field" and "an absolute pleasure to work with."

What is Worth Choosing

Choosing a general contractor for reconstruction after a disaster is one of the most important decisions a New York property owner will make. What makes New Crystal Restoration the preferred choice in the Westchester and Metro New York area is their unique blend of historical experience and modern, health-conscious innovation.

By offering a single source for mitigation, environmental cleanup, and full general contracting reconstruction, they save clients the significant headache of managing multiple vendors during a crisis. The full reconstruction service covers everything from water damage-related flooring and drywall replacement to structural repairs needed after a fire or storm. Their team is licensed, certified, and equipped to handle complex projects, ensuring your residential or commercial property is returned to its pre-loss condition, or even better.

Furthermore, their use of green, non-toxic products speaks to a core value: that everyone's health matters. This commitment to safety, combined with their 24/7 availability and deep community roots, provides property owners in New York with unmatched value—high-quality workmanship, peace of mind, and a trusted, local partner from disaster to full recovery. For a seamless restoration and reconstruction experience, New Crystal Restoration offers the expertise and compassionate care that truly matters when you need it most.

New Crystal Restoration

109 S Regent St, Port Chester, NY 10573, USA