Mom and Pop Plumbing & Drain Service LLC Photos










Mom and Pop Plumbing & Drain Service LLC Introduce
Plumbing problems are a common reality for homeowners and businesses across Connecticut. From the corroded pipes prevalent in New London's older infrastructure to the challenges posed by cold Connecticut winters and hard water buildup, having a reliable, local plumber is not just a convenience—it's a necessity. For residents and business owners throughout New London County, as well as Hartford, Litchfield, and Windham Counties, finding a plumbing service that combines comprehensive expertise with honest, community-focused values is essential for maintaining the integrity and safety of your property.
One such trusted provider rooted in the Connecticut community is Mom and Pop Plumbing & Drain Service LLC. This family and veteran-owned business is dedicated to addressing the unique plumbing and water mitigation challenges faced by properties in our region, offering what they call "Old Fashioned Service with a Modern Twist." Since 2017, they have built a reputation for reliable, professional work, prompt same-day service, and a commitment to customer satisfaction on every job, whether it's a minor leak or a major system overhaul.
This article will provide a detailed overview of the services offered by Mom and Pop Plumbing & Drain Service LLC, highlighting their service areas, key features, and commitment to the Connecticut community.
Location and Accessibility
Mom and Pop Plumbing & Drain Service LLC is a local Connecticut company with a physical presence in key areas, enabling them to provide timely and reliable service across a broad region. Their commitment to being a local partner means they understand the specific infrastructure and climate-related plumbing issues that affect properties in New London and the surrounding counties.
While their business operations serve a large part of the state, their address in New London ensures they are well-positioned to assist customers in the Southeastern part of Connecticut. They proudly serve customers throughout New London County, along with other key service areas including Hartford County, Litchfield County, and Windham County.
Their main New London location is:
78 Howard St, New London, CT 06320, USA
This strategic location, along with other service hubs, allows their team and fleet of vehicles—including High Velocity Jetting Equipment and Excavation Equipment—to be quickly dispatched, particularly for emergency calls that demand immediate attention, reflecting their promise of immediate, same-day service.
Services Offered
Mom and Pop Plumbing & Drain Service LLC provides a full spectrum of plumbing, drainage, and water mitigation solutions for both residential and commercial properties. They are equipped to handle everything from routine maintenance to complex repairs and installations, addressing the specific issues common in Connecticut, such as pipe corrosion from aging infrastructure and water heater inefficiencies caused by hard water.
Their comprehensive service list includes:
- All Plumbing Services and Comprehensive Plumbing Services
- Emergency Plumbing Services
- Drain Cleaning, Clearing, and Installation
- Hydro Jetting for Stubborn Clogs
- Sewer Services, including Inspections, Repairs, and Replacements of Sewer Lines
- Piping and Repiping, including both minor Pipe Repairs and full system upgrades (critical for older homes with galvanized or lead pipes)
- Water Heater Installation, Repair, and Maintenance (including Leaking Water Heater issues)
- Water Tank Installation
- Well Work, including Water Pumps, Well Pumps, and Well Tanks
- Repair and Installation of Fixtures: Faucet installation, Faucet repair, Toilet installation, Toilet repair, Shower installation
- Sump Pumps and Sump Pump Repair
- Plumbing Leak Detection and Water Supply repairs
- Commercial Plumbing Solutions
- Water Damage Restoration Service / Water Cleanup and Mitigation (addressing water-related emergencies and restoring property to its pre-damage condition)
- Plumbing Maintenance and Routine Inspections
The breadth of their expertise means local residents don't need to call multiple contractors for different issues—from a clogged drain to complex sewer line replacements or responding to basement flooding after a burst pipe, Mom and Pop Plumbing is a one-stop solution.
Features / Highlights
The company's mission revolves around delivering exceptional service and establishing lasting trust with their customers. Several key features distinguish them in the competitive Connecticut market:
- Veteran-Owned and Family-Owned Business: They bring a foundation of old-fashioned values, integrity, and dedication to every project.
- Fully Licensed and Insured: Their team operates legally and professionally, providing customers with peace of mind that all work meets state regulations.
- 100% Satisfaction Guarantee: They stand behind the quality of their work with a guarantee of satisfaction.
- Immediate, Same-Day Service: Acknowledging that plumbing emergencies can't wait, they prioritize quick response times to tackle urgent issues like burst pipes or faulty water heaters promptly.
- Backed by a Warranty: They offer industry-leading warranties on both labor (up to two years) and parts (up to one year), demonstrating confidence in their craftsmanship.
- Transparent and Upfront Pricing: Customers receive clear estimates and a full explanation of the work required, ensuring no surprises on the final bill.
- Accepts Credit Cards: Offering convenient payment options for service and repairs.
- Extensive Fleet and Equipment: Operating with over 20 service vehicles, they are equipped with advanced tools like Hydro Jetting and Excavation Equipment to handle any job size.
Contact Information
To connect with Mom and Pop Plumbing & Drain Service LLC for inquiries, service requests, or emergency assistance, use the following contact details:
Address: 78 Howard St, New London, CT 06320, USA
Phone: (860) 772-0622 or +1 860-772-0622 (The main phone number is consistently listed for service inquiries and scheduling across all platforms.)
What is Worth Choosing
Choosing a plumber in Connecticut means selecting a company that is prepared for our specific local challenges—from the deep freezes of winter that threaten pipes to the maintenance required by the region's older homes. Mom and Pop Plumbing & Drain Service LLC stands out as a reliable choice due to their unique blend of technical capability and customer-centric service.
As a veteran and family-owned business, they emphasize a personal touch. One customer highlighted the professionalism and friendliness of the team, noting, "They did an excellent job in all aspects. They were professional but friendly and a pleasure to have in our home." Another praised their efficiency and courteousness: "Promptly responded to our call and scheduled us for the next day. Brandon arrived on time, gave us an estimate, which we accepted. He installed two new toilets and sink faucet and repaired a leaky drain, all within an hour and a half. He was friendly, courteous and professional."
Furthermore, their specialized services in water damage restoration are invaluable in a state where severe weather and aging infrastructure can lead to unexpected flooding and water emergencies. The ability to handle complex problems like sewer services, pipe replacement, and well system work, all while offering same-day emergency response and guaranteed satisfaction, solidifies their position as a preferred plumbing partner for the Connecticut community. They offer more than just a fix; they offer a reliable partnership for maintaining the health of your home's most critical systems.
Mom and Pop Plumbing & Drain Service LLC Pipe
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Sewer repair
- Shower installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- All Plumbing Services
- Commercial Plumbing
- Comprehensive Plumbing Services
- Drain Cleaning And Installation
- Drain Cleaning And Maintenance
- Emergency Plumbing
- Leaking Water Heater
- Outdoor Plumbing
- Pipe Repairs
- Piping And Repiping
- Plumbing And Drain
- Plumbing Maintenance
- Plumbing Plumbing
- Plumbing Problems
- Sewer Lines
- Sewers Water
- Sump Pumps
- Water Pumps
- Water Supply
- Well Pumps
- Well Tanks
- Well Work
Mom and Pop Plumbing & Drain Service LLC Details
From the business
- Identifies as veteran-owned
Offerings
- Repair services
Payments
- Credit cards
Mom and Pop Plumbing & Drain Service LLC Location
Mom and Pop Plumbing & Drain Service LLC
78 Howard St, New London, CT 06320, USA
Mom and Pop Plumbing & Drain Service LLC Reviews
pricedsinkfairveteranclogwellvalvebasementhome
★ 5★ 4★ 3★ 2★ 1Recently Kisty and Brandon from Mom and Pop Plumbing and Drain Service were at my relative's home to install a new vanity, sink and faucet! They did an excellent job in all aspects. They were professional but friendly and a pleasure to have in our home. Kristy did a beautiful job with the caulking which to me is a very important part of the job. Also they were able to get my job done on the day I called! I highly recommend them!Thank you Mom and Pop Plumbing!
May 21, 2025 · Barbara StonePromptly responded to our call and scheduled us for the next day. Brandon arrived on time, gave us an estimate, which we accepted. He installed two new toilets and sink faucet and repaired a leaky drain, all within an hour and a half. He was friendly, courteous and professional. We will definitely call Mom and Pop in the future.
Jun 19, 2025 · Tannia HotchkissAsk for Kistie. She did an amazing job installing my new tub, vanity, and shower (not to mention all the new piping that came with it). She even rebuilt a valve for my hose in the back rather than just ordering a new one to save me money. Super fair prices and great to work with. She even showed me how some of the things worked so I could do small fixes myself.
Jun 27, 2025 · Kevin PorterFast call back. Excellent service, reasonable pricing. Will be our new plumber!!!! Had a leak in water shutoff and had Mom & Pop come out and they fixed it and made it more easy to reach. picture oneThe following week Daughter-law had an issue with well water, so we called Mom & Pop to look at the issue. They ordered parts, and install them the next day(long Day).Pictures 2, 3, 4 showing before and after. THANK YOU MOM & POP PLUMBING!!!!
May 17, 2024 · bob CarrMom and Pop Plumbing was absolutely fantastic. Speaking with Vanessa was my first contact. Her patience and willingness to try and help me was a very positive first step. My journey started in 2023 with another plumbing company. I spent thousands dollars and my problem was not resolved. Too long of a story to go in to here. I decided to try to call one more company to try to find a business to help me. I called 4 other companies and no one ever called me back. And the original plumbing company failed big time. But Vanessa set up an appointment for the day after I called. Jimmy arrived as scheduled and truly listened to my saga. He went above and beyond with trying to solve this matter. It took him a short period of time to find out what was wrong. He not only found the issue, but fixed it in a matter of hours. And it was not an easy task for sure. There are not enough thank you’s or gratitude that can ever express how grateful I am that finally a company was able to help me. This a Veteran owned company and I am a widow of a Vietnam Veteran. I am so happy I found Mom and Pop Plumbing to support them. I will need more plumbing work for other non problematic services calls and they certainly have my future business. I highly recommend Mom and Pop Plumbing!
May 07, 2025 · KAT Healey
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