Kustom Disaster Restoration

- 6950 Philips Hwy #54, Jacksonville, FL 32216

For residents and business owners across Florida, where the climate and environment pose unique challenges to property integrity, having a reliable general contractor is paramount. When that contractor also specializes in immediate disaster response, they become an invaluable partner. Kustom Disaster Restoration is precisely this kind of essential partner, serving the greater Jacksonville area and offering a vital shield against the unforeseen damages of fire, water, mold, and storms.

The core function of Kustom Disaster Restoration goes beyond standard contracting; they are specialists in end-to-end property recovery. Their expertise starts at the moment a disaster strikes—a burst pipe, a kitchen fire, or widespread storm damage—and continues all the way through the final reconstruction. This seamless transition from mitigation (stopping the damage) to restoration (cleaning and drying) to reconstruction (the final rebuild) is what distinguishes a true disaster restoration general contractor. They manage the entire complex process, eliminating the need for property owners to juggle multiple companies during an already stressful time.

Operating as a dedicated general contractor in the Florida market, Kustom brings over 50 years of extensive experience in property restoration, ensuring every project, whether residential or commercial, adheres to the highest standards of safety, building codes, and quality craftsmanship. For anyone facing the headache of home or business damage, this single-source accountability and deep technical knowledge translate directly into a faster, more efficient, and ultimately less stressful path back to normalcy. Their commitment to rapid, quality thinking and immediate action is consistently highlighted as a major benefit to local users facing emergencies.

Location and Accessibility

Kustom Disaster Restoration maintains a strong local presence in Jacksonville, Florida, which allows them to offer rapid and reliable service to the surrounding communities. A local base is critical for a disaster restoration company, ensuring that their 24/7 emergency teams and necessary specialized equipment can reach affected properties quickly to minimize loss.

The operational address for the Jacksonville office is: 6950 Philips Hwy #54, Jacksonville, FL 32216, USA.

This location on Philips Highway places them in a key logistical corridor, providing strategic access to residential neighborhoods and commercial districts throughout Northeast Florida. For local users, knowing that a professional team is geographically positioned for fast mobilization provides significant peace of mind. While specific accessibility features like wheelchair ramps were not provided for this particular location, the company’s focus on client-first service suggests a commitment to serving all community members efficiently during a time of need. Their local knowledge is a major asset, allowing them to navigate the specific insurance and permitting processes unique to the Florida region.

Services Offered

As an experienced disaster restoration general contractor, Kustom offers a comprehensive suite of services designed to handle all aspects of property damage and recovery. Their specialization in fire, water, and mold remediation means they are equipped with the IICRC-certified expertise and state-of-the-art equipment required to stabilize and restore properties. Their services span from emergency mitigation through final reconstruction.

A detailed list of their core services includes:

• 24/7 Emergency Response and Rapid Mobilization
• Water Damage Mitigation and Restoration
• Fire Damage Restoration and Smoke/Soot Cleaning
• Mold Remediation and Prevention (using ANSI/IICRC 520 methods)
• Structural Repair and Reconstruction (serving as a full-service general contractor)
• Storm Damage Restoration and Repair (including wind damage and flooding)
• Emergency Board-Up and Tarping Services to secure damaged properties
• Structural Drying and Dehumidification (using tools like thermal technology and moisture mapping)
• Selective Demolition and debris removal of damaged materials
• Content Pack-out and Cleaning, inventory, and storage services
• Reconstruction Services for both Residential and Commercial properties
• Proactive Disaster Plan Development (such as InstantAssist for commercial continuity)
• Trauma, Biohazard, and Crime Scene Cleaning Services
• Roof Repairs/Replacement and emergency roofing services
• Environmental Remediation and Cleaning (including HVAC duct cleaning)
• Consulting on Construction Defects and Expert Witness services

Features / Highlights

Kustom Disaster Restoration distinguishes itself in the Florida contracting landscape through several key operational and client-focused features:

• Decades of Expertise: Over 50 years of experience in the property restoration industry, building trust and technical mastery.
• Full-Service Capabilities: A “one-stop shop” model that handles both the emergency mitigation and the final reconstruction, simplifying the recovery process.
• Relentless Client Focus: Known for treating clients’ properties with "special care" and working closely with homeowners and insurance adjusters.
• IICRC Certified Professionals: Teams are certified in commercial drying, mold remediation, water damage restoration, and trauma cleanup, ensuring industry best practices are followed.
• Proven Project Management: Project managers and skilled technicians (like Joe Cordes, Dave, Curtis, Richard, Daniel, and Oscar mentioned in reviews) are noted for their polite, knowledgeable service, and diligent cleanup every day on the job site.
• Insurance Claim Advocacy: Assisting clients by working directly with insurance carriers and adjusters to ensure claims are handled smoothly.

Contact Information

For Florida property owners needing immediate assistance or to schedule a consultation, Kustom Disaster Restoration can be reached via:

Address: 6950 Philips Hwy #54, Jacksonville, FL 32216, USA

Phone: (904) 929-9633

Mobile Phone: +1 904-929-9633

What is worth choosing

Choosing Kustom Disaster Restoration is choosing a partnership built on speed, quality, and genuine customer care—qualities that are paramount when dealing with the anxiety of property damage in Florida. What truly makes them worth selecting for your project is the consistent, high level of service demonstrated in real-world scenarios.

The immediate, "quick and quality thinking" response during a water damage nightmare, as described by a customer, underscores their primary value proposition: minimizing further damage when every minute counts. Beyond the emergency phase, the team excels in the execution of the detailed repair work. Testimonials consistently praise the quality of the finished product, whether it is sheetrock replacement, full wall painting, or structural repair. Specific mentions of their staff—from the “boss man” Joe Cordes who assesses the job to the workers like Dave, Curtis, Richard, Daniel, and Oscar who perform the work—highlight that professionalism, knowledge, and politeness are standard across their entire team.

Furthermore, a key differentiator in any construction project is site management. Customers repeatedly mention that the crew “cleaned up after the work everyday,” ensuring the damaged area did not remain a chaotic construction zone. This attention to detail demonstrates a high degree of respect for the client’s property and daily life. Finally, their status as a comprehensive general contractor means they handle everything, from the initial "mold protection" treatment to the final coat of paint, making the recovery process as seamless as possible for Florida residents. For a reliable, professional, and full-service solution to any property disaster or required renovation, Kustom is a highly recommended choice.

Kustom Disaster Restoration

6950 Philips Hwy #54, Jacksonville, FL 32216, USA