Hays + Sons Photos










Hays + Sons Introduce
Introduction / Overview
When the unexpected strikes your home or commercial property in Indiana, whether it’s a sudden burst pipe, a devastating fire, or severe storm damage, you need a local, reliable partner who can handle the crisis and the complex restoration process that follows. Hays + Sons, operating from the heart of Indianapolis, is that essential partner. They are a professional, full-service general contractor specializing in emergency response, comprehensive cleanup, and complete building restoration services. Their expertise spans the full spectrum of property damage, positioning them as a critical resource for Hoosiers needing urgent and long-term repair work.
Hays + Sons is widely recognized across the region for their ability to manage intricate restoration projects from start to finish. This goes beyond simple cleanup; it involves detailed damage assessment, mitigation to prevent further loss, thorough remediation, and professional reconstruction. They are equipped to handle the initial shock of the damage as well as the meticulous work required to return a property to its pre-loss condition, or even better. Their role as a general contractor means they oversee all aspects of a project, simplifying the recovery process for property owners dealing with stressful circumstances.
As specialists in damage restoration, their services are often time-critical. They understand that water and fire damage can lead to structural compromise and the rapid onset of secondary issues like mold. Therefore, their commitment to offering a 24/7/365 emergency response is a cornerstone of their professional promise to the Indiana community. From the immediate board-up services to the final touches of a reconstruction remodel, Hays + Sons aims to be the single, trusted provider guiding clients through what can be one of the most challenging periods of property ownership.
Location and Accessibility
The central location of Hays + Sons in Indianapolis allows them to efficiently dispatch crews and equipment across the metro area and the wider Indiana region, ensuring a swift response when emergencies occur. Their headquarters and operational base are located at:
757 E Murry St, Indianapolis, IN 46227, USA
This facility serves as a vital hub for coordinating their extensive restoration and general contracting efforts. In line with their professional commitment to serving all community members, the location is designed to be fully accessible for consultations and necessary client meetings.
Key accessibility features include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Hays + Sons understands the importance of being physically and operationally ready to assist everyone in Indiana, regardless of their circumstances, especially during times of crisis. They also offer modern convenience through online estimates and onsite services, demonstrating a flexible approach to meeting client needs.
Services Offered
Hays + Sons operates as a comprehensive general contractor, specializing in building and damage restoration. Their extensive service list highlights their capability to handle virtually any property disaster and the subsequent reconstruction work. They break down their expertise into four main categories, with services encompassing every phase of recovery:
Building Restoration and General Contracting Services:
- General Contracting Services and General Repairs
- Remodeling and Repair And Remodeling (including Home Remodeling and Tenant Improvements)
- Structural Repairs and Property Reconstruction
- Exterior Repairs, Roofing, Roof Repair And Replacement, and Siding Replacement
- Interior Repair and Interior Renovation (including New Floor, Hardwood Floors, and Floor Coverings)
- Painting and Plumbing services
Water Damage Restoration Services (Available 24/7/365):
- 24/7/365 Emergency Response and Emergency Mitigation
- Water removal and Water Removal & Mitigation
- Flood Damage and Flooded Basement Cleanup
- Burst Pipes and Sump Pump Failure cleanup
- Water Damage Clean and Water Damage Prevention
- Infrared Cameras for moisture detection
Fire Damage Restoration Services:
- Fire damage cleanup & repair and Fire And Water Damage Restoration
- Fire & Smoke Cleaning & Rebuild
- Soot And Smoke Clean and Smoke Clean Up
- Board-Up Service and Emergency Board Up Services
- Fire Damage Remediation and Fire Prevention
- Artwork Restoration and Electronics Repair (Electronic Cleaning)
Mold Remediation and Environmental Cleaning:
- Mold damage restoration, Mold Removal, and Certified Mold Remediation
- Water damage-related mold removal and Mold inspection
- Environmental Cleaning and Virus Decontamination (including Covid-19 Disinfecting)
- Buildings Disinfecting, Deep Cleansing, Cleaning And Sanitizing, and Janitorial Cleaning
- Ozone Generators and Ozone Treatment for odor removal
Features / Highlights
Hays + Sons offers several key advantages that make them a prominent choice for property restoration and general contracting needs in Indiana:
- 24/7 Emergency Readiness: A core feature is their availability for 24/7/365 Emergency Response, crucial for mitigating damage from burst pipes, major leaks, fires, or storm events.
- Comprehensive Restoration Scope: They specialize in multiple, complex service types including Water Damage, Fire Damage, and Building Restoration, allowing for seamless transition from emergency cleanup to full reconstruction.
- Extensive Remediation Capabilities: Their depth of service includes highly specialized tasks such as Artwork Restoration, Electronics Cleaning, and Virus Decontamination, showing a capacity to save personal property.
- Positive Customer Experience (Remediation/Contents): The initial phase of their service, especially packing and moving, is often highly praised, with one customer stating, "This was the greatest group of movers and packers that I have ever worked with... I would recommend this crew with flying colors in a heartbeat. Hays and Sons, you’ve got a great crew."
- Full-Service General Contractor: The ability to act as the general contractor for Remodeling, Roofing, Interior Renovation, and Structural Repairs is a major draw, allowing clients to deal with one company for the entire recovery process.
- Accessibility and Modern Options: Offering online estimates and having a physically accessible facility with a wheelchair accessible entrance and parking lot demonstrates a commitment to client convenience.
Contact Information
To connect with Hays + Sons for emergency service, scheduling, or a general inquiry regarding property restoration or general contracting in the Indiana area, please use the contact information below.
Address: 757 E Murry St, Indianapolis, IN 46227, USA
Phone: (317) 452-8255
Mobile Phone: +1 317-452-8255
What is Worth Choosing
For Indiana residents, what is worth choosing about Hays + Sons is their comprehensive, start-to-finish capability in handling property disasters. Dealing with the aftermath of fire, water, or storm damage is often overwhelming, and the need for a contractor who can manage the entire process—from the initial emergency mitigation to the final reconstruction—is a powerful reason to select them. Their 24/7 emergency response is essential, offering immediate help when disaster strikes, a service that provides immediate security and prevents more costly damage.
They possess a truly massive scope of services, detailing everything from "Sump Pump Failure" cleanup and "Bloodborne Pathogens" disinfection to "Hardwood Floors" repair and "Fire & Smoke Cleaning & Rebuild." This sheer breadth of expertise allows for single-source accountability, meaning a property owner does not have to juggle multiple contractors for a single event. They can move seamlessly from water removal to certified mold remediation and finally to interior and exterior structural repairs and remodeling.
However, prospective clients should carefully consider the feedback regarding their service execution, particularly for the reconstruction and remodeling phases. While the initial remediation and contents handling teams are often highly praised, one customer’s detailed account highlights significant issues with communication, project oversight, and the quality of subcontractor workmanship on the reconstruction side. This includes issues like "sloppy and uneven" tiling, property damage, and "constant delays."
The core value of Hays + Sons is their capacity as a massive, all-in-one disaster response unit and general contractor. When the most critical need is an immediate, extensive, and professionally coordinated emergency response to stabilize a damaged property, their resources and wide range of services make them a compelling choice. For clients proceeding into the reconstruction phase, it is advisable to establish clear expectations regarding project timelines, communication protocols, and quality assurance for the subcontractors performing the finishing work. Their specialization in immediate restoration is exceptional; their general contracting and reconstruction services require diligent client involvement to ensure the final outcome meets expectations. Ultimately, they offer a vast safety net for immediate disasters, which is often the primary need in an emergency situation.
Hays + Sons Services
Fire Damage Restoration Service
- Fire damage cleanup & repair
- Flooring
- Mold inspection
- Painting
- Plumbing
- Remodeling
- Roofing
- Water damage-related cleanup & repair
- Water damage-related mold removal
Water Damage Restoration Service
- Mold damage restoration
- Water removal
- 24/7/365 Emergency Response
- Artwork Restoration
- Bloodborne Pathogens
- Board-Up Service
When your home suffers structural damage from an unexpected event, such as a break-in or damage from a storm, your first priority is to secure your home and belongings. The Hays + Sons team of Skilled Craftsmen are available 24 hours a day, 7 days a week, 365 days a year, to quickly answer the call, secure your property with board-up service and help you assess the damage. When disaster strikes, make Hays + Sons your first call.
- Buildings Disinfecting
- Burst Pipes
- Business Restoration
- Carpet Cleaning
- Certified Mold Remediation
- Cleaning And Disinfection
- Cleaning And Restoration
- Cleaning And Sanitizing
- Cleaning Machine
- Cleaning Mold
- Commercial And Residential Restoration
- Commercial Board-Up
- Commercial Building
- Commercial Property Restoration
- Commercial Water Damage
- Complete Restoration
- Contents Cleaning
- Covid - 19 Disinfecting
- Deep Cleansing
- Dryer Chamber
- Electronic Cleaning
- Electronics Repair
- Emergency Board Up Services
- Emergency Mitigation
- Emergency Restoration
- Emergency Restoration Specialists
- Environmental Cleaning
- Exterior Repairs
- Fire & Smoke Cleaning & Rebuild
- Fire And Smoke Damage
- Fire And Water Damage Restoration
- Fire Damage Remediation
- Fire Prevention
- Fire Safety
- Flood Damage
- Flooded Basement Cleanup
- Floor Coverings
- Frozen Pipe Prevention
- Furniture Cleaning
- General Contracting
- General Contracting Services
- General Repairs
- Hail Damage
- Hard Surface Cleaning
- Hardwood Floors
- Healthcare Facilities
- Home Remodeling
- Hot Water Extraction
- Infrared Cameras
- Interior Renovation
- Interior Repair
- Janitorial Cleaning
- Manufacturing Facilities
- Mold Damage
- Mold Prevention
- Mold Remediation Contents Restoration
- Mold Removal
- Need Water Damage Restoration
- New Floor
- Nursing Homes
- Our Water Damage Cleanup Services
- Ozone Generators
- Ozone Treatment
- Packing Up
- Personal Property Restoration
Whether your belongings have been damaged by fire, smoke, water or mold, our Hays + Sons Contents Restoration Experts can save more than you might think possible. Personal contents can be assessed by our team for protection, repair and salvage needs. Our services include contents cleaning, dry cleaning, data recovery, electronics repair and artwork restoration. Your treasured possessions will be inventoried and stored in our climate-controlled warehouse until they can be safely returned to you.
- Personal Protective
- Plumbing Issues
- Power Washing
- Property Damage
- Property Reconstruction
- Remove Odors
- Repair And Remodeling
- Residential And Commercial Restoration Services
- Respiratory Protection
- Response Remediation
- Restoration Equipment
- Restoration Process
- Restore Your Home
- Roof Inspections
- Roof Repair And Replacement
- Roof Washing
- Sewer Systems
- Siding Replacement
- Smoke Clean Up
- Soot And Smoke Clean
- Storm Damage Repair
- Storm Damage Restoration
- Storm Repair
When a storm or other weather-related disaster strikes, our team of storm repair experts will thoroughly assess the damage and make a plan to get your home secured, repaired and restored. Maybe you’ve never weathered a storm like this before, but we have. Let us use our years of experience to get things back to normal as soon as possible when storm damage occurs.
- Structural Repairs
- Sump Pump Failure
- Tenant Improvements
- Ultrasonic Cleaning
- Ultrasonic Technology
- Upholstery Cleaning
- Virus Decontamination
- Washing And Maintenance
- Water Damage Clean
- Water Damage Prevention
- Water Emergency
- Water Mitigation
- Water Removal & Mitigation
Hays + Sons Details
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Hays + Sons Location
Hays + Sons
757 E Murry St, Indianapolis, IN 46227, USA
Hays + Sons Reviews
project managerworkroofqualityjobpoliteplumberclayinsurance agentsubcontractors
★ 5★ 4★ 3★ 2★ 1This was the greatest group of movers and packers that I have ever worked with. The girls were Malerie, Sky, Mary, and Madison. They started packing and the guys, consisting of Austin,Bill, and Jose, would take them down the street by truck, dolly, or just walk them down on their own wheels. The girls have their share of trips to the other house too since it’s less that 400 feet to it. I would recommend this crew with flying colors in a heartbeat. Hays and Sons, you’ve got a great crew.
May 30, 2025 · Jerry ZollnerWe hired Hays + Sons for water remediation and bathroom reconstruction after a leak. The remediation team did a great job, but the reconstruction has been a disaster. For over three months, we have been without a functioning bathroom—during my wife’s final trimester of pregnancy—due to poor communication, constant delays, and subpar workmanship.1. Poor Communication & Lack of OversightOur assigned contractor, Aaron, was mostly absent and unaware of project details until we personally flagged major issues. Instead of actively managing the work, I had to repeatedly reach out for updates, push for progress, and even track down subcontractors when they disappeared for hours or entire days. Without my involvement, this project would have stalled completely.2. Unacceptable WorkmanshipThe subcontractor assigned to our project had little experience with this type of work, which became painfully clear in the results. During the job, the subcontractor admitted to us he had not done this kind of tiling before (this should have been a red flag!)• Shower tiling was sloppy and uneven with lippage, cracked tiles, poorly cut edges, and improper grouting.• The bathtub was left unprotected, filled with rubble, used as storage for heavy tools, and permanently damaged.• Flooring, cabinets, and fixtures were improperly installed, rushed, or left incomplete.• Basic waterproofing measures were ignored, increasing the risk of future leaks (the whole reason we needed to do this job in the first place!)3. Disrespect for Our Home• Materials sat for weeks in our dining room, hallway, and porch.• Dust, dirt, and paint mistakes were left behind without care.• The bathroom and toilet were left dirty and damaged.4. Broken Promises & Endless DelaysIt has now been 3 months since we have had a functioning bathroom. After many delays starting the project, Aaron promised us the construction would be completed within 2 weeks, nearly 5 weeks ago. Hays + Sons repeatedly assured us they would fast-track the project before our baby’s birth, yet it remains unfinished.Final Verdict: DO NOT Hire Hays + Sons for ReconstructionTheir poor management, lack of accountability, and low-quality work have made this an incredibly stressful experience. The lack of respect toward us and our home, especially during this time with my wife's pregnancy, is unacceptable. If you need water remediation, they may be fine. But if you need actual construction work, go elsewhere.
Feb 23, 2025 · Daniel KamerHays & Sons Restoration: Exceptional Service with a Personal Touch**In December of last year, my wife and I moved to Indiana to care for my 90-year-old father. Unfortunately, in March, we experienced an electrical fire in our kitchen that destroyed much of it and caused extensive smoke damage throughout the house. It was a tough time, but Hays & Sons came to the rescue, and we couldn’t be more grateful.While the entire Hays & Sons team was fantastic, we want to especially highlight Kenny, Tom, and Derick. These three worked incredibly long hours, often going above and beyond to address every issue that arose. Whether it was dealing with unexpected drainage problems that caused standing water under the floor or resolving leveling issues, they were always there, ready to find a solution. Their dedication and availability made all the difference during this challenging period.Kenny, Tom, and Derick’s professionalism, combined with their unwavering commitment to getting the job done right, instilled confidence in us that we were in good hands. They turned a stressful situation into a manageable one with their positive attitudes and tireless work ethic.We can’t recommend Hays & Sons enough, especially for the exceptional personal attention provided by Kenny, Tom, and Derick. They truly went the extra mile for us, and for that, we are incredibly thankful.Thank you, Hays & Sons, for your outstanding service and for helping us restore our home!
Aug 28, 2024 · Treena GarrisonWe had a flood in our basement, it was an absolute mess, we were completely stressed out! After working with Hays+Sons we are overjoyed! From start to finish working with Hays+Sons has been educational, supportive, patient, and kind.Thanks to Travis, Daniel, and Dave, your individual input made a very trying time easier.Please take note of the wonderful experience we had with Frank and Scott on HVAC, Carlos and Jimmy on Drywall and Painting, and Mario and the rest of the carpeting crew.I want to give a final thank you to Dave and Kelly for working through my last minute carpeting concerns. Kelly was an absolute delight! She didn’t make me feel silly, gave me some tips for the future, and the interaction was a perfect closing to a great experience. Hays+Sons is a class act! I included before and after photos, they give insight into the expertise that went into water mitigation, drywall repair, painting, and flooring. Thanks again to everyone that helped us put our life back together. I would definitely recommend Hays+Sons!
Apr 04, 2022 · EricaThey did a great job in restoring my home after hail damage . Tom Dunlap did great in communicating the whole process and let me know when they would be there. Had to have some follow up work done and they got right to it. Thank you so much for all that you have done.
Sep 09, 2025 · melissa griffis
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