H2O AWAY

- 1342 88th Ave SE #104, Tumwater, WA 98501

Introduction / Overview

For homeowners and business proprietors across Washington, from the bustling Puget Sound area to the quieter corners of Thurston County, property damage from water, fire, or mold is an unwelcome and often overwhelming experience. When disaster strikes, you need a local, reliable, and professional partner who can act fast to mitigate the damage and restore your property to its pre-loss condition. H2O AWAY, based in Tumwater, WA, steps into this role as a premier restoration contractor specializing in emergency services for Washington state residents.

As a third-generation, family-owned business, H2O AWAY brings a wealth of experience, passion, and a deep commitment to the communities they serve. They understand the emotional and financial impact property damage can have, and their entire approach is designed to minimize that disruption. While they are a restoration company, they operate with the comprehensive capabilities of a general contractor, managing the entire cleanup, mitigation, and final repair process. They don't just extract water or clean up soot; they restore peace of mind and advocate for you throughout the insurance claims process. Their certified technicians are on call 24/7, ready to respond to emergencies with speed and professionalism, ensuring that prompt action prevents further devastating damage to your home or business.

H2O AWAY is built on a foundation of Compassion, Advocacy, Reliability, and Excellence (CARE), values they extend to every customer. This dedicated team is well-versed in handling a wide spectrum of property crises, from the sudden shock of a burst pipe in the winter to the hidden danger of mold growth after an undetected leak. Their local roots in the Pacific Northwest mean they are acutely aware of the specific restoration needs and challenges faced by properties in Washington state. Whether your home is on a ferry-access-only island or in the heart of Olympia, H2O AWAY is equipped and willing to provide the essential, timely service you require.

Location and Accessibility

H2O AWAY's central hub for serving Washington state is conveniently located in the Tumwater area. This strategic location in Thurston County allows for rapid dispatch of emergency teams across the greater Puget Sound region and surrounding communities. Their primary office details are:

Address: 1342 88th Ave SE #104, Tumwater, WA 98501, USA

This facility serves as the logistical center for their operations, ensuring they can promptly reach numerous service areas across Washington, including Olympia, Lacey, Puyallup, Port Orchard, and many others. For customers who may need to visit the location for administrative or consultation purposes, H2O AWAY prioritizes a welcoming and accessible environment. The premises are equipped with:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Furthermore, recognizing the urgency of their work, H2O AWAY offers onsite services, meaning their highly-trained teams travel directly to your property to handle the entire restoration process, minimizing the need for you to travel during a stressful time.

Services Offered

H2O AWAY offers a comprehensive suite of emergency mitigation and restoration services, crucial for recovering from property damage events in Washington. Their expertise spans multiple critical areas of property restoration:

• Water Damage Mitigation, Remediation, and Restoration
• Emergency Water Removal and Water Extraction
• Flood Cleanup and Flood Restoration
• Broken Pipe Water Damage Repair (including frozen pipe burst incidents)
• Sewage Cleanup and Sewage Removal And Restore services
• Mold Damage Restoration, Mold Mitigation, and Mold Remediation
• Fire Damage Mitigation, Cleanup, and Repair
• Smoke Damage Restoration and Soot Removal
• Biohazard Cleanup and Disinfection
• Carpet Cleaning (often part of water damage restoration)
• Plumbing-related cleanup and repairs
• Restoration of structural damages resulting from water (e.g., sagging drywall, hardwood floors, ceilings)

Features / Highlights

H2O AWAY stands out from other contractors in Washington through several key features that prioritize customer well-being and efficient service:

• 24/7 Emergency Service: They offer round-the-clock availability with live calls, ensuring you always speak to a real person, not an answering machine, in an emergency.
• Rapid Response: The company commits to swift dispatch, often getting flood cleanup experts to your property on the same day as your emergency to begin the mitigation process immediately.
• Family-Owned and Operated: With Pacific Northwest roots, this business is run by third-generation insurance contractors who bring a family-oriented approach and passion to their work.
• Insurance Advocacy: They work directly with all insurance companies and act as an advocate for the property owner, helping to simplify the often-complicated claims process.
• IICRC Certified Technicians: Every technician is fully trained and IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified, guaranteeing professional and knowledgeable service for water, mold, and fire restoration.
• Comprehensive Restoration: Their service extends beyond mitigation and cleanup; they handle the full restoration, including repairs to damaged ceilings, floors, and other property components, returning the space to its pre-damage condition.
• Customer-Centric Values: Their core values of Compassion, Advocacy, Reliability, and Excellence (CARE) guide every interaction, as evidenced by customer praise for their professionalism and helpfulness, even in difficult situations like ferry-access-only locations.
• Superior Equipment: They utilize superior equipment and the latest in cutting-edge industry practices to ensure the most modern and effective restoration and mitigation possible.

Contact Information

For Washington residents facing a property emergency, H2O AWAY is ready to take your call at any hour. Their primary contact information is:

Address: 1342 88th Ave SE #104, Tumwater, WA 98501, USA

Phone: (855) 775-8614 (Also listed as (855) 426-2929 for 24/7 emergency response)

What is Worth Choosing

Choosing H2O AWAY for your restoration needs in Washington means selecting a partner who is dedicated to a seamless, high-quality, and stress-free recovery process. In a state where water-related incidents, especially from harsh winters and broken pipes, are common, having a certified expert with an urgent response protocol is essential. The value of H2O AWAY is not just in the breadth of services—covering everything from water and fire to mold and sewage—but in the quality of their execution and their commitment to the customer.

They eliminate the run-around by offering full-service restoration, meaning you don't have to hire a separate contractor for repairs after the initial cleanup is complete. Their deep experience as third-generation insurance contractors makes them an invaluable asset when dealing with an insurance claim, ensuring you receive informed and professional advocacy. Furthermore, the personal touch of a family-owned and operated business, demonstrated by technicians who go above and beyond—like the customer who praised a technician for securing a damaged area for their children—reinforces their reputation for genuine care and professionalism. For reliable, prompt, and comprehensive property restoration across the Puget Sound region and beyond, H2O AWAY provides the expertise and dedication Washington residents can depend on.

H2O AWAY

1342 88th Ave SE #104, Tumwater, WA 98501, USA