H2O AWAY Photos










H2O AWAY Introduce
Introduction / Overview
For homeowners and business proprietors across Washington, from the bustling Puget Sound area to the quieter corners of Thurston County, property damage from water, fire, or mold is an unwelcome and often overwhelming experience. When disaster strikes, you need a local, reliable, and professional partner who can act fast to mitigate the damage and restore your property to its pre-loss condition. H2O AWAY, based in Tumwater, WA, steps into this role as a premier restoration contractor specializing in emergency services for Washington state residents.
As a third-generation, family-owned business, H2O AWAY brings a wealth of experience, passion, and a deep commitment to the communities they serve. They understand the emotional and financial impact property damage can have, and their entire approach is designed to minimize that disruption. While they are a restoration company, they operate with the comprehensive capabilities of a general contractor, managing the entire cleanup, mitigation, and final repair process. They don't just extract water or clean up soot; they restore peace of mind and advocate for you throughout the insurance claims process. Their certified technicians are on call 24/7, ready to respond to emergencies with speed and professionalism, ensuring that prompt action prevents further devastating damage to your home or business.
H2O AWAY is built on a foundation of Compassion, Advocacy, Reliability, and Excellence (CARE), values they extend to every customer. This dedicated team is well-versed in handling a wide spectrum of property crises, from the sudden shock of a burst pipe in the winter to the hidden danger of mold growth after an undetected leak. Their local roots in the Pacific Northwest mean they are acutely aware of the specific restoration needs and challenges faced by properties in Washington state. Whether your home is on a ferry-access-only island or in the heart of Olympia, H2O AWAY is equipped and willing to provide the essential, timely service you require.
Location and Accessibility
H2O AWAY's central hub for serving Washington state is conveniently located in the Tumwater area. This strategic location in Thurston County allows for rapid dispatch of emergency teams across the greater Puget Sound region and surrounding communities. Their primary office details are:
Address: 1342 88th Ave SE #104, Tumwater, WA 98501, USA
This facility serves as the logistical center for their operations, ensuring they can promptly reach numerous service areas across Washington, including Olympia, Lacey, Puyallup, Port Orchard, and many others. For customers who may need to visit the location for administrative or consultation purposes, H2O AWAY prioritizes a welcoming and accessible environment. The premises are equipped with:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Furthermore, recognizing the urgency of their work, H2O AWAY offers onsite services, meaning their highly-trained teams travel directly to your property to handle the entire restoration process, minimizing the need for you to travel during a stressful time.
Services Offered
H2O AWAY offers a comprehensive suite of emergency mitigation and restoration services, crucial for recovering from property damage events in Washington. Their expertise spans multiple critical areas of property restoration:
- Water Damage Mitigation, Remediation, and Restoration
- Emergency Water Removal and Water Extraction
- Flood Cleanup and Flood Restoration
- Broken Pipe Water Damage Repair (including frozen pipe burst incidents)
- Sewage Cleanup and Sewage Removal And Restore services
- Mold Damage Restoration, Mold Mitigation, and Mold Remediation
- Fire Damage Mitigation, Cleanup, and Repair
- Smoke Damage Restoration and Soot Removal
- Biohazard Cleanup and Disinfection
- Carpet Cleaning (often part of water damage restoration)
- Plumbing-related cleanup and repairs
- Restoration of structural damages resulting from water (e.g., sagging drywall, hardwood floors, ceilings)
Features / Highlights
H2O AWAY stands out from other contractors in Washington through several key features that prioritize customer well-being and efficient service:
- 24/7 Emergency Service: They offer round-the-clock availability with live calls, ensuring you always speak to a real person, not an answering machine, in an emergency.
- Rapid Response: The company commits to swift dispatch, often getting flood cleanup experts to your property on the same day as your emergency to begin the mitigation process immediately.
- Family-Owned and Operated: With Pacific Northwest roots, this business is run by third-generation insurance contractors who bring a family-oriented approach and passion to their work.
- Insurance Advocacy: They work directly with all insurance companies and act as an advocate for the property owner, helping to simplify the often-complicated claims process.
- IICRC Certified Technicians: Every technician is fully trained and IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified, guaranteeing professional and knowledgeable service for water, mold, and fire restoration.
- Comprehensive Restoration: Their service extends beyond mitigation and cleanup; they handle the full restoration, including repairs to damaged ceilings, floors, and other property components, returning the space to its pre-damage condition.
- Customer-Centric Values: Their core values of Compassion, Advocacy, Reliability, and Excellence (CARE) guide every interaction, as evidenced by customer praise for their professionalism and helpfulness, even in difficult situations like ferry-access-only locations.
- Superior Equipment: They utilize superior equipment and the latest in cutting-edge industry practices to ensure the most modern and effective restoration and mitigation possible.
Contact Information
For Washington residents facing a property emergency, H2O AWAY is ready to take your call at any hour. Their primary contact information is:
Address: 1342 88th Ave SE #104, Tumwater, WA 98501, USA
Phone: (855) 775-8614 (Also listed as (855) 426-2929 for 24/7 emergency response)
What is Worth Choosing
Choosing H2O AWAY for your restoration needs in Washington means selecting a partner who is dedicated to a seamless, high-quality, and stress-free recovery process. In a state where water-related incidents, especially from harsh winters and broken pipes, are common, having a certified expert with an urgent response protocol is essential. The value of H2O AWAY is not just in the breadth of services—covering everything from water and fire to mold and sewage—but in the quality of their execution and their commitment to the customer.
They eliminate the run-around by offering full-service restoration, meaning you don't have to hire a separate contractor for repairs after the initial cleanup is complete. Their deep experience as third-generation insurance contractors makes them an invaluable asset when dealing with an insurance claim, ensuring you receive informed and professional advocacy. Furthermore, the personal touch of a family-owned and operated business, demonstrated by technicians who go above and beyond—like the customer who praised a technician for securing a damaged area for their children—reinforces their reputation for genuine care and professionalism. For reliable, prompt, and comprehensive property restoration across the Puget Sound region and beyond, H2O AWAY provides the expertise and dedication Washington residents can depend on.
H2O AWAY Inside
Water Damage Restoration Service
- Fire damage cleanup & repair
We provide fire damage cleanup and repair services to remove smoke, soot, and debris while restoring damaged structures. Our team works quickly to repair affected areas, improve safety, and return properties to pre-loss condition.
- Flood restoration
We provide flood restoration services to remove standing water, dry affected areas, and repair damage caused by flooding. Our team works quickly to restore safety, prevent mold growth, and return your property to pre-loss condition.
- Mold damage restoration
- Mold remediation
Manages mold outbreaks through testing, containment, and removal. Experts follow protocol to ensure safe removal and prevent recurrence.
- Plumbing
We provide plumbing repair services to address leaks, broken pipes, and water-related issues that may lead to property damage. Our team responds quickly to restore proper function and prevent further water damage to your home or business.
- Sewage cleanup
Removes sewage backup and contaminated water safely and efficiently. Technicians disinfect affected areas to restore hygienic conditions.
- Water removal
We provide water removal services to quickly extract standing water from affected areas. Using professional-grade equipment, our team helps minimize structural damage, reduce health risks, and prepare the property for full restoration.
- Broken Pipe Water Damage
- Carpet Cleaning
- Flood cleanup
We provide flood cleanup services to remove debris, sanitize affected areas, and restore safe conditions after flooding. Our team ensures thorough cleaning to protect health, prevent mold, and prepare the property for full restoration.
- Mold Mitigation
- Mold damage restoration
We provide mold damage restoration services to safely remove mold, repair affected areas, and prevent future growth. Our team identifies the source of moisture, contains contamination, and restores a healthy indoor environment.
- Mold mitigation
We provide mold mitigation services to stop the spread of mold and limit further damage. Our team contains affected areas, addresses the moisture source, and applies treatments to protect your property until full remediation can be completed.
- Mold remediation
We provide mold remediation services to fully remove mold, repair damaged materials, and restore safe indoor conditions. Our certified team follows industry standards to ensure long-term protection and prevent future contamination.
- Sewage Removal And Restore
- Smoke Damage Restoration
- Water Damage Mitigation
Fire Damage Restoration Service
- Damage from Smoke and Soot
We clean and restore areas affected by smoke and soot after a fire. Our team removes residue, deodorizes surfaces, and repairs damage to restore safe and healthy conditions.
- Emergency Fire Response
We provide 24/7 emergency fire response services to quickly secure properties after a fire. Our team acts fast to assess damage, stabilize the site, and begin cleanup and restoration to reduce further loss.
- Fire Damage Mitigation
We offer fire damage mitigation services to secure structures, limit further damage, and begin the recovery process quickly. Our team stabilizes the property and prepares it for full restoration.
- Mold inspection
- Smoke Damage Restoration
We provide smoke damage restoration services to remove odors, clean surfaces, and repair damage caused by smoke exposure. Our process helps restore indoor air quality and protect property value.
- Water damage-related cleanup & repair
- Water damage-related mold removal
H2O AWAY Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
H2O AWAY Location
H2O AWAY
1342 88th Ave SE #104, Tumwater, WA 98501, USA
H2O AWAY Reviews
inspectioncrawl spaceplumberinformationknowledgeskillsvapor barrierhomeowners insurancethe officeassessment
★ 5★ 4★ 3★ 2★ 1Living on a ferry access only island makes it difficult, if not impossible, to find service companies willing to make the trip. It is so wonderful when you do find a vendor willing to come out and then they’re the most awesome, professional, knowledgeable and prompt company I’ve had the pleasure to deal with. They were referred by another vendor and before I could complete that service call H2O Away was already contacting me to offer their assistance. They were willing and able to come to the island the very next day! Our service tech Joshua Hanson kept me informed on his arrival time especially when dealing with the uncertainty of the ferry. He was very knowledgeable, professional and courteous. I highly recommend this company and would give them 10 stars if I could! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Sep 26, 2025 · john bezuskoThe company is quick to send out someone to inspect the damage who will provide general information on filing a homeowners insurance claim if needed. In my case, they sent Joshua Hanson. HR was professional, knowledgeable and helpful. He answered all my questions and was detailed in explaining the extent of the water damage to me caused by a toilet wax ring failure. He also took the time to shut the water supply off and tape the area down to ensure my little kids wouldn’t “accidentally” go potty in the toilet that is damaged. Thanks so much Josh!
Aug 15, 2025 · Catharine HaynesJohn, Andrew, Chase, James B and the H2O Away team expertly mitigated 3 floors of water damage and mold in my West Seattle townhome in under a week. They were super responsive and answered all of my questions. They also worked with my insurance agency to expedite the billing process and kept me in the loop at every step of the process. I'd highly recommend H2O Away for anyone who needs a fast, professional team to address urgent water issues in their home.
Jun 22, 2025 · Ryan DiCiccoTim and Doug from H2O Away were absolutely fantastic! They handled our bathroom demo and installed the air dryers quickly and professionally, all while maintaining such great attitudes. They were super friendly and made the whole process so much easier.A big thank-you also to Jordan, who worked directly with our insurance company to get our claim approved. He made everything stress-free and smooth, which was such a relief. I’m so grateful for the entire H2O Away team—they turned what could have been a stressful experience into something painless. Highly recommend!
Aug 10, 2025 · BROOKE ANDERSONI called H2O Away to view some water damage in my home. The inspector who arrived, Lucas Antares, was respectful, professional and friendly. He answered all my questions and addressed my concerns. I decided to ask H2O Away to proceed with the water damage repair work as a result of my conversation with Lucas. I look forward to working with H2O Away.EDIT: Dropped down two stars. The work on my laundry room ceiling has been incomplete since work started 2 weeks ago. I was told a week ago that we are waiting for insurance (Liberty Mutual). Today, I messaged Andrew H from H2O Away about any updates to getting the dry wall fixed and no reply.At this point, the drywall in my laundry room ceiling is still unfinished. I had to move the heavy washer from the garage back in place on my own so that we can start to do laundry again. My back aches now.I am not sure what the plan is.
Jun 18, 2025 · Kevin Ewig
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