FIRST ONSITE Property Restoration Photos










FIRST ONSITE Property Restoration Introduce
Navigating property damage—whether from a sudden flood, a devastating fire, or a hidden mold issue—can be one of the most stressful experiences an Ohio homeowner or business owner can face. When disaster strikes in Carlisle, Dayton, Cincinnati, and the surrounding areas, having a single, reliable partner to handle the entire recovery process, from initial cleanup to final reconstruction, is essential. This is where a comprehensive service provider like FIRST ONSITE Property Restoration, operating from its local facility in Carlisle, steps in. They are structured to act not just as a specialized damage mitigation company but also as a full-service general contractor, ready to restore your property back to pre-loss condition, and often better.
The core of FIRST ONSITE’s offering is disaster recovery. They are widely recognized for their expertise in water damage restoration, fire and smoke damage remediation, and mold removal. However, their services extend far beyond the immediate emergency, encompassing the complete reconstruction and remodeling needed to make your property whole again. This ability to manage a project from start-to-finish—from emergency cleanup to the final coat of paint—is what allows them to serve as a general contractor for the complex restoration and rebuild needs of the Ohio community. They focus on minimizing disruption and downtime, which is particularly crucial for commercial and multi-family property managers.
FIRST ONSITE in Ohio brings a wealth of national resources and expertise right to your local project, ensuring a professional and scalable approach to all types of property loss. Their team is committed to not only providing high-quality restoration and construction work but also to guiding clients through the often-complicated process of insurance claims and project documentation. Their local presence in Carlisle, combined with their extensive service catalogue, makes them a key resource for property restoration in the Dayton metro area and beyond.
The strategic location of FIRST ONSITE Property Restoration in Carlisle, Ohio, ensures they can offer a rapid response to property emergencies across the Dayton metro area, including key cities like Cincinnati and other neighboring communities. Quick access is non-negotiable when dealing with water, fire, or storm damage, and their facility is set up to deploy teams rapidly.
The local Carlisle office is situated at:
711 Business Pkwy, Carlisle, OH 45005, USA
For clients, the location offers convenient accessibility features, ensuring that communication and coordination for your project is seamless:
- On-site services and consultation are provided.
- The location is equipped with a wheelchair-accessible entrance and a wheelchair-accessible parking lot.
- Ample on-site parking is available for visitors and contractors.
Their team is on standby to take calls and dispatch emergency services 24 hours a day, 7 days a week, 365 days a year, reinforcing their commitment to immediate assistance when Ohio properties need it most.
As a full-service general contractor specializing in disaster recovery and property restoration, the scope of services provided by the Carlisle, Ohio team is vast. They manage projects from the initial mitigation and clean-up through to the final reconstruction and remodeling phase, offering a true turnkey solution. The types of services they are equipped to handle include:
- Emergency Mitigation and Cleanup: 24/7 Emergency Service, Water Extraction, Sewage Cleanup, Water damage-related cleanup & repair, Fire damage cleanup & repair, Smoke Damage.
- Restoration and Environmental Services: Mold Remediation (including Attic Mold and Water damage-related mold removal), Mold inspection, Mold cleaning, Applied Structural Drying, Hardwood Floor Drying, Air Duct & HVAC Cleaning (including AC Duct Cleaning, Air Vent Cleaning, Dryer Vent Duct Cleaning, and H V A C Duct Cleaning).
- Specialized Remediation: Commercial Sanitation, Disinfecting and Sanitizing, Chemical Spills, SteraMist, and Hoarding Cleanup Services.
- General Contracting, Repair, and Reconstruction: Remodeling and Repair Construction (for both residential and commercial properties), Roofing (including Roof Installations, Roof Replacement, and Roof Inspectors), Flooring (including carpet cleaning and Tile Repair), Painting, Plumbing (including Pipe Leak and Water Heaters), Electrical Installation and Electrical Work.
- Consulting and Support Services: Insurance Claims assistance, Free Inspections, Home Inspections, and Pre-Loss Partnership for commercial buildings to aid in emergency response planning.
This extensive list demonstrates their capability to handle the full lifecycle of a disaster-related project, allowing property owners to rely on a single entity rather than juggling multiple contractors.
For Ohio clients considering a general contractor for their restoration or reconstruction needs, FIRST ONSITE Property Restoration offers several compelling features that distinguish their service model:
- Full-Scope Disaster Recovery: The company serves as a comprehensive property restoration enterprise, specializing in emergency mitigation, restoration, and reconstruction, effectively acting as a general contractor for disaster-related projects.
- 24/7 Emergency Response: Teams are available around the clock, every day of the year, providing a crucial sense of urgency for sudden disasters like water or fire damage.
- Experience in Ohio: The local Dayton/Carlisle team has been operating in the area for over 16 years, demonstrating established roots and local market knowledge in Ohio.
- Scalable Resources: As a local operation backed by a national network of resources, they possess the scale and manpower to handle both standard residential claims and large, complex commercial losses.
- Commitment to Compliance: The company maintains that it is a fully licensed, bonded, and insured contractor, committed to contract compliance and following all state regulations and laws on-site.
- Insurance Coordination: They are set up to work directly with insurance carriers and adjusters, providing detailed documentation and communication to help streamline the claims process for clients.
- Diverse Industry Expertise: They cater to residential, commercial, multi-family residential, and specialized sectors like healthcare and industrial clients.
While the company strives for excellence, as with any large organization, customer experiences can vary. Public feedback indicates a commitment from management to address complex situations, as noted in one case where an initial poor experience following an acquisition was rectified through dedicated follow-up, demonstrating an effort to "make things right" with new flooring and focused project management. This highlights the importance of open communication throughout the restoration process.
For emergency restoration needs or to inquire about general contracting services for a complex repair or rebuild in the Carlisle and Dayton area, you can contact the local team using the information below.
- Address: 711 Business Pkwy, Carlisle, OH 45005, USA
- Phone (Emergency Response Available 24/7): (937) 790-1650
For Ohio property owners, choosing a general contractor with specialized restoration experience is paramount, especially after a devastating event. FIRST ONSITE Property Restoration is positioned as a critical partner in the recovery process for several key reasons. Their primary value lies in their comprehensive service model. Instead of hiring one company for water extraction and another general contractor for the drywall, painting, and reconstruction, this team offers a single-source solution. This integrated approach can significantly simplify project management, reduce delays, and ensure a cohesive transition from the emergency mitigation phase to the final reconstruction.
The company’s dedication to serving the Ohio region, backed by their extensive operational history in the Dayton metro area, provides local residents and businesses with a contractor that has both deep roots and a large-scale capacity. They have cultivated expertise in dealing with Ohio-specific weather events and property challenges, including water damage, fire damage, and the prevalence of mold issues.
The commitment to supporting clients through the complex insurance claim process is another strong point. By actively documenting all phases of the job and working with insurance adjusters, they aim to reduce the administrative burden and financial confusion for property owners during an already difficult time. While past reviews show that challenges in communication and invoicing can occur, recent accounts also highlight management’s proactive efforts to resolve issues, underscoring a commitment to accountability and improving the customer experience. For anyone in Carlisle, Dayton, or Cincinnati facing significant property damage, FIRST ONSITE Property Restoration represents an option for fast, full-scope, and professionally managed property recovery, making them a top contender for the specialized general contracting needs of the Ohio community.
FIRST ONSITE Property Restoration Services
Water Damage Restoration Service
- Carpet cleaning
- Fire damage cleanup & repair
- Flooring
- Mold cleaning
- Mold inspection
- Mold remediation
- Painting
- Plumbing
- Remodeling
- Roofing
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
- Water damage-related pest control
- Water removal
- Ac Duct Cleaning
- Air Duct & Hvac Cleaning
- Air Vent Cleaning
- Applied Structural Drying
- Attic Mold
- Basement Flood
- Chemical Spills
- Commercial Sanitation
- Comprehensive Services
- Damage Cleanup Specialists
- Disinfecting And Sanitizing
- Dryer Vent Duct Cleaning
- Electrical Installation
- Electrical Work
- Emergency Service
- Environmental Services
- Free Inspections
- H V A C Duct Cleaning
- Hardwood Floor Drying
- Hoarding Cleanup Services
- Home Clean
- Home Inspections
- Insurance Claims
- Mold Issue
- New Furnace
- Pipe Leak
- Remodel In Your Home
- Repair Construction
- Roof Inspectors
- Roof Installations
- Roof Replacement
- Smoke Damage
- SteraMist
- Storm Damaged
- Sub Floor
- Sump Pumps
- Tile Repair
- Water Extraction
- Water Heaters
FIRST ONSITE Property Restoration Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Parking
- On-site parking
FIRST ONSITE Property Restoration Location
FIRST ONSITE Property Restoration
711 Business Pkwy, Carlisle, OH 45005, USA
FIRST ONSITE Property Restoration Reviews
basementjobcallcompanyhomeinsuranceestimatemoldmanagementmorning
★ 5★ 4★ 3★ 2★ 1Absolutely an amazing crew of people from the office staff to the field technicians and management. Reliable, speedy, and efficient service is clearly their number one priority, and they demonstrate that on every job. I’m calling them every time.
Sep 29, 2025 · Mike BoyleUpdate: I have a positive update. Dry Patrol/First on Site Reached out to me a couple of months ago. They went above me on to do what they could do to make things right. I honestly think that Management didn’t realize How tough the job went and how bad the first experience was. It seems like they possibly narrowed it down to an employee who is no longer there and once they did this, They came back and didn’t just fix my complaints, they also did some extra stuff for us, Including putting new flooring in the bathroom. There’s one person I would really like to think, not sure he wants his name to mentioned But his initials are DG. He fielded what was probably 100 calls from me, Always got back to me quickly, remained positive through my incessant complaining, and is really the one that made all of this happen.It obviously doesn’t make everything right. My Dad built this business in the 80s-90s, and hated that the fire destroyed the building. He was fighting cancer throughout this whole process And would have loved to be able to come to the office and furthermore to see it completed, but he never got that chance. That is something I will always blame the original contractor for. But a few people there really tried to do what they could to make it right.Update: Thank you very much for publicly posting, asking me to contact you to make things right, while privately telling me directly that you aren’t going to help at all. I just thought people should see that while your company says one thing, You actually do the opposite.WORST construction experience ever. This review is technically for Dry Patrol, who was recently bought out by First OnSite. I should preface everything by saying that I own a local insurance agency that deals with restoration companies on a weekly basis. After you’ve done what I do for years, you start to develop a feel from extensive experience with reputable remediation firms. Dry Patrol, however, acted in a manner that is anything but reputable. They delivered unacceptable service, dishonest communication and substandard work on a fire restoration project that began in April of 2023.After 10 months of missed deadlines, false claims of work being done, and shoddy craftsmanship, we were forced to terminate their contract. We retained a portion of the funds to have a competent company rectify the situation. The accompanying photos were taken immediately after Dry Patrol's "repainting" of our office and speak for themselves.Beyond the disastrous interior work, Dry Patrol caused extensive damage to our property. Their negligence destroyed our parking lot, parking blocks, and multiple areas inside. They left a commercial dumpster directly on the asphalt, without protection, causing dents and severe rust damage that require complete resurfacing. Their unprofessional attempts at remediation only made things worse. The amount of time it took them (to not even finish) became the joke of the town.We chose to end the relationship as it became clear Dry Patrol lacked the expertise and integrity to complete the job. This was the absolute worst construction experience we've ever had. It’s something that other insurance agencies need to know so they know what to expect when referring Dry Patrol to a client.To top it off… THEY SEALED OFF THAT ATTIC. That’s right. After they reframed the walls and redid the ceiling they closed off our attic access. So now no one can get in the attack even if they need to. Their subpar plumbing work also caused the carpet to be stained in a couple areas. I could really go on and on, as I have a list of things they did poorly along with many more pictures and screenshots of conversations of them over promising and under delivering, excuses for why they missed deadlines, and outright lies about days and time worked.With that being said, they were recently bought out by a new company. I cannot speak to their work or craftsmanship with this company. But Dry Patrol themselves from April 2023 until we cut ties in February 2024 was absolutely awful.
Oct 03, 2024 · JeffJordan and his team were amazing. Jordan arrived within hours of calling Dry Patrol. He gave me an estimate for clean up on the spot. He didn't pressure at all, but did offer to get started that day if I was ready. I did want to get the clean up started right away, and he set everything up. They came back to the house most days to check the progress and adjust everything. I feel like the clean up was perfect, everything was dried very quickly and completely. Super professional, detailed, and efficient. Excellent communication throughout, including calling ahead so I knew when they would be coming out (and they were flexible if I needed a different time). Jordan also went above and beyond explaining how it worked with insurance so I knew what to expect. A+ would 110% recommend
Feb 21, 2024 · C HWhen we got back from Florida after four months, our basement was flooded from a sump pump problem. Two feet of water and a basement full of mold greeted us. When we called DryPatrol they got us the estimate the next day. We were discourage by the lack of response from three other companies. We decided to go with DryPatrol because our plumber recommended them and said they would do a good job for us. He was right! Everything was always explained to us and they did a wonderful job of restoration. Even though it was pretty much a total demo, they tried to save some special items for us. The workers were very efficient especially the demo crew who worked so hard removing our stuff to the dumpsters. What an experience. With the help from DryPatrol we made it back into our house with clean air. I would recommend this company because they work so well with you to get your problem solved as quickly as possible.
Jun 17, 2023 · Joyce CantrellI had a massive house fire in April and was extremely weary of the restoration and rebuild process, as it happened to my first home. Finding a company that did both the restoration and rebuild was important to me. I met with a few different companies, but Dry Patrol really stuck with me. The crew was very professional, and the project manager, Dave, was extremely kind and compassionate to work with. He was readily available during any situation. Even Andrea, in the office, was very flexible and worked around my crazy night shift hours to make things happen. They provided bi-weekly check ins and updates, and promoted safety as the number one priority. By the end of the project, they almost felt like family! Dry Patrol went above and beyond the call of service. Josh and Todd, THANK YOU FOR MAKING MY HOME BEAUTIFUL. I will forever recommend them for any services they offer, and feel confident you'll love them too!!
Jun 08, 2023 · Isabella Bowling
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