First Contact Restoration

- 41763 Joy Rd, Canton Township, MI 48187

Introduction / Overview: Your Michigan Partner for Restoration and Rebuild

When unexpected property damage—from a sudden water leak to devastating fire damage—strikes a home or business in Southeast Michigan, the recovery process can be overwhelming. What Michigan residents truly need is a single, reliable partner who can handle every step, from the initial disaster cleanup to the final reconstruction. First Contact Restoration, based right here in Canton Township, is that trusted, full-service expert.

As a fully licensed and insured General Contractor, First Contact Restoration specializes in disaster recovery, offering 24/7 emergency services for water, fire, smoke, and mold issues. With over 25 years of industry experience, their team, led by licensed Michigan builder Don Baumer and restoration veteran Lisa Baumer, has the proven expertise to navigate complex losses. They operate on a 'restoration and rebuild' model, meaning they handle not only the immediate mitigation and Waste Management Service but also the Building Restoration Service needed to bring your property back to its pre-loss condition, whether that involves simple Drywall Services or a major renovation.

Proudly identifying as Women-Owned, First Contact Restoration serves residents and businesses across Western Wayne County, Oakland County, Washtenaw County, and Livingston County. Their reputation in the community is built on honesty, professionalism, and a commitment to meticulous quality, earning strong recommendations from customers who value a contractor that is truly "looking out for us each step of the way." They are committed to transforming a stressful disaster into a smooth, successful restoration, helping Michiganders feel secure in their homes once more.

Location and Accessibility: Serving Canton and Surrounding Southeast Michigan Counties

The central office for First Contact Restoration is conveniently located in Canton Township, making them easily accessible for their wide service area. You can find their headquarters at the following address:

41763 Joy Rd, Canton Township, MI 48187, USA

This location allows the team to mobilize quickly for Onsite Services across their primary service territories, ensuring rapid response times for emergencies in Wayne, Oakland, Washtenaw, and Livingston Counties. For customers planning to visit the office, ease of access is a priority. The facility offers On-site parking and essential accessibility features, including a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring a comfortable experience for everyone. The company also fosters a welcoming environment, proudly identifying as LGBTQ+ friendly, and always recommends scheduling an Appointment required for in-depth consultations.

Services Offered: Comprehensive Disaster Recovery and Remodeling

First Contact Restoration stands apart by offering the full spectrum of services a property owner may need, from an urgent disaster response to planned remodeling:

• 24/7 Emergency Restoration Services:
  • Water Damage Restoration Service: Immediate mitigation for burst pipes, flooding, and water intrusions to prevent secondary damage.
  • Fire Damage Restoration Service: Full Fire and Smoke Damage cleanup, odor removal, and content manipulation.
  • Mold Remediation: Professional assessment, containment, and removal of mold growth to restore healthy indoor environments.
  • Storm Damage Response: Emergency cleanup and structural stabilization following wind and severe weather events.
• Full-Service Construction and Rebuilding:
  • Building Restoration Service: Complete reconstruction services for properties following a loss, acting as the General Contractor from start to finish.
  • Drywall Services: Repair and replacement of damaged drywall due to water or fire.
  • Flooring Services: Installation, repair, and replacement of all types of flooring materials.
  • Basement Construction Services: Full basement finishing and restoration.
• Home Remodeling and Renovation:
  • Kitchen Construction Services: High-quality kitchen remodels, from design to final installation, praised by customers for modern, functional results.
  • Bathroom Construction Services: Complete bathroom renovations, noted by reviewers for transforming outdated spaces into clean, modern designs.
• Insurance and Customer Support:
  • Hassle-Free Insurance Coordination: Leveraging deep insurance background to simplify the claims process for the customer.
  • Waste Management Service: Efficient removal and disposal of all debris generated during mitigation and construction phases.

Features / Highlights: Trust, Honesty, and Professional Credentials

For Southeast Michigan residents, choosing the right contractor during a crisis requires confidence in their experience and ethics. First Contact Restoration consistently delivers on both:

• Certified Expertise and Licensing: The company is a fully Licensed Michigan Residential Builder, ensuring all reconstruction work adheres to state code and quality standards. Owners hold prestigious certifications, including IICRC and HAAG (for roofing/exterior damage assessment), providing the highest level of technical skill.
• "Restoration to Rebuild" Model: They are a Single-Source Contractor, expertly managing the entire process, from the first call to remove the damage to the final construction and remodeling touches. This eliminates the stress of coordinating multiple, unrelated companies.
• Woman-Owned Local Leadership: Identifying as Woman-Owned, the company is deeply rooted in the Southeast Michigan community. This local, family-operated foundation ensures personalized attention and a strong commitment to local reputation and customer advocacy.
• Unmatched Honesty and Advocacy: Customer testimonials repeatedly highlight the team's integrity, describing them as "honest, professional, kind" and the "most honest and reliable" company in the business. They are known for actively "looking out for" their clients, even when dealing with insurance complexities.
• Proven High-Quality Remodeling: Beyond disaster restoration, their skill in renovation is evident in customer reviews praising their Kitchen Construction Services and Bathroom Construction Services for transforming outdated spaces into stylish, modern, and functional areas.

Contact Information: When It's Time To React, Call First Contact

For emergency restoration needs or to schedule a consultation for your next remodeling project in Southeast Michigan, please reach out to the professional team:

Address: 41763 Joy Rd, Canton Township, MI 48187, USA

Phone: (734) 404-6859

Mobile Phone (Also 24/7 Emergency Line): +1 734-404-6859

What is Worth Choosing: Peace of Mind in a Single Michigan Contractor

In the challenging world of property damage and restoration, the choice of a general contractor can define the entire experience. What makes First Contact Restoration the clear choice for Michigan residents is the powerful combination of their dual expertise—they are both an elite 24/7 disaster restoration company and a proven, high-quality General Contractor. This eliminates the common and costly struggle of having to hire a cleanup crew and then separately find a reliable construction team to rebuild.

The customer experience confirms their value proposition: they step in when other contractors fail, they communicate quickly, and, most importantly, they build a relationship based on honesty and trust. For those facing Fire Damage or a major Water Damage loss, having a fully Licensed Builder, IICRC-certified professional who handles all the complexity—from the initial mold remediation to the finished Basement Construction Services—means you only have one company to manage, one check to write, and one team accountable for the final, excellent results. In Southeast Michigan, First Contact Restoration truly lives up to its name: they are the honest, professional first call you need when it's time to start the recovery and rebuild process.

First Contact Restoration

41763 Joy Rd, Canton Township, MI 48187, USA