Fire & Water Restoration Plus Photos










Fire & Water Restoration Plus Introduce
For Texans, the home is more than just a place to live; it's a sanctuary. But when unexpected disasters strike—from a burst pipe to a devastating fire—that sense of security can be shattered. In these moments, having a reliable and trustworthy partner to help you navigate the chaos and rebuild is crucial. This is where Fire & Water Restoration Plus, a local company based in Wylie, Texas, aims to serve its community. While their name suggests a specialization in fire and water damage, they also operate as a general contractor, offering a range of services to restore homes and businesses after a disaster. The goal is to provide a comprehensive, one-stop solution for homeowners facing a crisis, helping them manage the complex process of cleanup, restoration, and reconstruction. They position themselves as an essential resource for locals who need to get their lives back on track, often in coordination with their insurance companies. This article provides an overview of their services, location, and what to expect when working with them, based on available public information and customer feedback.
The journey to restoration can be a long and winding road, and having a guide is essential. As one customer noted, a representative named Scott was "instrumental in the restoration of our grandma’s home after a second story flood," working with the client, the insurance company, and vendors throughout the process. This kind of hands-on, proactive approach is what many homeowners need when facing a crisis. However, not every experience is the same. Another customer's journey, which began in December and wasn't finished until the following year, highlights some of the potential challenges that can arise. They noted delays in the process, which they attributed in part to insurance, and expressed a need for more proactive communication from the company. This suggests that while they can be a great resource, homeowners should be prepared to stay actively involved in the process, especially when it comes to insurance claims and timelines. The company's goal is to handle the restoration process seamlessly, but as with any major construction or restoration project, open communication and clear expectations are key to a successful outcome for all parties involved.
Fire & Water Restoration Plus is located at 108 S Jackson Ave Ste. #106 - 205, Wylie, TX 75098, USA. This location in the heart of Wylie provides them with a strategic advantage for serving the broader North Texas region. Their accessibility is a key factor, as it allows them to respond to emergencies in the community quickly. During a fire or water emergency, a rapid response is critical to mitigating damage and preventing further loss, such as mold growth. Being a local business, they have a deep understanding of the area's specific needs, including the common types of weather-related damage and the local building codes. While their physical office is in Wylie, their services extend to the surrounding areas, making them a go-to resource for many in Collin County, Rockwall County, and beyond. This local presence and accessibility are a big part of their appeal, as they are truly a part of the community they serve.
As a general contractor specializing in disaster recovery, Fire & Water Restoration Plus offers a variety of services to help homeowners and businesses rebuild. Their expertise covers a wide range of needs, from the initial cleanup to the final touches of a reconstruction project. Here are some of the key services they offer:
- Water Damage Restoration: This is a primary service that includes everything from emergency water extraction and drying to full-scale dehumidification and structural drying. They are equipped to handle everything from a burst pipe to major flooding, working to restore the property to a dry and safe condition.
- Fire Damage Restoration: After a fire, their services address the cleanup of smoke and soot, odor removal, and the restoration of damaged structures and personal belongings. This is a crucial step in making a home livable again after such a traumatic event.
- Mold Remediation: They have the expertise to safely and effectively remove mold from a property. This service is essential in the Texas climate, where humidity can often lead to mold growth after a water incident.
- Roofing Services: Beyond the immediate disaster, they also offer roofing services, which is a critical need after hail, wind, or storm damage, all of which are common in the North Texas area.
- Insurance Claim Assistance: A significant part of their service is assisting clients with the insurance claims process, acting as a liaison between the homeowner and the insurance company to ensure the claim is handled properly.
Based on customer experiences, there are several features and highlights that stand out when working with Fire & Water Restoration Plus. These points provide a clearer picture of their operational style and what clients can expect:
- Insurance Claim Advocacy: One of the most valued services they provide is their role in helping clients navigate the complex world of insurance. A customer noted that a representative was instrumental in working with the insurance company and vendors, which is a significant benefit for homeowners who are already dealing with a stressful situation.
- Comprehensive Restoration: As a general contractor, they can handle the entire process from start to finish, from the initial assessment and demolition to the complete rebuilding of a home. This makes them a one-stop-shop for disaster recovery.
- Responsive and Accommodating Staff: A customer described the team as "easy to work with" and "responded quickly" with a "great attitude." This positive, customer-focused approach is crucial when a person's home and life have been disrupted.
- Willingness to Re-do the Entire Home: For a significant flood, they have shown the capability to "redo the entire home," providing a comprehensive solution for major disasters.
To get in touch with Fire & Water Restoration Plus, you can reach them by phone at (972) 455-8252. Their business address is 108 S Jackson Ave Ste. #106 - 205, Wylie, TX 75098, USA. This information is key for anyone in the North Texas region facing an emergency and in need of their services. Their team is ready to respond to calls and assist with professional restoration and construction expertise.
In conclusion, Fire & Water Restoration Plus is suitable for locals because they offer a comprehensive and potentially invaluable service during times of crisis. As a local business in Wylie, they understand the specific needs of the community and the types of disasters that are most common in the region. Their ability to act as a general contractor allows them to manage the entire restoration process from beginning to end, which can be a huge relief for homeowners who are overwhelmed. The positive feedback highlights their role as an instrumental partner in working with insurance and vendors, which is a significant value-add for many. While some reviews suggest a need for more proactive communication and a close eye on the details, the core of their service—restoring a home and helping a family recover from a devastating event—is a crucial one. For Texans who are dealing with the aftermath of a fire, flood, or storm, having a local team with the capability to manage the entire process is a significant advantage, and Fire & Water Restoration Plus aims to be that partner.
Fire & Water Restoration Plus Services
Water Damage Restoration Service
- Fire damage cleanup & repair
After a fire, we’re here to help you recover. Our expert team handles everything from debris removal to structural repairs, helping Wylie families rebuild with confidence.
- Flood cleanup
Whether from heavy storms or plumbing issues, our flood cleanup service removes water fast and prevents further damage. Available 24/7 in Wylie and nearby areas.
- Flood restoration
We don’t just clean up—we restore. Our flood restoration team helps Wylie homeowners recover with structural drying, repairs, and complete restoration solutions.
- Flooring
From water-damaged floors to stylish upgrades, we offer professional flooring installation and replacement tailored to your space, style, and budget.
- Remodeling
Thinking about updating your kitchen, bath, or entire home? Our remodeling team brings your vision to life with expert craftsmanship and attention to detail.
- Water damage-related cleanup & repair
From burst pipes to leaks, we handle all water damage cleanup and repairs quickly and thoroughly. Homeowners in Wylie trust us to restore their space with care.
- Water damage-related mold removal
Moisture can lead to hidden mold. We detect, remove, and prevent mold growth after water damage—especially important for Wylie homes with recent flooding.
- Water removal
Fast water extraction prevents long-term damage. Our team responds quickly to remove standing water and begin the drying process right away.
- Black Mold Removal
- Commercial Property
- Commercial Water Damage Repair
- Complete Home Remodel
- Complete Home Remodeling
Ready for a full transformation? We manage every phase of complete home remodeling, from design to final finishes, ensuring a smooth process start to finish.
- Complete Restoration
- Complete Roofing Services
- Contents Management
- Damage Assessment
- Electrical Wiring
- Eliminate Mold
- Emergency Disaster Restoration Specialists
- Emergency Roof Repair
- Emergency Water Damage Restoration
- Emergency Water Removal
- Emergency response drying
- Fire & Smoke Damage Restoration
- Fire & Water Restoration
When disaster strikes, we’re your one call. We handle both fire and water restoration, helping Wylie homeowners recover quickly and safely.
- Fire Damage Clean Up
- Fire Damage Repair Services
- Fire Damage Restoration
We take care of everything from smoke cleanup to structural repairs, restoring your home after fire damage with efficiency and compassion.
- Fire Damage Restoration Process
- Flood And Storm Damage
- Hail Damage
Wylie storms can wreak havoc. We assess and repair hail damage to roofs, siding, windows, and more—restoring your home’s protection and appearance.
- Hardwood Floors
- Home Renovation
- Home Restoration
- Hour Emergency Service
- Initial Inspection
- Insurance Claim Process
- Insurance Claims Specialist
- Insurance Restoration
- Kitchens And Baths
- Leaking Electrical
- Mold Cleanup
- Mold Damage Restoration
- Mold Removal & Mold Remediation
- Odor Remediation
- Our Fire Damage Restoration Services
- Packout Services
- Preventative Maintenance
- Property Damage
- Repairs And Reconstruction
- Residential And Commercial
- Residential Repairs
- Secure Storage
- Smoke And Odor Removal
- Smoke Odor Restoration
- Soot Cleaning
- Structural Damage
- Structural Drying
- Structural Repairs
- Structure Restoration
- Total Repairs
- Water And Fire Damage
- Water And Fire Damage Restoration
- Water Damage Cleanup And Restoration
- Water Damage Removal And Repair
- Water Extraction
- Water Leaking
- Water Mitigation
Fire & Water Restoration Plus Details
From the business
- Identifies as women-owned
Service options
- Onsite services
- Online estimates
- Language assistance
Accessibility
- Wheelchair accessible parking lot
Fire & Water Restoration Plus Location
Fire & Water Restoration Plus
108 S Jackson Ave Ste. #106 - 205, Wylie, TX 75098, USA
Fire & Water Restoration Plus Reviews
companyhomecommunicationjobkitcheninsurancethe futurepictureswater heatercontract
★ 5★ 4★ 3★ 2★ 1Scott has been instrumental in the restoration of our grandma’s home after a second story flood. He worked with me, the insurance company, and vendors throughout.The assessment was required by insurance which allowed us to know what we were working with. He gave us options and helped redo the entire home due to the flooding. Easy to work with, responded quickly, and had a great attitude.Pictures are of before and after. Note that I did review two years ago, but my old account is now inactive and not certain if it would delete.
Jul 07, 2025 · Nathan ChustzIn December of 2023 our bathroom flooded out into our hall. In January we contacted this company. We contracted with them, and they didn't start working on our house until MAY. 5 months. This was in part du to insurance, but apparently the responsibility was entirely on us. Scott and co were not proactive in helping us navigate that, so if you need help with insurance, don't rely on them.When they did start working, it took about 3 months to finish. That's the standard, I guess, yet whenever I went over, there was never anyone there working, and I never saw signs of progress until about the last 2 weeks. Could have gone so much faster.During this process there was a dispute between the company and our insurance about the price. Scott told us he would fight insurance, not us, upon completion, and that we wouldn't need to worry about it. We believed him.In December of 2024, out of nowhere, we got a bill for $22,000 with a threat that they would put a lien on our house if we did not pay up quickly. We paid, and were told they would help us recover the money from the insurance company. It's been 5 months since then, and no such effort has been made.When the work was completed, we pointed to several issues and were told they would be addressed. They were not (see photos). Paint stripped off of walls that weren't part of the project, no caulking around the bathtub, corners not smoothed out, cracked caulking around the bathroom vanity.There was some confusion regarding doors- we thought we might get new doors, but then decided it was too expensive. To Scott's credit, they did put the old doors back on at no extra cost. But they didn't do a good job of it. I actually had to fix the other doors- some wouldn't shut, others wouldn't latch, and the doorknobs with locks were on the wrong doors, so we couldn't lock our bathrooms. So I had to fix hinges and swap doorknobs. Which isn't hard, but if we're paying over $50,000, you'd think some care could be taken to do it right.And they promised they would put our house back in order when they unpacked. See the picture of how they left our kitchen. It wasn't just the kitchen items, it was everything. Items in wrong rooms all over the house despite boxes being marked. We were ghosted when we called about it.Finally, they never gave us the code to get our key out of the lock box, so it's still just sitting in there. I had to take the handle off our front door to get the lock box off, and we still don't know the combination, so we're down a key. If you're wondering why I didn't call and ask for the combination- they ghosted us.Would not hire them again.
Jun 10, 2025 · Ryan BakerThe team here is phenomenal. Scott and the team were very empathetic and professional. We had a complete home remodel on granny’s house. The flood required new flooring up and downstairs, replacement cabinets, and remodeling. He has been a great guy to work with and kept us in the loop as to continuing steps. With that being said, he will be working on our home in the future.
Feb 24, 2023 · nathan chustzWe had water damage in our kitchen due to a busted valve. From a referral from a friend, we called Scott. From our first meeting with Scott, he felt like family.Scott and his guys gave us a beautiful new kitchen, flooring and baseboards downstairs and new placement for our TV. They were professional, efficient and had it done in about 6 weeks.It’s been 4 months now that we’ve been enjoying our new kitchen. We are so pleased with all of their hard work and love the new remodeled design Scott created.Scott is a good, honest person and keeps his word each step of they way. He’s resourceful, with many ideas and made great changes to the design which we love. His attention to detail is so appreciated and he has great organizational skills to go along with it all.We will be calling them in the future for any work we need done. Working with Scott, Donna and all of the guys was the best experience we could have hoped for! They are the best!
Nov 03, 2023 · K JonesI wanted to share how pleased I was with Fire & Water Restoration Plus recently. I got their name from a neighbor who recently had great work done by them. My neighborhood experienced big storms with some small hail. I found some large sheets of shingles laying in my yard and didn't know if they came from my roof . I called Fire & Water Restoration to come take a look at my roof. Thankfully my roof was just fine and the shingles were from another home . You all know many companies might not have been that honest and for that reason I will contact them when the time comes and I do need them. I would definitely call them for your restoration / construction needs.
Apr 01, 2025 · Terry Cooper
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