Drainbusters Photos




Drainbusters Introduce
When it comes to the complex and often urgent needs of your home or business's drainage and sewer systems, Central Ohio residents and business owners know the importance of calling a reliable expert. In Westerville, Ohio, and the surrounding regions, one name consistently rises to the top for quality, integrity, and comprehensive service: Drainbusters. This company is a locally owned and operated business that has spent years building a reputation not just as sewer and drain cleaning experts, but as a trusted neighbor dedicated to solving your toughest plumbing challenges.
Drainbusters distinguishes itself by combining state-of-the-art technology with a deeply rooted commitment to customer service. They are experts in clearing everything from simple kitchen sink clogs to complex sewer line blockages, offering specialty services that many other companies in the area do not. The team understands that a backed-up sewer or a failing sump pump is more than just an inconvenience—it's an emergency that threatens your property and peace of mind. Their focus is always on providing fast, efficient, and long-lasting solutions while treating every client like family.
Location and Accessibility
Drainbusters is strategically located to serve the Westerville area and a broad region across Central Ohio, including Franklin and Delaware Counties. Their central base allows their technicians to respond promptly to calls throughout the community, ensuring that help is not far away when you need it most.
The company’s home base is easily accessible for administrative needs and general inquiries:
The physical address is 275 Old County Line Rd Q, Westerville, OH 43081, USA. For the convenience of all patrons, including commercial clients making service arrangements, the location offers a wheelchair-accessible parking lot. However, it is important to remember that as a premier drainage service, the team is most often found out in the field, coming directly to your residential or commercial property to deliver their expert services.
Services Offered
Drainbusters provides a full spectrum of professional drain, sewer, and limited general plumbing services for both commercial and residential customers in Central Ohio. Their offerings are designed to address immediate clogs and backups as well as provide preventative maintenance and in-depth pipe diagnostics.
- Residential and Commercial Drain Cleaning: Expert clearing of all types of drains including kitchen sinks, bathroom sinks, bathtubs, showers, toilets, urinals, floor drains, and drinking fountains.
- Sewer and Main Line Clearing: Specialized services to clear blockages in sewers, underground downspout drains, storm drains, parking lot drains, and lines leading to septic tanks.
- Hydro Jetting: Utilizing high-pressure water jet equipment to obliterate stubborn clogs caused by grease, soap residue, hair, or tree roots, effectively restoring pipes to a like-new condition.
- Camera Inspection and Location: State-of-the-art camera technology used to accurately diagnose the cause and location of clogs, pipe damage, or leaks, which is especially useful for repeat issues or for pre-purchase home inspections.
- Cast Iron Pipe Descaling: Advanced service to remove corrosive buildup and debris from older cast iron lines, significantly extending the life of the piping system.
- Sump Pump Services: Maintenance, repair, and replacement of sump pumps to ensure your basement stays dry, especially critical in the seasonal weather of Ohio.
- Downspout Drain Inspection and Cleaning: Service focused on clearing underground conductor lines that can become clogged with leaves, debris, or roots, preventing water damage to your foundation and basement.
- Minor Plumbing Repairs: Handling smaller plumbing issues such as toilet repairs, and working on specific areas like downspouts and floor drains.
- Pipe Replacement and Repair: Offering expertise in cutting out and replacing broken drain or sewer pipes.
Features / Highlights
What makes Drainbusters stand out from other service providers in the greater Columbus and Westerville area? Customers consistently highlight a unique combination of technical expertise, integrity, and client-first practices.
- Family-Owned and Operated: As a local, family business, they emphasize personal service, integrity, and treating clients with the respect and honesty of a neighbor.
- Highly Experienced Team: With a deep background in the plumbing industry, the company brings decades of collective experience to every job, ensuring knowledgeable and effective service.
- Advanced Technology and Techniques: They utilize professional-grade, specialized equipment—such as advanced drain cleaning tools, hydro jetting machines, and high-quality sewer cameras—which enables them to tackle blockages and pipe issues that other services may miss or be unable to resolve.
- Five-Star Customer Service: The company is highly regarded, with numerous five-star ratings and enthusiastic testimonials praising their professionalism, courtesy, timeliness, and cleanliness on the job site.
- Focus on Difficult Jobs: Drainbusters is known for successfully resolving complicated or persistent drainage problems, including issues with clogged sump pump lines or severe main line blockages that other companies have failed to clear.
Contact Information
For any inquiries, to schedule a service, or to discuss a plumbing emergency in the Central Ohio area, you can easily reach the dedicated team at Drainbusters.
Address: 275 Old County Line Rd Q, Westerville, OH 43081, USA
Phone: (614) 332-1277
What is Worth Choosing
Choosing a plumbing and drainage expert in Ohio can feel overwhelming, but Drainbusters simplifies the decision by putting honesty and efficiency first. The recurring theme among customer feedback is the sense of trust and relief that comes from working with this team. One customer noted, "We called them with an emergency plumbing scenario and they sent Andy immediately! Andy was very professional and knowledgeable and was able clear up the issue quickly. I trust them to always provide the best service and quality work." Another highly recommended the service, saying, "From the initial conversation on the phone, I felt more like I was dealing with a friend or relative than a business. Professional, courteous, friendly, caring, and extremely personable."
The value in choosing Drainbusters lies in their ability to deliver superior results without the guesswork or unnecessary upsells. Their technicians, like Ian, Sam, and Jason (the owner), are repeatedly mentioned for their patience, expertise, and ability to clearly explain the problem and the solution. For instance, when dealing with a broken exterior drain pipe, a customer was pleased that the technician "was great in explaining the problem and did an excellent job in cutting out the broken part and replacing in a very efficient way. He worked quickly and cleaned up the area so that there was no evidence that he did any digging." This dedication to expert workmanship and customer respect ensures a positive and stress-free experience, even during a messy plumbing emergency.
Whether you are dealing with the slow trickle of a clogged bathtub, the full-blown disaster of a sewer backup, or you need a preventative camera inspection for an older property, Drainbusters offers the advanced tools and the neighborly service that Central Ohio residents rely on. They aren't just clearing pipes; they are protecting your home and giving you peace of mind with service rooted in integrity and a commitment to excellence. By choosing Drainbusters, you are choosing a local business that truly values your patronage and strives to be the last drainage company you will ever need to call.
Drainbusters Details
Accessibility
- Wheelchair accessible parking lot
Drainbusters Location
Drainbusters
275 Old County Line Rd Q, Westerville, OH 43081, USA
Drainbusters Reviews
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★ 5★ 4★ 3★ 2★ 1DrainBusters is the absolute best! We called them with an emergency plumbing scenario and they sent Andy immediately! Andy was very professional and knowledgeable and was able clear up the issue quickly. I trust them to always provide the best service and quality work. Thank you DrainBusters!
Jul 11, 2025 · Noel PoultonTo say I am impressed with their service is the understatement of the century. I was recommended to Drain Busters by my home inspector. From the initial conversation on the phone, I felt more like I was dealing with a friend or relative than a business. Professional, courteous, friendly, caring, and extremely personable. I am also a business owner so I expect to be treated how I treat my customers, and Drain Busters exceeded my expectations.HIGHLY RECOMMEND!
Jul 31, 2025 · Dan BevingtonJason and his team did an awesome job running gutter drains away from my barn. They got me in sooner than expected and hardworking quality crew of two led by Casey buried lines and cleaned up so yard so you cannot tell over 200 feet of pipes were buried. Outstanding work.
May 16, 2025 · michael grenkeAfter the third time I tried unclogging my sink drain failed yet again, I figured it was time to call in the pros. Drainbusters came out in a couple days and fixed it in no time (I apparently packed down the gunk instead of removing it... durr). I don't really have any context for pricing, but their cost seemed fair to me. Will definitely use again.
Apr 02, 2025 · Peter SMy sewer floor drain in the basement backed up...such a mess! Used Drainbusters before (20 years ago) and they are still the best! Called this morning and they were here later that morning. Andy was professional, even took off the door when the larger auger couldn't make it through. Tested running water and said to call if there was any problem. Still a mess to clean up, but glad to know I can still count on Drainbusters!I am sorry that a family company I trusted and called again out of loyalty, has failed me. I should have waited to write a review.I am following up on my previous review for Drainbusters, a company that I used previously and called for help again several days ago. I wrote the first review right after I paid and Andy left. I have come away with a very bad feeling from the experience. I was left with a pool of dark, fetid water around the drain and was told to wait for it to drain before trying to clean up. That was unusual because other times I had this problem it was much worse, but the water drained immediately. I did wait and found that some of the water had drained overnight, which revealed the two-inch deep layer of sewage left behind. In the past, I was asked for a trash bag and they scooped up the solids and paper left behind, and then I was able to clean and mop with a bleach solution. This was a mess that was left behind. I called the company and was told by Jason that they are “not cleaners” and that “we did our job”. The business has grown since I started using them, due in part to people like me who recommended them to others. I do not expect them to clean, but I did expect them to take away the solid waste they left behind. Others who have posted reviews stated that they did, in fact, clean up the area from remaining sewage. Not my experience this time. And I don’t appreciate being yelled at by someone I have treated with respect. I had paid the $300 and gave Andy a $20 tip, assuming the water left was just water, as he told me, and I could clean with bleach when I got home from work. I am very disappointed that growth of the company has caused them to lower the standards for customer service and narrow their vision of the job. I also noticed that most of the good reviews are from years ago, when they were trying to gain loyal customers. Due to a lung condition, I am having difficulty from breathing in the mold as I try to rake up the detritus of this backup, but it has to get done. Another odd thing was that I was told the problem was roots, yet no roots were pulled out, even though I left a garbage bag for that purpose. Neither was I assured that the auger went all the way out to the curb. I have had this done 6 times over the years in two houses and have never been left with such filth. I had intended to discuss with Drainbusters doing the work to line the sewer pipe with PVC to avoid this happening in the future, however, I have lost confidence and trust.
Mar 06, 2025 · Debra Lipkowitz
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