Apex DKI Photos
Apex DKI Introduce
Apex DKI in Springfield, TN, stands as a premier provider of essential property services for residents and business owners throughout Tennessee. While designated as a trusted local roofing contractor, Apex DKI operates as a comprehensive building restoration service, offering a full spectrum of critical services that go far beyond just fixing a roof. In a state like Tennessee, where weather events—from severe thunderstorms to tornadoes—can be unpredictable and damaging, having a reliable, full-service contractor is not just a convenience, but a necessity for swift recovery and peace of mind.
This Springfield-based operation is part of a larger network known for professional disaster cleanup and property restoration, specializing in mitigating and repairing damage caused by water, fire, mold, and storms. Their dual expertise as both a dedicated roofing specialist and a full-service building restoration company makes them a crucial resource for homeowners and commercial property managers facing emergency situations. From minor leak repairs to large-scale disaster recovery, Apex DKI is equipped with the knowledge, technology, and commitment to return properties to their pre-loss condition, ensuring minimal disruption to your life or business.
When disaster strikes—be it a leak in your roof, a flooded basement, or fire damage—the recovery process can be overwhelming. Apex DKI is structured to simplify this process by offering a single point of contact for cleanup, restoration, and even reconstruction. They manage the complex steps of disaster recovery, including the crucial task of working directly with insurance companies, which is a major benefit to Tennessee property owners navigating the often-stressful claims process. This dedicated approach to customer care and technical excellence positions Apex DKI as a top choice for those needing specialized roofing and emergency restoration services in the Springfield, TN, area and surrounding communities.
Location and Accessibility
The Apex DKI facility is strategically located to serve the Springfield, TN, area and beyond, providing prompt response capabilities for all types of property emergencies. Their office serves as a central hub for their operations, allowing for quick deployment of crews and equipment to mitigate damage efficiently across the region. A rapid response time is vital in restoration work, particularly after a storm, fire, or water event, as delays can lead to secondary damage like mold growth or structural issues. The location's strategic placement underscores the company's commitment to being available when you need them most.
The physical address for the facility is: 3610 Kelton Jackson Rd, Springfield, TN 37172, USA.
For local customers and partners, the location is designed with practical accessibility in mind. The premises offer ample On-site parking, removing the hassle of searching for space during a consultation or visit. Furthermore, Apex DKI demonstrates a commitment to serving all members of the community by ensuring physical accessibility, featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This attention to accessibility reflects a broader professional commitment to customer service and convenience, which is highly valued by local patrons.
Services Offered
Apex DKI operates as a full-service contractor, specializing in roofing and comprehensive building restoration for both residential and commercial properties in Tennessee. Their extensive service portfolio covers all phases of property damage, from initial emergency stabilization through final reconstruction. Their core services include:
- Roofing Contractor Services
- Roof inspection: Thorough assessments to identify current damage, wear, and potential issues.
- Roof repair: Addressing leaks, wear-and-tear, and other non-emergency structural issues.
- Roof repair for storm & wind damage: Specialized services for damage caused by severe weather, including missing shingles, punctures, and structural compromise.
- Building Restoration and Emergency Services
- Disaster Restoration and Recovery: Full-scale residential and commercial restoration following major events.
- Emergency Response and Emergency Repairs: 24/7 rapid response to secure property and mitigate further damage.
- Board Up Service and Window boardup: Securing exposed openings immediately after a loss event.
- Storm Damage: Comprehensive cleanup, repair, and reconstruction after severe weather.
- Tree service: Addressing tree-related property damage caused by storms.
- Clean Up: Removal of debris, affected materials, and general site sanitation.
- Fire and Smoke Damage Restoration
- Fire damage cleanup & repair: Restoring structures affected by fire.
- Smoke And Soot Removal: Specialized techniques to eliminate harmful and odorous residue.
- Smoke Damage Cleanup: Addressing all materials and surfaces affected by smoke.
- Contents Restoration and Contents Cleaning: Cleaning, deodorization, and restoration of personal belongings and business inventory.
- Water and Mold Remediation
- Water damage-related cleanup & repair: Extraction, drying, and restoration following floods, burst pipes, or other water intrusion events.
- Residential Water Damage Cleanup: Services specifically tailored for homeowner needs.
- Mold Remediation and Water damage-related mold removal: Safe and effective removal of mold colonies and addressing the moisture source to prevent recurrence.
- Mold inspection: Professional assessment to determine the extent of mold issues.
Features / Highlights
As a company deeply rooted in emergency response and comprehensive property repair, Apex DKI offers several key highlights that make them an appealing choice for local Tennessee customers:
- Full-Service Restoration Expertise: Unlike single-focus contractors, Apex DKI provides a one-stop-shop approach, handling everything from initial cleanup and mitigation (water extraction, board-up) to final reconstruction, eliminating the need to coordinate multiple vendors. This is particularly valuable during the high-stress period following a disaster.
- Rapid Emergency Response: Their business model is built around speed and efficiency. In disaster scenarios, quick action is essential to prevent secondary damage, and Apex DKI is structured to deploy teams quickly for emergency repairs and stabilization.
- Experience with Insurance Claims: The team is skilled at navigating the insurance claim process. They work directly with insurance providers, which helps to streamline the claim and repair process, greatly reducing the administrative burden and stress on the property owner.
- Comprehensive Property Repair Capabilities: Beyond core restoration, their expertise includes Window installation service and reconstruction of Commercial Buildings and Residential properties damaged by various catastrophes.
- Customer-Centric Communication: As one customer review highlights, there is a clear effort to maintain regular communication, keep customers "in the loop," and ensure satisfaction with the progress and final result of the work. Another positive review praises the staff for being professional and thorough, even noting a kind act of securing a customer's pet during the workday.
- Accessibility Focus: The physical facility offers practical accessibility features, including a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the Tennessee community.
- Dependable Service: The breadth of their services and their ability to handle large-scale disaster recovery projects speaks to a high level of operational competence and dependability in high-pressure situations.
Contact Information
For inquiries, scheduling services, or immediate emergency response needs in the Springfield, TN, area, you can contact Apex DKI using the following information:
Address: 3610 Kelton Jackson Rd, Springfield, TN 37172, USA
Phone: (615) 433-0030
Mobile Phone: +1 615-433-0030
What is worth choosing
Choosing a contractor for roofing, water damage, or general building restoration is a significant decision for any Tennessee property owner. Apex DKI’s service offering, anchored in their Springfield location, presents a compelling choice for several key reasons. Foremost is the sheer breadth of their expertise. They are not simply a roofing contractor; they are a disaster recovery specialist. This comprehensive capability means that if a storm damages your roof, and that damage leads to water intrusion, mold growth, or internal structural issues, Apex DKI can manage every single step of the cleanup, mitigation, and repair under one roof. This integrated service model saves the customer time, stress, and the complications of coordinating multiple specialty vendors—an invaluable asset during a crisis.
Furthermore, the focus on emergency response and customer support sets them apart. Dealing with an insurance claim after a major loss is often the most stressful part of the recovery process. Apex DKI's proficiency in working directly with insurance companies, as noted in their customer information, streamlines this financial and administrative burden. Testimonials from satisfied customers frequently mention the professionalism and thoroughness of their team, as well as the open communication maintained throughout the project. For instance, the experience of a customer whose claim followed a major storm highlights the team's dedication to quality, communication regarding supply delays, and the care provided by team members like Jorge and Michelle, who actively checked in and managed the project effectively.
In a region prone to severe weather, the expertise in specialized services like roof repair for storm and wind damage, fire cleanup, and residential water damage cleanup is paramount. Apex DKI's investment in full-service restoration ensures they are not just patching a problem, but restoring the property's integrity and value. While an isolated report of a payment dispute with a subcontractor suggests areas for business operations improvement, the core customer experience for property owners, as described in positive reviews, centers on rapid response, project clarity, and high-quality final results—all essential factors when choosing a contractor entrusted with restoring your home or business after a disaster.
For Tennessee homeowners and business managers, Apex DKI offers the assurance of a professional team ready to handle complex emergencies, providing a reliable and unified path from disaster to full recovery.
Apex DKI Services
Fire Damage Restoration Service
- Fire damage cleanup & repair
- Mold inspection
- Water damage-related cleanup & repair
- Water damage-related mold removal
Roofing Contractor
- Roof inspection
- Roof repair
- Roof repair for storm & wind damage
Window Installation Service
- Window boardup
Building Restoration Service
- Board Up Service
- Clean Up
- Commercial Building
- Contents Cleaning
- Contents Restoration
- Dependable Service
- Disaster Recovery
- Disaster Restoration
- Emergency Repairs
- Emergency Response
- Mold Remediation
Property Inspection looking for mold and moisture sources, Containing the mold damaged area from the non-affected areas of the structure, Finding and repairing the source or sources of moisture, Mold removal, Air Scrubbing, De-humidification, Removal and replacement of damaged building materials, if necessary
- Residential Water Damage Cleanup
- Smoke And Soot Removal
- Smoke Damage Cleanup
- Storm Damage
Tarp and board up, Tree and branch removal, Water removal and area drying, Roof inspections and roof repairs, Window repair or replacement
Apex DKI Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Parking
- On-site parking
Apex DKI Location
Apex DKI
3610 Kelton Jackson Rd, Springfield, TN 37172, USA
Apex DKI Reviews
companyjobhomeworkcheckwater damagefloorcommunicationdogreview
★ 5★ 4★ 3★ 2★ 1After a bad storm in August 2021 we had to file a claim through USAA. A few days later Jorge came for the inspection and answered any question I could think of! After the inspection was approved, we had another meeting with Jorge to iron out details. This company had recently undergone a total staff and crew replacement. Every step of the way Jorge made sure to keep us in the loop. When the incorrect chimney cover came I was called and immediately told the expected delivery day. Which wasn't bad at all, like 2 days. Michelle periodically checked in to make sure we were taken care of. Didn't catch the names of our crew. They were both friendly and did a wonderful job! Came home the 2nd day to find our dog escaped, however, they caught and kept an eye on her. The roof looks amazing!
Jan 11, 2022 · Renee BelewI own a fence company. We did some pvc work for Apex after some storms blew through Clarksville. They haven’t paid us yet as the primary contractor doing the work. They continue to tell us a check is in the mail. It’s been over 60 days. Really poor business practice and would not recommend them to anyone.
Jan 22, 2020 · Justin WorleyI was provided service from Apex restoration by USAA for water damage. Apex move in quickly to turn damage areas in your home however my claim has been open since April 2017 and my home has not been finished or the repairs completed and today's date is September 10, 2017. Work quality is extremely poor. Very slow to repair they will quickly turn out your home just to get the contract and then leave you hanging . I would not recommend Apex restoration and got evidence to prove why.
Sep 10, 2017 · James WalkerCorrection- floor buckled even worse 2 days later as they put the old wet pad back down. They've already been paid by USAA and one month later we're still waiting for our floor to be fixed. DO NOT USE APEXRick was very personable, on time, always called prior to arrival with an eta, and extremely professional. Would highly recommend him and his team!!
Jun 05, 2019 · Donald HolmesWe were assigned this company by USAA after our HVAC overflowed in our attic and caused significant water damage throughout a large portion of our home. The first project manager we were assigned agreed to complete some extra work (add our own cost- not covered by our insurance) for some upgrades we had been wanting done. You know, if your house is going to be in a state of chaos, best to just knock everything out at once, right? He agreed to paint our entryway and living room and re-tile our fireplace. He quoted us a great price for the labor (we would provide the supplies), we agreed and the work was started. Sounds good, right? Nope. Turns out he was notorious for promising things at stupidly low prices and not being able to follow through. After the edging was completed on the paint jobs that were agreed to (walls were beige, they were edged grey- pretty noticeable), turns out he was fired. We got a new project manager quickly, he was nice and professional, but could not uphold the deal the other guy made. So there we were with beige walls and grey edges, a stack of tiles that we paid for to be installed around our fireplace, and the work could not be completed. It sucked, but stuff happens, we moved on..... The water damage had ruined two different types of flooring and the entire first floor needed to be replaced, so we opted to upgrade to a high quality laminate and pay the difference. It was beautiful and we were pretty pumped about this silver lining coming from a bad situation. When they completed the job (painting the hall where the damage was and installing the flooring) we came home to inspect the work. There was some dripping paint on the walls, paint dripping from nails that we were told we didn't need to worrying about removing, missing quarter nosing in our kitchen, fairly significant gaps in the flooring in multiple not-so-inconspicuous places throughout, and a mess left for me to clean up. After bringing this up with the project manager, he fixed the paint and added the quarter nosing, but nothing was done about the gaps. We were told "someone would be out to fix it" and that "someone" never came. The entire process took almost seven weeks. Seven weeks were our 8 month old was around exposed plywood floors and the occasional staple because of some confusion between APEX and USAA. Bottom line, I would not recommend this company, and if assigned them through my insurance company I would insist on someone else. The whole process was frustrating, and this company seemed to do little in the way of quality control of their subcontractors or offering a solution when the work doesn't meet standards. The subcontractors used seemed to have little concern for the quality of their work and I seriously doubt they would find the work satisfactory had it been their own home.
Dec 26, 2018 · Ashley Rodriguez
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