USA Restoration Pros: Your Local Roofing Contractor in New Braunfels, Texas

USA Restoration Pros Photos

USA Restoration Pros Introduce

When a hail storm, a high-wind event, or simply the wear and tear of time takes a toll on your roof, finding a reliable and professional roofing contractor is a top priority for any homeowner or business owner in Texas. The roof is the first line of defense for your property, and its condition is critical to the safety and integrity of the entire structure. For residents of New Braunfels and the surrounding Central Texas region, USA Restoration Pros is a local option for a wide range of roofing and exterior home repair services. They aim to address the needs of their community by providing solutions for everything from minor repairs to full-scale roof replacements.

The Texas climate is notoriously tough on roofs. Intense heat, powerful thunderstorms, and the occasional hailstorm can cause significant damage, making regular inspections and timely repairs essential. As a local business, USA Restoration Pros is familiar with these regional challenges and works to provide services that address them directly. However, as is the case with many service-based industries, customer experiences can be varied. A detailed negative review from a customer highlights some significant issues, including a lack of communication, incomplete cleanup, property damage, and a perceived lack of urgency in addressing these problems. This review serves as a reminder for potential clients to maintain clear communication and set firm expectations for project timelines and site cleanup.

Conversely, a positive review points to the exceptional work of an individual employee, Shane Baylis, who is praised for his professionalism and hard work. The customer describes him as a "true asset to this company" who worked diligently to fix another's inexperience. This suggests that while there may be inconsistencies in crew performance or project management, the company does employ dedicated professionals who strive to deliver excellent service. For locals, this mixed feedback indicates the importance of clear communication with the project manager and crew to ensure all expectations are met, especially regarding cleanup and property care.

This article aims to provide a factual and comprehensive overview of USA Restoration Pros, helping residents of New Braunfels and the surrounding areas learn more about their services and what to expect. It's important for any consumer to consider all available information, including both positive and negative feedback, to make an informed decision. By offering a detailed look into their services, location, and key features, this article will help locals determine if USA Restoration Pros is the right choice for their roofing needs. The following sections will delve into the specifics of what they offer, providing a clear picture of their business for potential clients.

The company’s name suggests a focus on restoration, which is a key service in a region prone to storm damage. Their goal is to help homeowners and businesses recover from the unexpected, and as a local contractor, they are positioned to provide a quick response. While the negative review highlights a breakdown in communication and a failure to meet basic cleanup standards, it also underscores the importance of a company's leadership and project management. The positive review, however, showcases the potential for high-quality, professional work when the right team member is on the job. This dual perspective is crucial for anyone considering hiring them.

Location and Accessibility

USA Restoration Pros is located to serve the New Braunfels community and the wider Central Texas region. Their address is 35 Nafta Cir STE 325, New Braunfels, TX 78132, USA. This location places them within a strategic position to respond to roofing and restoration needs throughout Comal and Guadalupe counties, as well as the surrounding areas. The accessibility of their office allows them to manage logistics and dispatch crews efficiently, which is a critical factor in a business that often deals with time-sensitive emergencies, such as post-storm damage.

Being a local business, they are familiar with the specific weather patterns and building codes of the area. This local knowledge is a significant advantage, as it allows them to provide services that are tailored to the regional environment. For New Braunfels residents, knowing that their roofing contractor is a local company with a physical presence in the community can offer a sense of reliability and trust.

Services Offered

USA Restoration Pros provides a wide range of services focused on the exterior of a home or business, with a particular emphasis on roofing and storm-related damage. As a general contractor, they can handle various aspects of a project. Their key services include:

Roof Repair: They offer services to fix leaks, damaged shingles, and other issues that compromise the integrity of a roof.
Roof Replacement: For roofs that are beyond repair or have reached the end of their lifespan, they provide full roof replacement services.
Storm Damage Restoration: This is a core service, which includes assessing and repairing damage caused by hail, high winds, and other severe weather events.
Exterior Home Repair: In addition to roofing, they may handle other exterior repairs, such as siding and gutters, that are often damaged during storms.
Insurance Claims Assistance: They work with homeowners and insurance companies to facilitate the claims process, helping to ensure a smooth and efficient project.
Commercial Roofing: They offer roofing services for commercial properties, addressing the specific needs of businesses in the region.

Features / Highlights

Based on customer feedback and general business practices, USA Restoration Pros is recognized for several features, though some experiences may vary:

Local Presence: Being based in New Braunfels, they are well-positioned to serve the community with a local perspective.
Insurance Claims Experience: The company works with insurance companies to assist customers with the often-complex claims process, which is a valuable service.
Dedicated Employees: The positive review for Shane Baylis highlights the potential for exceptional customer service and hard work from dedicated team members.
Wide Range of Services: Their ability to handle both roofing and other exterior repairs makes them a versatile choice for homeowners dealing with storm damage.
Focus on Restoration: The company's name itself, "USA Restoration Pros," suggests a primary focus on restoring properties to their pre-damage condition, a crucial service for Texas homeowners.

Contact Information

For roofing and exterior restoration services in the New Braunfels area, you can contact USA Restoration Pros.

Address: 35 Nafta Cir STE 325, New Braunfels, TX 78132, USA

Phone: (830) 293-5478

Mobile Phone: +1 830-293-5478

Conclusion: Why This Place is Suitable for Locals

For residents of New Braunfels and the surrounding Central Texas communities, USA Restoration Pros is a local option for roofing and exterior home repairs. The unpredictable nature of the Texas climate and the potential for severe weather require a contractor that is not only skilled but also familiar with the local environment. While customer experiences may vary, as evidenced by the mixed reviews, the company's local presence, focus on restoration, and willingness to work with insurance companies are all key benefits for the community. For anyone in the area facing roof damage, considering all aspects of a company's reputation, including both positive and negative feedback, is essential. With clear communication and a focus on project expectations, locals can potentially leverage the dedication of their team members to get their roofing and restoration projects completed professionally and effectively.

USA Restoration Pros Inside

Water Damage Restoration Service
Carpet cleaning
Elevate your space with USA Restoration Pros' premier carpet cleaning services. Serving New Braunfels, our expert team employs advanced techniques to revive and refresh your carpets. Experience thorough cleaning, enhanced longevity, and a revitalized ambiance.
Fire damage cleanup & repair
Expert fire damage cleanup and repair to restore safety, structure, and comfort to your property after a fire. We remove soot, smoke odor, and debris, then repair and rebuild affected areas, ensuring your home or business is clean, safe, and ready for use again.
Flood cleanup
Navigate flood aftermath with confidence using USA Restoration Pros in New Braunfels. Our swift and effective flood cleanup services ensure comprehensive restoration. Trust our expert team to mitigate damage, safeguard your property, and bring normalcy back to your space.
Flood restoration
Experience seamless flood restoration with USA Restoration Pros in New Braunfels. Our dedicated team swiftly and thoroughly restores your property after flooding. From water extraction to structural drying, trust us for expert solutions that bring back the comfort and safety of your space.
Flooring
Elevate your space with USA Restoration Pros' premium flooring services in New Braunfels. From installation to restoration, our expert team ensures top-notch craftsmanship. Whether you seek a stylish upgrade or repairs, trust us for impeccable flooring solutions that transform your space.
Mold inspection
Detecting and addressing mold issues effectively with USA Restoration Pro's detailed Trust our expertise in New Braunfels, TX, for accurate assessments and comprehensive solutions to keep your property safe and healthy.
Roofing
Secure your home with top-notch roofing services by USA Restoration Pro, New Braunfels. Expert repairs and replacements for a weatherproof home.
Sewage cleanup
Safeguard your health with USA Restoration Pros thorough sewage cleanup services. Immediate response to prevent contamination and damage.
Water damage-related cleanup & repair
Fast, professional water damage cleanup and repair services to restore your home or business after leaks, floods, or storms. Our team removes standing water, dries affected areas, and repairs damage to prevent mold, structural issues, and costly future problems.
Water damage-related mold removal
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Water removal
Quick water extraction services to minimize damage and kickstart restoration. Depend on USA Restoration Pro for fast water removal.
Broken Pipes
Burst Pipes
Commercial Construction
Customized Restoration Plan
At USA Restoration Pros, we tailor each restoration plan to suit your property's unique needs. Our customized approach ensures efficient and effective restoration, whether for water damage, fire damage, or mold remediation.
Damage Reconstruction
Comprehensive reconstruction services by USA Restoration Pro. Restore your property to its pre-damage state seamlessly.
Debris Removal
USA Restoration Pros ensures swift and thorough debris removal, minimizing hazards post-disaster, and preparing for restoration.
Drying And Dehumidification
Efficient moisture removal services by USA Restoration Pro. Combat dampness and prevent mold growth.
Drywall Finish
Our expert team delivers impeccable drywall finishing, restoring walls to their pre-damage condition seamlessly.
Electrical And Plumbing Repairs
Emergency Response
24/7 emergency restoration response for water, fire, or storm damage. Our trained team arrives fast, assesses the situation, and takes immediate action to minimize loss, protect your property, and start the cleanup and repair process without delay.
Emergency Response Available
Count on USA Restoration Pros for swift emergency response whenever disaster strikes. Our expert team is available 24/7 to address water damage, fire damage, mold issues, and more.
Emergency Water Damage
USA Restoration Pros offers rapid response and comprehensive solutions to mitigate water damage and restore affected areas.
Fire And Smoke Damage
Trust us to effectively address fire and smoke damage, restoring your property with precision and care.
Fire Damage Restoration Services
Flood Home Restoration
Expert flood restoration services to mitigate water damage and prevent mold. Rely on USA Restoration Pro for swift, effective action.
Foundation Repairs
Count on us for expert foundation repairs, ensuring stability and safety for your property.
Fully Restore
General Repair
Our skilled team handles all general repairs efficiently, restoring your property to its original condition.
Handle Insurance Claims
Let us navigate the insurance claims process for you, ensuring a smooth and stress-free experience.
Hours Emergency Services
Inspection And Assessment
Leaky Roofs
USA Restoration Pros offers expert solutions for leaky roofs, ensuring prompt repairs to prevent water damage and maintain the integrity of your property.
Mitigation And Restoration
Mold Removal
Safe, thorough mold removal services to protect your health and restore clean indoor air. Our specialists locate and remove mold at the source, treat affected areas, and help prevent future growth for a healthier, safer home or workplace environment.
Mold Removal And Remediation
Professional mold removal and remediation services safeguard your property and health.
Natural Disasters
New Home Construction
From planning to completion, we offer expert services for new home constructions, delivering quality craftsmanship and attention to detail.
Painting Services
Property Damage
Rebuild And Restore
Trust us to rebuild and restore your property to its former glory, ensuring durability and functionality.
Remodeling Services
Enhance your property with our remodeling services, tailored to your vision and needs.
Repair And Reconstruction
Trust our skilled team for professional repair and reconstruction services, restoring your property to its pre-damage condition with precision and care.
Repair Water Damage
Repairs And Restoration
USA Restoration Pro offers expert repairs and restoration services for properties damaged by water, fire, mold, and more. Trust our experienced team for efficient and reliable restoration to bring your property back to its pre-damage condition.
Replacement Services
From damaged materials to fixtures, we provide reliable replacement services to ensure the integrity and aesthetics of your property.
Residential And Commercial
Restoration And Reconstruction
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Restoration Project
USA Restoration Pros manages restoration projects efficiently, delivering comprehensive solutions tailored to your property's needs.
Restore Water Damage
Count on us to restore water damage effectively, utilizing advanced techniques to mitigate damage and restore your property promptly.
Roof Repair
USA Restoration Pro provides top-quality roof repair services. From leaks to storm damage, trust our skilled team to promptly and effectively restore your roof's integrity. Ensure the protection of your property with our expert roof repair solutions.
Sewage Backups
Smoke And Odor Removal
Eliminate smoke odors with USA Restoration Pro. Our advanced techniques in New Braunfels ensure a fresh, clean environment, removing all traces of smoke effectively.
Specialized Cleaning
We offer specialized cleaning services to address a variety of needs, from mold remediation to biohazard cleanup, ensuring a safe and healthy environment for your property.
Storm Damage Restoration
Storm Storm
Structural Damage
Expertise in addressing structural damage. Trust USA Restoration Pro for reliable restoration services.
Water Extraction
USA Restoration Pros specializes in professional water extraction services. Our skilled team utilizes advanced equipment to efficiently remove water from your property, preventing further damage and mold growth.
Water Mitigation
USA Restoration Pros provides expert water mitigation services to minimize damage and restore your property. Our trained technicians swiftly assess the situation, implementing advanced techniques to mitigate water damage effectively.
Water Removal
Wind And Storm Damage
Window And Door

Fire Damage Restoration Service
Contents Pack-Out and Storage
Store your valuables safely with USA Restoration Pro in New Braunfels. Our pack-out and storage solutions protect your belongings during restoration processes.
Contents cleaning and restoration
USA Restoration Pro revives personal belongings. In New Braunfels, we clean and restore items to pre-damage condition, cherishing what matters to you.
Document and Electronics Restoration
USA Restoration Pro safeguards your important documents and electronics. In New Braunfels, we restore items to pre-loss condition, protecting your irreplaceable assets.
Emergency Board-Up and Tarping
Secure your property with USA Restoration Pro in New Braunfels. Emergency board-up and tarping services offer immediate protection against further damage.
HVAC System Cleaning
Ensure clean air with USA Restoration Pro’s HVAC cleaning in New Braunfels, TX. We remove debris and contaminants, promoting healthier, breathable air indoors.

Building Restoration Service
Crawl Space Encapsulation
Elevate your home’s health with USA Restoration Pro's crawl space encapsulation in New Braunfels. Fight moisture and improve air quality.
Disaster Recovery Services
In the face of disaster, turn to USA Restoration Pro, New Braunfels, for immediate, expert recovery services. Your resilience is our priority.
Roofing Repairs and Replacement
Secure your home with top-notch roofing services by USA Restoration Pro, New Braunfels. Expert repairs and replacements for a weatherproof home.
Structural Repairs
USA Restoration Pro in New Braunfels, TX, excels in strengthening homes. From foundation fixes to comprehensive structural repairs, trust us for durability.
Waterproofing
Protect your property from water damage with USA Restoration Pro, New Braunfels. Innovative waterproofing solutions for lasting safety and comfort.
Window and Door Replacement
Enhance your New Braunfels home's aesthetics and security with USA Restoration Pro's premier window and door replacement services.

General Contractor
Water Damage Remediation Service
Complete water damage remediation to address flooding, leaks, or burst pipes. We extract water, dry affected spaces, repair damage, and implement safeguards to prevent future issues, helping you return your home or business to a safe, restored condition.

USA Restoration Pros Details

Service options
Online estimates
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

USA Restoration Pros Location

USA Restoration Pros

Texas Comal County New Braunfels Nafta Circle

35 Nafta Cir STE 325, New Braunfels, TX 78132, USA

USA Restoration Pros Reviews

An average rating of ★4.9 from 201 user reviews.

companycommunicationquestionspropertyinsurancebathroomexpertiseefficientthe futuredrying

★ 5★ 4★ 3★ 2★ 1

Since USA Restoration Pros has refused to clean up the trash after a roof replacement and have ignored my attempts to contact them I will have to try to do so here.To who it concerns at USA Restoration Pros:Please send out a crew to finish the clean up from the roof replacement that was finished on 5/28/25. I have received complaints from neighbors about the debris and I had to purchase a magnet broom to clean up the nails to be able to use my yard or driveway. Since the tarp with the tiles and debris remained on my lawn for nearly a week during a heat wave, large parts of my lawn have died. During the repairs, one of my string LED lights was destroyed, plants were damaged and the outdoor weather electrical outlets were left open which tripped the GFCI. After I filled a garbage can with roofing tiles following neighbor complaints on June 1st, your crew did pick up the tarps and the remaining tiles however a significant amount of trash and equipment, including nails,drip edge, ladders, gloves, coffee cups, etc., still remain. Further, I had to repair my fence panels and gate that were dismantled by your crew. The gate was dismantled because I was not informed of the start date of the repair or asked to unlock the gates until after repairs began. All gates were left open by your crew following the repairs. Richard has stated that the window screens for the final repairs will take 2 to 3 weeks to fabricate however this is an unacceptable amount of time to wait for the clean up. Please inform me when a clean up crew will be able to stop by and I will unlock the gate.
Jun 10, 2025 · Pj T
Shane Baylis is a true asset to this company. His professional manner in which he handeled our property was amazing. If this man had a team that he could rely on, and work as hard as he does, the company will flourish. It's a shame there isn't another like him I got to meet. He did this by himself while fixing another's inexperience. Thank you Shane!! We hope you go far!!
Jun 10, 2025 · Sara Keysaw Petroni
EJ and Noah did a great job responding quickly to our water leak. They were able to address all the questions we had and resolved the issue quickly. Very helpful to have them working with our insurance adjuster to make sure the claim is documented correctly.
Jul 17, 2025 · Ryan Kemp
I called USA Restoration Pros for a second opinion and to make sure our water damage was dry. Shane was so helpful and thorough — he was even kind enough to come on his day off. He confirmed and answered every question I had. I would highly recommend them to anyone if they have any water issues.
Jul 19, 2025 · Angie Hejl
Brent and the team at USA Restoration were an absolute godsend.After a catastrophic water leak from a broken toilet left my flooring and walls severely damaged, I was overwhelmed and anxious about how to move forward. From day one, Brent brought calm to the chaos. His communication was clear, consistent, and incredibly reassuring. He explained every step of the process in a way that made me feel informed and confident, never leaving me in the dark or guessing what would happen next.The work itself was outstanding—quick, efficient, and beautifully done. My flooring looks brand new, and the wall repairs are seamless. It’s rare to find a team that works this fast without sacrificing quality, but USA Restoration pulled it off with professionalism and care.I’m beyond grateful for their work and highly recommend Brent and his crew to anyone dealing with home damage. They turned a stressful situation into a smooth and successful restoration.
Jun 06, 2025 · Kristopher Brown (TheKodalyViking)