Turning Point Photos

Turning Point Introduce
Introduction / Overview
For homeowners and commercial property managers across Central Pennsylvania, navigating the aftermath of unexpected property damage—be it a massive flood, a devastating fire, or a hidden pipe burst—is one of the most stressful events they will ever face. When chaos hits, the need for immediate, professional assistance is paramount, and this is where an expert Building Consultant and restoration specialist like Turning Point comes in. Located in Harrisburg, PA, Turning Point is a Veteran-owned, full-service contractor that steps into these critical situations to provide an essential "Turning Point" from disaster to recovery.
Turning Point operates primarily as an emergency mitigation and General Contractor specializing in Water Damage Restoration Service, Fire Damage Restoration Service, and Mold Remediation. They are recognized not just for their hands-on cleanup and repair work, but also for their high level of customer service and calm, rapid response. They combine the immediate crisis management skills required for quick water extraction and structural drying with the long-term planning and expertise of a Building Consultant, guiding clients through the entire process from initial damage assessment all the way through to Complete Reconstruction.
The highly specialized nature of their work means their team is well-versed in handling all types of property disasters, making them a single, reliable point of contact for what is typically a multi-stage, multi-contractor headache. In the Central Pennsylvania region, where sudden storms, frozen pipes, and basement flooding are common threats, having a local and dependable 24 Hour Emergency Response team is priceless. Customer reviews frequently highlight the speed, professionalism, and calming influence of their staff, such as one client's testimony about a major home flood where the main point of contact, Mark, showed up in "less than 30 minutes" and was "super calm in my heightened sense of chaos." This dedication to rapid response and clear communication is the core promise Turning Point delivers to the local community when they are most vulnerable.
Location and Accessibility
Turning Point is centrally located in Harrisburg, allowing for effective mobilization and rapid response throughout the Central Pennsylvania service area, which includes communities like Hummelstown, Camp Hill, Mechanicsburg, and surrounding counties. This strategic location ensures that when disaster strikes, a team can be dispatched quickly to minimize secondary damage.
Address: 7921 Grayson Rd suite d, Harrisburg, PA 17111, USA
The business is fully set up to receive clients, vendors, and partners for on-site services, consultations, and meetings, with attention paid to convenience and accessibility.
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Onsite services are provided from this location to the surrounding region.
Services Offered
Turning Point offers a comprehensive suite of services that cover every phase of property damage restoration and construction. Their expertise spans emergency mitigation, advanced structural drying, and final reconstruction, serving both Residential And Commercial clients.
- 24 Hour Emergency Response: Immediate dispatch for critical situations like Pipe Burst, Sump Pump Failure, Basement Flooding, and Flood Damage.
- Water Damage Restoration Service: Water damage-related cleanup & repair, Structural Drying, Water Extraction, and managing incidents from Frozen Pipe and Roof Leaks, including Bathtub Overflow.
- Fire Damage Restoration Service: Complete Fire damage cleanup & repair and smoke damage remediation.
- Building Consultant and General Contracting: Serving as a General Contractor for all repairs and rebuilds, including Complete Reconstruction and coordinating all specialized trades.
- Mold and Biohazard Services: Comprehensive Mold inspection and Mold Remediation Services to address Mold Damage, along with Sewage cleanup and Sewer Backup response.
- Emergency Mitigation Services: Immediate actions such as Roof Tarping, boarding up Window And Door openings, and installing Temporary Walls to secure the property and prevent further damage.
- Contents Management: Handling Contents Cleaning and Contents Storage for personal belongings salvaged from the damaged property.
- Construction and Repair Services: Providing Water Damage Repair, Storm Damage Repairs, and installation of new Flooring as part of the restoration process, often including necessary Plumbing work.
Features / Highlights
Turning Point distinguishes itself in the Central Pennsylvania market through a combination of expert knowledge, specialized equipment, and a commitment to customer support during critical times.
- Veteran-Owned Operation: As a Veteran-owned business, the company instills a culture of military precision, efficiency, and professionalism in its response and execution of restoration projects.
- Rapid Emergency Response Time: Customers consistently report extremely fast arrival times—in some cases under 30 minutes—for emergency calls, which is crucial for minimizing the extent of Home Water Damage and structural decay.
- Full-Service Restoration to Reconstruction: They eliminate the need for clients to hire multiple companies by handling everything from initial Emergency Mitigation Services and cleanup to Mold Remediation Services and final General Contracting/Complete Reconstruction.
- Insurance Claims Expertise: The team is skilled in providing the detailed documentation, humidity readings, and professional estimates (often using industry-standard software like Xactimate) required by insurance companies, simplifying the claims process for the client.
- IICRC Certified Technicians: Their technicians hold certifications from the Institute of Inspection, Cleaning, and Restoration Certification, ensuring all cleanup and drying procedures meet the highest industry standards for safety and effectiveness.
- Content and Belongings Care: They provide meticulous Contents Cleaning and Contents Storage services, treating personal items with the care required during a traumatic event.
Contact Information
For emergency restoration services or to discuss a construction or consulting need in the Harrisburg area, Turning Point can be reached 24/7.
Address: 7921 Grayson Rd suite d, Harrisburg, PA 17111, USA
Phone: (717) 566-4911
Mobile Phone: +1 717-566-4911 (Available for immediate, 24-hour dispatch)
What is Worth Choosing
For residents and business owners in Pennsylvania, choosing Turning Point is choosing a partner whose proven strength lies in turning disaster into a manageable, structured rebuilding process. The primary value proposition of this Harrisburg-based consultant and contractor is the critical combination of speed, technical proficiency, and emotional support—a trio that is invaluable when dealing with Flood Damage or Fire damage cleanup & repair.
The highly praised 24 Hour Emergency Response service is perhaps the single most compelling reason to select Turning Point. In water damage scenarios, the difference between a minor repair and a total structural loss often hinges on how quickly water is extracted and Structural Drying begins. The customer review detailing an arrival in under 30 minutes showcases an exceptional level of dedication that is a hallmark of truly reliable emergency contractors. Furthermore, the commitment of their team, led by individuals like Mark, to remain "super communicative every day" and "super calm" injects confidence and reduces the overwhelming sense of chaos that accompanies severe property damage.
Beyond the emergency phase, their comprehensive capabilities as a General Contractor and Building Consultant mean the client is not left scrambling to find a separate remodeling company after the cleanup is done. Turning Point handles the entire project—from the initial mold inspection and water damage cleanup to the final touches of Complete Reconstruction. This streamlined approach, combined with their expertise in documenting and managing complex claims with the insurance company, provides Central Pennsylvania property owners with a powerful, stress-reducing solution during their greatest time of need. Choosing Turning Point means investing in a service that is both technically superior and deeply committed to the well-being of the client.
Turning Point Services
Water Damage Restoration Service
- Fire damage cleanup & repair
- Flooring
- Mold inspection
- Plumbing
- Sewage cleanup
- Water damage-related cleanup & repair
- 24 Hour Emergency Response
- Basement Flooding
- Bathtub Overflow
- Cleaning And Restoration
- Commercial Property Restoration
- Complete Reconstruction
- Contents Cleaning
- Contents Storage
- Emergency Mitigation Services
- Flood Damage
- Frozen Pipe
- General Contracting
- Home Water Damage
- Mold Damage
- Mold Remediation Services
- Pipe Burst
- Property Damage Restoration
- Residential And Commercial
- Roof Leaks
- Roof Tarping
- Sewer Backup
- Storm Damage Repairs
- Structural Drying
- Sump Pump Failure
- Temporary Walls
- Water Damage Repair
- Water Damage Restoration Specialists
- Water Leak
- Window And Door
Turning Point Details
Service options
- Onsite services
- Online estimates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Turning Point Location
Turning Point
7921 Grayson Rd suite d, Harrisburg, PA 17111, USA
Turning Point Reviews
basementhomejobinsurancecleancommunicationwellskillsrenovatedproperty
★ 5★ 4★ 3★ 2★ 1Mark did an awesome job repairing water damage in my basement. He was punctual and professional, and the quality of his work was excellent. I highly recommend Turning Point!!
May 17, 2025 · D. TollettMark and his team literally made the difference of total destruction and simple repair when I accidentally flooded my house from an upper level sink alllll the way down to the basement.They were the FIRST and ONLY company I needed to call. I was still chatting with the on-call dispatcher her when Mark called me directly to discuss the plan.He showed up in less than 30 minutes(less time than I accidentally overran the sink water), and immediately helped me mitigate and control the damage.Turning point were not just there…they explained everything and were super calm in my heightened sense of chaos.They brought all of their skills and fans and dehumidifiers in record time, and were super communicative every day about when they’d show up to do the humidity readings. Everything my insurance company needed was readily and professionally available.They were literally a home-saver and I’ve bragged about them ever since they saved my butt!It’s a shame they don’t do more services, because I’d hire and recommend this team for ANYTHING!Water damage is chaotic and super stressful, but as soon as Mark and his team were here, I was confident and calmed down.I would 1000% recommend Turning Point to anyone who has water remediation needs!!!20/10 would recommend!
Feb 25, 2025 · Autumn DetarI had water in my basement and searched online for a company. From the reviews I contacted Turning Point Restoration. I was not disappointed. Mark came to my home first thing in the morning, since I live a distance from their office. He was very professional. He looked everything over and gave me an estimate and explained the process. The two gentlemen, Gage and Joe, that came to my home to work on my basement were courteous, respectful and informative. Not only did they explain exactly what they were going to do, they answered every question that I had and there were lots of them. They did a fantastic job even with having to drive to my home, which is out of their local area, for multiple days, until the basement was dry. They kept me up to date on what was happening for every step of the process. I would highly recommend this company and will call them again should I need mitigation services in the future.
Mar 04, 2024 · Leslie HayYoMark came to my home to investigate the water damage/mold issue, twice. On the second visit, Mark told me that he would be in contact with an estimate. After not hearing back from him for about 2 weeks, I followed up. He again promised that he would provide an estimate soon. I never heard anything else from him. Mark didn't even bother to let me know that he couldn't or wouldn't be able to take the job. If you want a company to come and take a look at your project and then leave you hanging in the wind, Turning Point is the company to pick! Thanks Mark!
Dec 30, 2024 · DeidreaThe Turning Point Restoration mitigation team was fantastic!They were a personable, pleasant, and professional crew. We knew that our home would be in good hands from the moment Mark met with us to assess the damage preliminarily. He was available at the house when we met with the insurance adjuster to help make that process go as smoothly as possible. Everyone on the mitigation team was respectful of the house, gave us a heads-up before they arrived with an expected arrival time, and gave us detailed explanations of what they were doing, why they were doing it, and what we could expect for next steps. Although we hope we won't need mitigation services in the future, Turning Point Restoration will be our first call if we do.
Aug 10, 2022 · Casey Fenstermaker
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