Total Restoration Services Photos










Total Restoration Services Introduce
For Wisconsin homeowners and commercial property managers, a dependable roof is essential, especially given our state's unpredictable and often harsh weather—from heavy snow and ice dams in winter to severe thunderstorms and hail in the warmer months. When looking for a local roofing contractor, you need more than just someone who can hammer shingles; you need a partner who offers comprehensive exterior solutions, understands the insurance process, and is deeply committed to the local community.
Total Restoration Services (TRS), located right in West Bend, Wisconsin, aims to be that comprehensive partner. Operating as a full-service roofing contractor, they specialize in restoring, installing, and maintaining the entire building envelope, from the top of your roof down to your gutters and siding. Their local presence in Washington County and their wide array of exterior services mean they are positioned to handle everything a Wisconsin property might require, from new construction to emergency storm and wind damage repair.
TRS emphasizes total exterior care, recognizing that a roof is only as good as the systems around it, including proper venting, strong gutters, and secure siding. While the local community highly values their assistance with complex insurance claims, customers are encouraged to verify warranty terms and clear communication plans upfront, ensuring a smooth service experience from start to finish.
Introduction / Overview
Total Restoration Services is a well-established exterior contracting firm rooted in West Bend, WI, serving the greater Wisconsin region with professional roofing, siding, and gutter solutions. As a specialty roofing contractor, their expertise covers both residential and commercial projects, from routine maintenance and inspection to complete, complex roof replacements and storm damage recovery. They position themselves as more than just a repair service; they offer 'Total Restoration' for a property's exterior. A key point of distinction for TRS is their identity as a women-owned business, bringing a commitment to professionalism and quality service to the competitive Wisconsin contracting landscape. They are a one-stop shop for exterior renovations, helping customers manage everything from hail damage and ice dam removal to full siding and gutter installations. Their local presence in West Bend, WI, makes them a convenient and responsive choice for residents throughout Washington County and surrounding areas.
Location and Accessibility
Total Restoration Services is strategically located in the heart of Washington County, making it a central and easily accessible hub for residents and businesses across southeastern Wisconsin. This location is ideal for quickly dispatching teams to serve the needs of the West Bend community and the broader region.
The physical address is:
253 Stockhausen Ln, West Bend, WI 53095, USA
In line with providing professional and accommodating service to the community, the business facility is designed for high accessibility. They provide a Wheelchair accessible entrance, a Wheelchair accessible parking lot, a Wheelchair accessible restroom, and Wheelchair accessible seating. Furthermore, reflecting their commitment to inclusivity, they feature a Gender-neutral restroom and promote an LGBTQ+ friendly environment, ensuring all Wisconsin customers feel welcomed and respected when visiting their offices or utilizing their onsite services. They also offer flexible Service options, including Online estimates and Onsite services for maximum customer convenience.
Services Offered
Total Restoration Services offers a broad, comprehensive suite of exterior repair and installation services for both residential and commercial properties in Wisconsin.
- Roof Installation & Replacement: Offering New Construction roofing, Complete Roof Replacement (Tear-Offs), Residential Roofing Project services, and Commercial Buildings solutions, including TPO Commercial roofing and Standing Seam Metal roofing.
- Specialty Roofing Options: Installation of All Types Of Roofing, Synthetic Brava Roofs, Architectural Shingles, and Lifetime Architectural Shingles.
- Roof Repair & Restoration: Expert Roof repair, Roof repair for storm & wind damage (including hail), Ice Dam Removal, and Chimney Caps installation.
- Roof Maintenance & Inspection: Professional Roof inspection, Repair Estimate services, and proper Attic venting solutions.
- Gutter Services: Comprehensive Gutter installation, Gutter repairs, and Gutter cleaning service.
- Siding Services: New Siding Installed, Repaired Siding, Vinyl Siding Project work, and all-in-one Roofing & Siding packages.
- Specialty Exterior Cleaning: Power/pressure washing and house washing to clean and maintain the exterior.
- Skylight Services: Professional Skylight installation, Skylight repair, and services to Replace Skylights.
Features / Highlights
Total Restoration Services provides several key benefits that make them a standout option for roofing and exterior work in the Wisconsin market, focusing on comprehensive solutions and customer support.
- Women-Owned Business: The company identifies as women-owned, contributing to a diverse and professional service community in West Bend and across Wisconsin.
- Full-Service Exterior Contractor: They offer a complete spectrum of services, including Roofing, Siding And Gutters, eliminating the need to hire multiple contractors for a single exterior renovation or restoration project.
- Storm Damage Focus: Specialization in storm and wind damage allows them to expertly handle insurance claim assistance, a frequently mentioned positive aspect of their service, especially crucial after common Wisconsin storms.
- Wide Material Range: They provide a variety of high-quality materials, from Premier Roofing and Copper Roofing to Architectural Shingles and Synthetic Brava Roofs, giving homeowners custom options.
- Commitment to Accessibility: The business promotes an inclusive and accessible environment with physical accommodations (wheelchair access) and social amenities (LGBTQ+ friendly, gender-neutral restrooms).
- Free Estimates: Offering a Free Estimate for potential projects provides financial transparency and allows Wisconsin homeowners to plan for their necessary repairs or replacements.
Contact Information
For homeowners and commercial clients in West Bend, WI, and the surrounding Wisconsin areas seeking roofing and exterior restoration services, Total Restoration Services can be reached using the following details:
Address: 253 Stockhausen Ln, West Bend, WI 53095, USA
Phone: (262) 334-9110
Mobile Phone: +1 262-334-9110
What is Worth Choosing
For Wisconsin residents, choosing a contractor like Total Restoration Services for your roofing and exterior needs is a decision to prioritize a full-service approach. In the often complex world of home restoration following storms, their capacity for handling All Types Of Roofing, New Siding Installed, and Gutter installation under one roof is a significant convenience. Furthermore, their strong track record in assisting with insurance claims is a critical value proposition, especially when dealing with the financial stress of storm damage. They can help navigate the process to ensure your Residential Roofing Project or Commercial Buildings service is properly covered.
However, as with any major construction project, the key to success is clear, persistent communication. While customers praise their ability to escalate complex claims to the owner, Erika, and their initial work quality, some feedback indicates that follow-up for installation issues or minor damage repair can require multiple contacts. Therefore, prospective clients should establish clear expectations for project timelines, warranty terms (which are reportedly 1 year), and a dedicated point of contact for any post-installation concerns. By prioritizing a contractor who offers such a wide array of exterior services and maintaining proactive communication, Wisconsin property owners can leverage TRS's expertise for long-lasting Roofing Solutions that protect their investment against the state's demanding climate.
Total Restoration Services Exterior
Roofing Contractor
- Attic venting
- Gutter installation
- Gutter repairs
- Roof inspection
- Roof installation
- Roof repair
- Roof repair for storm & wind damage
- Skylight installation
- Skylight repair
- All Types Of Roofing
- Any Type Of Roofing
- Architectural Shingles
- Chimney Caps
- Commercial Buildings
- Complete Roof Replacement
- Copper Roofing
- Custom Work
- Entire Roof
- Fascia And Soffits
- Free Estimate
- Ice Dam Removal
- Lifetime Architectural Shingles
- Metal Vents
- New Construction
- New Siding Installed
- Premier Roofing
- Repair Estimate
- Repaired Siding
- Replace Skylights
- Replace Your Roof
- Residential Roofing Project
- Residential Roofing Services
- Roofing & Siding
- Roofing Services Full
- Roofing Siding Gutters
- Roofing Solutions
- Siding And Gutters
- Standing Seam Metal roofing
- Synthetic Brava Roofs
- TPO Commercial roofing
- Tear-Offs
- Total Restoration
- Total Restorations
- Vinyl Siding Project
- house washing
Complete house washing with state of the art equipment We use a professional pressure washer to ensure the cleanliness of your property. This, along with our skill and dedication, helps us deliver great results and complete customer satisfaction.
Gutter Cleaning Service
- Gutter cleaning
- Power/pressure washing
- Rooftop/skylight cleaning
Total Restoration Services Details
From the business
- Identifies as women-owned
Service options
- Online estimates
- Onsite services
- Language assistance
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
Crowd
- LGBTQ+ friendly
Total Restoration Services Location
Total Restoration Services
253 Stockhausen Ln, West Bend, WI 53095, USA
Total Restoration Services Reviews
insurancehailprojectinspectionqualitysidingcallresultstechdue diligence
★ 5★ 4★ 3★ 2★ 1TRS repaired our roof in 2022 after a hail storm and at the time, we were satisfied with the repairs. This summer, we noticed a sagging on our roof and initially contacted TRS to ask about the warranty. They told us 1 year so I got some independent estimates.Imagine my surprise when both companies took one look and said this was damage from throwing bundles during the repair. Time made the cracks give way and now we have a sagging, broken roof.We have reached out via phone 3 times, emailed about the damage on 6/4, 7/29, and 8/7 with absolutely no follow up or response. I am incredibly disappointed in the professionalism and accountability of TRS.If you choose to use them in the future, be aware of their poor response to serious customer issues.
Aug 11, 2025 · Kristina FowleThe main positive experience with this company was their assistance with our insurance claim. There were some delays initially, but once it was elevated to the owner, the communication was prompt. Just over a year after the install we discovered two leaks, that had clearly been happening for quite a while. We called the company many times over the course of a few weeks. We received only one call back, from a scheduler, who said he would 'have to check schedulers to see if he could get someone to come take a look'. We waited two weeks and called several times, but did not get a response. We posted a Google review detailing our concerns, and they responded to the Google Review, but still did not call. However, two days later a crew came out and confirmed that we had two leaks, due to the lack of an installation of a flashing. We asked why this was not installed, and they said "because it was not on the work order". This crew is a third-party contracted crew, and the crew that installed the roof in the first place. They repaired the leaks that day. We asked them about replacing the drywall in our garage, that was damaged in the leaks. They said we have to call TRS for that. We called that day and we were told the owner would need to call us for that and the owner would be asked to call us. This was 8 business days ago (12 total days). We called again and were told the owner is out of town and they did not know when they would return, but they would let them know. We asked if we could speak to someone else to make a plan and discuss the issue. The person said no, we need to talk to the owner, Erika, who we cannot have their direct number. At this time, I would not recommend this company. I recommend working with a company who prioritizes communication. We were not expecting immediate service, but if there was an issue with installation that caused damage, minimally calling and talking to the customer and generating a plan would be good business practice.
Jul 28, 2025 · Kristi RothI where is he even begin? Total restoration first came to my house about 3 years ago. In 2021. We had a leak in the ceiling and called around to figure out what to do because we were nervous. Angie and Jason the owner swooped in like they were superheroes and said they're a local family business and are just want to make sure we're well taken care of.A year of headache and dealing with my insurance agency, plus about $8,000 Later we were said and done.3 years later due to family issues. I was forced to sell my home in the inspection. We found out that there were several inches of insulation missing and the job was not done up to code.So I reached out to the family friendly business at Total Restoration. However, they were anything but friendly.Jason and Angie were on vacation and the manager Joe was replying.Our first phone call he threatened to hang up on me several times.Each email, wherein I was just trying to understand what was covered/what was in our previous contact, Joe was incredibly rude and dismissiveI reached out to Angie and Jason directly, but it appears unless money is involved they won't reply. It has been several months now and I not so much as for a follow up emailThankfully I worked the issue out myself.Work aside, I advise against Total Restoration purely based on their attitude.Don't fall for the family atmosphere and "friendly" attitude; At the end of the day they are contractors that only care about making a buck.Attached are photos about how I was treated for asking questions about my contract.I was harshly spoken to and told to review a contact that I was not understanding.My questions were pertaining if my work was up to code (which it wasn't) and why it was not brought up to code.If you want to be treated this way, I cannot recommend TRS enough!
Jun 04, 2025 · SN3K OfficialJason is very knowledgeable from his work to knowing about insurance claims! TRS was prompt, on time, reliable and the work was done the right way! If you’re looking for a great company to trust TRS is the place to go for all your home needs!
Aug 19, 2025 · Alexis StrobelFrom the beginning John Newkirk and TRS Roofing were amazing. I compared 7 different roofing companies. There were several that would have been acceptable. John and TRS were the best combination of competence and value. They worked with me to insure I received exactly what I was expecting. I gave them 1/2 of the cost at signing. TRS later told me when their crew would be at my home. Materials and a dumpster were delivered prior to the start date. The crew arrived at 7:30am and did not leave until the job was completed 12 hours later. John Newkirk personally inspected the finished project. Final payment was made the day after the crew left and I was extremely pleased with the result. I would highly recommend TRS Roofing for your roofing project.R. B. Armson
Aug 14, 2025 · Ronald Armson
More Water Damage Restoration Near Me
Property Loss Management, LLC3.0 (14 reviews)2040 N Main St, West Bend, WI 53090, USA
SERVPRO of West Bend4.0 (10 reviews)2395 W Washington St suite 204, West Bend, WI 53095, USA
Harrison's Cleanup5.0 (17 reviews)3475 County Rd I, Saukville, WI 53080, USA
Magic Touch Carpet Cleaning & Water Damage Restoration5.0 (36 reviews)902 S Main St, Saukville, WI 53080, USA
GSI Foundations5.0 (81 reviews)N112W14145 Mequon Rd Unit B, Germantown, WI 53022, USA
SERVPRO of Southern Washington County4.0 (28 reviews)1025 Jamesway Pass, Hubertus, WI 53033, USA
SERVPRO of Milwaukee North4.0 (272 reviews)N92 W15600, Megal Dr, Menomonee Falls, WI 53051, USA
SERVPRO of Ozaukee County5.0 (118 reviews)N92 W15600, Megal Dr, Menomonee Falls, WI 53051, USA
Platinum Restoration Services,LLC5.0 (4 reviews)n68 w24877, Stonegate Ct #227, Sussex, WI 53089, USA
Allrite Total Basement Finishing4.0 (111 reviews)6580 N 40th St, Milwaukee, WI 53209, USA
MIRACO CONTRACTING INC.4.0 (4 reviews)5101 N 124th St, Butler, WI 53007, USA
BMS CAT & Accent Property Restoration4.0 (106 reviews)5515 W Florist Ave, Milwaukee, WI 53218, USA
Categories
Top Visited Sites
A1 Quality Restoration4.0 (12 reviews)
Maillarde Water Damage5.0 (1 reviews)
Always Dry5.0 (35 reviews)
BluCAL - Water/Fire Damage Restoration Company4.0 (17 reviews)
FJC & Company5.0 (19 reviews)
Dry Kings Restoration of San Francisco4.0 (76 reviews)Top Searches
Trending Damage Repair Guides Posts
Water Damage Repair for Subflooring Under Carpets
How to Handle Water Damage After a Storm: A Step-by-Step Guide
Water Damage Restoration for Restaurants and Food Service Areas – A Complete Guide
How to Deal With Water Damage From Roof Ice Dams: Prevention and Repair Tips
What to Do if Your Roof Is Leaking and Causing Water Damage Inside
How to Restore Water-Damaged Rugs and Carpets 
