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Thrasher Foundation Repair ico

Thrasher Foundation Repair
- 1619 N Packer Rd Suite 104, Springfield, MO 65803

1619 N Packer Rd Suite 104, Springfield, MO 65803, USA

4.0
(UPDATE…as of 9-22 I have been contacted by upper management and I’m being advised this will be resolved. I do feel like a good outcome is coming. I will update after)…..I can’t say a lot of good things about this company. I had a few issues with my support beams being installed in my basement. Some of them were not installed in the proper place and one of the beams was actually installed on the wrong wall. Supposedly a miss communication between estimator and installer was the excuse. Even though there was a work order that stated what went where. After the installers left I noticed that I wouldn’t be able to adjust these beams every 6 months as directed by them. After bringing this to the attention of the installer, corporate and being told they’d fix it they sent one guy out to install the beam the forgot to put in the right place. At that time I showed the installer the other 2 that were not adjustable because they were installed wrong and he said he’d let his manager know. Well after that I probably heard from 4 different people assuring me they would take care of it. But they couldn’t get back out till September 3rd and the original install was August 18th. So between August 18th and sept 3rd numerous people contacted me to assure me they’d be out to get it right. I’m not sure why so many people had to get involved. So it was one story after another, each person trying to cover the other ones butt. Everyone blamed the other guy. Ridiculous behavior.September 3rd came and a new lead technician showed up and agreed that was job was done poorly. And the technicians should have never left it like that. At this time they were able to fix the issue I complained about but also found one problem that they were not able to fix due to the first crew made it impossible to fix it. They were not able to move the beam closer to the wall because the first crew installed a board I had screwed to the bottom of my rafters to install foundation jacks to hold the house level. They took that board down but when they reinstalled it they stripped the heads of the screws and they were not able to get them out. So I told them to just leave it. I didn’t want to have to deal with anymore incompetence.. although the things they did fix were done to my satisfaction. Just this one beam was not able to be fixed due to the stripped screws holding the board up. This job was over $6000 and I received a USDA grant to have it fixed. Very disappointed but glad I don’t have to deal with 6 or more personalities pointing fingers at the last guy. So unprofessional.My experience with this company was terrible. But they came highly recommended. 2 pictures show no adjustment.1 shows how it should be - Mark Davis
Thrasher Foundation Repair Overview Photos IntroLocation Reviews

Thrasher Foundation Repair Photos

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Thrasher Foundation Repair Introduce

Missouri homeowners understand that our unique combination of wet, humid seasons and fluctuating temperatures can be tough on a home's foundation, basement, and concrete structures. When you notice a cracked wall, a musty smell in the basement, or uneven sidewalks, you need a contractor with the experience and local expertise to provide a lasting solution. While often categorized as a general contractor, Thrasher Foundation Repair specializes in the vital structural and water management services that protect your home from the ground up, making them a dedicated specialist in this critical field.

Since 1975, this family-owned and operated company has built a reputation across the Midwest, including in Missouri, for delivering permanent repair solutions with a commitment to customer care. Their focus is not just on fixing the visible problem but on identifying and resolving the root cause, ensuring the stability and security of your property for years to come. For residents in the Western Missouri region, Thrasher Foundation Repair is a name synonymous with expertise and ethical service, a significant distinction in the home improvement industry.

Understanding the stress that often accompanies major home repairs, Thrasher is dedicated to a transparent and informative process, ensuring you, the homeowner, are educated on the necessary work. Their presence in the state helps ensure that Missouri families have local access to high-quality, long-term foundation and water control solutions, from the major metropolitan areas like Kansas City to local communities like Springfield, Branson, and Joplin.

Throughout this article, we'll explore what makes Thrasher Foundation Repair a premier choice for Missouri residents needing specialized foundation, basement, crawl space, and concrete repair. We will look at their core services, their commitment to ethical business practices, and how they operate within the state to serve local homeowners effectively.

Location and Accessibility

Thrasher Foundation Repair is an established contractor serving a wide service area that includes Western Missouri, among other Midwestern states. For Missouri customers, a key local presence is maintained in Springfield, a central hub for their operations in the region.

The Springfield location provides a physical base for their local teams, enabling them to efficiently serve communities across the western side of the state, including but not limited to Springfield, Branson, and Joplin. The company also services other significant Missouri markets, such as Kansas City, underscoring their commitment to accessibility for a large number of homeowners facing foundation and water-related challenges.

Contact Information

For Missouri residents interested in an inspection or learning more about the services offered, you can reach the Springfield office directly:

Address: 1619 N Packer Rd Suite 104, Springfield, MO 65803, USA

Local Phone: (417) 465-3555

Another phone number associated with the company’s services is +1 417-465-3555. Additionally, the company maintains a toll-free number (800-827-0702) for centralized communication, making it easy for customers throughout their service area to get in touch with the customer care team and schedule an appointment.

Services Offered

Thrasher Foundation Repair focuses on a specific and essential suite of services designed to protect the integrity and health of your home's below-grade structures and surrounding concrete. Their work is geared towards permanent solutions that address the common geological and weather-related issues faced by Missouri properties. Their primary services include:

  • Foundation Repair: This is the core of their business, focused on ensuring the structural stability of your home. Services address foundation settlement, wall stabilization (including bowing walls), and foundation piering using state-of-the-art products like the Smart Jack system for crawl space support.
  • Basement Waterproofing: Essential for Missouri homes susceptible to heavy rainfall and high water tables. Their expert teams identify water sources and implement professional drainage and waterproofing systems, such as sump pumps and interior drainage, to keep basements dry, prevent leaks, and control humidity.
  • Crawl Space Repair: They offer comprehensive solutions to prevent structural damage, wood rot, mold, and humidity issues that start in a dirt or damp crawl space. This includes crawl space encapsulation, vapor barriers, and structural support installation for sagging floors above the crawl space.
  • Concrete Repair: Focused on restoring cracked or uneven concrete slabs around your property, such as sidewalks, driveways, and patios. Services include poly leveling (using professional polyurethane foam to lift and level concrete), caulking, and sealing to protect the concrete surface and prevent water from getting underneath.
  • Gutter Installation: Offering all-in-one seamless gutter systems and professional gutter guard installation to ensure proper water management and direct rainwater away from your foundation, which is a key preventative measure against foundation damage and basement leaks.
  • Dehumidification and Air Quality Solutions: Providing solutions like air purifiers, dehumidification systems, and odor and mold control to maintain a healthy environment in basements and crawl spaces after water and moisture problems have been resolved.
  • Foundation Stabilization: This involves specialized techniques and products to address severe issues like leaning chimneys and walls pulling away from the house, which are often caused by unstable soil conditions.

Features and Highlights

Thrasher Foundation Repair has cultivated a business model around several key principles designed to instill confidence and provide a better customer experience in the repair industry. These features are often what sets them apart in the competitive Missouri market:

  • Extensive Experience: The company boasts nearly 50 years of experience in the foundation and basement repair industry, having started in 1975, a history that speaks to their longevity and expertise in the Midwest.
  • BBB Accreditation and Rating: Thrasher is a BBB Accredited Business with an A+ rating, reflecting their commitment to ethical business practices and resolving customer issues. They have also been recognized as a BBB Torch Award Winner for ethics multiple times.
  • Warranty Offerings: They provide warranties on their repair work, ensuring long-term peace of mind for the customer regarding the durability and effectiveness of the solutions provided.
  • Commitment to Transparency: The company's philosophy, often referred to as "The Thrasher Difference," emphasizes educating the homeowner. Design Specialists provide a thorough inspection, explain the root cause of the problem, and present a clear repair plan with transparent pricing.
  • Same-Day, No-Obligation Estimates: For convenience, they offer same-day, no-obligation estimates for repair, using custom software to ensure accurate and fair pricing.
  • Efficient and Clean Work: Thrasher crews are trained to prioritize minimal disruption to the home and property, using protective covers for floors and walls and performing thorough clean-up after the project is complete. Many basement waterproofing, concrete, and foundation repair projects are completed quickly, often in just one day.
  • Trained Experts: Every crew member undergoes rigorous onboarding and ongoing training to ensure the highest quality of work. Project teams, including System Design Specialists and Crew Leaders, discuss every project beforehand to ensure a unified and effective approach.
  • Ongoing Maintenance Program: They offer scheduled annual and urgent maintenance services for their systems, ensuring long-term functionality and detecting potential issues early.
  • Free Inspections: The company encourages homeowners to schedule a free inspection to get a professional assessment of their foundation, basement, or concrete problems.

What is Worth Choosing

For Missouri residents facing the potentially intimidating prospect of foundation or basement repair, choosing a contractor requires careful consideration. Thrasher Foundation Repair’s commitment to specialization in this essential field, rather than operating as a generalist, is a primary reason to consider them. They bring decades of focused experience to structural problems, which are often too complex for general contractors to handle effectively.

The company’s dedication to ethical business practices, highlighted by their multiple BBB Torch Awards for Ethics and consistent A+ rating, suggests a business that is committed to making things right. While every contracting company may occasionally face challenges—as reflected in the provided customer feedback concerning communication and installation issues—Thrasher’s documented commitment to engaging with and resolving complaints, including involving upper management when necessary, demonstrates a focus on customer satisfaction and accountability.

The value proposition is clear: you are choosing a company that has been doing this specialized work for nearly 50 years. They offer permanent, warranted solutions delivered by highly trained crews who are focused on a smooth, efficient, and clean installation process. They offer comprehensive services for the entire basement and foundation system, from waterproofing and structural repair to concrete leveling and gutter installation. For Missouri homeowners seeking stability, dryness, and peace of mind in their home's foundation, Thrasher Foundation Repair provides a comprehensive and trustworthy option.

Thrasher Foundation Repair Location

Thrasher Foundation Repair

1619 N Packer Rd Suite 104, Springfield, MO 65803, USA

Thrasher Foundation Repair Reviews

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