SERVPRO of Lombard/Addison Photos










SERVPRO of Lombard/Addison Introduce
Introduction / Overview: Restoring Health and Safety to Your Illinois Property
For residents and business owners in the Illinois area, the term "Health" for a property extends beyond simple cleanliness—it encompasses the structural integrity and environmental safety following a disaster. **SERVPRO of Lombard/Addison** stands as a critical resource, providing specialized services that restore a building to a safe, healthy, and functional state after major incidents. While they are a leading **Water damage restoration service** and **Fire damage restoration service**, their full suite of offerings, including **Air duct cleaning service** and **Crime victim service** (Biohazard Cleanup), positions them as comprehensive health and safety experts for your building.
In the challenging climate and urban environment of Illinois, property emergencies—from **Flooded Basement** incidents due to heavy storms to fire damage and even biohazard events—can happen at any moment. This local SERVPRO franchise offers **24 Hour Emergency Service** to address these crises immediately. Their commitment, as praised by customers like those whose property suffered a major sewage backup, is to handle everything "from start to finish," including the difficult insurance claim process and the necessary **Build Back** and **Reconstruction Services** to make the space look "better than before."
Location and Accessibility: Local Expertise in Addison, Serving the Region
**SERVPRO of Lombard/Addison** is centrally situated to provide rapid emergency response across the Illinois region, particularly the western Chicago suburbs and surrounding areas. Their location is:
30 W Fay Ave, Addison, IL 60101, USA
Operating a 24-hour emergency restoration service requires a constant state of readiness. Their Addison base allows teams to quickly deploy resources—such as **Air Movers And Dehumidifiers** and specialized cleaning equipment—to sites experiencing water, fire, or sewage emergencies. To ensure seamless service delivery and accessibility for clients, the facility maintains a physical presence with **Onsite services** and offers necessary accommodations, including a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**.
Services Offered: Mitigation, Restoration, Cleaning, and Reconstruction
The extensive range of services provided by **SERVPRO of Lombard/Addison** ensures they are a true "one-stop-shop" for any property catastrophe, eliminating the need for Illinois clients to coordinate multiple contractors. Their offerings cover four main categories:
- Emergency & Water Damage Mitigation: **24 Hour Emergency Service**, **Emergency Water Damage**, **Flood Water Removal**, **Applied Structural Drying**, **Sewage Cleanup Services**, **Water Mitigation**, and mold remediation (**Mold Damage Cleanup**).
- Fire, Smoke, and Soot Restoration: **Fire & Smoke Damage Restoration**, **Smoke And Soot Cleanup**, **Wildfire Cleanup**, and structural repair after fire (**Fire Damage Repair and Restoration**).
- Specialized Cleaning & Environmental Safety: **Biohazard Cleanup**, **Crime Scene Cleaning**, **Vandalism Cleanup**, **Air duct cleaning service** (HVAC duct & vent cleaning), **Pet stain & odor removal**, **Tile and Grout Cleaning**, and **Antimicrobial Treatments**.
- Building & Reconstruction Services: Full **Reconstruction Services** (Build Back), **Roofing** repair (**Roof Tarping**, Roof Leak), **Building And Reconstruction**, **Controlled Demolition**, and **Residential Construction Services** to restore the property completely.
- General Maintenance & Cleanup: **Carpet Cleaning Services**, **Upholstery Cleaning**, **Office & workplace cleaning**, **Junk Removal**, and **Document Restoration Services**.
Features / Highlights: Expertise, Full-Cycle Service, and Insurance Management
The key features of **SERVPRO of Lombard/Addison** are defined by their capacity to handle highly stressful events with professionalism and expert guidance, making them a premier choice for Illinois property owners:
- **24/7 Disaster Response & Speed**: Their commitment to being "Faster to Any Size Disaster" means they offer **24 Hour Restoration** and emergency service, crucial for minimizing the extent of damage from burst pipes, roof leaks, or fire.
- **Seamless Insurance Coordination**: Project managers like Alex are highlighted in reviews for their ability to quickly communicate with and secure approval from insurance companies, even handling the procurement of materials like floor tile and paint, which greatly reduces the burden on the client.
- **Complete Restoration Cycle (Mitigation to Reconstruction)**: They cover the full spectrum—from the initial **Water Extraction** and **Emergency Flood Damage** cleanup, through mold and biohazard remediation, to the final **Building Restoration** (reconstruction, new flooring, painting). This "start to finish" model simplifies the entire recovery process.
- **Specialized Environmental Safety**: Beyond standard cleaning, their capability in **Sewage Cleanup Services**, **Biohazard Cleanup**, and comprehensive **Mold Remediation Cleaning** ensures the property is not just fixed, but environmentally safe and healthy for occupants.
- **Highly Professional and Compassionate Team**: Customers describe the crew as "nice and very professional," "very thorough & respectful," and praise their patience and assurance during "distress," indicating a high level of customer care in difficult circumstances.
- **Advanced Technical Certifications**: Their use of equipment like **Air Movers And Dehumidifiers** and techniques like **Applied Structural Drying**—backed by advanced industry certification—ensures efficient and scientifically sound moisture detection and removal, preventing secondary damage.
Contact Information
For immediate **24 Hour Emergency Service** for water, fire, or sewage issues, or to schedule an appointment for specialized cleaning or reconstruction services in the Illinois region, please use the following contact details:
Address: 30 W Fay Ave, Addison, IL 60101, USA
Phone: (630) 543-1700
Mobile Phone: +1 630-543-1700
What is Worth Choosing: Accountability and Peace of Mind
For Illinois homeowners and businesses, choosing **SERVPRO of Lombard/Addison** provides unmatched accountability and critical peace of mind during a property disaster. What makes them an outstanding choice is their unique ability to function as both a highly specialized cleaner and a fully capable **Building restoration service** and general contractor. This unified approach, where the same company handles the initial **Disaster Mitigation** and the final **Home Renovation** (rebuilding the walls, reinstalling floor tile, painting), guarantees consistency and minimizes the potential for delays that occur when coordinating between multiple companies.
The consistently excellent customer service, highlighted by the project manager’s role in securing insurance approvals and involving the client in material selection, shows a dedication to superior customer experience. When disaster strikes in Illinois—whether it's a pipe burst requiring **Water Extraction** or a fire needing **Smoke Damage Restoration**—SERVPRO of Lombard/Addison offers the full-cycle expertise and professionalism necessary to truly make it "Like it Never Even Happened."
SERVPRO of Lombard/Addison Services
Water Damage Restoration Service
- 24 Hour Emergency Service
Our 24-hour emergency service is designed to respond swiftly to your water damage needs, day or night. Our experienced team of technicians at SERVPRO is ready to tackle any situation. Your safety is our top priority.
- 24 Hour Restoration
Whether it's a burst pipe or flood, SERVPRO is always on call to provide rapid response and 24 hour restoration services. We understand the urgency of water damage and are committed to returning your home to its original condition.
- AC Leak Damage Cleaning
If you need AC leak damage cleaning, our team at SERVPRO is here to help. We thoroughly assess the affected areas and ensure a complete restoration to prevent mold growth and maintain a safe, comfortable environment in your space.
- Advanced Drying
SERVPRO uses advanced drying methods to remove moisture from your property after water damage. We focus on preventing secondary damage and mold growth, ensuring that your home is dried thoroughly and restored to its pre-damage condition.
- Air Movers And Dehumidifiers
Our team at SERVPRO use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture.
- Applied Structural Drying
Our certified technicians use Applied Structural Drying techniques to ensure structural components are dried thoroughly, preventing future issues like mold and structural integrity problems. Your property is in good hands with SERVPRO!
- Applied Structural Drying Technician
Our Applied Structural Drying Technicians at SERVPRO are trained to implement the most effective drying strategies that protect your property from water damage and ensure that you are in a safe, moisture-free environment.
- Busted Pipe / Broken Pipes
Rely on us at SERVPRO for a swift, effective solution to your plumbing emergencies. Whether it's busted or broken pipes, our team will perform necessary repairs to restore your property to its pre-damage condition.
- Build Back
You can count on SERVPRO's restoration services to build back your property as if the water damage never happened. We handle everything from removing floods to structural repairs.
- Carpet Restoration
If your carpets have suffered water damage, our carpet restoration services are here to help. Our team at SERVPRO uses advanced echniques to clean, dry, and restore your carpets, ensuring they look and feel as good as new.
- Cleanup & Restoration / Cleanup And Restoration
Our comprehensive cleanup and restoration services ensure a thorough recovery after water damage. Our dedicated team at SERVPRO tackles everything from initial assessment and water removal to drying and repair, leaving no stone unturned.
- Complete Restoration
Our complete restoration services cover every aspect of water damage recovery. From initial assessment and water extraction to repairs and final touches, our team at SERVPRO will ensure a seamless process.
- Deodorization Water
We offer deodorization services to eliminate unpleasant odors caused by water damage. Using advanced odor removal techniques and products, our technicians at SERVPRO will ensure that your space smells fresh and clean.
- Disaster Cleanup
Our disaster cleanup services at SERVPRO will provide swift and thorough recovery of your property. From floods to plumbing failures, our experienced team will work tirelessly to mitigate further water damage to your home.
- Disaster Mitigation
With our expertise at SERVPRO, we can help you navigate the aftermath of disasters while safeguarding your assets. We implement preventive measures as part of further damage and disaster mitigation strategies.
- Disaster Restoration
Our disaster restoration services at SERVPRO encompass all aspects of recovery from water damage. Our team understands the urgency of water emergencies and will work quickly to restore your property so that it is safe and dry.
- Document Restoration Services
When water, fire, mold, or biohazard damage impacts your home or business, your important documents may be at risk. SERVPRO's document restoration service is designed to help salvage and preserve your valued items, including photographs, certificates, financial records, and vital documents, resto...
- Drying And Dehumidification
We use advanced equipment and techniques to provide expert drying and dehumidification services at SERVPRO. Trust us to eliminate excess moisture from your property and create a safe, healthy environment for you and your family.
- Emergency Flood / Emergency Flood Damage
SERVPRO's emergency flood damage services are available 24/7. We respond immediately to assess the situation and initiate the restoration process. Our team is dedicated to minimizing damage and restoring your property swiftly and efficiently.
- Emergency Water Damage
Our emergency water damage services are ready to assist 24/7. Our skilled team at SERVPRO responds promptly to mitigate damage, ensuring your property is protected and restored. Trust us to handle your emergency with care and expertise.
- Flood Cleaning / Flood Damage / Flood Damage Event
Our flood cleaning and damage restoration services at SERVPRO are tailored to address the aftermath of flood events. We assess the damage, remove contaminated water, and restore your property to its original state.
- Flood Damage Repair
Our expert flood damage repair services are here to help return your property to its original pristine condition. Our goal at SERVPRO is to ensure your home is safe and habitable, allowing you to return to normalcy as quickly as possible.
- Flood Water Removal
SERVPRO offers professional flood water removal services to eliminate standing water from your property. Trust our team to efficiently remove water and restore your space quickly after a flood event.
- Flooded Basement
A flooded basement can lead to significant damage if not addressed promptly. Our team at SERVPRO specializes in flooded basement recovery, providing water removal, drying, and restoration services.
- Frozen Burst Pipe
If you experience a frozen burst pipe, our emergency response team at SERVPRO is ready to assist. We quickly address the situation, perform necessary repairs, and manage cleanup to prevent further water damage.
- Full Service Damage Restoration
Count on our experienced team at SERVPRO to restore your property to its pre-damage condition. Our full-service damage restoration covers every aspect of recovery from water damage, including assessment and extraction to drying and repairs.
- Moisture Damage
SERVPRO addresses moisture damage by identifying affected areas, eliminating excess moisture, and implementing preventive measures to safeguard your property. Let us help you protect your home from long-term water damage and mold growth.
- Moisture Detection / Moisture Extraction
Our moisture detection and extraction services are crucial in reducing drying time and helping to prevent mold and secondary water damage. Trust SERVPRO to safeguard your home from potential water-related issues.
- Mold Damage / Mold Damage Cleanup
Our technicians will thoroughly inspect your property to detect the presence of mold damage. If mold is found, SERVPRO will work with you through the cleanup, repair, and remediation process with as little disruption as possible.
- Pipe Burst
SERVPRO is here to help with water damage restoration services. Our team of trained technicians will assess the situation and implement a plan to remove the water and repair any damage caused by the burst pipe.
- Pump Out
As part of our water damage restoration services, we will pump out excess water from your property to minimize further damage and initiate the restoration process. Trust us at SERVPRO to effectively handle the aftermath of any water event.
- Reconstruction Services
Our reconstruction services restore your property after water damage. We handle everything from structural repairs to finishing touches, ensuring a seamless transition back to normalcy. Let SERVPRO help you rebuild your space.
- Restoration Equipment
SERVPRO employs state-of-the-art restoration equipment to ensure effective drying and restoration after water damage. Our advanced tools allow us to address the situation thoroughly, providing you with a safe, restored environment.
- Storm & Flood Damage Restoration / Storm And Water Damage Restoration
SERVPRO specializes in storm and flood damage restoration after severe weather events. Our proprietary cleaning solutions, advanced equipment, and decades of experience will help return your property to pre-loss condition.
- Water And Mold Damage Restoration
Our expert team at SERVPRO offers both water and mold damage restoration services, We thoroughly assess the extent of the damage, remove water, and treat any mold growth, ensuring your home is safe, dry, and healthy once again.
- Water Damage Cleanup
SERVPRO provides thorough water damage cleanup services to remove excess water and prepare your property for restoration. Our experienced team works diligently to ensure every affected area is addressed, preventing secondary water damage.
- Water Damage Cleanup And Restoration
Our water damage cleanup and restoration services provide a comprehensive solution for recovering your property. Our skilled team at SERVPRO uses effective water removal and drying techniques and ensures repairs are made with precision.
- Water Damage Event
SERVPRO is on standby 24/7 to respond to any water damage event so that we can immediately mitigate further damage before we initiate the cleanup and restoration process. Trust us to address your concerns with urgency and haste.
- Water Damage Fire Damage Mold Remediation
Whether it's water damage, fire damage, or mold remediation, SERVPRO is here to help 24/7 to assist you in emergency cleanup and restoration. We will work tirelessly to ensure that your property is safe and restored to pristine condition.
- Water Damage Mitigation And Restoration
Our water damage mitigation and restoration services at SERVPRO focus on minimizing damage and implementing effective water removal and drying strategies to ensure that your property is safe and habitable once again.
- Water Damage Repair And Restoration
We provide expert water damage repair and restoration services to address every aspect of recovery, from damage assessment to water removal and drying. SERVPRO ensures that your property is restored to its pre-damaged state.
- Water Damage Restoration
Count on our skilled professionals for comprehensive water damage restoration. Our team at SERVPRO is committed to ensuring that your property is restored quickly, so you can count on us to respond fast to start the process immediately.
- Water Emergency
In a water emergency, immediate response is essential. Our dedicated team is available 24/7 to assist with any water-related crisis. SERVPRO will respond quickly to minimize the damage to your property and ensure your safety.
- Water Extraction
Water extraction is part of our water damage restoration process at SERVPRO. We will efficiently extract water, then clean, dry, and deodorize the damaged areas. Our team will work to restore your home and prevent secondary damage.
- Water Intrusions
SERVPRO specializes in addressing water intrusions, whether from leaks or flooding. Our thorough assessments identify the source of the water, and then we will perform necessary repairs to mitigate further water damage.
- Water Leak / Water Leaks / Water Loss
Dealing with water leaks can lead to significant damage if not addressed promptly. Reach out to our experts at SERVPRO to quickly repair leaks, minimize water loss, and prevent additional issues caused by water damage.
- Water Mitigation / Water Remediation
Our water mitigation and remediation services aim to clean and restore your property effectively. Our restoration process at SERVPRO ensures that your home is protected from further water damage and returned to its pristine condition.
- Water Restoration Process
Our water restoration process involves removing unwanted water, drying and cleaning the structure and/or contents, and returning the property to its pre-loss condition. This is completed by our certified technicians at SERVPRO.
- Weather Damage Restoration
SERVPRO is equipped to restore properties affected by weather damage, providing expert services to repair and protect your space. Our team addresses all types of water-related issues, such as floods and storm damages.
- Wet Ceiling
It can be alarming to see a bubble growing in your ceiling and on the verge of bursting. SERVPRO can assist with this startling emergency right away. Call us at once to identify the cause of your wet ceiling and to prevent further damage.
- Water & Moisture Control Services
SERVPRO is equipped with advanced air movers and dehumidifiers for more effective water and moisture control services. This is a crucial step for water damage restoration to speed up drying times and prevent mold growth.
Cleaners
- Deep clean
Our cleaning services at SERVPRO of Lombard/Addison go beyond standard cleaning, providing a thorough deep clean of every nook and cranny in your space. We are committed to ensuring your home or business feels fresh and revitalized.
- Office & workplace cleaning
SERVPRO of Lombard/Addison's office and workplace cleaning services ensure a clean, healthy environment for your employees. We tailor our services to meet your needs, providing regular maintenance and deep cleaning to enhance productivity and morale.
- Standard cleaning
Our standard cleaning services at SERVPRO of Lombard/Addison cover routine maintenance for homes and businesses. We focus on essential cleaning tasks, ensuring your space remains tidy and welcoming, allowing you to enjoy a clean environment without the hassle.
- Upholstery cleaning
Our team at SERVPRO of Lombard/Addison offer upholstery cleaning services that focus on deep cleaning your furniture to remove dirt, stains, and allergens. We use advanced techniques to ensure your upholstery is clean and safe for use.
- Antimicrobial Treatments
SERVPRO of Lombard/Addison uses antifungal and antimicrobial treatments to eliminate mold colonies and prevent new colonies from forming. We also remove and dispose of mold-infested porous materials, like drywall and carpeting to remediate heavy mold growth.
- Carpet & Upholstery
Our professional carpet & upholstery cleaners at SERVPRO of Lombard/Addison can remove deep-seated dirt and grime to keep your carpet and rugs looking their best and extend their lifespan. We use a variety of cleaning methods depending on your situation.
- Carpet Cleaning Services
SERVPRO of Lombard/Addison has developed several specialized methods such as bonnet cleaning or hot water extraction as part of our carpet cleaning services. We will determine what's the best method to restore your carpets back to their pre-soiled state.
- Carpet Repair & Reinstallation
Our skilled technicians at SERVPRO of Lombard/Addison offer carpet repair and reinstallation services as part of our comprehensive restoration and clean up process. Reach out to us to learn more about how we can restore your carpets back to their best state.
- Ceilings, Floors & Walls
SERVPRO of Lombard/Addison's cleaning services extend to ceilings, floors, and walls, ensuring every surface in your space is spotless. We use specialized techniques to remove dirt, stains, and allergens to enhance the overall cleanliness of your environment.
- Ceramic Tile Cleaning
SERVPRO of Lombard/Addison offers ceramic tile cleaning to ensure that your floors are always kept in top condition. Whether it's after an emergency or just to ease the burden of regular maintenance, SERVPRO is here to help with any cleanup and restoration.
- Cleaning And Disinfecting
We provide thorough cleaning and disinfecting services to ensure that your environment is clean and safe. Our SERVPRO of Lombard/Addison team follows strict protocols to eliminate germs and bacteria and create a healthy atmosphere for your family or employees.
- Cleaning And Sanitizing
Our cleaning and sanitizing services at SERVPRO of Lombard/Addison are designed to create a hygienic space. We use effective cleaning products and methods to sanitize surfaces and eliminate harmful elements from your living or working space.
- Cleaning Building
We offer comprehensive building cleaning services tailored to meet the unique needs of your facility. Our trained team at SERVPRO of Lombard/Addison will ensure a clean and welcoming environment for employees and visitors alike.
- Cleaning Services / Cleaning Up
Our cleaning services at SERVPRO of Lombard/Addison cover everything from regular maintenance to deep cleaning. We handle all aspects of cleaning, ensuring your space is spotless. Let us take care of the cleaning while you focus on what matters most.
- Commercial Cleaning / Commercial Cleaning Services
We provide professional commercial cleaning services tailored to businesses of all sizes. Our team at SERVPRO of Lombard/Addison ensures a clean, healthy workplace by addressing all cleaning needs to create a welcoming environment for employees and clients.
- Commercial Fire Damage Restoration
Our commercial fire damage restoration services at SERVPRO of Lombard/Addison focus on recovering your business after a fire incident. We implement advanced restoration strategies to ensure your facility is safe and operational as quickly as possible.
- Commercial Fire Response
In the event of a fire, our commercial fire response team is ready to act quickly. SERVPRO of Lombard/Addison is available 24/7 to to assess the damage and implement immediate cleaning and restoration measures to help your business recover as fast as possible.
- Commercial Mold Remediation
SERVPRO of Lombard/Addison offers commercial mold remediation that address mold issues in your facility. We identify the source of moisture and implement strategies to prevent future growth, ensuring a safe environment for your employees and clients.
- Commercial Mold Remediation Cleaning
We provide specialized cleaning services for commercial mold remediation at SERVPRO of Lombard/Addison, focusing on thorough removal of mold spores and contaminants. We use effective techniques and products to ensure your facility is restored to a safe, clean condition.
- Deodorization Water
We offer deodorization services to eliminate unpleasant odors caused by water damage. Using advanced odor removal techniques and products, our technicians at SERVPRO of Lombard/Addison will ensure that your space smells fresh and clean.
- Drapes & Blinds
SERVPRO of Lombard/Addison offers specialized cleaning services for drapes and blinds, removing dust, allergens, and stains to restore their appearance. Our cleaning methods ensure your window decorations are reverted to their pre-damaged state.
- Floor Care / Floor Repair
Our floor care and repair services address all types of flooring, from hardwood to tile. SERVPRO of Lombard/Addison provides deep cleaning, maintenance, and repair solutions to ensure your floors remain in excellent condition.
- Glass Cleaner
Our glass cleaning services at SERVPRO of Lombard/Addison ensure your windows and glass surfaces are crystal clear. We utilize streak-free cleaning solutions and techniques to leave your glass sparkling, enhancing the natural light and appearance of your space.
- Graffiti Remover
SERVPRO of Lombard/Addison offer graffiti remover services that effectively eliminate unwanted graffiti from various surfaces. We use specialized products and techniques to remove graffiti and ensure a clean and professional look for your property.
- Grout Cleaner
SERVPRO of Lombard/Addison provides grout cleaning services that restore the original color and beauty of your tiles. Our effective cleaning solutions penetrate deep into the grout lines, removing dirt and stains to enhance the overall look of your floors.
- Hard Floor Cleaning / Hardwood Floor Repair
Our hard floor cleaning services at SERVPRO of Lombard/Addison cater to all types of hard surfaces, including hardwood. We utilize safe cleaning methods to remove dirt and grime while also offering repair services to address any wear and tear.
- Janitorial Service
SERVPRO of Lombard/Addison is trained to deep clean your business in a way that a general janitorial service can’t. Our commercial and industrial cleaning services are performed on all surfaces, including your office drapes, blinds, fabrics, and hardwood.
- Mold Remediation Cleaning
Our mold remediation cleaning services focus on safely removing mold and preventing its return. Our team at SERVPRO of Lombard/Addison will use effective cleaning solutions and implement preventive measures to ensure a clean, safe space free of mold.
- Odor Control / Odor Removal
Our odor control services at SERVPRO of Lombard/Addison effectively eliminate unpleasant smells from your environment. We identify the source of odors and employ specialized techniques to neutralize them, ensuring your space is fresh and inviting.
- Odor Removal And Deodorization
SERVPRO of Lombard/Addison offer comprehensive odor removal and deodorization services to tackle tough smells in your space. Our trained team uses effective products and techniques to eliminate odors, leaving your environment smelling clean and pleasant.
- Professional Cleaning Services
Our professional cleaning services are designed to meet the highest standards of cleanliness. Our team at SERVPRO of Lombard/Addison uses advanced techniques and products to ensure your space is immaculate and welcoming for you and your family or employees.
- Restaurant Cleaning
We provide specialized restaurant cleaning services to ensure a spotless dining environment. From kitchen deep cleaning to front-of-house maintenance, our team at SERVPRO of Lombard/Addison focuses on creating a clean, hygienic dining place.
- Specialty Cleaning / Specialty Cleaning Services
Our certified technicians at SERVPRO of Lombard/Addison are available to help homeowners tackle specialty cleaning projects around the house like air duct and HVAC cleaning, biohazard cleaning, odor removal, graffiti cleanup and so much more.
- Stain Removal
Our stain removal services at SERVPRO of Lombard/Addison effectively target tough stains on carpets, upholstery, and other surfaces. Using specialized techniques and products, we restore the original appearance of your items, ensuring they look their best.
- Tile & Grout Cleaner / Tile and Grout Cleaning
SERVPRO of Lombard/Addison also offer tile and grout cleaning services, effectively removing dirt and stains to restore the beauty of your surfaces. Our techniques ensure deep cleaning of grout lines, leaving your tiles looking fresh and vibrant.
- Upholstery & Fabric Cleaning / Upholstery Cleaning
Our upholstery and fabric cleaning services remove dirt, stains, and allergens from your furniture. We at SERVPRO of Lombard/Addison use safe, effective cleaning methods tailored to each fabric type, ensuring your upholstery looks and feels revitalized.
- Water Damage Cleaning
Our water damage cleaning services address the aftermath of water-related incidents. Our team at SERVPRO of Lombard/Addison remove excess water, dry affected areas, and clean surfaces to prevent mold and restore your property to a safe, habitable condition.
- Fire Damage Cleaning
We provide thorough fire damage cleaning services to restore your property after a fire. Our team at SERVPRO of Lombard/Addison assesses the damage, removes soot and debris, and implements cleaning strategies to ensure your space is clean and safe.
- Mold Damage Cleaning
Our mold damage cleaning services at SERVPRO of Lombard/Addison focus on the safe removal of mold from affected areas. We use effective cleaning solutions and techniques to eliminate mold spores, ensuring a healthy environment while preventing future growth.
- Warehouse Cleaning
SERVPRO of Lombard/Addison offer warehouse cleaning services to ensure a clean, organized, and safe environment for your operations. Our team handles everything from floor cleaning to general repairs and maintenance to keep your warehouse in top shape.
Carpet Cleaning Service
- Area rug cleaning
SERVPRO of Lombard/Addison provides area rug cleaning services that cater to various materials and designs. Our careful cleaning process removes stains and dirt while preserving the integrity of your rugs, ensuring they remain vibrant and beautiful.
- Carpet steam cleaning
Our carpet steam cleaning services at SERVPRO of Lombard/Addison use high-temperature steam to penetrate deep into the fibers, effectively removing dirt and allergens. This method sanitizes your carpets, leaving them fresh and revitalized.
- General carpet cleaning
Our general carpet cleaning services cover routine maintenance to keep your carpets looking their best. SERVPRO of Lombard/Addison use advanced techniques to remove everyday dirt and stains, ensuring your carpets are clean and inviting for family and guests.
- Pet stain & odor removal
Dealing with pet stains and odors? Our specialized pet stain and odor removal services at SERVPRO of Lombard/Addison effectively target the source of unpleasant smells and discoloration to restore your carpets and other surfaces.
- Carpet And Upholstery Cleaner
Our expert carpet and upholstery cleaners at SERVPRO of Lombard/Addison use advanced equipment and techniques to restore your fabrics. We thoroughly eliminate dirt and odors, enhancing the appearance and longevity of your carpets and upholstery.
- Carpet Cleaning
SERVPRO of Lombard/Addison has developed several specialized methods such as bonnet cleaning or hot water extraction as part of our carpet cleaning services. We will determine what's the best method to restore your carpets back to their pre-soiled state.
- Carpet Restoration
If your carpets have suffered water damage, our carpet restoration services are here to help. Our team at SERVPRO of Lombard/Addison uses advanced techniques to clean, dry, and restore your carpets, ensuring they look and feel as good as new.
Crime Victim Service
- Biohazard Cleanup
You can trust SERVPRO of Lombard/Addison for safe and compliant procedures if you require services after a crime scene or other event leaves biohazards present. We will work to provide elite cleanup, repair, and restoration services.
- Biohazard Materials Removal
Our biohazard materials removal service at SERVPRO of Lombard/Addison focuses on the safe disposal of hazardous waste. We can handle various biohazardous materials, ensuring proper containment and disposal while prioritizing the safety of all involved.
- Vandalism Cleanup / Vandalism & Graffiti
SERVPRO of Lombard/Addison offer comprehensive vandalism cleanup services, including graffiti removal and damage restoration. Our team works quickly to restore your property, ensuring it is clean, safe, and looking its best after an unfortunate incident.
- Crime Scene Cleaning
SERVPRO of Lombard/Addison is trained to remove potentially contaminated substances resulting from an accident, crime or death, including bodily fluids and tissue. We have the knowledge and tools necessary to clean up after traumatic events.
- Emergency Cleaning
SERVPRO of Lombard/Addison moves with urgency and immediate action during a hazmat event involving biological and chemical hazards to your property to prevent exposure to these potential health risks to your family or employees.
- Crime Scene Disinfection
Disinfection is important in a biohazard situation because potentially infectious materials may be present. SERVPRO of Lombard/Addison teams have the training and tools to handle these incidents professionally and discretely.
- Emergency Disinfection
In the wake of emergencies, our emergency disinfection services at SERVPRO of Lombard/Addison offer rapid response to ensure affected areas are sanitized and safe, effectively mitigating health risks and restoring peace of mind to victims and their families.
- Crime Scene Restoration
Once the police investigation at your property is complete, SERVPRO of Lombard/Addison's cleanup, repair, and restoration services begin with an assessment of the damage to determine the proper equipment and level of cleaning needed.
- Emergency Restoration
SERVPRO of Lombard/Addison provides emergency restoration services to address damage resulting from traumatic events. We diligently to restore your property, ensuring that affected areas are cleaned, repaired, and returned to a safe condition.
- Odor Removal
SERVPRO of Lombard/Addison's odor removal services effectively tackle unpleasant smells resulting from crime scenes or trauma. We utilize advanced techniques to identify and eliminate odors, restoring a fresh and clean environment to your space.
- Crime Scene Cleanup
Our crime scene cleanup services can handle the sensitive nature of traumatic incidents. Our team at SERVPRO of Lombard/Addison approaches each job with compassion and professionalism, ensuring that the area is handled in compliance with correct protocol.
- Professional Cleaners
Our team of professional cleaners specializes at SERVPRO of Lombard/Addison in trauma and crime scene cleaning. Trained to handle sensitive situations with care, we following proper protocol to ensure investigations proceed unhindered.
Debris Removal Service
- Board Up / Board Up Services
Our board-up services at SERVPRO of Lombard/Addison provide immediate protection for your property after damage. We quickly secure windows and doors with durable boards to prevent further damage, ensuring your property is safe while start to rebuild.
- Broken Pipes / Busted Pipe
Rely on us at SERVPRO of Lombard/Addison for a swift, effective solution to your plumbing emergencies. Whether its busted or broken pipes, our team will perform necessary repairs to restore your property to its pre-damage condition.
- Controlled Demolition
Our controlled demolition services safely remove damaged structures while minimizing impact on surrounding areas. Our team at SERVPRO of Lombard/Addison follow strict safety protocols and use specialized equipment to ensure efficient and precise demolition.
- Fire Damage Removal
After a fire, our fire damage removal services at SERVPRO of Lombard/Addison focus on clearing away debris and hazardous materials. We assess the affected area, remove damaged items, and ensure a clean environment to facilitate the restoration process.
- Pump Out
As part of our water damage restoration services, we will pump out excess water from your property to minimize further damage and initiate the restoration process. Trust us at SERVPRO of Lombard/Addison to effectively handle the aftermath of any water event.
- Water Damage Removal
We provide comprehensive water damage removal services to address issues caused by leaks, floods, or other water-related incidents. Our team at SERVPRO of Lombard/Addison swiftly removes water and waterlogged materials, ensuring thorough damage cleanup.
- Water Removal
Our water removal services at SERVPRO of Lombard/Addison focus on eliminating excess water from your property after a flood or leak. We use advanced extraction techniques and equipment to ensure your space is dry and safe.
Waste Management Service
- Sewage Cleanup Services
SERVPRO provides expert sewage cleanup services to restore your property after contamination. Our trained team removes waste, sanitizes affected areas, and ensures a safe environment for homes and businesses.
- Sewage Cleaning
When disaster strikes, SERVPRO offers professional sewage cleaning to handle contamination quickly. Our team removes hazardous waste, sanitizes surfaces, and restores safe conditions with reliable sewage cleanup services.
- Residential and Commercial Sewage Cleanup
SERVPRO delivers residential and commercial sewage cleanup with fast, effective solutions for any property. Our team manages hazardous waste, sanitization, and restoration, providing trusted sewage cleanup services.
- Septic System Failures
Septic system failures can cause severe contamination. SERVPRO provides professional cleanup and restoration, handling waste, sanitization, and property recovery with reliable sewage cleanup services.
- Toilet Overflows
Toilet overflows can spread harmful bacteria and water damage. SERVPRO provides prompt cleanup, sanitization, and deodorization, restoring safety and comfort with dependable sewage cleanup services.
- Burst Pipes
Burst pipes can lead to extensive water and contamination issues. SERVPRO responds quickly with expert cleanup, sanitization, and drying solutions, supported by trusted sewage cleanup services.
- Sewer Line Backups
Sewer line backups require immediate professional attention. SERVPRO offers complete cleanup, sanitization, and restoration to keep your property safe, backed by our expert sewage cleanup services.
- Contaminated Water Disposal
SERVPRO handles contaminated water disposal with care, ensuring safe removal and sanitization. Our specialists restore healthy conditions for your property through professional sewage cleanup services.
- Sewage Removal & Contamination Control
SERVPRO specializes in sewage removal & contamination control, addressing hazardous waste, sanitization, and odor elimination while restoring safety with trusted sewage cleanup services.
- Sanitization and Deodorization
After contamination, SERVPRO provides complete sanitization and deodorization services. We eliminate harmful bacteria, odors, and hazards, restoring a clean environment with expert sewage cleanup services.
- Sewer Restoration
SERVPRO provides professional sewer restoration, repairing damage from backups or failures. Our team ensures full cleanup, sanitization, and safe recovery, supported by reliable sewage cleanup services.
- Bio Hazard Cleaning
SERVPRO offers biohazard cleaning services that ensure the thorough removal of hazardous materials from your property. We follow strict protocols to handle and dispose of biohazardous waste to restore your space to a clean and safe condition.
- Bio Remediation
Our team at SERVPRO is made up of specialists who have specific training and expertise to safely remediate biohazard contaminants. We also have protective gear and specialized equipment to safely clean and restore this type of contamination.
- Biohazard Materials
Our trained professionals at SERVPRO are equipped to dispose of biohazard materials and other hazardous waste safely, ensuring compliance with regulations and minimizing risks to your health and the environment.
- Mold Removal And Remediation
Mold can grow anywhere. Trust SERVPRO for reliable mold remediation, abatement, and restoration. Our skilled technicians will work with you through the mold removal and remediation process with as little disruption as possible.
- Vandalism Cleanup
When your home has been targeted by vandals, SERVPRO can clean up the mess, including broken windows and graffiti, before it becomes a larger issue requiring more costly repairs. We respond quickly to your emergency, anytime, day or night.
- Waste Cleanup
Our waste cleanup services are designed to efficiently remove unwanted debris and waste from your property. SERVPRO handles everything from general waste to construction debris to ensure that your space is clean and safe.
- Hazardous Waste Removal & Disposal
SERVPRO specializes in the safe removal and disposal of hazardous waste, adhering to all regulations and safety guidelines, and protecting both your property and the environment from potential harm.
- Construction Debris Removal
After a construction project is complete, post-construction cleaning is essential for creating a safe and healthy environment for occupants and visitors. If the cleanup job is too much to handle, give us a call at SERVPRO.
- Junk Removal
SERVPRO offers junk removal as part of our cleaning and restoration services. We will remove any unwanted waste or debris from your property to ensure that it's returned to top shape as soon as possible.
- Pathogen Cleaning
Our trained professionals at SERVPRO will use EPA-approved, hospital-grade cleaning solutions to clean a facility while adhering to the cleaning and decontamination standards set by the CDC, cleaning all touchpoints and surrounding surfaces.
- Virus Cleaning Service
We have years of experience in dealing with biological contaminants, which is why SERVPRO professionals offer virus cleaning services to disinfect your property according to the protocols set forth by the CDC.
Air Duct Cleaning Service
- HVAC duct & vent cleaning
Our HVAC duct and vent cleaning services at SERVPRO of Lombard/Addison ensure that your entire ventilation system is free from dust, allergens, and buildup by meticulously cleaning ducts and vents to enhance airflow and efficiency.
- Air Duct Cleaning
Keeping your air ducts in top condition preserves the comfort and functionality of your residence or business. SERVPRO of Lombard/Addison provide air duct cleaning so you can help ensure you are providing quality air to your family and employees.
- HVAC Cleaning
As part of our HVAC cleaning services, SERVPRO of Lombard/Addison remove dust, mold, and contaminants to ensure your system operates efficiently, extending its lifespan and improving the air quality throughout your space.
- Air Ducts & HVAC
SERVPRO of Lombard/Addison specialize in the cleaning and maintenance of both air ducts and HVAC systems. We ensure that all components are free from debris and contaminants, optimizing system performance and providing you with fresh, clean air.
- Air Filter / Air Filtration
If the air coming out of your vents smells musty, or your air vent looks dirty, it could be time for an HVAC and air duct cleaning from SERVPRO of Lombard/Addison. We also clean and replace air filters and air filtration systems.
Building Restoration Service
- Build Back
You can count on SERVPRO of Lombard/Addison's restoration services to build back your property as if the disaster never happened. From storms and floods to fires and mold, our expert team of cleaners are equipped to rebuild your property from disasters.
- Building And Reconstruction
SERVPRO of Lombard/Addison specializes in building and reconstruction services, providing expert solutions for properties damaged by fire, water, or other disasters. Our team adheres to timelines and transforms damaged spaces into fully restored environments.
- Building Restoration
SERVPRO of Lombard/Addison's building restoration services aim to return your property to its original condition while preserving its integrity. We utilize skilled craftsmanship and quality materials to ensure your building is restored to its former glory.
- Building Services
We offer a wide range of building services tailored to meet your restoration needs. From minor repairs to major renovations, our team at SERVPRO of Lombard/Addison provides professional solutions to ensure your property is safe and secure.
- Fire Damage Repair and Restoration
We provide comprehensive fire damage repair and restoration services to help you recover from fire incidents. Our team at SERVPRO of Lombard/Addison ensures your property is safe, functional, and ready for use again after the fire damage.
- Fire Damage Cleanup
Our fire damage cleanup services at SERVPRO of Lombard/Addison focus on removing soot, smoke, and debris from your property after a fire. We follow strict cleaning protocols to restore your space into a safe and clean environment.
- Home Repairs / Home Renovation
We offer home repairs and renovation services to enhance your living space. Whether you need minor repairs or a complete renovation, our skilled team at SERVPRO of Lombard/Addison works closely with you to bring your vision to life.
- Mold Restoration Services
Our mold restoration services at SERVPRO of Lombard/Addison effectively address mold issues in your property. We identify and eliminate the source of moisture, remove affected materials, and implement preventive measures to ensure a safe living environment.
- Property Damage Restoration
SERVPRO of Lombard/Addison specializes in property damage restoration, providing comprehensive services for homes and businesses affected by disasters. Our team is equipped to restore properties damaged by water, fire, mold, and storms.
- Property Restoration
Our property restoration services focus on restoring your space after disasters. Our team at SERVPRO of Lombard/Addison handle assessments, repairs, and rebuilding, ensuring your property is restored to its original condition.
- Residential Construction / Residential Construction Services
SERVPRO of Lombard/Addison offers residential construction services that to restore your home after a major disaster. Our team collaborates with you to fix any issues in your home caused by water, fire, storm, or mold damage.
- Restoration Construction
Our restoration construction services focus on rebuilding and restoring properties damaged by disasters. SERVPRO of Lombard/Addison manages every aspect of the construction process, ensuring quality while adhering to timelines and budgets.
- Roof Tarping / Roof Tarps
Our roof tarping services at SERVPRO of Lombard/Addison offer immediate protection for your property after storm damage or leaks. We securely cover your roof with durable tarps to prevent further water intrusion and damage while you plan for permanent repairs.
- Storm Damage Specialists
When any type of natural disaster, big or small, strikes your property, our storm damage specialists at SERVPRO of Lombard/Addison are near you and available when you need storm damage clean-up and restoration. Call us anytime to let us know how we can help.
- Water Damage Restoration
Count on our skilled professionals for comprehensive water damage restoration. Our team at SERVPRO of Lombard/Addison is committed to ensuring that your property is restored quickly, so you can count on us to respond fast to start the process immediately.
- Wind Damage
We provide comprehensive services for properties affected by wind damage during a storm or hurricane. Our team at SERVPRO of Lombard/Addison can clean up any fallen debris and fix broken structures downed by strong winds on your property.
- Document Restoration Services
Our technicians at SERVPRO of Lombard/Addison are trained to pack and transport documents to the document restoration facility. Some of our document restoration services include photo restoration services, document freeze-drying and old document restoration.
- Roofing / Roof Leak
We provide expert roofing services to address leaks and other roofing issues. Our team at SERVPRO of Lombard/Addison conducts thorough inspections and repairs, ensuring your roof is secure and protecting your property from further damage.
- Storm Damage Cleanup and Restoration
Our team at SERVPRO of Lombard/Addison specialize in storm damage cleanup and restoration, addressing the aftermath of severe weather events. Our team quickly and efficiently employ restoration strategies to return your property to a safe and functional state.
Fire Damage Restoration Service
- Damage Assessment
Our damage assessment services at SERVPRO of Lombard/Addison provide a thorough evaluation of fire-affected areas. We identify the extent of damage caused by fire, smoke, and water, allowing for an informed restoration plan.
- Disaster Recovery Teams
SERVPRO of Lombard/Addison's dedicated disaster recovery teams are ready to respond to fire incidents 24/7. Trained in emergency protocols, they quickly mobilize to assess damage, provide cleanup, and implement restoration efforts for affected properties.
- Disaster Strike
When disaster strikes, our comprehensive fire damage restoration services are here to help. Our team at SERVPRO of Lombard/Addison provide immediate response and support, guiding you through the recovery process every step of the way.
- Fire & Smoke Damage Restoration
Our team at SERVPRO of Lombard/Addison specializes in fire and smoke damage restoration, using advanced techniques to restore affected areas to their original condition. We also remove debris, cleans surfaces, and addresses structural damage.
- Fire And Water Damage
Our services at SERVPRO of Lombard/Addison address both fire and water damage caused by suppression efforts. We effectively manage the complexities of restoration, ensuring that both fire and water-related issues are resolved.
- House Fire Cleanup
A house fire is one of life’s most stressful experiences. If you’re currently working through the aftermath of an emergency, we hope your family members and pets are safe. Do not hesitate to reach out to SERVPRO of Lombard/Addison as soon as possible.
- Fire Suppression
We provide fire suppression services at SERVPRO of Lombard/Addison focusing on preventing fire damage before it occurs. Our team offers effective fire suppression systems tailored to your property, ensuring maximum safety and compliance with regulations.
- Fire Suppression Systems
SERVPRO of Lombard/Addison will assess your space and recommend the best solutions, ensuring that your fire suppression systems are installed correctly and maintained for optimal performance to ensure that your property is protected from further fire damage.
- Natural Disasters
When any type of natural disaster, big or small, strikes your property, our damage restoration professionals at SERVPRO of Lombard/Addison are near you and available when you need storm damage clean-up, repair, or restoration.
- Smoke And Fire Damage
After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Lombard/Addison has the specialized fire restoration training needed to restore your home to pre-fire condition.
- Smoke And Soot Cleanup / Smoke And Soot Removal
Smoke and soot can be toxic, creating a hazardous situation for your property. Our professionals at SERVPRO of Lombard/Addison are highly-trained, with the experience, tools, and knowledge for efficient smoke and soot cleanup and removal.
- Smoke Damage Restoration
Smoke and soot damage can be stubborn, but SERVPRO of Lombard/Addison is specially trained in the most effective smoke damage restoration methods. We also have specialty cleaning tools and products that were developed exclusively for fire restoration.
- Soot Cleanup
Our trained team at SERVPRO of Lombard/Addison will assess the damage caused by the fire, and handle the soot cleanup and restoration. Our professionals will deep-clean your property including soot removal from walls, carpets, and upholstery.
- Ventilation Systems
We assess and restore ventilation systems affected by fire and smoke damage. Our team at SERVPRO of Lombard/Addison ensures that your HVAC systems are thoroughly cleaned and free from contaminants, preventing further damage to your property.
- Wildfire Cleanup
Our wildfire cleanup services at SERVPRO of Lombard/Addison address the aftermath of wildfires, including debris removal and property restoration. We work swiftly to ensure safety and support recovery efforts, helping you rebuild from the disaster.
- Fire Damage Restoration
Our fire damage restoration services at SERVPRO of Lombard/Addison focus on recovering your property after a fire incident. We implement advanced restoration strategies to ensure your facility is safe and operational as quickly as possible.
- Fire Damage Repair
We provide comprehensive fire damage repair and restoration services to help you recover from fire incidents. Our team at SERVPRO of Lombard/Addison ensures your property is safe, functional, and ready for use again after the fire damage.
- 24/7 Emergency Service
Our 24/7 emergency service is designed to respond swiftly to your water damage needs, day or night. Our experienced team of technicians at SERVPRO of Lombard/Addison is ready to tackle any situation. Your safety is our top priority.
- Emergency Fire Services
A fire can break out at any time, and our emergency fire services are ready to assist, day or night. Contact us 24/7 at SERVPRO of Lombard/Addison for fire cleanup, smoke damage, and fire damage restoration. Let us know how we can assist you.
- Fire Cleanup
Our fire cleanup services at SERVPRO of Lombard/Addison are designed to address the aftermath of fire incidents efficiently. We remove debris, clean affected areas, and prepare your property for further restoration, ensuring a swift road to recovery.
- Fire Cleanup Specialists
As fire cleanup specialists, our trained team at SERVPRO of Lombard/Addison is equipped to handle the complexities of post-fire restoration. We provide expert cleanup services that ensure every affected area is treated with care and expertise.
SERVPRO of Lombard/Addison Details
Service options
- Onsite services
- Language assistance
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
SERVPRO of Lombard/Addison Location
SERVPRO of Lombard/Addison
30 W Fay Ave, Addison, IL 60101, USA
SERVPRO of Lombard/Addison Reviews
basementinsurance companywallshomecallcrewtoiletjanuaryriskequipment
★ 5★ 4★ 3★ 2★ 1After a plumber sent out by my home warranty splattered sewage water and excrement on my laundry room walls I calledmy insurance company to get someone out to take care of the issue. I was reffered to Servpro of Lombard/Addison andthey were so quick to come to my house and look at what needed to be done. The project manager Alex was so helpfuland got on the phone with my insurance to have the work approved right there on the spot.They took care of everything from start to finish and i could not be more happy with the results. They even managedto have my floor tile approved by insrurance and have it installed as the concrete slab was affected by the dirty water.They let me be involved for the most part regarding paint color and tile selection. All i had to do was pick them out andServpro would go out and buy it. The crew was nice and veryprofessional and finished the project within reasonable time.Thanks to Rudy and the guys for doing a great job in my laundry room and making it look better than before.I will be calling them back out if i ever go through this again (knock on wood)100% Recommend
Oct 23, 2024 · fabiola EspinozaAfter my 1st remediation was poorly done, Alex was very patient when dealing with me. He understood my distress and assured me the remediation process would be handled correctly. The service people that did the work, were very thorough & respectful throughout the process. I highly recommend using the Service Pro team from the Addison/Lombard location.
Aug 06, 2024 · Laura McGeorgeAfter noticing some water damage in one of our bathrooms we called our insurace to file a claim and they directed us to Servpro of Lombard/Addison. We contacted servpro and within the hour Alex was at our door ready access the issue. From start to finish my experience with the servpro guys was great, they made things easy by handling everything with our insurance as well as keeping us in the loop. They performed mitigation and will taking care of our reconstruction.I definitely recommend anyone to use this company!
Oct 04, 2024 · Neri LgtzI can’t begin to say how appreciative I am with the job Servpro did for me. My condo flooded twice from the renters above me. Right away, they were on site with me to give me a game plan and executed it flawlessly. Everyone was so kind and helpful and available all the time with any questions I had. They worked with my insurance company from the very beginning making sure the process was as painless as it could be for me. Any costs that were my responsibility were explained in detail and it was made a point, that I understood what it was I was paying for. This was the worst experience of my life, but Servpro got me through it and the results look great.
Sep 28, 2024 · Michael SchabHOMEOWNERS BEWARE - DO NOT USE THIS COMPANYA year ago we had a flood from a broken toilet while on vacation. A lot of water ran for days and did mutilevel, multiroom damage. Our insurance recommended Servpro, so we trusted them and moved forward.Servpro demolished and removed lots of cabinets, drywall, and insulation. They ran several dehumidifiers and put the dehumidifier water drain lines in our formal dining room into our bar sink and left the property, saying they would be back in 3 days. A couple days later it was clear we couldn't sleep or work form home due to the noise. Right before I left to go to a family members house, I saw the plastic protection over the unaffected half of the dining room peeling from the ceiling and walls.As I went to investigate, there were gallons of water on the floor of the UNAFFECTED side our our dining room. The original leak never went that far. What was going on??Servpro never took the stopper out of the sink. They pulled old water out of the floor and air, and then flooded the GOOD side our dining room. They raised the temp over 100 degrees to dry out the room, but the plastic they put up to protect the undamaged side now trapped that evaporation/moisture and STEAMED our dining room, damaging our home further, covering the cabinets and their contents with water, and their flood going all the way through custom hardwood floors into the basement and the crawlspace.My contractor came by and used his moisture meter to show they also left behind drywall/insulation saturated with moisture well over 90%. They left pools of sitting water in the crawlspace from the original leak, which began to mold. (Not to mention adding many more gallons to the undamaged side). They never removed our contents/insulation in the crawlspace, exposing everything to mildew and mold. They never even installed a dehumidifier.Now they drilled holes in our cabinetry attempting to dry everything out. Our insurance company and contractor agreed that these cabinets needed to be removed, doors replaced, and everything repainted. Servpro refused, and only offered to replace one cabinet of the 12+ affected. Insurance hired an independent 3rd party to assess the situation who agreed with the contractor/insurance carrier. The VP of this Servpro branch denied everyones' consensus, grew very unprofessional, delayed our rebuild by months, and offered us less than 25% of the cost to fix the damage THEY caused and only if we the homeowner sign a ridiculous non disclosure agreement. We chose that it was more important to warn our community and neighbors.He was the ONLY person involved who didn't agree with what needed to be done.Here we are, a YEAR later, and had to open a SECOND claim to cover Servpro's negligence in order to get our house back to pre loss condition. Having another claim opened is not good for a homeowner when renewing their policy or needing to open another claim, so we are now exposed to more risk with insurance. All of this was avoidable if Servpro had done their job correctly, any manager had checked their work, or had they stood by their mistake. But they didn't, and left us hung out to dry. The president of Servpro never responded to multiple attempts to get Servpro to open their own claim or pay to cover this.The VP of this Servpro branch ranted and raved that we were all conspiring against him, that he would never work with this MAJOR insurance carrier again, and belligerently delayed responses and requests for information. Our very experienced contractor said they never saw anything like this before, and our MAJOR insurance carrier/adjusters agreed that this was WILDLY unprofessional and they hadn't ever had to deal with anything even remotely close to this.While Servpro admitted their mistake, they wouldn't do the right thing and repair their damage to get us to pre-loss condition. BEWARE of this company/branch, integrity isn't their strong suit, they will do the bare minimum, and seem to just want your insurance money.
Oct 01, 2024 · AJ Jordan
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