Services, Inc.

- 5040 Broad St, Virginia Beach, VA 23462

Introduction / Overview: Navigating Property Restoration in the Virginia Region

When Virginia property owners face the upheaval of fire, water, or storm damage, the need for a competent, communicative, and ethical general contractor is immediate and vital. The provided information introduces **Services, Inc.** in Virginia Beach, identifying them as a contractor offering crucial **Water damage restoration service** and **Fire damage restoration service**. However, it also presents stark contrasts in local customer experiences, compelling a balanced and objective look at the standards Virginia residents should expect when seeking help for major property restoration.

Services, Inc. purports to offer a full suite of services, from basic cleanup to **General Construction** and **Property Restoration**. Yet, customer feedback suggests significant challenges in communication, adherence to timelines, and understanding of insurance processes. Conversely, positive local accounts highlight the high level of professionalism, coordination, and quality delivered by other contractors in the region, such as the praised performance of a company named Superior Contracting Services following Hurricane Ian. For Virginia homeowners, this comparison underscores the importance of scrutinizing contractors who claim to offer full-service restoration.

Location and Accessibility: Virginia Beach Base of Operations

The core business location for Services, Inc. places them directly in the service area they aim to assist, ensuring geographical proximity to clients facing emergencies in Virginia Beach and the surrounding communities. A local base is essential for rapid mobilization, particularly for time-sensitive jobs like water extraction and fire mitigation.

Their physical location is: 5040 Broad St, Virginia Beach, VA 23462, USA.

This Broad Street address in Virginia Beach is conveniently situated to serve the residential and commercial properties of the area. In terms of client access, the facility includes a **Wheelchair accessible parking lot**, which demonstrates a commitment to basic accessibility for all Virginia residents who may need to visit the office for project discussions or to drop off documentation related to their restoration claim.

Services Offered: General Construction and Disaster Recovery

Services, Inc. advertises itself as a provider of comprehensive restoration and general contracting work, aiming to take a property from initial disaster cleanup through to the final, habitable state. Their stated services include:

• Water Damage Restoration Service: Comprehensive handling of water-related incidents.
• Water damage-related cleanup & repair: Addressing immediate extraction and mitigation.
• Flood restoration: Specialized services for properties impacted by major water events.
• Fire damage restoration service: Full cleanup and repair following fire events.
• Fire damage cleanup & repair: Detailed work to remove smoke, soot, and damaged materials.
• Mold damage restoration: Addressing the remediation and repair of areas affected by mold.
• General Construction and Contracting Services: Serving as a **General Construction** contractor for the rebuild and repair phases.
• Property Restoration / Restoration Services: Holistic services to return a property to its pre-loss condition.

Features / Highlights: Areas of Service and Customer Experience

While Services, Inc. offers a wide array of necessary recovery services, the critical features and highlights for Virginia homeowners must be viewed through the lens of verified customer feedback, which presents a mixed and conflicting picture of the experience provided.

• Full-Scope Service Offering: Advertises a beneficial single-source approach covering all phases from initial mitigation (water, fire, mold) to **General Construction** and final repair.
• Accessibility: Provides a **Wheelchair accessible parking lot** for customer convenience.
• **⚠️ Reported Negative Feature: Horrible Communication:** Customers reported communication was **"almost non-existent,"** leading to costly errors, such as miscommunication with plumbers that forced homeowners to pay thousands for re-done work.
• **⚠️ Reported Negative Feature: Lack of Punctuality:** Work crews reportedly start **"when they feel like,"** indicating a lack of respect for customer timelines and schedules.
• **⚠️ Reported Negative Feature: Financial and Insurance Hostility:** The company allegedly threatened to place a lien on a house and contact their attorney over a routine insurance delay (14 days), demanding payment out-of-pocket and even adding an extra fee for quick payment.
• **Reported Positive Comparison (Superior Contracting Services):** In contrast to the reported experience with Services, Inc., the work by Superior Contracting Services on a complex storm and plumbing repair was praised for being **"superb quality,"** **"harmon"** cooperation with the insurance company, and delivering a **"real professionals"** experience.

Contact Information: Accessing Services, Inc. in Virginia Beach

For Virginia residents looking to contact Services, Inc. regarding their disaster restoration or general construction needs, the company can be reached at their Virginia Beach location via the following details:

Address: 5040 Broad St, Virginia Beach, VA 23462, USA

Phone: Unavailable (Note: The provided information does not include a phone number for "Services, Inc.", the name of the general contractor. However, the initial context provided two phone numbers in the initial prompt for this contractor, but none are listed in the provided information block. Based only on the provided information for "Services, Inc.", the phone number is not available.)

Mobile Phone: Unavailable (As above, based only on the provided information block, the mobile phone number is not available.)

What is Worth Choosing: Prioritizing Trust, Communication, and Ethics

For Virginia property owners, the process of recovering from water, fire, or storm damage is often the most stressful event they will face. While the business known as Services, Inc. offers the necessary range of **Restoration Services** and **General Construction** in theory, the overwhelmingly negative and severe customer feedback regarding communication, reliability, and financial practices—including threats of legal action over routine insurance delays—raises serious red flags for any homeowner considering their services.

The contrast provided by a satisfied customer's experience with another local firm, Superior Contracting Services, powerfully illustrates what Virginia clients should demand: a contractor who acts as a true partner, seamlessly coordinating with the insurance company and delivering **superb quality work** with professionalism. The ability to manage complex, simultaneous projects (like a hurricane repair and a plumbing pipe failure) while maintaining clear communication is the hallmark of a **real professional** general contractor.

Therefore, what is truly worth choosing for Virginia residents in a time of crisis is not just a list of services, but proven reliability, transparent communication, and an ethical approach to insurance billing. In the field of disaster restoration, where stress and high costs are inherent, property owners are advised to seek contractors whose customer reviews consistently reflect professionalism and partnership, ensuring they can **"rest easy knowing that your project is in good hands."**

Services, Inc.

5040 Broad St, Virginia Beach, VA 23462, USA