ServiceMaster of Lake Shore: Your Trusted General Contractor for Disaster Restoration in Chicago, IL

ServiceMaster of Lake Shore Photos

ServiceMaster of Lake Shore Introduce

Whether you own a home or manage a commercial property in the Chicago area of Illinois, dealing with unexpected property damage from water, fire, or mold can be one of the most stressful experiences. When disaster strikes, you don't just need a cleanup crew—you need a full-service partner who can handle the entire process from emergency mitigation to the final rebuild. That’s where a qualified general contractor specializing in disaster restoration, like ServiceMaster of Lake Shore, steps in.

Operating as more than just a cleaning service, ServiceMaster of Lake Shore functions as a comprehensive disaster restoration general contractor. This means they are equipped to manage the entire scope of work required to return a property to its pre-loss condition, a crucial advantage for Illinois residents facing complex property damage. From the initial emergency response and cleanup to the necessary reconstruction and repair, having one trusted company oversee the project provides a seamless, efficient, and professional experience. They act as the single point of contact for homeowners and property managers, simplifying a process that often requires coordination between multiple specialized trades. This complete, end-to-end service model is what sets a true disaster restoration general contractor apart, offering peace of mind during a chaotic time.

One customer who managed a property with water damage noted, "One of the properties I manage experienced water damage from a burst pipe. ServiceMaster handled the job from beginning to end, it was a seamless process, we had a great professional experience." This testimonial highlights the value of having a single provider manage both the restoration and reconstruction phases.

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## Introduction / Overview

ServiceMaster of Lake Shore serves the greater Chicago area in Illinois as an expert provider of disaster restoration and reconstruction services. Specializing in water and fire damage, this company delivers comprehensive solutions that start with immediate emergency cleanup and extend through to full property reconstruction and repair. For homeowners and business owners in the Chicagoland region, this means having a reliable, professional team ready to mitigate damage, restore belongings, and rebuild your space. They aim to reduce the chaos and stress following a disaster by providing a clear, cohesive path to recovery.

The term "general contractor" in this context signifies their ability to not only perform the initial cleanup (mitigation) but also to manage all aspects of the structural repair and remodeling required after a major incident. This full-service approach is vital in Illinois, where unpredictable weather and urban density can lead to sudden, severe property damage. By offering an all-in-one service, ServiceMaster of Lake Shore eliminates the need for you to coordinate between a cleanup company, a remediation service, and a separate construction crew.

The business proudly identifies as both Latino-owned and women-owned, demonstrating a commitment to diversity and community-focused service in the Illinois market. Their services are available for both residential and commercial properties, ensuring that all local property owners have access to high-quality, professional restoration expertise when they need it most.

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## Location and Accessibility

ServiceMaster of Lake Shore is strategically located in the heart of Chicago, IL, making it an accessible resource for the city and surrounding suburbs. Their central location allows for a rapid 24/7 emergency response, which is critical when dealing with time-sensitive issues like flooding or fire damage.

The main office is situated at:

Address: 411 S Wells St Suite 903, Chicago, IL 60607, USA

Being located in a major transportation hub, their team is well-positioned to serve various parts of the Chicagoland area efficiently. When visiting the location or coordinating with their team, local users should note the following accessibility features and parking options:

The facility offers a Wheelchair accessible entrance, a Wheelchair accessible restroom, and Wheelchair accessible seating, ensuring ease of access for all clients.
A Gender-neutral restroom is provided, contributing to an inclusive environment.
Parking options in the area include Free street parking and Paid street parking, typical of a downtown Chicago location, allowing for flexibility for on-site meetings or consultations.

Their primary service, however, is on-site restoration, meaning their professional teams are deployed directly to your affected home or business, bringing their expertise and equipment to you across the Illinois service area.

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## Services Offered

As a full-service disaster restoration general contractor, ServiceMaster of Lake Shore provides an extensive array of essential services for both residential and commercial clients. These services are broken down into their core specialties:

### Water Damage Restoration Services

24/7 Emergency Response and Water Removal
Flood Cleanup and Flood Restoration (including emergency flooding services)
Burst Pipe Damage and Ice Dam Water Damage Cleanup
Sewage Cleanup and Sewage Backing Up removal and sanitizing
Water Damage-Related Cleanup & Repair and Complete Repair
Water Damage-Related Mold Removal and Mold Remediation
Structural Drying and Dehumidification
Cleanup and restoration for carpets, area rugs (including Oriental and Persian rugs), and upholstery
Hard Surface Cleaning for hardwood and vinyl flooring
Air Duct Cleaning and Air Ducts sanitizing
Content Pack Out and cleaning of salvageable contents

### Fire Damage Restoration Services

Fire Damage Cleanup & Repair
Smoke Damage Restoration and Soot Removal
Odor Removal and Smoke Odor Removal with guaranteed results
Commercial Fire Damage cleanup and restoration
Property Reconstruction following fire incidents
Debris Removal and haul-off services

### Specialized Cleaning and Restoration Services

Disaster Restoration and Emergency Restoration services
Vandalism And Graffiti Cleanup
Biohazard Remediation, Blood Cleanup, Unattended Death Cleanup, and Decomposition Cleanup
Specialty Cleaning Services for commercial spaces, health care facilities, and churches
Property Restoration And Reconstruction (rebuild and repair)
Insurance Claim documentation and assistance
Deep Cleaning, Sanitizing And Disinfecting services

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## Features / Highlights

Choosing the right general contractor in Illinois is about more than just a list of services; it's about the quality of the team and the values of the company. ServiceMaster of Lake Shore offers a number of compelling features and highlights:

24/7 Emergency Response: Disasters don't wait for business hours. They provide round-the-clock availability for immediate water, fire, or mold emergencies across the Chicagoland area.
Full-Service Restoration General Contractor: They manage the entire job from initial cleanup and mitigation through to final reconstruction and repair, offering a seamless, single-contact process for property owners.
Insurance Claim Assistance: The team helps clients navigate the complex insurance claim process, providing necessary documentation and expertise to streamline paperwork and secure a fair settlement.
Commitment to Diversity and Inclusion: ServiceMaster of Lake Shore identifies as a Latino-owned and Women-owned business, and fosters an inclusive environment that is LGBTQ+ friendly and a Transgender safespace.
Variety of Service Options: They offer the convenience of Online estimates and Onsite services to accommodate client preferences and urgent needs.
Advanced Expertise in Restoration: Their services include specialized techniques like Guaranteed Odor Removal, advanced techniques for water removal and structural drying, and certified Mold Mitigation and remediation.
Proven Customer Satisfaction: A customer whose glass balcony shattered noted, "They were incredibly friendly and easy to work with, came prepared with the right materials, and did a fantastic job... I would absolutely use them again if the need arose!" This underscores their dedication to professionalism and thorough cleanup.
Extensive Service List: Their capabilities cover everything from minor carpet cleaning and advanced stain removal to major Biohazard Remediation and large-scale Commercial Restoration Projects.

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## What is Worth Choosing

For Illinois residents, choosing ServiceMaster of Lake Shore means selecting a general contractor partner who is equipped to handle the full lifecycle of disaster recovery. In a city like Chicago, where quick response times and comprehensive service are essential after an emergency like a burst pipe or a structural fire, this company provides significant value.

Their most compelling asset is the full-service model, which eliminates the common headache of coordinating multiple contractors. When your basement floods or your commercial building suffers smoke damage, you need one reliable contact to manage the water extraction, the structural drying, the cleaning of contents, and the subsequent drywall, flooring, and ceiling repairs. ServiceMaster of Lake Shore provides this single-source accountability, ensuring consistency and quality throughout the entire project, from emergency call to final walk-through.

Furthermore, their experience in handling insurance claims provides a critical layer of support. Disasters are financially and emotionally taxing, and having experts who can properly document the damage and communicate with adjusters is an invaluable service that helps maximize the claim and minimizes the client’s administrative burden. By choosing a locally operated, yet nationally backed ServiceMaster brand, you benefit from the resources and training of a massive network combined with the personal touch and community focus of a Latino-owned and woman-owned local Chicago business. This combination of expertise, efficiency, community values, and a 24/7 immediate response capability makes them a preferred and trustworthy choice for property restoration and reconstruction in the Chicago and greater Illinois region.

Whether the damage is large or small, residential or commercial, their team’s commitment to providing a "seamless process" and "fantastic job," as noted by local customers, speaks volumes about their dedication to restoring both the property and the client’s peace of mind.

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## Contact Information

To request an emergency response, schedule an on-site service, or inquire about their full range of restoration and reconstruction services, you can contact ServiceMaster of Lake Shore using the information below:

Address: 411 S Wells St Suite 903, Chicago, IL 60607, USA

Phone (Local): (312) 707-8597

Phone (Mobile): +1 312-707-8597

ServiceMaster of Lake Shore Inside

Water Damage Restoration Service
Carpet cleaning
We deep clean carpets to remove tough stains, odors, and allergens for a healthier home or office.
Fire damage cleanup & repair
When a house fire strikes, you need a professional team to help you recover. ServiceMaster of Lake Shore in downtown Chicago, IL, offers fire damage cleanup and repair services. Our techs provide emergency pre-cleaning, content cleaning and pack-out, deep cleaning and deodorization for walls.
Flood cleanup
Fast flood cleanup services to extract water, dry surfaces, and stop mold before it spreads.
Flood restoration
ServiceMaster of Lake Shore restores flood-damaged homes and businesses across the Chicago area with full drying, cleaning, and repairs.
Sewage cleanup
At ServiceMaster of Lake Shore, our team specializes in sewage cleanup and restoration for Chicago, IL and suburbs. Regardless of how extensive your sewage backup is, we will remove hazardous waste materials and clean, sanitize, and restore your property - so you can get back to life as usual.
Water damage-related cleanup & repair
Water damage from flooding and heavy rain can wreak havoc on your home or business. At ServiceMaster of Lake Shore, we specialize in providing comprehensive, professional water damage cleanup services to restore your Chicago, IL property and help you get life back to normal.
Water damage-related mold removal
Mold: it’s an unsightly, dangerous problem. If you have mold growth in your residential or commercial property in Chicago, IL or suburbs, you need ServiceMaster of Lake Shore to help you eradicate it. Offering skilled technicians and state-of-the-art equipment, we’ll fix your mold problem.
Water removal
We respond fast to extract standing water and begin drying before damage spreads.
24 / 7 Emergency Response
ServiceMaster of Lake Shore is available 24/7 in the Chicago area to respond to water, fire, or mold emergencies.
24/7 Response
Call anytime—day or night—for fast, professional disaster response and damage control.
Advanced Stain Removal
We lift tough stains from carpets and upholstery, including wine, grease, pet accidents, and more.
Air Duct Cleaning
We clean air ducts to improve air quality and remove dust, mold spores, and allergens.
Air Ducts
We clean air ducts to reduce dust, allergens, and mold, improving indoor air quality.
Area Restoration
We restore damaged areas in homes and businesses—whether it’s a single room or an entire floor.
Area Rug
We gently clean all types of area rugs, lifting dirt and restoring fibers without fading or fraying.
Area Rug Cleaning
We clean all types of area rugs, lifting dirt and stains while protecting delicate fibers.
Attic Insulation
We remove damaged attic insulation after water or mold damage and coordinate replacement as part of restoration.
Biohazard Remediation
ServiceMaster of Lake Shore provides safe, discreet biohazard cleanup throughout the Chicago area.
Blood Cleanup
We follow OSHA-compliant procedures to clean and disinfect blood spills in homes, businesses, or vehicles.
Burst Pipe
We clean up after burst pipes and help detect hidden water damage before it worsens.
Burst Pipe Damage
In Chicago-area homes and businesses, we remove water, dry structures, and repair damage caused by frozen or broken pipes.
Carpet And Upholstery
We clean carpets and upholstery together for a full-room refresh that removes dirt, allergens, and odors.
Carpet Cleaning In Chicago
We provide expert carpet cleaning for Chicago homes and businesses—lifting dirt, stains, and allergens.
Chemical Spills
We contain and clean up hazardous chemical spills safely in homes and commercial facilities.
Church Cleaning
We clean and restore churches after fire, water, or mold damage—treating each space with care and respect.
Cleaning And Disinfecting
We deep clean and disinfect surfaces in homes and commercial spaces to eliminate germs and contaminants.
Cleaning And Restoration
ServiceMaster of Lake Shore delivers complete cleaning and restoration in the Chicago area after water, mold, or fire damage.
Commercial & Industrial
We clean and restore commercial and industrial properties, minimizing downtime and disruption.
Commercial Area Rug Cleaning
We clean large rugs in offices, lobbies, and retail spaces, removing deep-set stains and restoring a professional look.
Commercial Building
Chicago property managers rely on us for cleaning and restoration services across office buildings and commercial spaces.
Commercial Carpet Cleaning
Our team handles large-scale carpet cleaning in office buildings, hotels, and other commercial spaces.
Commercial Fire Damage
Commercial Floor Cleaning
We clean tile, VCT, and carpeted floors to maintain clean, professional environments for your business.
Commercial Properties
Our Chicago team restores offices, warehouses, and mixed-use spaces after water, fire, or mold damage.
Commercial Restoration Services
Commercial Space
We clean, sanitize, and restore all types of commercial spaces to meet safety and appearance standards.
Commercial Water Damage
We extract water, dry surfaces, and repair damage for offices, retail buildings, and industrial sites.
Complete Repair
We repair walls, floors, and fixtures after damage to restore the space to its original condition.
Complete Restoration
In the Chicago area, ServiceMaster of Lake Shore handles full restoration from start to finish—cleanup, repairs, and rebuilds.
Content Pack Out
We carefully inventory, pack, and store your belongings during the cleanup and restoration process.
Debris Removal
We remove construction debris, damaged materials, and waste during the cleanup and restoration process.
Decomposition Cleanup
We provide discreet, professional cleanup after unattended deaths, following biohazard safety protocols.
Deep Cleaning
ServiceMaster of Lake Shore provides deep cleaning for Chicago homes and commercial spaces—ideal for move-ins, renovations, or post-disaster cleanup.
Deeper Clean
We go beyond surface-level cleaning with deep scrubbing, stain lifting, and odor removal for any surface in your Chicago property.
Disaster Cleanup
ServiceMaster of Lake Shore handles disaster cleanup throughout Chicago, restoring safety after fire, flood, or storm damage.
Disaster Cleanup Services
We clean up after fires, floods, storms, or trauma—restoring order and safety fast.
Disaster Restoration
From fire to flood, we restore homes and businesses quickly after any disaster.
Disaster Restoration Services
We clean, dry, and rebuild homes and businesses after natural or man-made disasters.
Emergency Cleanup
Fast response for water, mold, fire, or trauma-related cleanup—day or night.
Emergency Flooding
We respond fast to flooding emergencies with water extraction, drying, and sanitizing to protect your property.
Emergency Flooding Services
Our crew responds 24/7 to extract water, prevent mold, and protect your home from lasting flood damage.
Emergency Restoration
In the Chicago area, we restore properties quickly after emergencies with full-service mitigation and repair.
Facility Cleaning
Chicago property managers rely on us for deep cleaning of office, retail, and industrial facilities.
Fire And Water Damage Cleanup
We clean up fire, smoke, and water damage—removing soot, drying surfaces, and repairing affected areas.
Flooded Basement Cleanup
Floor And Carpet Cleaning And Restoration
We clean and restore flooring and carpets after water, fire, or heavy wear and tear.
Floor Mat Cleaner
We clean rubber, carpeted, and anti-fatigue floor mats to extend their life and improve cleanliness.
Floor Mat Cleaning
We deep clean entry mats and commercial floor mats to remove embedded dirt and stains.
Floor Mats Clean
ServiceMaster of Lake Shore deep cleans floor mats across Chicago to remove embedded dirt and improve safety.
Free Consultation
We offer free consultations for restoration and cleaning projects with clear next steps and no pressure.
Full Service Cleaning & Restoration
From water extraction to reconstruction, we provide complete cleanup and restoration in homes and businesses.
Guaranteed Odor Removal
ServiceMaster of Lake Shore guarantees odor removal for smoke, mold, sewage, and pets using advanced deodorizing systems.
Hard Surface
We deep clean hard surfaces like tile, concrete, and vinyl, removing buildup and restoring a clean finish.
Hard Surface Cleaning
We clean and polish tile, stone, and other hard surfaces, removing dirt and restoring shine.
Hard Surface Floor Cleaning
We clean and restore tile, vinyl, concrete, and other hard floors to their original shine.
Hard Surface Floors
Our Chicago technicians clean and maintain hard floors in homes, restaurants, and commercial buildings.
Hardwood Flooring
Health Care Facilities
We provide deep cleaning and disinfection services for healthcare facilities, ensuring a safe and sanitary environment.
Healthcare Cleaning Services
We provide medical-grade cleaning services for clinics, dental offices, and healthcare facilities.
Ice Dam Water Damage Cleanup
Chicago homes often suffer water damage from ice dams—we stop the leaks and clean up the mess.
Ice Damming
We clean up water damage from ice dams and check for hidden moisture to prevent future mold growth.
Insurance Claim
ServiceMaster of Lake Shore helps Chicago homeowners and businesses navigate restoration-related insurance claims.
Manual Cleaning
Our team provides careful, hands-on cleaning for delicate or specialty surfaces.
Medical Cleaning Services
We deliver deep, hygienic cleaning for medical offices, exam rooms, and labs using EPA-approved methods.
Medical Facility
ServiceMaster of Lake Shore delivers medical-grade cleaning services to clinics and healthcare spaces in the Chicago area.
Mold Cleaning
We eliminate mold from walls, ceilings, and floors using safe, effective removal techniques.
Mold Damage Restoration
From cleanup to repairs, we restore mold-damaged spaces and help prevent future growth.
Mold Mitigation
ServiceMaster of Lake Shore provides mold mitigation services throughout Chicago to stop the spread and protect your property.
Mold Remediation
We remove mold colonies, repair affected areas, and restore clean indoor air quality.
Mold Removal
We safely remove mold from your property, protecting structural integrity and indoor air quality.
Odor Elimination
We remove odors caused by smoke, mold, pets, and biohazards to restore clean, breathable air.
Odor Removal
We eliminate strong odors caused by smoke, mold, pets, and sewage using commercial-grade deodorizing equipment.
Odor Removal Services
ServiceMaster of Lake Shore removes tough odors in Chicago homes and businesses using advanced deodorizing systems.
Oriental Rugs
We clean delicate oriental rugs with care, removing stains and restoring beauty without damaging fibers.
Persian Rugs
In the Chicago area, ServiceMaster of Lake Shore professionally cleans Persian rugs to lift dirt, stains, and odors.
Power Wash
We pressure wash exteriors, driveways, decks, and sidewalks to eliminate grime and boost curb appeal.
Property Damage
We assess and repair all types of property damage—fire, flood, storm, and more.
Property Restoration And Reconstruction
We restore and rebuild damaged properties after fire, water, or mold damage.
Rebuild And Repair
ServiceMaster of Lake Shore handles full structural repair and rebuilds throughout the Chicago area.
Repair & Restoration
Residential And Commercial
In Chicago, we restore both residential homes and commercial properties with tailored service and quick response.
Residential Cleaning
We offer one-time or recurring deep cleaning services for homes, apartments, and condos.
Restoration Equipment
We use professional-grade drying, cleaning, and deodorizing equipment on every restoration job.
Restoration Projects
Roof Leak
We repair damage to area rugs and restore fraying, holes, and weakened backing.
Rug Repair
We repair damage to area rugs and restore fraying, holes, and weakened backing.
Rug Stain Removal
ServiceMaster of Lake Shore lifts deep stains from rugs across Chicago with gentle, effective methods.
Sanitizing And Disinfecting
We disinfect surfaces in homes, businesses, and medical offices to help reduce germs and viruses.
Sewage Backing Up
We clean up sewage backups, disinfect affected areas, and prevent further damage to your home or business.
Sewage Backup Cleanup
Smoke Damage Restoration
We remove smoke stains, soot, and odors to restore your property to a safe and livable condition.
Smoke Odor Removal
We eliminate smoke odors at the source using specialized deodorizing equipment.
Soot Removal
We clean soot from walls, ceilings, and furniture after fires to prevent staining and air contamination.
Specialized Cleaning
ServiceMaster of Lake Shore offers specialized cleaning throughout the Chicago area for biohazards, hoarding, trauma, and more.
Specialty Cleaning
ServiceMaster of Lake Shore provides specialty cleaning across Chicago for trauma scenes, hoarding, biohazards, and more.
Specialty Cleaning Services
Stain Removal
We remove stubborn stains from carpets, rugs, and upholstery using professional-grade cleaning solutions.
Steam Cleaning
Our steam cleaning services lift embedded dirt, grease, and grime from carpets and upholstery without harsh chemicals.
Storm Damage Cleanup
In the Chicago area, we remove debris, board up damage, and clean storm-affected properties quickly and safely.
Unattended Death Cleanup
We discreetly clean and sanitize scenes after unattended deaths, following strict health and safety protocols.
Unattended Decomposition
In the Chicago region, we handle decomposition cleanup with sensitivity and professionalism to restore the space.
Upholstery Cleaning And Restoration
We clean and restore couches, chairs, and more—lifting stains and odors while protecting fabric and shape.
Vandalism And Graffiti Cleanup
We remove graffiti, board up broken windows, and clean debris after property vandalism.
Vandalism Cleanup
Vinyl Flooring
Water Damage Cleanup And Restoration
We clean up water, dry all affected areas, and restore your home or business after leaks, floods, or storms.
Water Damage Cleanup Process
Our step-by-step water cleanup includes extraction, drying, sanitizing, and damage repair to fully restore your property.
Water Damage Repair
In the Chicago area, ServiceMaster of Lake Shore repairs water-damaged walls, floors, and ceilings with expert care.
Water Damage Restoration and Fire Damage Cleanup
We provide emergency water damage cleanup and fire damage repair

Fire Damage Restoration Service
Commercial Fire Damage
We restore fire-damaged commercial properties, including smoke cleanup, soot removal, and structural repairs.
Odor removal
ServiceMaster of Lake Shore removes tough odors across Chicago—from smoke and mold to sewage and pet damage.
Property reconstruction
We handle full property reconstruction after fire, flood, or mold damage, including drywall, flooring, and structural repairs.
Smoke damage cleanup
We remove smoke residue, clean stained surfaces, and restore air quality after a fire.

ServiceMaster of Lake Shore Details

From the business
Identifies as Latino-owned
Identifies as women-owned

Service options
Online estimates
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
Assistive hearing loop

Amenities
Gender-neutral restroom

Crowd
LGBTQ+ friendly
Transgender safespace

Parking
Free street parking
Paid street parking

ServiceMaster of Lake Shore Location

ServiceMaster of Lake Shore

Illinois Cook County Chicago Chicago Loop South Wells Street

411 S Wells St Suite 903, Chicago, IL 60607, USA

ServiceMaster of Lake Shore Reviews

An average rating of ★5 from 7 user reviews.★ 5★ 4★ 3★ 2★ 1

One of the properties I manage experienced water damage from a burst pipe. ServiceMaster handled the job from beginning to end, it was a seamless process, we had a great professional experience.
Dec 27, 2022 · Patricia Alvarado
We booked service master to clean up after a glass balcony shattered. There was glass all over the ground and balcony. They were incredibly friendly and easy to work with, came prepared with the right materials, and did a fantastic job. They vacuumed up the glass on the balcony and ground, as well as the living room floor where some shards had landed from people walking through the room. I would absolutely use them again if the need arose!
Apr 01, 2023 · Kathleen Frost
My condo experienced water damage from a frozen burst pipe in the unit above. The unit is vacant and of course they had turned off the heat. My duplex unit experienced most of the water damage. I called my insurance company, they sent out ServiceMaster of Lake Shore to stabilize my property, unfortunately the damage was more severe than i thought. several rooms were affected, flooring, drywall, carpet, and cabinets. I just spent a lot of time and money remodeling my condo, I just purchased it this summer and its the second water loss I experience. So far I am not happy with my neighbors, but there is not point in complaining about it anymore. However I am glad i went with ServiceMaster. They did a great job of explaining the work in detail as well as navigating the insurance claims process. At this point i have to move out temporarily from my home, but I am confident that I am in good hands. I highly recommend them.Thank you!
Mar 11, 2019 · Wendy Monroy
I live in a high-rise condo downtown and experienced water damage from the unit above me. Our building engineer didn't know what he was doing so I called Service Master and they were able to take care of my unit and handle the claim with my insurance and association. I was very pleased with their service.
Aug 19, 2021 · Magdalena Rodriguez
the team did a great job getting our home back to where it was before the water damage. they matched the materials and finishes and the quality of the work was excellent. you can tell that they take pride in their work.
Dec 12, 2021 · daniel west