ServiceMaster DSI - Downers Grove

- 2400 Wisconsin Ave, Downers Grove, IL 60515

Welcome to ServiceMaster DSI in Downers Grove, Illinois, your premier provider of comprehensive general contractor and disaster restoration services for the Chicagoland area and beyond. When unexpected damage strikes your home or business, the process of cleanup, mitigation, and full restoration can be overwhelming. As a full-service contractor, ServiceMaster DSI simplifies this complex process, offering a single point of contact to handle every aspect of the recovery—from the initial emergency cleanup to the final reconstruction.

Based right here in Illinois, ServiceMaster DSI is a privately held company that has been a leading force within the ServiceMaster network since 1981, specializing in residential and commercial disaster restoration through the ServiceMaster Restore and ServiceMaster Recovery Management (SRM) brands. We understand the unique challenges that property owners in Illinois face, from severe weather events to common property issues like burst pipes or fire damage. Our mission is to restore your property to its pre-loss condition as quickly and efficiently as possible, minimizing disruption to your life or business operations.

We are committed to delivering superior brand quality, value, and service, ensuring your peace of mind during stressful times. Our team is skilled in balancing customer priorities, focusing on a fast response to quickly return homes and businesses to full use. This vertical integration of service offerings—from initial water extraction and mold remediation to complete reconstruction—ensures quality and efficiency throughout the entire restoration and general contracting process. For residents and business owners in Illinois seeking reliable, professional, and compassionate restoration services, ServiceMaster DSI is a trusted partner in recovery.

The headquarters for ServiceMaster DSI is conveniently located in the Chicagoland region, allowing us to rapidly deploy our expert teams across Illinois and the greater Midwest when disaster strikes. Our local office details are as follows:

Address: 2400 Wisconsin Ave, Downers Grove, IL 60515, USA

Primary Phone: (630) 949-3425

Mobile Phone: +1 630-949-3425

Our commitment to local customers means we are always ready to assist. The Downers Grove office is equipped with a wheelchair-accessible entrance and parking lot, demonstrating our commitment to serving all members of our community. Furthermore, our emergency services operate on a 24/7/365 basis, ensuring that no matter when a disaster occurs—day or night, weekend or holiday—an expert team is on standby to begin the mitigation and restoration process immediately.

ServiceMaster DSI operates as a full-service general contractor specializing in a vast array of disaster recovery and restoration services for both residential and commercial properties. This comprehensive approach means we manage the entire project, from initial cleanup to final rebuilding. Our extensive service list includes:

Emergency and Mitigation Services:

• 24/7/365 Emergency Service and Disaster Cleanup
• Water damage-related cleanup and repair (Water Extraction, Water Removal, Drying and Dehumidification)
• Flood cleanup and Water & Flood Disaster Recovery
• Fire damage cleanup and repair (Smoke Damage Restoration, Soot and Smoke Damage, Cooking Fires)
• Mold inspection and Water damage-related mold removal (Mold Remediation, Mold Abatement)
• Sewage cleanup and Environmental Cleanup
• Trauma Cleaning and Hazardous Waste Cleanup
• Board Up and Tarping services
• Emergency Power Services and Temporary Power
• Odor Control and Odor Damage mitigation
• Vandalism and Graffiti Cleanup

Structural and Reconstruction Services (General Contracting):

• General Contracting and Complete Restoration
• Reconstruction Services for severely damaged properties
• Structural Repair and Structural Restoration
• Roof Repair and restoration
• Flooring replacement and repair
• Residential Building and Commercial Property Restoration
• Restoring and Renovating damaged areas
• Remodeling services as part of the restoration plan

Content and Specialty Services:

• Pack Out and Storage (Controlled Storage, Content Inventory, Content Storage)
• Content Cleaning and Contents Restoration (Dry Cleaning, Clothing, and Textile Restoration, Fine Art Restoration)
• Document Restoration
• Specialty Services for unique cleanup situations
• Housekeeping Services post-restoration
• Project Management and Daily Monitoring of restoration sites

Disaster & Insurance Specialization:

• Expert assistance with the Insurance Claim process
• Handling damage from Natural Disasters, Storm Damage, Tornado Damage, and Hurricane Cleanup
• Mitigation for Burst Pipes, Frozen Pipes, and Sump Pump Failure
• Commercial Pre Loss Planning
• Continuing Education Classes for Insurance Professionals

Choosing ServiceMaster DSI means partnering with a company that offers significant advantages in the disaster restoration and general contracting space, including:

• Full-Service General Contracting: We handle the entire recovery process, from initial water mitigation and debris removal to full structural reconstruction and remodeling, eliminating the need to hire multiple contractors.
• 24/7/365 Emergency Response: Disasters don’t wait for business hours. Our team provides around-the-clock emergency services to start mitigation immediately, which is crucial for minimizing the extent and cost of damage.
• Residential and Commercial Expertise: We service both homes and businesses, including specialized facilities like Hospitals & Healthcare Facilities and Assisted Living centers, with tailored disaster recovery solutions.
• Commitment to Customer Communication: As noted by clients, the team—including leaders like John Santiago—excels at communication, keeping clients informed throughout the complex process with professionalism, compassion, and empathy.
• Advanced Content Management: Our services extend beyond the structure, offering professional Packout Services, Content Inventory, and specialized cleaning for items like textiles, documents, and fine art.
• Illinois Local Presence with National Backing: As a significant operator within the national ServiceMaster Restore and SRM brands, we bring local accountability and rapid response backed by industry-leading tools and trusted, proven processes.

For residents and business owners in Downers Grove and the greater Illinois region, ServiceMaster DSI stands out as the comprehensive choice for general contracting in the wake of a disaster. Dealing with fire, water, or mold damage is inherently stressful, and managing multiple vendors for cleanup, repair, and reconstruction only adds to the anxiety. By selecting ServiceMaster DSI, you are choosing a vertically integrated solution. This means that the same professional team that conducts the initial water extraction and mold abatement is the same team that manages the structural repairs, flooring replacement, and final reconstruction. This streamlined approach offers several benefits:

First, it drastically speeds up the project timeline. There are no delays between the mitigation and reconstruction phases, as all planning and execution are coordinated internally. Second, it ensures quality control. Our team is fully accountable for the entire job, from the sub-floor drying to the final coat of paint, guaranteeing a consistent standard of excellence. Third, the compassionate and empathetic service, highlighted in customer reviews, underscores a commitment to treating clients with the care they need during what is often the worst day of their lives. For complex insurance claims and large-scale damage, having a single, highly professional, and communicative general contractor managing the details is invaluable. When disaster strikes in Illinois, ServiceMaster DSI is ready to be the partner that restores your property and, more importantly, your peace of mind.

ServiceMaster DSI - Downers Grove

2400 Wisconsin Ave, Downers Grove, IL 60515, USA