PuroClean Restoration Services Photos










PuroClean Restoration Services Introduce
Introduction / Overview
When disaster strikes a home or business in Oregon, the path to recovery can feel daunting and overwhelming. For residents and business owners in the Hillsboro area and beyond, having a reliable and compassionate general contractor to turn to is not just a convenience, but a necessity. PuroClean Restoration Services is a leading name in the industry, specializing in a wide range of property emergency services. They are known as "The Paramedics of Property Damage®" for a reason—their team responds with urgency and professionalism to help families and businesses overcome the devastating setbacks caused by water, fire, mold, and other conditions. As a local business, they have a deep understanding of the unique challenges and needs of the Oregon community. The glowing reviews from real customers highlight their commitment to excellence, particularly their prompt response and expert approach. One client shared how the team "came to our rescue" after an unexpected water loss at their office, saving them thousands of dollars by drying everything in place. Another customer, who faced a flooded basement, praised the team—specifically mentioning Brian, Jared, and Vee—for their efficiency and the "calming presence" they provided during a stressful emergency. This is a core part of PuroClean's ethos: not only to restore property but also to restore peace of mind. Their technicians are highly trained and certified, utilizing state-of-the-art equipment to ensure every job, big or small, is done thoroughly and to the highest industry standards. Whether it's a commercial office or a residential basement, they approach every project with the same level of dedication and care. This commitment to going above and beyond, as evidenced by a customer review that mentioned the team hand-drying tattered children's books, demonstrates their heartfelt dedication to their clients. For Oregonians, PuroClean Restoration Services is a trusted partner that brings expertise, efficiency, and a human touch to every restoration project.
Location and Accessibility
PuroClean Restoration Services is conveniently located at 5882 NE Pinefarm Ct, Hillsboro, OR 97124, USA. This strategic location in the heart of Hillsboro makes them highly accessible to residents and businesses throughout Washington County and the greater Portland Metropolitan Area. Being based in Hillsboro allows them to provide a rapid response to emergencies in nearby communities such as Beaverton, Forest Grove, and Tigard, as well as the city of Portland itself. For disaster-related events, a quick response is crucial in mitigating further damage, and their local presence ensures they can be on-site promptly. The address is easily found, which is a major benefit for clients who may need to visit for a consultation or to discuss their project. Their strong local roots and deep community connections are a significant advantage. The team is proud to be a part of the Hillsboro community and is dedicated to serving their neighbors with speed and professionalism. Their ability to respond to calls 24/7, coupled with their accessible location, makes them a reliable and trusted resource for anyone in the Oregon region facing a property emergency. The peace of mind that comes from knowing a dependable and local team is just a short drive away cannot be overstated during a crisis.
Services Offered
Water Damage Restoration: As highlighted in customer reviews, PuroClean specializes in water damage cleanup. This includes rapid water extraction, professional-grade structural drying, and a full-scale plan to prevent mold growth and restore the property. Their prompt response and ability to dry materials "in place" can save clients significant costs.
Fire and Smoke Damage Restoration: After a fire, they provide comprehensive services to clean up smoke, soot, and odor. This includes thorough cleaning of all affected surfaces and the use of specialized equipment to eliminate lingering smoke smells, making the space habitable again. They also work with clients to restore belongings and rebuild damaged areas.
Mold Remediation: They are experts in identifying, containing, and safely removing mold infestations. Using industry-best practices and advanced equipment, their team ensures that all mold is thoroughly eliminated and that the property is returned to a safe and healthy condition, addressing both the mold and the underlying moisture source.
Biohazard Cleanup: PuroClean is equipped to handle sensitive biohazard situations with the utmost care and discretion. Their technicians are trained to safely clean and sanitize areas affected by hazardous materials, adhering to all industry regulations and protocols to ensure a safe environment.
Reconstruction Services: As a full-service general contractor, they go beyond mitigation and cleanup. They are capable of handling the entire reconstruction process needed to restore a property to its pre-damage state, from minor repairs to major rebuilding, offering a seamless and integrated service for their clients.
Emergency Services: They understand that emergencies don't wait for business hours. PuroClean offers 24/7 emergency response services for fire, water, and other disasters, ensuring that an expert team is always just a phone call away to mitigate damage and start the recovery process immediately.
Contents and Document Restoration: As demonstrated by a customer review about hand-drying children's books, their team has a deep appreciation for the sentimental value of personal items. They offer services to clean, restore, and preserve contents, including documents and other cherished belongings, helping clients save what matters most.
Features / Highlights
Prompt and Efficient Response: This is a major highlight consistently praised by customers. The team is known for responding quickly to emergencies, a critical factor in preventing secondary damage and reducing overall restoration costs. Their ability to act fast during a crisis provides immense relief to clients.
Exceptional Customer Communication: Clients appreciate the team's commitment to keeping them informed at every step of the process. They patiently answer questions, provide consistent updates, and explain the next steps clearly, which creates a calming presence during a stressful time. This strong communication builds trust and confidence.
Professional and Compassionate Team: The team members, including individuals like Brian, Jared, and Vee, are frequently mentioned in reviews for their professionalism, expertise, and kindness. They are not just technicians but caring individuals who go the extra mile, even for items of only sentimental value, demonstrating a genuine empathy for their clients' situations.
Comprehensive, Full-Service Solutions: PuroClean offers an all-in-one service that covers everything from initial emergency response and cleanup to full reconstruction. This holistic approach means clients don't have to coordinate multiple contractors, simplifying a complex process and ensuring a smoother recovery journey.
Expertise in Working with Insurance: The company has a proven track record of working closely with insurance companies, as mentioned in customer reviews. They understand the claims process and can help clients navigate it smoothly, which is a huge benefit in a high-stress situation.
Community-Minded and Proactive: Their dedication goes beyond just a job. The team offers valuable tips to help clients better prepare their homes for the future, showing a commitment to the long-term well-being of the community they serve. This proactive and helpful attitude sets them apart.
Contact Information
For those in the Oregon region who require immediate or planned restoration services, PuroClean Restoration Services is ready to help. Their office is located at 5882 NE Pinefarm Ct, Hillsboro, OR 97124, USA. For quick and reliable service, they can be reached by phone at (503) 820-5200 or on their mobile line, which is +1 503-820-5200. With 24/7 availability, their contact information provides a lifeline for anyone facing an unexpected property disaster. The accessibility of their local phone number and address reinforces their role as a trusted and dependable partner in the community, available whenever an emergency strikes.
Conclusion: Why this place is suitable for locals
PuroClean Restoration Services is an exemplary choice for any Oregonian in need of a general contractor for restoration. Their combination of a rapid, 24/7 emergency response and a comprehensive suite of services makes them a perfect fit for the local community. Their deep expertise in handling everything from water and fire damage to mold and biohazards, all from a local Hillsboro base, ensures that help is always close by. But what truly sets them apart is their team's human-centered approach. The reviews speak volumes about their professionalism, kindness, and communication skills, with clients feeling a sense of calm and reassurance even during chaotic events. The company's commitment to going the extra mile—whether by saving thousands of dollars in renovation costs or by carefully preserving sentimental items—demonstrates their dedication to not just restoring property, but to helping people rebuild their lives. For these reasons, PuroClean Restoration Services is more than just a business; it is a vital community partner, and the first call that locals should make in a time of emergency.
PuroClean Restoration Services Services
Water Damage Restoration Service
- Water damage-related cleanup & repair
- Carpet cleaning
- Fire damage cleanup & repair
- Flood cleanup
- Flood restoration
- Flooring
- Mold cleaning
- Mold damage restoration
- Mold inspection
- Mold mitigation
- Mold remediation
- Remodeling
- Sewage cleanup
- Water damage-related mold removal
- Water removal
- Water Damage Restoration in Hillsboro
Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use.
- Mold Removal & Remediation in Hillsboro
PuroClean offers mold removal services to stem the tide of mold, as well as cleaning and sanitization, including mold odor removal to restore your home or business to its original condition. Removal of mold can be a serious endeavor, and PuroClean has the expertise and technology for the job.
- Biohazard Cleanup Services in Hillsboro
PuroClean restoration professionals are licensed, insured, and certified to remediate biohazard environments safely and in accordance with all applicable laws and standards. We understand that some events may be sensitive and must be handled with compassion and discretion.
- Reconstruction Services in Hillsboro
When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. We salvage everything that can be saved, then our construction specialists make all the necessary post-mitigation repairs.
- 24 / 7 Emergency Response
- Applied Microbial Remediation
- Applied Structural Drying
- Bathroom Remodels
- Biohazard Cleaning Services
- Biohazard Cleanup Services
- Biohazard Remediation
- Carpet Cleaners
- Carpets And Upholstery
- Clean Out
- Clean Up
- Cleaning And Restoration Services
- Cleanup And Restoration
- Clearance Testing
- Commercial And Residential
- Commercial Property
- Contents Cleaning
- Coronavirus Cleaning Services
- Coronavirus Cleanup Services
- Crawl Spaces
- Deep Clean
- Deodorization And Odor Control
- Disaster Cleanup
- Disaster Restoration Services
- Disinfection And Cleaning
- Duct Cleaning
- Emergency Assistance
- Hazardous Materials
- Hoarding Cleanup
- Hoarding Scenes
- Hospital Grade Disinfectants
- Insurance Billing
- Insurance Claim
- Insurance Coordination Support
- Professionals Water Damage Restoration
- Property Damage Restoration
- Property Management
- Thermal Imaging
- Trauma Scene Clean
- Ultra Sonic Cleaning
- Virus Decontamination
- Water Mitigation
PuroClean Restoration Services Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
PuroClean Restoration Services Location
PuroClean Restoration Services
5882 NE Pinefarm Ct, Hillsboro, OR 97124, USA
PuroClean Restoration Services Reviews
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★ 5★ 4★ 3★ 2★ 1PuroClean came to our rescue when we had an unexpected water loss at our office. They responded promptly and were able to dry everything in place, saving us thousands of dollars in renovation costs. Thank you to everyone on the PuroClean team for doing such a great job!
Mar 28, 2025 · AccuGuard EnvironmentalI cannot recommend PuroClean highly enough. Brian, Jared, Vee, and their crew efficiently cleared out our flooded basement within days. Their communicative, prompt, and expert approach provided a calming presence during our unexpected emergency.Throughout their time in our home, they maintained the utmost professionalism. They kept us informed at every step, patiently answered our questions (often multiple times), and offered valuable tips to better prepare our house for the future. Their dedication was evident when they even hand-dried four boxes of tattered, soaked children's books that held only sentimental value for us.While I hope we never need their services again, PuroClean will undoubtedly be our first call in case of another emergency.
Feb 21, 2025 · Rebecca McKennaThis company will 100% take advantage of you in your time of need. They prey on your misfortune and pressure you into making decisions you shouldn't be making at the time. They will send a team out and tell you that your house built in 1998 needs to be tested for asbestos which they haven't used in 10+ years. Then when you don't go with their services they will charge you over $1000 for service calls and the asbestos test which only cost about $75. This is a complete joke of a company. Everyone beware of their shady practices and never sign anything from them. Unless you love being taken advantage of. This is a complete scam they will try and take you for everything you have. By the way they come recommend by State Farm. This is my first review ever but this is one I can't get over. Shame on you PuroClean!!!
Mar 26, 2025 · Rex and Jene LaCornuNo one expects to have a flood in your house...if you do HIRE PUROCLEAN!!If you don’t read my whole review and just want to skim.... HIRE PUROCLEAN!! Seriously don’t hesitate.... HIRE PUROCLEANThey are amazing and super professional!!!Now for my story!!Our dishwasher decided my floor was dirty and wanted to help me out. Not knowing it’s power and the amount of water it uses... it decided to FLOOD MY KITCHEN! Thanks for the help but NOW WHAT???I shut off the water, sopped up the water, had a little freak out moment yelling at the dishwasher for trying to help and called my insurance cause I knew this was not good!After calling my insurance they recommended three companies... two of which I had heard HORROR stories about....which their reviews matched the stories but wait what about this Puroclean company?!? Well let’s give them a shot!! SO THANKFUL I DID!!! Within 20 mins they were here in a well marked clean vehicle, and a service man (Eddie) who was clean cut and In a professional looking uniform with a huge smile saying “don’t stress, this is what we do and we will take care of everything!”They immediately started drying everything and then the process began!! We had old school linoleum that tested positive for asbestos!! Oh no, now what?! Puroclean took care of hiring the asbestos remediation team and environmentalist to clear everything! Whew!After the floor was all removed they informed me all of the cabinets needed to come out due to the sub floor being soaked. Away with my 80’s cabinets.... I mean I wasn’t sad about this but now what?? And how much is this going to cost me out of pocket ?Insurance gave me a name of a contractor who came in and I just didn’t get a good vibe from him.That’s when Puroclean informed me they do restoration/construction services as well!!! I had such a great experience with them for the remediation and demo I said please send me your project manager to talk!!They sent out Mike Watson. We started to go over a plan for restoration! He just kept saying “trust me”, “I will deal with insurance”, “we have the customers best interest in mind”..... ya ya Mike that’s what all “contractors” say!!Man was he right!! Not only did Mike deliver and do EVERYTHING he promised he also negotiated with my insurance company in our favor to make my dream kitchen come out of a disaster water emergency!!Not only did we make a TON of changes to the layout of the kitchen, we also wanted to upgrade all of the finishes.Quartz instead of FormicaLuxury vinyl plank flooring instead of linoleum...and throughout the house not just the kitchen.Upgraded cabinets with easy close drawers and cupboards.Mike was great about getting me the best prices for all of our out of pocket expenses.I was nervous about their policy that if they are hired, they want to do the job from start to finish, meaning not having us hire additional people if we found a cheaper price. This made me nervous BUT so thankful we relinquished control to Puroclean!! I could just sit back and let Mike hire all the subs and deal with them!! He also knew the sequence of when they all needed to be here and who the best were!!PuroClean was so easy to work with.PuroClean saved me tons of money.PuroClean was ALWAYS here exactly when they said they would be. If I called and needed anything, within an hour they were always here happy to help!PuroClean workers are clean, professional and so nice.PuroClean’s sub contractors were THE BEST, everyone was on time, professional and did amazing work!!!I seriously cannot say enough positive things about Puroclean!!!If you have any hesitation please don’t hesitate CALL Hillsboro PUROCLEAN FOR YOUR EMERGENCY NEEDS!!!
Apr 16, 2020 · Kristen FitzgeraldWe had a great experience with Puro Clean. They communicated well, always showed up when they said they would, and did excellent work! Jesus and Andres were great to work with!
May 17, 2025 · jeff wiesinger
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