PuroClean Restoration Experts Photos










PuroClean Restoration Experts Introduce
For residents and businesses in Temecula and the surrounding Southern California communities, facing property damage can be a deeply stressful and overwhelming experience. Whether it's a sudden slab leak, the aftermath of a fire, or the discovery of mold, having a trusted partner to guide you through the restoration process is invaluable. PuroClean Restoration Experts, a local business with a strong reputation in the area, specializes in providing professional, compassionate, and comprehensive restoration and remodeling services. They are more than just a cleanup crew; they position themselves as a full-service solution, helping clients from the initial emergency response all the way to the final touches of a renovation. This commitment to handling the entire project, from start to finish, is a key reason why they are a go-to resource for many in the region.
The company, owned by Jon and Carly Chalker, operates on a principle of rescuing properties with a high degree of care and expertise. They understand that a home is more than just a structure; it's a place filled with memories and personal belongings. This empathetic approach is a cornerstone of their business philosophy. As a licensed, insured, and IICRC-certified company, they operate with a high level of professionalism and adhere to strict industry standards. Their services are designed not only to restore a property to its pre-loss condition but, as some customers have noted, to leave it looking "even better than before." The team is equipped to handle everything from complex insurance claims to the hands-on work of reconstruction, providing a seamless and supportive experience for their clients. This all-encompassing service model is particularly beneficial in the wake of a disaster, as it eliminates the need for homeowners to juggle multiple contractors and administrative tasks.
PuroClean Restoration Experts is conveniently located at 31280 Tommy Ln, Temecula, CA 92591, USA. This central location in Temecula is a strategic advantage, allowing them to provide a rapid response to emergencies across the region. When water damage or a fire occurs, time is of the essence. Being able to quickly dispatch a team to a site can dramatically reduce the extent of the damage and the overall cost of repairs. Their local presence also means they have a deep understanding of the specific challenges faced by Southern California homeowners, from the dry climate's impact on structures to the unique building codes and regulations in the area.
The accessibility of their location and services is a key feature. They offer 24/7 emergency service, ensuring that a professional team is available to respond to calls at any time, day or night. This round-the-clock availability provides immense peace of mind for local residents who may be dealing with a sudden, unexpected disaster. Furthermore, the company’s physical office provides a place where clients can meet with team members, discuss their projects in person, and review plans and materials. As one customer review highlighted, the team's willingness to communicate openly and frequently, even with insurance staff, is a testament to their dedication to a smooth and accessible process.
PuroClean Restoration Experts provides a comprehensive suite of services that cater to both emergency situations and planned home improvements. Their expertise extends beyond simple cleanup to a full-scale restoration and remodeling process.
Water Damage Restoration: A primary service that includes emergency water extraction, structural drying, and a full scope of repairs. They are experts in handling issues like slab leaks, as noted by a satisfied customer, and work to get the property dry quickly to prevent further damage.
Fire and Smoke Damage Cleanup: They handle the difficult aftermath of a fire, including smoke and soot removal, deodorization, and the cleanup of personal belongings. Their goal is to restore the property and its contents to their original condition.
Mold Remediation: They are equipped to safely and effectively remove mold from homes and businesses, addressing the underlying moisture source to ensure the problem does not return.
General Contracting and Reconstruction: Unlike many restoration companies, PuroClean Restoration Experts is also a full-service general contractor. This allows them to manage the entire reconstruction process, from installing drywall and flooring to measuring and designing kitchen cabinets. This capability is a significant benefit for homeowners who want to deal with a single company for all aspects of their project.
Biohazard Cleanup: They also provide specialized cleanup services for sensitive situations such as sewage backups, crime scenes, and hoarding, demonstrating a wide range of professional skills.
This diverse range of services makes them a versatile and reliable choice for a wide variety of homeowner needs, from emergency disaster response to major kitchen and bathroom renovations.
Several features and highlights consistently stand out in the experiences of PuroClean Restoration Experts' clients. These points are often what make the company a preferred choice in the local community.
Exceptional Professionalism and Communication: Customers frequently praise the team for being "very professional" and "courteous." The consistent and clear communication, particularly from staff members like Jon, is highlighted as a key factor in a smooth process. They make a point to keep clients informed and quickly answer questions.
Comprehensive Project Management: A major highlight is their ability to manage a project from "start to finish." This includes everything from the initial damage assessment to the final installation of appliances. For clients, this single point of contact simplifies a complex process and provides a sense of control.
Dedicated Insurance Support: The company goes above and beyond to help clients navigate the difficult and often frustrating insurance claims process. One reviewer noted how Jon and his team helped them "call and talk to the insurance staff to get approval," which ultimately led to the successful resolution of their claim.
High-Quality and Efficient Work: The team, including craftsmen like Mark and Cory, is celebrated for their skilled and timely work. They are praised for working "with precision and speed," and for leaving the home looking "even better than before." Their attention to detail, even in a large kitchen renovation, is highly valued.
These highlights collectively showcase a company that not only performs high-quality work but also prioritizes the customer experience, offering support and expertise at every stage of a project.
To get in touch with PuroClean Restoration Experts for a service or consultation, please use the following contact information:
Address: 31280 Tommy Ln, Temecula, CA 92591, USA
Phone: (951) 651-0202
With their 24/7 availability for emergencies, you can reach out at any time to get immediate assistance for water, fire, or other property damage issues. For non-emergencies, their office is ready to schedule a free consultation to discuss your restoration or remodeling project.
PuroClean Restoration Experts is an excellent choice for local residents in California, especially in the Temecula area, who need reliable and comprehensive property services. The company's unique ability to serve as both an emergency restoration service and a full-scale remodeling general contractor makes them a versatile and valuable resource. Their commitment to customer satisfaction is evident in their professional, courteous staff, transparent communication, and willingness to assist with the complexities of insurance claims. For locals facing a stressful situation like a slab leak or fire damage, or for those embarking on a planned renovation, the peace of mind that comes from working with a highly recommended, all-in-one company is immeasurable. PuroClean Restoration Experts not only has the skills to get the job done but also the compassionate and professional approach to ensure the entire process is as smooth and successful as possible. They are truly dedicated to restoring not just homes, but also the sense of normalcy and happiness for their clients.
PuroClean Restoration Experts Services
Water Damage Restoration Service
- Carpet cleaning
- Fire damage cleanup & repair
- Flooring
- Mold inspection
- Remodeling
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
- 24 / 7 Emergency Response
- Air Filtration
- Biohazard Cleaning Services
- Biohazard Cleanup Services
- Biohazard Remediation
- Black Mold
- Burst Pipe
- Clean And Restore
- Clean Out
- Clean Up
- Cleaning And Deodorizing
- Cleaning And Disinfection
- Cleaning And Sanitization
- Clearance Testing
- Commercial And Residential
- Commercial Property
- Coronavirus Cleaning Services
- Coronavirus Cleanup Services
- Crawl Spaces
- Deep Clean
- Deodorization And Odor Control
- Disaster Cleanup
- Duct Cleaner
- Emergency Assistance
- Emergency Restoration
- Flood Damage Repair
- Flood Damage Restoration
- Flood Restoration
- Floor Restoration
- Frozen Pipes
- General Cleaning
- Hoarding Cleanup Services
- Hoarding Scenes
- Mold Assessment
- Mold Remediation
- Property Damage
- Property Maintenance
- Property Restoration
- Reconstruction Services
- Residential Construction
- Roof Leaks
- Thermal Imaging
- Ultrasonic Cleaning
- Virus Decontamination
- Water Damage Repair
- Water Damage Restoration
Building Restoration Service
- Reconstruction
PuroClean Restoration Experts Details
From the business
- Identifies as women-owned
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
PuroClean Restoration Experts Location
PuroClean Restoration Experts
31280 Tommy Ln, Temecula, CA 92591, USA
PuroClean Restoration Experts Reviews
companycrewcallkitchenslabworkmoldrenovationwallsproject
★ 5★ 4★ 3★ 2★ 1I have to give this company five stars because they were very professional in handling my repairs. They accommodated all my requests and made the restoration experience 100 percent to my satisfaction. PuroClean Restoration did an amazing job helping us get our home back to normal from start to finish. We've had incidents of slab leaks seeped across our kitchen and living room floors. The PuroClean responded immediately after contacting them . They were very helpful and always answered quickly whenever I had questions about the whole process. They even help me call and talk to the insurance staff to get approval to cover the damage. Finally, we succeeded after 3 months of obtaining approval as a result of their efforts. When we got final approval from the insurance company, Jon and his team did an amazing job fixing and renovating a home and leaving it looking even better than before. They immediately started installing the drywall and installing the floors and finished that quickly as well, and after that, they started measuring and designing the kitchen cabinets and painting the walls as well. Then, they started installing kitchen cabinets and installing appliances. Finally, he makes sure everything looks good and is installed correctly. The whole experience with them and all the people Jon sent to finish the job went smoothly. Thank you for each and every one of you! They were all professionals at what they do, they were all courteous and got the job done in a timely manner. Great job! I am so glad for what you did for our house. I highly recommend them! Thank you all
Aug 26, 2023 · Farah MekhialI had the pleasure of using PuroClean Temecula for my kitchen renovation. We took the walls to the studs and replaced everything. It was a big job, but they ensured the job progressed with precision and speed. It went really fast! Mark and Cory did a great job with my walls and cabinets. They work clean and get the job done. Business owners John and Carly are the ones to call if you need any work done in your home. They also manage water, mold and smoke issues. Call them for everything!
Sep 13, 2024 · Tina TownsendWhere to begin… here’s the good part - Rod was very good when the food first happened.Once Jon and Carly stepped in, everything went down hill. There are like five different business / contractors that will come and go from your house.. one of the ‘contractors’ that came out seemed rough but nice. Until I heard him explain to his coworker how he had been shot twice in the head, was recently released from prison, and just started doing this kind of work. The next day he smelled so badly of cigarettes and booze, two of daughters had to leave for the day. His wife sat in his van in our driveway smoking cigarettes the entire time he worked. We told Jon and Carly about this and they dismissed our concerns, saying, ‘he has a heart of gold!’ That is probably true.. but I didn’t want him in my home for hours a day with daughters there, not to mention that he was not veryWhich seems to be a theme here.. not only did the job take two months longer than promised, they forgot to attach our washer and dryer together and they went flying across the room the first time we used them. Jon was the one had ‘checked’ this work and given me the ok that they were ready to use. Now our expensive new units were scratched up and did not work properly. Jon told us to say they came that way and return them. We could not return them, so we called a repair man to come out. He could NOT believe what had happened - they forgot to attach them together AND the shipping bolts had not been removed. Because we now had a damaged washer and dryer that we couldn’t return, Carly told us she was trying to get us a supplemental check from the insurance company to cover that. They did get it sent to us and said, ‘you’re welcome, hopefully that will make up for the late work and the washer and dryer!’ Then they sent us bill a month later for additional work done.I have included a couple quick photos I have on my phone. There are PLENTY more showing the bad work and damaged items. Included here are the uncaulked molding everywhere, scotch tape holding up molding that was then painted over, and one small part of the Danegeld washer. Do NOT use these guys…
Jul 12, 2023 · ben ButkiWe had a leak in our office that resulted in mold. Our call to PuroClean Temecula resulted in fast friendly service. Their office immediately dispatched a technician, Rod, to our office. Rod explained the procedure very thoroughly, so we felt at ease with what was about to happen. We received a fair estimate and hired them right away. Rod and Ryan arrived on time on demo day, did a great job in keeping us updated on the status, and the place was left neat and tidy. You won’t find a nicer pair of guys than these two. Dani in the office kept us updated with scheduling; she is a sweetheart that is very knowledgeable about her job. We wouldn’t hesitate to hire this team if the need should arise. Owners Jon and Carly are there to help when you need them. This is truly a team effort to make the customers feel comfortable with the process. We will recommend PuroClean Restoration Temecula for anyone needing mitigation or mold remediation. Keep in mind, they can also do the rebuild! This is truly a one stop shop for your needs.
Aug 31, 2023 · Tina AwarehomesThe entire staff over at PuroClean are amazing. I had a water leak from my kitchen sink and my wood-laminate flooring soaked it right up.This damaged my lower kitchen cabinets and my kitchen floor. When I called PuroClean I was greeted by Danielle who was friendly, patient, and super helpful. Her positive personality goes a very long way when you are panicking about water damage!! I was even more impressed by the professionalism, helpfulness, and friendliness of Jose and his field crew. Jose arrived to my house with tools in hand to measure water/moisture damage and took the time not only to explain how the entire process works. After my experiences with Danielle and Jose I was sure I had picked the right water remediation company for the job. After letting Danielle know that I would be using their company to remediate my water damage, Jose and his crew quickly sealed-off my kitchen from the rest of the house and began removing the damaged cabinetry and kitchen floor allowing my kitchen to dry. They exposed the concrete slab and studs on my wall and quickly deployed several air dryers and even an air purifier. In my living room in case any kitchen air escaped. I believe that a good company starts with happy employees and there is no doubt that Danielle and Jose are professionals who love what they do. I would recommend them to anyone who is going through this.
Mar 23, 2018 · Juan Alcala
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