Michael & Son Services: Maryland's Full-Service Electrician and Home Comfort Experts

Michael & Son Services Photos

Michael & Son Services Introduce

Introduction / Overview

For Maryland homeowners and businesses, having a reliable, licensed, and skilled electrician is non-negotiable for safety and peace of mind. Your electrical system is the lifeblood of your property, powering everything from essential appliances and lighting to complex HVAC units and security systems. When you need electrical work—whether it's a new light fixture installation, a critical panel upgrade, or emergency power restoration—you want a company with a proven track record right here in Maryland.

Michael & Son Services is a name that local residents across the Frederick area and beyond have come to know as a comprehensive provider of home and business services. While they are a multi-trade contractor covering heating, ventilation, air conditioning (HVAC), and plumbing, their core expertise as an Electrician division is crucial for the modern Maryland property owner. Founded in 1976, this family-owned company has grown significantly, aiming to be your single point of contact for nearly any major home service need. They emphasize licensed professionals, aiming to complete most repairs in a single visit, and offering 24/7 emergency service—a major consideration when your power or critical system fails unexpectedly in the harsh Maryland weather.

Location and Accessibility

Conveniently situated to serve the greater Frederick region and surrounding Maryland communities, Michael & Son Services' dedicated Frederick location is easy to find and access. Being strategically located in an industrial/commercial area helps them efficiently dispatch their team to homes and businesses across their service area, which extends to Thurmont, Westminister, Hagerstown, and other parts of central Maryland.

The main Frederick office and operations hub can be found at:

5730 Industry Ln, Frederick, MD 21704, USA

The facility is designed for accessibility, including a wheelchair-accessible parking lot, ensuring that clients needing to visit the premises for consultations or inquiries can do so without difficulty.

Services Offered

As a full-service contractor, Michael & Son Services offers an extensive array of services, with a strong focus on their expert electrician offerings. Their licensed electricians are equipped to handle routine maintenance, complex installations, and emergency repairs. The full spectrum of services includes, but is not limited to, the following:

Electrical outlet & switch installation, relocation, and repair (including GFCI and AFCI outlets for enhanced safety).
Electrical panel repair, replacement, or complete upgrading to meet the power demands of modern Maryland homes (often requiring 150-200 amps).
Electrical power restoration following an outage or service interruption.
Installation and repair of ceiling fans and various light fixtures, including recess lighting.
Outdoor lighting installation for security and aesthetic enhancement of your property.
Whole-Home Rewiring, a critical service for older Maryland homes with outdated or unsafe wiring like "knob and tube."
Installation and repair of backup generators, providing essential peace of mind during power outages.
General electrical repairs and remodeling support to ensure new construction or renovation projects meet all electrical codes.
Ground wire installation for improved safety and system integrity.

Beyond electrical work, Maryland residents can also rely on Michael & Son Services for:

Comprehensive HVAC services (A/C, heating, heat pumps, furnaces).
Plumbing services (drain cleaning, water heater, gas and water line repair/replacement).
Restoration services (water damage, fire damage, and mold remediation).
General contractor and remodeling work.

Features / Highlights

Choosing a major home service provider involves looking for key features that ensure a professional, reliable, and positive experience. Michael & Son Services highlights several features designed to deliver confidence and quality to their Maryland clients:

24/7 Emergency Service: For critical electrical, HVAC, or plumbing failures, their team is available around the clock, providing a vital service when emergencies strike.
Same-Day Service Goal: The company aims to complete a significant percentage of repairs (often citing 99% on their website for some services) on the same day as the service call, minimizing disruption for homeowners.
Licensed and Certified Professionals: Technicians hold relevant trade licenses, such as Master Electrical and Master HVAC licenses in Maryland, ensuring work is performed to code by qualified experts.
Upfront Pricing: They provide honest, upfront estimates for jobs, eliminating unexpected costs after the work is complete.
Focus on Customer Comfort and Safety: They take measures to protect your home, including wearing protective shoe covers and laying down drop cloths.
Comprehensive Trade Offerings: As a one-stop-shop for electrical, HVAC, and plumbing, they simplify home maintenance and repair by allowing clients to use one trusted provider for all major systems.
Reputation and Longevity: Founded over 40 years ago, the company has a long history of service in the Mid-Atlantic region, backed by thousands of customer reviews across various platforms.

Contact Information

If you are a Maryland resident in need of service, scheduling an appointment or contacting the Frederick-area team is straightforward:

Address: 5730 Industry Ln, Frederick, MD 21704, USA

Phone: (240) 206-9165

Mobile Phone: +1 240-206-9165

What is worth choosing

Selecting an electrician, especially for large-scale or emergency projects, requires a balancing act between expertise, availability, and customer care. For Maryland locals, Michael & Son Services presents a compelling option due to their remarkable breadth of service and ability to handle multiple trades under a single contract. The true value proposition is the convenience and expertise of a multi-trade contractor: if your heating system breaks and the root cause is electrical, or a water leak damages your electrical panel, one call to a company with licensed plumbers, HVAC technicians, and electricians simplifies the repair process and accountability.

Key reasons to consider them include the safety assurances of using licensed and background-checked electricians for crucial services like electrical panel upgrades, which are often necessary in older Maryland homes. Furthermore, the availability of 24/7 emergency service is an invaluable asset, ensuring that you are not left without critical home functions for long during a crisis. Their ability to efficiently dispatch a skilled technician, often achieving same-day service for many repairs, addresses the urgency that often accompanies electrical and mechanical failures.

While the company is large and has a wide footprint, a significant benefit for Maryland customers is the professional structure and accountability that comes with a major regional player—including guaranteed work, which is a feature to discuss upon booking your service. For those who value the simplicity of a single, well-established provider for all their home's major systems—electrical, plumbing, and climate control—Michael & Son Services offers a high-level solution worth investigating for both routine maintenance and unexpected emergencies in the Maryland area.

Michael & Son Services Services

Air Conditioning Contractor
A/C filter replacement
A/C system maintenance
Our HVAC professionals provide ac maintenance services and more in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
A/C system repair
We provide ac repair services that you can trust in the Baltimore–Washington Metropolitan Area. Call now to schedule an ac service!
Cleaning
Ductless heating & A/C services
If you have a ductless HVAC unit, you can trust our contractors to provide ductless heating and ac repairs, services, installs and more in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
HVAC duct & vent cleaning
You will notice the difference in your home after our duct and vent cleaning services in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
HVAC duct & vent installation
Our contractors provide duct and vent installation services in the Baltimore–Washington Metropolitan Area. Call today to schedule a service!
HVAC duct & vent repair
We provide air duct and vent repairs in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
HVAC system maintenance
If you are looking for HVAC contractors you can trust, we provide HVAC maintenance services and more in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Heating system installation
Our heating system installations are completed with precision and care in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
Heating system maintenance
Protect your home from unexpected heating system breakdowns with our heating maintenance services and more in the Baltimore–Washington Metropolitan Area. Call now to schedule a heating service!
Heating system repair
Our heating contractors are dedicated to your comfort in the Baltimore–Washington Metropolitan Area. Call Michael & Son Services to schedule any heating system repair in Frederick, MD and beyond!
Install AC
We provide ac installation services that last in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Install thermostat
Start gaining control of your home's heat with our thermostat installation services in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
Installation
Repair HVAC
Is your HVAC system broken down or no longer as efficient as it once was? Trust that our contractors will provide HVAC repairs that last in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Thermostat repair
Our thermostat repairs are top-notch in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment with trustworthy techs!
Ventilated ceiling installation
Our ceiling fan installation services are trusted by homeowners in the Baltimore–Washington Metropolitan Area. Learn why we are the best and give us a call to schedule an appointment!
24 / 7 Emergency Service
All Cooling Services
All Heating Services
Breaker Replacement
Ceiling Fan Installation
Our ceiling fan installation services are trusted by homeowners in the Baltimore–Washington Metropolitan Area. Learn why we are the best and give us a call to schedule an appointment!
Central AC Installation
Our central ac installations are completed the right way in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Central AC Repair
Our central ac repair services are provided by professionals with integrity and precision in the Baltimore–Washington Metropolitan Area. Call now to set up any ac service!
Drain Clearing
Electrical Maintenance
Electrical Panel Installation
Furnace Installation
Furnace Repair
Garbage Disposal
Gas Fitter
Gas Line Repair
Heat Pump Installation
Heat Pump Repair
Heating And Air Conditioning
Home Rewiring
Mold Remediation
Panel Change
Plumbing Services
Service Calls
Sewer Line
Tank & Tankless Water Heater
Tankless Water Heater Installation
Tune Ups
Water Damage Restoration
Water Line Repair

Heating Contractor
24/7 Emergency Service
Ac Installation
Air Filter
Annual Maintenance
Boiler Installation
If you are looking for heating contractors to get your boiler installed the right way, you can rest assured our boiler installation services are just what you are looking for in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Boiler Repair
Rest assured that our heating contractors provide services with integrity and precision. We provide boiler repair services for any make or model in the Baltimore–Washington Metropolitan Area. Call today to schedule a heating service!
Central A C Repair
Circuit Breaker Replacement
Complete Home Care
Cooling Tune Ups
Furnace Installation
You want your furnace installed by techs with the skillset and experience in the Baltimore–Washington Metropolitan Area. We take great pride in our furnace installations and more. Call today to schedule an appointment!
Furnace Repair
Protect yourself from the cold with our trusted furnace repairs in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Garbage Disposal Installation
Generator
Generator Installation
Heat Pump Installation
We strive to provide the best quality service for any HVAC need in the Baltimore–Washington Metropolitan Area. Call today to schedule your heat pump installation and more!
Heat Pump Repair
Heat pump repairs should be provided by techs that have the know-how and experience. Trust our HVAC technicians for any heat pump repair service you need in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
Heating Tune Ups
Home Maintenance
Main Water Line
Preventative Maintenance
Recess Lighting
Regular Maintenance
Sewer Line Repair
Surge Protector
Water Damage
Water Line Repair/Replace
Whole Home Surge Protection

HVAC Contractor
Air Duct Cleaning
Do you want to breathe clean air? Our HVAC contractors provide thorough air duct cleaning in the Baltimore–Washington Metropolitan Area. Call today to schedule a service and be on your way to a healthier home!
Central AC Installation
Are you having an issue with your central AC unit? You can rely on the HVAC professionals at Michael & Son Services to provide central AC installations that are completed the right way. Call today to schedule an appointment!
Central AC Repair
Our technicians are the experts you want resolving any HVAC issue in the Baltimore–Washington Metropolitan Area. Call now to schedule a central ac repair and more!
Duct Cleaning
Our duct cleaning services are top-notch in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Home Piping
Replacement Gas Line

Plumber
Drain cleaning
Clogged drains are a pain and wreak havoc on your pipes. Our drain cleaning and clearing services in the Baltimore–Washington Metropolitan Area will resolve any drain issues in no time. Call today to schedule an appointment!
Faucet installation
Our faucet repair services are trusted by homeowners in the Baltimore–Washington Metropolitan Area. Call today to schedule a plumbing service!
Faucet repair
Our faucet repair services are top-notch in the Baltimore–Washington Metropolitan Area. Call today to schedule any plumbing repair!
Garbage disposal installation
Are you tired of your garbage disposal problems wasting your time? Our garbage disposal installations will save you time and money in the Baltimore–Washington Metropolitan Area. Call today to schedule a plumbing service!
Garbage disposal repair
Why continue to settle with your broken garbage disposal? We provide garbage disposal repair services in the Baltimore–Washington Metropolitan Area. Call today to schedule a repair service with techs you can trust!
Outdoor plumbing system repair
Our plumbers assess your outdoor plumbing issues in the Baltimore–Washington Metropolitan Area and beyond with non-invasive leak detection services. We provide outdoor plumbing, sewer, gas and water line repairs and more in the Frederick, MD areas. Call now to schedule an appointment!
Plumbing leak detection
Pipe leaks are difficult to detect. Our plumbers have expertise in identifying the root cause of your pipe leak and provide pipe repairs and more in the Baltimore–Washington Metropolitan Area. Protect your home and call today to schedule a service!
Plumbing pipe repair
Our pipe repair services are provided with precision and care in the Baltimore–Washington Metropolitan Area. Call today to schedule a plumbing repair and more!
Sewer cleaning
Our hydro-jetting services are an effective solution for your plumbing issues in the Baltimore–Washington Metropolitan Area. Call today to schedule a plumbing service and more!
Sewer repair
Our plumbers have the experience and skillset you are looking for any sewer line repair service and more in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
Shower installation
Gain peace of mind with our reliable shower installations in the Baltimore–Washington Metropolitan Area. Call today to schedule a service!
Shower repair
Gain comfort in your home once again with our shower repair services in the Baltimore–Washington Metropolitan Area. Call today to schedule a plumbing fixture repair and more!
Sump pump installation
Not every contractor has the skills needed for a well pump installation. That is why you can trust Michael & Son Services for any well pump install and more in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Toilet installation
Don't let a toilet problem bring you down. We provide toilet installations that last in the Baltimore–Washington Metropolitan Area. Call today to schedule a plumbing installation and more!
Toilet repair
Is your toilet constantly running or not working efficiently? Our toilet repair services will have your toilet running smoothly once again in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Water heater installation
Our water heater installations are reliable and precise in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Water heater repair
We provide water heater repair services to help you gain comfort in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Drain Cleaning
Clogged drains can lead to costly pipe and water damage in the Baltimore–Washington Metropolitan Area. Call Michael & Son Services to provide drain cleaning services and more that will make a difference in your home!
Drain Clearing
If hair, grime and more are clogging your drains, our drain clearing services is the solution you need in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
Gas Line Installation
Our plumbers have the experience and attention to detail that you prefer for any gas line repair service in the Baltimore–Washington Metropolitan Area. Call today to schedule a service with a trustworthy tech!
Gas Line Repair
Is there a gas line leak in your Frederick home? Let us help bring peace of mind back to you with our gas line repair services in the Baltimore–Washington Metropolitan Area. Protect your home and call now to schedule an appointment!
Hydrojetting
Our hydro-jetting services are an effective solution for your plumbing issues in the Baltimore–Washington Metropolitan Area. Call today to schedule a plumbing service and more!
Waterproofing
Our waterproofing services will protect your Frederick, MD home. Be a smarter homeowner and call us today to schedule an appointment!
Well Pump Installation
Not every contractor has the skills needed for a well pump installation. That is why you can trust Michael & Son Services for any well pump install and more in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!

Electrician
Electrical outlet & switch installation
Protect your home and loved ones with our outlet, circuit breaker & switch installations & more in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Electrical outlet & switch relocation
If you need to relocate or replace your electrical outlets or switches, then trust our electricians to provide outlet and switch replacements, relocations and more in the Baltimore–Washington Metropolitan Area. Call now to schedule a service!
Electrical outlet & switch repair
Broken electrical outlets and switches could be dangerous in your Frederick home. Let us help prevent electrical mishaps with our outlet and switch repair services in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Electrical panel repair
Michael & Son Services have the best electricians for any electrical panel repair, upgrade and more in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Electrical panel replacement or upgrading
Our electrical panel upgrades, replacements and more are completed with the utmost precision and care in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
Electrical power restoration
We help restore you power from any power outage in the Baltimore–Washington Metropolitan Area. Bring power back into your home and call today to schedule an appointment!
Fan installation
Do you need a fan replacement or installation in the Baltimore–Washington Metropolitan Area? Rely on Michael & Son Services to get the job done right the first time. Call us today to schedule an appointment!
Fan repair
Our contractors provide fan repairs for any type of fan in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
General repairs
Ground wire installation
We provide ground wire installation services that are done with care and precision in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Light fixture installation
Your light fixture installation should be completed by experienced professionals in the Baltimore–Washington Metropolitan Area. Call Michael & Son Services to schedule an appointment!
Light fixture repair
Our light fixture repairs are top-notch in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Outdoor lighting installation
Our outdoor lighting installation services are trusted by Frederick, MD homeowners. Call today to schedule an appointment!
Remodeling
Are you dreaming about a home remodel in the Baltimore–Washington Metropolitan Area? Let us bring your dreams to reality with our home remodeling services. Call now to schedule an appointment!
Security system installation
Protect your loved ones with our security system installation services in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Circuit Breaker Installation
Michael & Son Services is known for the best electricians in the Baltimore–Washington Metropolitan Area. Call today to schedule a circuit breaker installation and more!
Circuit Breaker Repair
A circuit breaker repair service should be done with professionals you can rely on. Our electricians provide circuit breaker repairs in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
Generator Installation
Trust Michael & Son Services for your generator installation in the Baltimore–Washington Metropolitan Area. Call now to schedule your electrical service!
Generator Repair
For any make or model generator, we provide generator repairs that last in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
Whole-Home Rewiring
A rewiring service needs the experience and expertise of qualified professionals. That is why you can trust Michael & Son Services for your whole-home rewiring service and more in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!

Contractor
Remodeling
Bring your dream home to reality with our remodeling services in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!
Repair flooring
Our remodeling experts provide flooring repairs in the Baltimore–Washington Metropolitan Area that will take your breath away! Call today to schedule an appointment!
Repair water fixtures
Water fixture repairs need the expertise of an experienced contractor in the Baltimore–Washington Metropolitan Area. That is why Frederick, MD homeowners trust Michael & Son Services for any water fixture repair and more. Call today to schedule an appointment!
Tile work replacement
Is your tile outdated and damaged? Trust Michael & Son Services to provide tile replacements and more in the Baltimore–Washington Metropolitan Area. Call today to schedule an appointment!

Fire Damage Restoration Service
Fire damage cleanup & repair
Flooring
Mold inspection
Painting
Plumbing
Remodeling
Roofing
Sewage cleanup
Water damage-related cleanup & repair
Water damage-related mold removal
Water damage-related pest control

Water Damage Restoration Service
Water removal
You can rely on Michael & Son Services for your water extractions and more in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!
Water Extraction
You can rely on Michael & Son Services for your water extractions and more in the Baltimore–Washington Metropolitan Area. Call now to schedule an appointment!

Michael & Son Services Details

Accessibility
Wheelchair accessible parking lot

Offerings
Repair services

Michael & Son Services Location

Michael & Son Services

Maryland Frederick County Frederick Industry Lane

5730 Industry Ln, Frederick, MD 21704, USA

Michael & Son Services Reviews

An average rating of ★4.1 from 82 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I was scheduled to have a water filtration system installed. At the end of the window in which my technician was supposed to arrive, I called as I had not heard from anyone, at which time I was told that my appointment wasn't happening as the technician was sent to another job. I asked why I hadn't been informed of this, and got no answer. My technician, Justin, was incredible - polite, helpful, didn't mind explaining things. Two weeks later, I woke up to salt water coming through my taps. I called Michael and Sons and was informed that the best the could do was send someone after hours. The technician came, read the instruction manual and could not figure out how to get into the system settings, so I read the instructions and did it. He changed a setting, and told me it would work from there. Two weeks later, more salt water. I called again, and was told they would only send an expert on water filtration. They then called back to reschedule for another day, and I said this was unacceptable given that I didn't have potable water, which the customer service representative agreed with. Then, I was called by a dispatcher who told me it was unreasonable to expect that they could send a water filtration expert on a Saturday, and they would be moving my appointment window to the afternoon so they could call someone in. I'll admit I was upset by this, and told the dispatcher that this was unacceptable - the company had told me they would send someone in that window, so why wasn't a water filtration expert called in at that time when I called hours before? Why was I being given the run around when they had caused the issue? The dispatcher was rude and aggressive with me, making comments about how I was speaking too loudly for her to help me, and berated me until I cried. The technician who came that evening blamed me that the GPS told him to park on the wrong street. He did not have any expertise in water filtration. He filled two water bottles from my tap and walked out of my home. He came back a half hour later and informed me that the system was faulty and would need to be replaced, and that someone from Michael and Sons would call me that night to schedule it. He didn't touch the system once. He turned off my system and left. I did not receive a call from Michael and Sons at all, and I called them that Monday. The day of the appointment, I was called by customer service to yet again reschedule the appointment for later in the day. I was not available later in the day, and was told that the technician had a personal emergency and would not be available until a later window. I asked to speak to a supervisor, and Scott got on the line, saying that my technician was on the way and would not be rescheduling. It was clear that the customer service representative had lied to me in order to move me later in the day. Scott was rude and argumentative, and told me I had no right to be upset. He muttered "Oh, Jesus", and called me irrational. He was rude to me until I cried, and defended his behavior, even stating "I don't care about your feelings". I stated that I wanted to speak to anyone else moving forward, but was unwilling to speak to Scott again. Justin, the technician, came, and was able to fix the filtration system in under 10 minutes. He acknowledged that Scott had been out of line, and I repeatedly said that I did not want to speak to Scott. Scott called me that afternoon to offer me a $250 refund and $250 credits with Michael and sons. When I attempted to discuss his behavior, he defended himself and got more rude with me. I do not think $250 refund for this treatment is adequate. I have not heard from the company since Scott told me that this was what he was offering, take it or leave it. I have not received the refund or credits.
Mar 06, 2025 · Sarah Stone
TRASH of a company. DO NOT bother with them. They are completely useless and take advantage of you. Management SUCKS when trying to communicate your concerns and then THEY tell you to take your buisness elsewhere. WOW just WOW
Jul 31, 2025 · Trish Atkins
So , I've had to rethink my original review. They did come out within three hours of an emergency call I made because I had a small flood in my basement due to a blockage in the out flow pipe from.the house to the municipal sewer line.The tech came out got the water moving but despite having tools available in his truck, he didn't actually clear the small ball of roots that we both could see not far into the pipe from where the cap.was in the back .patio . So, because he didn't clear it, the work was not warrantied instead they sent a tech out with a camera " free" of charge to scope the pipe. He found the same small cluster of roots very close to.the cap.and a clear line past the root ballOh a a tiny, and I mean tiny, hair line crack less than an inch long in the PVC where it made a 45 degree bend at the cap.So, instead of clearing the blockage - which I did myself with a heavy duty wire which I bent to a hook at the end in like 2 minutes- they gave me an estimate for 8000 dollars to break the patio, excavate the pipe to clear the root. Ridiculous.And that didn't include repair to.the patio.wh8ch I would have to find someone else to do.Clearly I feelLike they were trying to take advantage of me. They have tools including a snake with a spinning blade and high pressure water source that they use specifically to take care of roots .They didn't even offer itThe root ball.i fished out was maybe 5 inches long and three inches in diameter and totally soft and packed with " dirt".I'm glad they came out quickly , the tech was nice but for 1000 dollars , I'm not really happy with what they tried to do
Dec 29, 2024 · Lilyana Valdivia-Hursey
Trash ass company… charged a 83 year old widow 900 dollars for a toilet ring seal and flange… too 45 minutes….50 dollars worth of parts… I hope they feel good about taking advantage of the elderly! Stay away.
Dec 28, 2024 · Chris Fascelli
Technician was new, which is great we all start somewhere. The job took 4hours to complete for an inspection & general maintenance on heat pump. This should not take 4 hours. The technician’s tablet died so he was using his phone. His phone died. I had to resign several times. I said you need to get a double ended cord to charge your tablet & phone at the same time in your truck. He mentioned coworkers use portable batteries. I said yes that is a smart idea. I hope he learns from this & makes sure he is prepared in the future with charging cords, box to plug cord into & portable batteries. I did not appreciate being asked to use my WiFi. The company should have a service that works everywhere. Overall the technician was good & said he was new. I appreciate new people because we were all new once at our job. I do hope he learns & had the proper items to keep his phone & tablet charged from here on out. He did the right thing by calling his manger when he needed help with items. I respect this.
Jan 14, 2022 · Catherine Smith