Lone Star Pro Services

- 13700 Veterans Memorial Dr Ste 251, Houston, TX 77014

As a proud Texan, you understand that your home or business is more than just a structure—it's a critical investment and a central part of your life. When unexpected disasters strike, such as a major storm, a burst pipe, or a sudden fire, the resulting damage can feel devastating. In these emergency moments, you need a single, reliable local general contractor who can handle the entire restoration process, from the initial cleanup to the final rebuild.

Lone Star Pro Services, based in Houston, steps up to fill this crucial role. Operating as a licensed specialist in several key areas, including water damage restoration, fire damage restoration, and building reconstruction, they offer a comprehensive, turnkey solution for property recovery. They are not just a cleanup crew; they are positioned as the full-service professionals who can mitigate the immediate emergency and restore your property back to its pre-loss condition, and often better.

The focus of Lone Star Pro Services is on providing immediate, expert relief across the Greater Houston area, a region particularly susceptible to weather-related property damage. Their commitment to high standards, quick response, and extensive service offerings makes them a key local resource for residential and commercial property owners facing significant structural or environmental damage. This article will walk you through their services, location, and the qualities that make them a trusted choice for Texans in crisis.

Lone Star Pro Services has strategically located its main office in a central area of Houston to ensure optimal coverage across the vast Texas metropolitan region. This positioning allows for rapid deployment of emergency teams and equipment, which is a non-negotiable requirement in the time-sensitive restoration industry.

The primary address for their operations is: 13700 Veterans Memorial Dr Ste 251, Houston, TX 77014, USA.

Situated in Northwest Houston, this location provides excellent accessibility to serve not just the immediate surrounding communities but also a wider area that includes popular Texas suburbs like Cypress, Spring, Tomball, and beyond. In emergency services, a centralized hub for dispatch is critical, and this address supports their operational need for speed.

Beyond their service area accessibility, the office location is also designed with customer convenience in mind. The facility features a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to physical accessibility ensures that all clients, regardless of mobility needs, can easily visit the location for consultations, paperwork, and claims coordination. Furthermore, in a city as diverse as Houston, the company is noted to be an LGBTQ+ friendly and Transgender safespace, highlighting an inclusive approach to customer service for all members of the Texas community.

The scope of services provided by Lone Star Pro Services is extensive, ensuring that property owners only need one contractor to manage a complex disaster recovery project. Their expertise spans various forms of property degradation, with a deep focus on water and mold issues common in the Gulf Coast region.

Their core service offerings, which include emergency response and full reconstruction, are:

• Water Damage Restoration Service: This is a 24/7 Emergency Service that provides immediate water removal, water damage assessment, water extraction, flood cleanup, flood restoration, and specialized cleanup and repair for all water damage-related issues, including those caused by contaminated water, sewer backup, pipe bursts, and natural disasters.
• Mold Remediation and Inspection: As a highly specialized service, they offer mold inspection, mold mitigation, mold damage restoration, mold cleaning, water damage-related mold removal, and specific handling of black mold and other related environmental cleaning tasks. Their expertise in this area is crucial for the health and safety of the property's occupants.
• Fire Damage Restoration Service: The team is equipped for fire damage cleanup & repair, assisting clients through the initial chaotic phase to the complete structural and aesthetic restoration of the property.
• Building Restoration Service: This covers the 'general contractor' role by providing the necessary repairs and reconstruction after the initial damage is mitigated. This includes tasks such as wall paint, tile and grout restoration, and full property restoration for both commercial building and residential properties.
• Specialized Cleaning and Maintenance: Services extend to areas like sewage cleanup, air scrubbing and air cleaners to improve indoor air quality, and the removal and disposal of hazardous materials such as rodent droppings. They also offer services related to heating and cooling systems, including air conditioning specialists and routine maintenance, given the close relationship between HVAC systems and mold/water issues.

Lone Star Pro Services distinguishes itself in the highly competitive Houston market through a combination of professional certifications, operational readiness, and a strong commitment to the customer experience.

Key Features and Highlights:

• 24/7 Availability and Emergency Service: The promise of immediate response is a critical feature, acknowledging that water and fire disasters do not adhere to business hours. They offer 24/7 availability to ensure that emergency needs are met with rapid action, minimizing long-term damage.
• Comprehensive Expertise and Licensing: The company holds state licenses for Mold Remediation and HVAC Contracting, which are essential for properly addressing moisture, air quality, and mold issues common in Texas. This depth of expertise is a significant professional highlight.
• Customer-Centric Operations: They offer both online estimates and on-site services, providing flexibility and convenience for Texans seeking quick project assessment. They also offer Same Day Service where feasible, illustrating a commitment to rapid results.
• Commitment to Inclusivity: The designation as an LGBTQ+ friendly and Transgender safespace ensures that all customers can expect to be treated with respect and professionalism, fostering a comfortable service environment.
• Positive Customer Testimonials: Clients consistently highlight the team's professionalism, clear communication, meticulous cleanup, and genuine compassion. Specific team members like George and Serhii are praised for their expertise, meticulous containment work, and phenomenal small particle cleaning, which speaks directly to the high quality of their specialized remediation work.
• Free Estimate Offered: The provision of a free estimate allows homeowners and business managers to get a clear understanding of the projected costs and scope of work without an initial financial commitment.

For Texans in a crisis, clear and immediate communication is paramount. Lone Star Pro Services provides multiple channels for contact to ensure a prompt response, especially for time-sensitive emergencies.

Contact Information:

• Address: 13700 Veterans Memorial Dr Ste 251, Houston, TX 77014, USA
• Phone: (832) 990-9499
• Mobile Phone: +1 832-990-9499

Given their 24/7 availability for emergency service, the phone line should be the primary point of contact when property damage occurs. For less urgent matters, the company also facilitates online estimates, providing a convenient starting point for scheduling non-emergency services.

For Texans, choosing a general contractor for damage restoration is a decision that impacts financial recovery, health, and peace of mind. Lone Star Pro Services presents a compelling choice based on a few critical factors that align perfectly with the needs of the local market.

What is Worth Choosing Lone Star Pro Services:

• The 'One-Stop Shop' Advantage: As a general contractor with specialties in Water, Fire, and Building Restoration, they provide end-to-end service. This means less administrative stress for the property owner, who avoids the hassle of coordinating between a cleanup company and a separate reconstruction firm. They handle it all, from initial water extraction and mold remediation to the final coat of wall paint.
• Expertise in Mold and Air Quality: Houston’s humid climate makes mold a persistent threat after any water event. The company's deep specialization and licensing in mold remediation and HVAC services is a powerful asset. This ensures that the root cause of moisture and the resulting mold are treated by certified professionals, which is vital for the long-term health of the building and its occupants.
• Validated Professionalism and Care: The customer reviews consistently highlight two things: technical excellence (meticulous work, best containment job, small particle cleaning) and compassionate service (kind, respectful, genuine compassion). This combination of technical skill and high-touch customer care is what truly sets a restoration company apart, particularly during the stressful period following a disaster.
• Unwavering Emergency Readiness: The 24/7 Emergency Service, confirmed by customer experiences of having the team "ASAP" during an emergency, is an essential feature. In Texas, where extreme weather is a reality, knowing you have a partner ready to respond immediately minimizes damage and speeds up the entire recovery timeline.
• Inclusion and Ethics: Beyond the technical skills, the commitment to being an inclusive service provider (LGBTQ+ friendly, Transgender safespace) and the stated adherence to honesty and transparency resonate with the Texas value of integrity. Offering free estimates and clear communication from the start demonstrates a professional and ethical business approach.

In conclusion, for residential or commercial restoration needs across the Greater Houston area, Lone Star Pro Services combines the necessary licenses, a broad and deep service portfolio, and a reputation for treating customers and their property with respect and expert care. Their integrated approach and commitment to 24/7 emergency readiness make them a reliable partner for any Texan facing the challenges of property damage.

Lone Star Pro Services

13700 Veterans Memorial Dr Ste 251, Houston, TX 77014, USA