Kustom Disaster Restoration

- 901 W Main St STE 101, Auburn, WA 98001

Introduction / Overview

For homeowners and business owners across the Puget Sound region, dealing with property damage from water, fire, or severe storms is an unfortunate reality. In Washington State, the risk of damage is significant; Western Washington commonly experiences floods from prolonged winter rains, and areas like Auburn, situated near the Green and White Rivers, are prone to flood events. Severe weather, landslides, and pipe bursts are all part of the natural hazard landscape that property owners must prepare for. When disaster strikes, you don't just need a cleanup crew—you need a full-service partner who can stabilize the immediate crisis and completely rebuild your property. This is where Kustom Disaster Restoration excels, serving the local Auburn community and the greater Washington region.

Kustom Disaster Restoration is a nationally-acclaimed and industry-leading firm that offers unparalleled general contracting and comprehensive disaster restoration services to residential, commercial, and industrial clients. Combining emergency response expertise with a full general contracting license, they are equipped to handle every phase of recovery, from the initial water extraction and mold remediation to the final structural repair and reconstruction. This "full-service" approach is critical in Washington, where water damage, in particular, can rapidly lead to structural issues and mold growth, demanding swift and coordinated action to restore the property to its pre-loss condition.

As an established name in property restoration, Kustom’s commitment goes beyond simply fixing structures; they aim to restore clients' prosperity and peace of mind. For those in Auburn, Kent, and the surrounding areas, having a reliable contractor who can manage the entire disaster restoration process is invaluable, especially when navigating complex insurance claims and coordinating multiple repair trades.

Location and Accessibility

Kustom Disaster Restoration has a key presence in the heart of the region to provide local and immediate support. Their main office is conveniently located in Auburn, WA, allowing them to dispatch teams quickly to manage emergencies across the Puget Sound area, where rapid response is essential to mitigate progressive damage from water and mold.

The local team is situated at a central and accessible address:

901 W Main St STE 101, Auburn, WA 98001, USA

The facility itself is designed to be accessible to all clients, featuring both a wheelchair accessible entrance and a wheelchair accessible parking lot. This attention to detail reflects their commitment to serving the entire community during stressful and difficult times.

Services Offered

Kustom Disaster Restoration offers a robust suite of services, ensuring they can manage the full scope of any property disaster, from initial cleanup to final reconstruction. Their extensive capabilities cover both mitigation and complete restoration for residential and commercial properties.

• 24/7 Emergency Response & Emergency Restoration Services
• Water Damage Mitigation, Water Extraction, and Emergency Water Removal
• Flood Cleanup And Water Damage Restoration (including flooded basement repair)
• Fire Damage Cleanup & Repair, Fire & Smoke Restoration, and Fire Reconstruction
• Mold Inspection, Mold Remediation, Mold Abatement, and Water damage-related mold removal
• Sewage Cleanup and Environmental Remediation
• Storm Damage Restoration, Storm and Hurricane Damage Restoration, and Hurricane Damage Restoration
• Structural Repair And Reconstruction (Structural Damage repair)
• Applied Structural Drying and Moisture Mapping/Measurement
• Building Restoration, Building Stabilization, and Building Consulting
• Boarding Up, Fencing, Tarping & Wrapping
• Roof Repair and addressing Leaking Roof issues
• Restoration and Recovery for Hardwood Floors
• Disaster Cleanup and Disaster Management
• Proactive Disaster Plan Development
• Carpet Cleaning
• COVID-19 Decontamination Services
• Comprehensive assistance with Insurance Claims

Features / Highlights

Choosing a restoration contractor is a critical decision, and Kustom stands out with a combination of professional expertise, client-focused service, and comprehensive capabilities. Key features that benefit Washington property owners include:

• Full-Service General Contracting and Disaster Restoration: Unlike many restoration-only companies, Kustom is a full general contractor. This is a significant advantage in Washington, as it means they can manage the entire process—from emergency cleanup and water damage mitigation to the complete reconstruction—without requiring the homeowner to hire and coordinate a separate general contractor for the rebuild phase. This streamlined process saves time and ensures consistent quality.
• 24/7 Emergency Readiness: Given the high frequency of storm and flood events in the Puget Sound area, their round-the-clock emergency response capability is crucial for immediate mitigation, which helps prevent secondary damage like extensive mold growth or worsening structural issues.
• Local Service with National-Level Expertise: While serving the local communities of Auburn, Kent, and the Puget Sound, Kustom operates with the technical expertise and robust resources of a nationally-acclaimed property restoration firm, ensuring they are prepared for losses of any size, from a residential pipe burst to a major commercial flood.
• Commitment to Communication and Efficiency: As demonstrated by client testimonials, Kustom is highly praised for its clear communication, quick turnaround times, and provision of unprompted weekly updates, ensuring clients feel supported and informed throughout the often-stressful restoration process.
• Expertise in Washington's Common Disasters: The company's extensive service list directly addresses the most common property disasters in the region, including water damage from pipe bursts and river flooding (Green River near Auburn is a known flood risk), fire damage, and the resulting need for mold abatement in the perpetually damp Pacific Northwest climate.

Contact Information

For immediate emergency service or to schedule a consultation for your property, you can reach the Auburn team using the following contact details:

Address: 901 W Main St STE 101, Auburn, WA 98001, USA

Phone: (253) 669-8652

Mobile Phone: +1 253-669-8652

What is worth choosing

For residents and business owners in the Auburn and greater Washington State area, choosing Kustom Disaster Restoration means selecting a partner that is fully equipped to handle a crisis from start to finish. The distinct advantage of Kustom lies in their integrated model, functioning as both an emergency restoration specialist and a licensed general contractor. This capability is paramount in disaster situations, where a smooth transition from mitigation (drying and cleanup) to reconstruction (rebuilding and repair) is essential for a timely and comprehensive recovery. As one satisfied customer shared, the contrast in service—moving from months of delay with an insurance-recommended vendor to just two weeks of significant progress with Kustom—highlights their efficiency and client-first approach.

In a region frequently impacted by severe weather, like the Green River's potential for major flooding or the year-round risk of pipe bursts and mold, Kustom provides the peace of mind that comes from working with a highly professional team. They are noted for their great communication, promptness, and professional subcontractors, ensuring that every detail is managed—from being attentive to a homeowner's pets to the critical task of maintaining a clean and safe worksite. Their commitment is not just to the structure, but to the client's experience, providing reassurance and a swift path back to normalcy after unexpected damage.

Kustom Disaster Restoration

901 W Main St STE 101, Auburn, WA 98001, USA