Kustom Disaster Restoration

- 2111 S West Ave, Waukesha, WI 53189

Introduction / Overview

For residents and business owners across Southeast Wisconsin, particularly those around Waukesha, Milwaukee, and the North Central region, dealing with property damage from water, fire, or severe storms is a challenge no one wants to face. When disaster strikes, you need more than just a repair crew; you need a partner who can restore your property and your peace of mind. Kustom Disaster Restoration in Waukesha, WI, fills this critical role.

Operating as a premier, full-service general contractor specializing in disaster recovery, Kustom provides a crucial "one-stop shop" solution. This means that from the moment you experience an emergency, whether it is a burst pipe flooding your basement or a sudden fire, Kustom's team handles every phase of the restoration process. They start with immediate mitigation—the critical first steps like water extraction and drying—and conclude with the complete, professional reconstruction of your damaged property. Their expertise seamlessly integrates disaster mitigation with the full scope of general contracting, ensuring that structural repairs are rebuilt to the highest health, safety, and building standards.

Serving the local community, Kustom Disaster Restoration leverages decades of experience in the industry. As part of a larger, nationally recognized network, they combine the personalized, local service that Wisconsin homeowners expect with the substantial resources required for large-scale or complex commercial losses. For any residential project or major commercial property damage, Kustom’s team in Waukesha is committed to bringing order to chaos, focusing on getting clients safely, quickly, and efficiently back up to speed. This comprehensive approach is what truly defines them as a leading restoration and reconstruction general contractor in the region.

Location and Accessibility

Kustom Disaster Restoration is ideally situated to serve the greater metropolitan area of Milwaukee, extending their reach across Southeast Wisconsin and the broader North Central region. Their Waukesha location ensures that rapid emergency response teams can be deployed swiftly, which is paramount when dealing with time-sensitive water and fire emergencies.

The primary office and operations facility is located at:

2111 S West Ave, Waukesha, WI 53189, USA

This location is easy to find and access for clients, project managers, and partners. Recognizing the need for inclusive access, the facility features both a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. This commitment to accessibility reflects their mission to support every member of the community during their most challenging times. Their local Wisconsin phone number is your direct line to a prompt, professional response.

Services Offered

As a full-service disaster restoration general contractor, Kustom offers a comprehensive suite of services that cover initial damage mitigation through final reconstruction for residential and commercial clients. They pride themselves on being a single resource for complex recovery projects.

• 24/7 Emergency Response: Immediate mobilization for all disaster scenarios, including structural stabilization and emergency board-up and tarping.
• Water Damage Restoration Service: Includes Water Extraction, professional structural drying, Water Damage Restoration, and Water damage-related cleanup & repair to prevent secondary issues.
• Fire and Smoke Damage Restoration: Complete Fire damage cleanup & repair, smoke odor removal, and structural cleaning after a fire event.
• Mold Remediation and Environmental Services: Comprehensive Mold Remediation, Mold inspection, and Water damage-related mold removal, utilizing IICRC-certified techniques for a healthy environment.
• Reconstruction and Structural Repair: As a full General Contractor, they manage all necessary Structural Repair and building reconstruction, including the repair of Damaged Walls, roofing, and full interior and exterior renovations.
• Proactive Planning and Consulting: Offering Proactive Disaster Plan Development for commercial clients to ensure business continuity, as well as consulting services, construction defect analysis, and expert witness testimony.
• Specialty Cleaning: Services such as Carpet Cleaning, content pack-out and storage, and cleaning of contents to salvage personal and business assets damaged by fire or water.
• Project Management: End-to-end management of all Residential Projects and commercial losses, including detailed estimating and working directly with insurance carriers.

Features / Highlights

When facing a property crisis in Wisconsin, choosing a contractor with proven capabilities and an integrated service model is essential. Kustom Disaster Restoration distinguishes itself with several key strengths.

• Full General Contractor Capabilities: Unlike many mitigation-only companies, Kustom is licensed and equipped to handle the entire project lifecycle—from emergency mitigation and drying to the final reconstruction and rebuilding of your property. This eliminates the hassle and delays of hiring a separate contractor for the repair phase.
• Rapid, 24/7 Emergency Response: Disaster is unpredictable, and Kustom is ready around the clock, 365 days a year. Their ability to rapidly respond is critical for minimizing the extent of water, fire, and storm damage, which saves Wisconsin homeowners and businesses time and money.
• Extensive Industry Experience: With a legacy spanning over 50 years, the company brings extensive restoration experience to every job, ensuring they can handle projects of any size and complexity, from a residential pipe leak to a large commercial property loss.
• Expertise in Insurance Claims: They are proficient in navigating the complex insurance process, assisting clients by providing clear documentation, detailed estimates, and guidance to ensure a smoother, faster claims experience, a feature highly valued by many customers.
• IICRC Certified Professionals: The team holds key certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), demonstrating technical mastery in essential areas like water damage, commercial drying, and mold remediation.
• Local Commitment with National Resources: Serving the Wisconsin North Central Region, they offer personalized service while having access to the broad, sophisticated resources and technical expertise of a national platform, ensuring no project is too big or too difficult.

Contact Information

To initiate an emergency response or to schedule a consultation for restoration or construction services, you can reach the Waukesha team directly.

Address: 2111 S West Ave, Waukesha, WI 53189, USA

Primary Phone: (262) 408-5271

Mobile Phone: +1 262-408-5271

What is worth choosing

For Wisconsin residents, choosing Kustom Disaster Restoration means prioritizing a proven, integrated solution that minimizes the stress and duration of the recovery process. The value of selecting a general contractor that is also a disaster restoration expert cannot be overstated. When your home or business suffers water damage in Waukesha—a frequent occurrence due to our harsh winters and spring thaws—the ability of one company to handle the immediate water extraction, the necessary mold inspection, and the final rebuilding of damaged walls and structures streamlines the entire ordeal.

While some past reviews have noted frustrations regarding communication and perceived delays, many other customer testimonials highlight project managers who are "one of the nicest, most competent people" they've worked with, and teams that are praised for their "compassion," "exemplary conduct," and professionalism during highly stressful times. Clients repeatedly note that the Kustom team did "everything they said they would do, when they said they would do it," and that they provided crucial guidance in navigating the insurance claim process. This dual commitment to technical excellence in construction and empathetic customer support is what defines their service. When you need to trust someone to rebuild your property to be even better than before the disaster, Kustom Disaster Restoration offers the comprehensive service, expertise, and rapid response that Southeastern Wisconsin demands. They are not just restoring buildings; they are rebuilding trust and peace of mind for the local community.

Kustom Disaster Restoration

2111 S West Ave, Waukesha, WI 53189, USA