KBI RESTORATION, INC. Photos


KBI RESTORATION, INC. Introduce
Navigating property damage—whether from a fierce Texas storm, a sudden pipe burst, or fire—can be a stressful, overwhelming experience. For homeowners and business owners in Spring, TX, and the greater Houston area, having a reliable and comprehensive restoration and construction partner is essential. KBI Restoration, INC. is a local Spring-based contractor that specializes in turning disaster into a fresh start. They are not just a simple roofing contractor; they operate as a full-service general contractor and restoration specialist, providing expertise that covers all phases of recovery and remodeling.
Based right here in Spring, KBI Restoration is positioned to offer prompt and extensive services, from initial emergency mitigation to the final touches of a full rebuild. The unpredictable weather in Texas, which can bring everything from pipe-freezing temperatures to severe hail and wind, makes the role of a trusted restoration company absolutely vital. KBI Restoration is equipped to handle the common roofing issues we see in the region—such as curling and misaligned shingles, or damage from storm impacts—as part of a much larger commitment to total property restoration.
In the construction and restoration industry, experience and versatility are paramount, and KBI Restoration's broad range of capabilities ensures that you won't need to juggle multiple contractors for different aspects of a project. From the moment disaster strikes and an emergency response is needed, through to the complex processes of insurance claims and full-scale reconstruction, they aim to be the single point of contact for restoring your property to its pre-loss condition, or better. Their background spans fire damage, water damage, and general remodeling, all managed under the umbrella of an experienced general contractor.
The core of their mission is understanding the emotional and financial strain property damage causes, and delivering efficient, high-quality solutions to help Texans rebuild their lives. Their commitment is to exceptional craftsmanship and meticulous attention to detail on every single project, large or small, residential or commercial.
In terms of reputation, like many companies in the demanding world of general contracting and restoration, KBI Restoration, INC. has received varied feedback from customers. Some clients praise their quick response and excellent work, especially in complex situations like out-of-state property owners dealing with flood damage from freezing pipes, noting the team's professional, quick, and perfect job on mitigation and reconstruction. This positive feedback highlights their strong capabilities in emergency and disaster response scenarios. However, another detailed customer review indicates challenges with project management, communication regarding material choices, and apparent fund-commingling leading to project delays and requiring legal action to secure a refund. This suggests that while their technical capabilities in restoration are appreciated by some, potential clients should ensure clear, detailed contracts and consistent communication regarding project timelines and financial accounting when engaging for large, multi-phase remodeling and reconstruction work.
In Texas, where property maintenance is a constant battle against the elements, choosing a contractor requires careful consideration of their full scope of work and business practices. KBI Restoration, INC. is a BBB Accredited Business with an A+ rating from the BBB of Greater Houston and South Texas, which speaks to their commitment to the BBB's standards for trust and handling customer issues. They have been an incorporated business since 1998, demonstrating over two decades of operation in the region.
Location and Accessibility
KBI Restoration, INC. is conveniently located in the Spring, Texas area, which allows them to easily serve the Greater Houston and Southeast Texas communities. Their physical address is:
22131 Rothwood Rd Suite 205, Spring, TX 77389, USA
Accessibility is a priority for their customers, ensuring that all clients can easily reach their office.
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
For direct communication, you can reach the KBI Restoration team via phone.
Office Phone: (281) 466-2981
Mobile Phone: +1 281-466-2981
Services Offered
As a multifaceted construction and restoration firm, KBI Restoration, INC. offers an extensive suite of services for both residential and commercial properties. This full-service approach ensures seamless transition between the emergency/mitigation phase and the reconstruction/remodeling phase.
- Disaster and Emergency Response Services
- 24/7 Emergency Services
- Water Damage Restoration and Mitigation (including Water Extraction and Moisture Survey)
- Fire Damage Restoration and Repair (including Smoke Damage & Restoration, Fire Loss, and Soot Removal)
- Storm Restoration and Repair (addressing damage from wind, hail, and tropical storms)
- Mold Remediation
- General Construction and Reconstruction
- New Home Build and Custom Build services
- Remodeling (Kitchen And Bath, Major Renovation Multiple Room Service)
- Interior and Exterior Finishing
- Demolition and Destructive Testing
- Drywall installation and repair
- Interior painting and Exterior painting
- Flooring services (Install flooring, Repair flooring, Tile work installation, Tile work replacement)
- HVAC services (Heating, Ventilation, And Air Conditioning, Air Duct Cleaning)
- Insurance Claims Work and Consulting (including Insurance Survey and Fema Work)
- Structural Framing and Repairs
- Contents Restoration (Packout services)
- Residential and Commercial Properties (including Multifamily, Healthcare, Retail, and Educational Facilities)
Features / Highlights
KBI Restoration, INC. is characterized by several key features that make them a resource for local property owners needing post-disaster recovery or remodeling services.
- Comprehensive Full-Service General Contractor: The company manages the entire process from initial damage mitigation through final reconstruction and remodeling, eliminating the need to hire multiple firms.
- Expertise in Texas Disaster Restoration: They specialize in the types of property damage common in the region, including water damage from burst pipes (like those from the severe freeze events), storm damage, and fire damage.
- BBB Accredited: KBI is a BBB Accredited Business and holds an A+ rating from the Better Business Bureau of Greater Houston and South Texas, signaling a commitment to resolving customer concerns.
- Versatility in Property Types: They serve a wide range of properties, including residential homes, commercial facilities, multi-family apartments, condos, townhomes, and various institutional and retail buildings.
- Emergency Response Capability: They emphasize a 24/7 emergency and rapid response service, which is crucial for securing a property and preventing secondary damage immediately after an event.
- Online Estimates: To streamline the initial process, KBI Restoration offers online estimates for convenience.
What is Worth Choosing
For Texans dealing with property catastrophe, KBI Restoration, INC. presents itself as a valuable, single-source solution. What is worth choosing about this company is their extensive and integrated approach. They aren't solely focused on one aspect of home repair; they are both a skilled roofing contractor—ready to tackle warped, curled, or missing shingles from hail and wind—and a full-scale reconstruction specialist. The ability to handle water extraction, fire cleanup, mold remediation, and the subsequent total interior and exterior rebuild is a significant advantage. This continuity simplifies a very complex and stressful process for the property owner, especially when dealing with insurance claims. By offering services like Insurance Consulting and being ready for Fema Work, they demonstrate an understanding of the bureaucracy that often follows a major disaster. Their long-standing presence in the Spring and Greater Houston area, with an established corporate history since 1998, provides a sense of local rootedness and experience. While it is always prudent to evaluate any contractor's business management practices closely, especially in financially complex projects, their broad service offering, commitment to emergency response, and A+ BBB rating position them as a major contender for restoration and construction projects in Southeast Texas.
KBI RESTORATION, INC. Services
Construction Company
- Demolition
- Drywall installation
- Drywall repair
- Exterior painting
- Install flooring
- Paint indoors
- Remodeling
- Repair flooring
- Tile work installation
- Tile work replacement
- Air Duct
- Cleaning
- Commercial Properties
- Construction Project Management
- Consulting
- Custom Build
- Demolition
- Destructive Testing
- Disaster Restoration
- Emergency Response
- Emergency Services
- Fema Work
- Fire & Smoke Damage
- Fire Damage Repair
- Fire Damage Restoration
- Fire Loss
- General Contractor
- Heating, Ventilation, And Air Conditioning
- Insurance
- Insurance Work
- Kitchen And Bath
- Mitigation
- Moisture
- Mold Remediation
- New Home Build
- Packout
- Personalized Solutions
- Property Management
- Rebuild
- Reconstruction
- Repairs And Restoration
- Residential And Commercial
- Residential Homes
- Residential Houses
- Smoke Damage & Restoration
- Storm Restoration
- Survey
- Thermal Imaging
- Water Damage
- Water Damage Mitigation
- Water Damage Restoration
- Water Extraction
KBI RESTORATION, INC. Details
Service options
- Online estimates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
KBI RESTORATION, INC. Location
KBI RESTORATION, INC.
22131 Rothwood Rd Suite 205, Spring, TX 77389, USA
KBI RESTORATION, INC. Reviews
job
★ 5★ 4★ 3★ 2★ 1Buyer beware!!I hired KBI (Kenneth) to rebuild a bathroom, and a few other items around my home after a remediation project. He collected 50% up front, and things started smoothly. However within a month or so things started going downhill.His cabinet maker couldn't install the cabinets under the existing granite counters, and so that was the first delay. It took another week for him to hire a granite guy to come remove the counters, a week after that for the cabinet guy to return, and another week after that for the granite guys to come back. I was charged extra for the granite work, even though it should have been evident and part of the original estimate.Hiring a plumber went fairly smoothly, however after that it took him a month (with several promised install dates missed) to line up sheetrock installers.Throughout this entire process, I was asking about materials for the bathroom (new tub, shower walls, etc), and was told "Go to Home Depot and pick something out". Once I sent him my choices, he collected more money (which I assumed was to order the items I selected).Once the sheetrock was installed he said next step was to bring in a framer to start rebuilding the subfloor and pony wall in the master bath. Weeks go by, and questions for him about status resulted in confusion, him stopping by unexpectedly to look around and figure out what needed to be done, and finally him asking me to go to Home Depot again and place the order for materials.This is when I decided to put the project on hold and ask for a complete acconting of where the money I'd given him already had gone, and how much was left. Weeks go by of asking for this, and instead of a breakdown of costs to date, I was just given an arbitrary amount of how much was left. At this point I decided to move on, and asked for a refund.Weeks go by again, with no refund. An email asking when I was going to recieve it resulted in Kenneth telling me he was waiting for money to come in. Now it was clear to me. Delays weren't the result of inability to schedule subcontractors, they were the result of him not having the funds to pay them. Despite collecting from me up front, money for my project was spent elsewhere, and he was scrambling to find money to continue the project.It took the thread of legal action for him to finally refund the balance owed to me.I don't think he's intentionally ripping people off, but I do think he's comingling funds, and not keeping track of what is spent on each individual project he has going.Because of his inability to manage this project, i'm having to hire a remodel company to finish the bathroom (I've been without it since April), and bring in another GC to finish the other work that Kenneth was supposed to be doing. It's going to end up costing me significantly more than I originally budgeted for.
Sep 12, 2025 · Mike ThomasKBI did such a great job and I can finally put that freeze we had earlier this year behind me. I currently live in Florida but my house in Houston flooded from the pipes freezing I had no idea for months until my daughter visited the house she called countless company’s and KBI was the first one to arrive and after me and my daughter talked with their team I was sold on their company. They proved me right as the entire process was quick as they did the job perfect. I Don’t know what else you would want from a mitigation and re-construction company. Thank you KBI!
Sep 22, 2021 · Esther Asher• KBI Construction did a great cleaning of our office. The whole team was very professional and answered all our questions regarding the materials used. We had our office cleaned for a tier 2 level cleaning that consisted of fogging and cleaning touch points. The technicians arrived on time and were very efficient. I would not hesitate to use them again, for either home or commercial use.
May 27, 2021 · Braden EvansA pipe burst damaging the bathrooms in our home. My brother is a plumber and recommended KBI for the water damage cleanup. They arrived quickly and explained the process in terms that were easy to understand. Once the work began, the team was polite and efficient. I appreciate their professionalism and would hire them again.
Jul 24, 2021 · Caitlin CampbellI had an apt. Complex fire. It was devastating! I called several companies and KBI was the ONLY ones willing to help me. They took my bed and all bedding. Couch and chairs. All of my coats and clothes and my canvas pictures. Also all of my curtains. Justin came out personally several times with his team and explained the process to me. They were very professional and so very kind to me. I was distraught about everything. They put me at ease and made me feel like I mattered. I love KBI and their staff. I am so grateful to them! Thank you for a wonderful job and experience. God Bless you all.
May 05, 2021 · Anna Gutierrez
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