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Reliable Damage HubWater Damage Restoration Near Me​WisconsinOutagamie CountyAppletonWater Damage Restoration ​ in North Silverspring DriveJG Restoration
JG Restoration ico

JG Restoration
- 1720 N Silverspring Dr, Appleton, WI 54913

Water damage restoration service, Fire damage restoration service ★4.0

1720 N Silverspring Dr, Appleton, WI 54913, USA

4.0
Nightmare. Originally hired for mold remediation, we decided to use JG for water restoration after a dishwasher leak. The initial crew was helpful, and based on good reviews, we felt confident. JG seemed sympathetic and started mitigation quickly, which began our displacement in late June 2024. Unfortunately, communication between JG and our insurance (State Farm) dragged on for 6–8 weeks, leaving us without housing—at one point with a 10-month-old.Work resumed mid-August and we were told 99% would be done by 10/26 when we moved back in. That was far from true. JG’s workers poorly reassembled our kitchen: it was uneven, doors installed backward, cabinets cracked, counters botched, and they left the house filthy. I had to clean up after them every time. The third-party contractors were worse. The tile backsplash was uneven, cracked, and poorly finished—caulk cracked quickly, grout left dirty, and outlet covers wouldn’t lay flush. Flooring was sloppily installed with gaps, scratches, glue residue, and loose areas. Again, I was left cleaning up their mess.These contractors wouldn’t respond to fix anything, so JG brought in a new, more competent one who corrected most of the issues. However, the laminate countertop edges—cut improperly by the original crew—were never fixed. They were sloppily painted white, which looked worse. Chad Pansier, the project manager, just sanded off the paint and called it done. Chad was rude to me in person and via text, only polite to my husband. He was a poor communicator, often saying work would happen that didn’t. I prepped the house multiple times for nothing. He also downplayed our concerns until the new contractor stepped in.After agreeing on an estimate in August and paying half up front, we received a “past due” invoice in January 2025—$1,200 higher than agreed. No discounts were offered despite delays, damage, or unfinished work. They broke an $80 blind and credited only $50. We paid just to be done. Do not hire them. - Casey TeGrootenhuis
JG Restoration Overview Photos IntroServices Detail Location Reviews

JG Restoration Photos

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JG Restoration Introduce

The Wisconsin weather can be tough on homes, making a reliable general contractor and restoration specialist essential for local property owners. From the heavy snowfalls and ice of winter to the severe thunderstorms of summer, the need for expert repair and quick emergency response is a constant reality across the Fox Valley and surrounding regions. We're taking a closer look at a local business, JG Restoration, which is positioned as a comprehensive solution for both planned exterior improvements and urgent disaster recovery services right here in Wisconsin.

JG Restoration is based in Appleton, WI, but their service area extends throughout the Fox Valley and beyond, catering to both residential and commercial clients who require professional and certified expertise. Their business model is centered around being a full-service provider, which means they can handle the initial emergency mitigation—like water extraction or fire cleanup—and follow through with the full reconstruction and restoration of the property. For a Wisconsin homeowner dealing with storm damage, a leaking roof, or the aftermath of a major disaster, having one point of contact for the entire process can significantly simplify an otherwise chaotic and stressful time.

Beyond the emergency restoration work they are known for, such as managing water, fire, smoke, and mold remediation, they also operate as a general contractor specializing in exterior and interior home improvement. This blend of services is particularly useful when damage to a home involves multiple systems, such as a roof leak that causes water damage to the interior walls and flooring. A single contractor who is certified in both the restoration (the cleanup) and the reconstruction (the rebuild) phases can offer a more cohesive and efficient timeline.

This company emphasizes the importance of rapid response, offering 24/7 emergency service, a crucial factor for a region susceptible to sudden weather events. Their dedication to being on call around the clock helps to minimize the extent of property damage, a key step in preventing secondary issues like mold growth after a water intrusion or further structural compromise after a fire.

Location and Accessibility for Wisconsin Residents

JG Restoration’s main operational base is conveniently located in the heart of the Fox Valley, making their services accessible to a broad population across Northeast and Central Wisconsin. Their primary location details are:

Address: 1720 N Silverspring Dr, Appleton, WI 54913, USA

This strategic location in Appleton allows them to efficiently dispatch teams to surrounding communities. The company serves a wide geographic range, including but not limited to the Appleton and Fox Valley area, Green Bay, Oshkosh, Wausau, and Stevens Point, demonstrating a broad commitment to property owners throughout the state.

In terms of physical accessibility, the location at 1720 N Silverspring Dr is noted to have a wheelchair-accessible entrance and wheelchair-accessible parking lot, which speaks to a commitment to serving all members of the community who may need to visit their facility for consultations or project management discussions.

Comprehensive Services Offered by JG Restoration

As a multifaceted general contractor and restoration company, JG Restoration offers a wide array of services designed to cover virtually every aspect of property repair and home improvement. This 'full-service' approach eliminates the need for Wisconsin property owners to hire and coordinate multiple specialized companies.

Core services include:

  • General Contractor Services: Handling the overall management and execution of residential and commercial repair and remodeling projects.
  • Roofing Contractor: Providing essential roofing services, including replacement and repair, which is often a critical need following Wisconsin’s severe storms.
  • Siding Contractor: Expertise in the installation and repair of exterior siding, protecting the home’s structure and improving curb appeal.
  • Gutter Service: Installation, repair, and maintenance of gutters and downspouts, vital for proper water drainage and foundation protection in the Midwest climate.
  • Water Damage Restoration Service: Comprehensive water mitigation, extraction, drying, and dehumidification to address issues from leaks, floods, and burst pipes.
  • Fire Damage Restoration Service: Cleanup, soot and smoke removal, odor elimination, and structural repair after a fire event.
  • Mold Remediation: Professional assessment, containment, and removal of mold growth.
  • Storm Damage Repair: Emergency response and full repair services for damage caused by hail, high winds, and other severe weather.
  • Contents Cleaning and Restoration: Specialized services for salvaging personal property damaged by fire or water, including content packing and cleaning.
  • Waste Management Service: Efficient debris and waste removal, which is integral to any large-scale restoration or renovation project.

Key Features and Highlights

The company highlights several features that differentiate their service for local Wisconsin customers, emphasizing expertise, customer support, and project efficiency.

  • 24/7 Emergency Service: Available around the clock to begin mitigation immediately after a disaster, crucial for minimizing structural damage and costs.
  • IICRC Certified Professionals: The Institute of Inspection Cleaning and Restoration Certification (IICRC) credential signifies that their technicians are trained to the highest industry standards for water, fire, and mold restoration.
  • Insurance Claim Assistance: The team is experienced in working directly with insurance companies (such as State Farm, as mentioned in customer feedback) to streamline the claims process for the homeowner.
  • Commitment to Detail and Efficiency: As demonstrated by positive customer feedback, the roofing and restoration crews can be highly efficient, with one review noting a complete roof replacement finished in just one day with remarkable cleanup afterward.
  • Owner Involvement and Communication: The owner, Josh, is noted in customer testimonials for being available and responsive to questions, providing a direct line of communication for clients.
  • Flexible Service Options: The company offers both online estimates and on-site services, providing convenient options for initial project planning and assessment.

Contact Information

For Wisconsin residents who need emergency services, a free quote, or general information, the company can be reached at their primary contact points:

Address: 1720 N Silverspring Dr, Appleton, WI 54913, USA

Main Phone: (920) 313-3811

Why JG Restoration is Worth Choosing for Wisconsin Property Owners

Choosing a contractor for a major project, especially one resulting from property damage, requires careful consideration of both capability and customer experience. JG Restoration presents itself as a full-spectrum solution with the technical certifications and 24-hour availability necessary for handling emergency damage restoration—a non-negotiable requirement for property stability in the unpredictable Wisconsin climate. The breadth of their services, from water damage mitigation and mold remediation to roofing and general contracting, means they can manage a project from the initial damage assessment through to the final coat of paint, offering a single, seamless process.

However, local clients should note that, like any major contractor, customer experiences can vary, particularly on large, complex, and time-sensitive projects involving insurance claims and multiple contractors. While one client praised the "absolutely seamless" experience of their roof replacement, highlighting the excellent customer service from individuals like Jim and the owner, Josh, another customer's experience detailed significant communication issues, delays spanning months, and quality concerns regarding third-party contractors on a major water restoration and rebuild. These contrasting experiences underscore that while the company has the capacity and technical skill to perform high-quality work, particularly on external projects like roofing, customers should maintain clear, documented communication throughout the process, especially when complex interior restoration, remodeling, and multiple project managers are involved.

For a new roof installation, or an exterior repair project, the positive feedback about professionalism, quick completion (a roof finished in one day), and outstanding site cleanup makes them a highly recommended choice. The staff's helpful and professional demeanor, noted in several reviews, further reinforces their reputation for strong customer interactions during challenging times. For property owners facing severe, multi-phase disasters, their IICRC certifications and promise of a single general contractor to coordinate the entire rebuild offers a compelling reason to choose a full-service provider like JG Restoration. Their proven capability in managing emergency situations, often arriving quickly to assess damage and start the drying or mitigation process within hours, provides peace of mind that is invaluable when disaster strikes a Wisconsin home.

JG Restoration Services

  • Water Damage Restoration Service

  • Content Packing and Cleaning

JG Restoration Details

  • Service options

  • Online estimates
  • Onsite services
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

JG Restoration Location

JG Restoration

1720 N Silverspring Dr, Appleton, WI 54913, USA

JG Restoration Reviews

An average rating of ★4.8 from 149 user reviews.

basementjobprojectcallcarpetremodelbackuprespectfulskilledquality

★ 5★ 4★ 3★ 2★ 1

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