Expert Water, Fire, and Mold Restoration General Contractor in Las Vegas, NV

Immaculate Restoration Photos

Immaculate Restoration Introduce

For homeowners and business operators across the Nevada region, property damage from unexpected disasters like water leaks, fires, or mold can be overwhelming. The critical first step in regaining control is partnering with a reliable, local general contractor specializing in rapid disaster recovery. Immaculate Restoration is a highly trusted, full-service restoration contractor operating out of the heart of Las Vegas, dedicated to turning chaos back into calm with speed and expertise. They are not merely a cleanup crew; they function as a specialized general contractor, managing the entire lifecycle of restoration—from the immediate emergency mitigation to the final rebuild and reconstruction of the affected property.

In the dynamic Las Vegas and Southern Nevada climate, the need for rapid response is paramount. Whether it is a burst pipe flooding a basement, damage from a rare storm, or the widespread destruction left by a fire, Immaculate Restoration provides 24/7 Emergency Water Damage Restoration and comprehensive Fire Damage Restoration service. Their immediate action is designed to prevent further damage, which is vital for reducing costs and ensuring the structural integrity and health of your property. By acting quickly, their certified technician teams mitigate issues like secondary water damage, smoke odor permeation, and the rapid growth of black mold remediation issues.

The core philosophy of Immaculate Restoration is built on friendliness, efficiency, and a deep sense of pride in their work, as highlighted by numerous delighted customers. This dedication to both technical excellence and outstanding customer service ensures that a highly stressful time is handled with professionalism and compassion. From the moment they arrive to the final spot treatment and sanitizing service, clients can expect a seamless experience, allowing them to focus on their lives while the experts manage the property recovery. They handle the complete restoration services needed to make a property look, and feel, brand new again.

Location and Accessibility

Immaculate Restoration is centrally and strategically located to provide rapid response services across the entire Las Vegas metropolitan area and beyond. Their headquarters is easily accessible for consultations, material selection, and documentation processing.

Their official address is: 3255 Pepper Ln Suite # 100A, Las Vegas, NV 89120, USA. This central location in the city allows for quick dispatch of their 24 Hour Emergency response vehicles to neighborhoods throughout Las Vegas, Henderson, North Las Vegas, and the greater Clark County area. When time is of the essence in a property damage situation, a local presence is invaluable.

Understanding the necessity of client convenience and accessibility, Immaculate Restoration provides options for easy service initiation and facility access. Clients can take advantage of Online estimates to begin the assessment process quickly. Furthermore, the facility ensures full physical accessibility for all patrons, featuring a Wheelchair accessible entrance, a dedicated Wheelchair accessible parking lot, and a Wheelchair accessible restroom. This attention to detail reflects their commitment to comprehensive customer care from the first point of contact to the final walkthrough.

Services Offered

As a highly specialized restoration contractor, Immaculate Restoration provides an expansive list of services that address every phase of disaster recovery, ensuring complete restoration services for both residential and commercial properties.

24/7 Emergency Disaster Response: Immediate response for Flood cleanup, Burst Pipe Water Damage Repair, Fire & Smoke Damage Restoration, and Storm Damage Repair and Restoration.
Comprehensive Water Damage Restoration: Includes Water Extraction & Structural Drying, Advanced Moisture Detection & Mitigation, Water removal, Water Damage Repair, and Crawl Space Water Damage Restoration.
Fire and Smoke Damage Mitigation: Full-service Fire and Smoke Restoration, Smoke & Soot Removal Services, Emergency Board-Up & Tarping Services, and Odor Removal & Deodorization.
Expert Mold Remediation: Dedicated Mold damage restoration, Mold mitigation, Mold Cleanup, black mold remediation, and Air Scrubbing & Filtration for Mold & Smoke Damage.
Specialized Cleanup and Biohazard Services: Immediate Sewage Cleanup, Sewage Backup and Contamination Cleanup, Biohazard Cleanup & Decontamination, Trauma & Crime Scene Cleanup, unattended deaths, and Hoarding Removal.
Detailed Cleaning Services: Popular Cleaning Services including Carpet Cleaning And Restoration, Truck Mounted Steam Cleaning Equipment, Tile Cleaning, Grout cleaning, Air Duct And Dryer Vent Cleaning, and Pressure Washing Services.
Complete Reconstruction and Support: Rebuild & Reconstruction Services to restore the property completely, along with Insurance Claim Assistance for Water & Fire Damage.

Features / Highlights

Choosing Immaculate Restoration means benefiting from key features that ensure a smooth, professional, and efficient recovery process.

Full-Spectrum General Contractor: They handle both the immediate cleanup and the final Rebuild & Reconstruction Services, offering a single point of contact for the entire restoration project.
Exceptional Customer Service: Highlighted by customer reviews, the team is known for being quick, responsive, friendly, and efficient with communication, making scheduling a breeze.
24/7 Rapid Disaster Recovery: Availability around the clock ensures immediate mitigation, which is essential to prevent further damage and long-term issues like mold growth.
Certified Technician Expertise: Staffed with certified technician teams who have deep pride in their work, ensuring meticulous attention to detail in every aspect, from Water Extraction to Spot Treatment.
Advanced Cleaning Capabilities: Use of powerful equipment, such as Truck Mounted Steam Cleaning Equipment, for superior results on carpets and hard surfaces, leaving them looking brand new.
Convenient Planning and Access: Offering Online estimates to start the process quickly and fully accessible facilities with Wheelchair accessible entrances, parking, and restrooms.

Contact Information

Nevada residents facing property damage should contact Immaculate Restoration immediately to initiate their 24 Hour Emergency response.

Address: 3255 Pepper Ln Suite # 100A, Las Vegas, NV 89120, USA

Phone: (702) 789-6171

Mobile Phone: +1 702-789-6171

What is Worth Choosing Immaculate Restoration

In the aftermath of an unexpected disaster—whether it is water, fire, or contamination—choosing the right general contractor is the most critical decision a property owner can make. Immaculate Restoration is worth choosing for several compelling reasons, starting with their remarkable dedication to customer care and technical execution. The testimonial stating, "They arrived at my home within hours to assess the damage and started right away!" perfectly encapsulates their commitment to Rapid Response Disaster Recovery. This immediate action prevents the exponential increase in damage and cost that comes from delayed mitigation, solidifying their reputation as a vital resource for the Nevada community.

Their capacity to handle the full scope of property damage is a major differentiator. They are a true restoration contractor, offering both the critical emergency cleaning (Water Extraction, Smoke & Soot Removal) and the essential long-term rebuilding (Rebuild & Reconstruction Services). This means clients avoid the hassle of coordinating between a cleanup crew and a separate general contractor for the repairs, ensuring a streamlined, efficient, and higher-quality outcome. Their ability to manage everything from Flood Damage Cleanup and Restoration to Fire Damage Restoration means total project cohesion under one expert roof.

Furthermore, their service extends into highly specialized and sensitive areas that many contractors avoid. Services such as Biohazard Cleanup & Decontamination, Trauma & Crime Scene Cleanup, and Hoarding Removal demonstrate an unparalleled depth of professionalism and training. When dealing with such trauma or health-related situations, having professional cleanup specialists who handle every detail, from disinfection to odor removal, provides invaluable peace of mind during the most difficult circumstances. Their certified technician team’s proficiency in these areas is crucial for safe and thorough restoration.

The reviews also highlight the exceptional staff, such as Leslie M. and Octavio. Leslie M.'s delightful communication made "scheduling a breeze," and Octavio, the primary carpet technician, showed "so much pride in his work." This blend of administrative efficiency and field expertise ensures that the entire process, from the first call to the final Grout cleaning, is a positive experience. They are focused on not just restoring the structure but restoring the *feeling* of home, evidenced by carpets looking "brand new." They utilize advanced technology like Air Scrubbing & Filtration and Advanced Moisture Detection & Mitigation, guaranteeing that the home is not just visually repaired but is structurally sound and environmentally healthy. Their commitment to Insurance Claim Assistance further solidifies their role as a comprehensive partner, guiding clients through the necessary paperwork to help alleviate financial stress. For complete, expert, and compassionate restoration services across Las Vegas, Immaculate Restoration is the clear choice.

Immaculate Restoration Services

Water Damage Restoration Service
Water damage-related cleanup & repair
24/7 water damage cleanup and repair. From leaks to floods, we extract water, dry structures, and restore your property quickly. Prevent mold and further damage—call for emergency water restoration!
Carpet cleaning
Restore your carpets to a fresher, cleaner state with professional carpet cleaning that removes deep stains, odors, and allergens. Our team uses safe, effective methods designed to extend your carpet’s life and bring back comfort to your home.
Fire damage cleanup & repair
Expert fire damage cleanup and repair services. We remove smoke, soot, and fire damage to restore your home or business. Fast response to prevent further damage. Call now for professional fire restoration!
Flood cleanup
Emergency flood damage cleanup for homes and businesses. Fast water removal, drying, and mold prevention to restore your property after a storm or plumbing failure. Call for expert flood damage restoration!
Flood restoration
Professional flood restoration services. We remove standing water, dry affected areas, and restore homes and businesses after floods. Fast response for emergency flood cleanup—call now!
Mold cleaning
Safe and effective mold cleaning services. We eliminate mold from walls, ceilings, and surfaces while improving indoor air quality. Stop mold growth today—call for expert mold cleaning!
Mold damage restoration
Complete mold damage restoration services. We remove mold, repair affected structures, and prevent regrowth. Protect your home from mold-related damage—call now!
Mold mitigation
Professional mold mitigation services to stop mold growth and protect your home. We prevent further contamination and ensure a safe, mold-free environment. Call now for expert mold mitigation!
Mold remediation
Expert mold remediation and removal services. We eliminate toxic mold, prevent regrowth, and restore healthy indoor air quality. Get professional mold removal today—call now!
Sewage cleanup
Emergency sewage cleanup services to remove hazardous waste and restore safe living conditions. Our experts handle sewage backup removal, disinfection, and odor elimination. Call for fast and professional sewage damage cleanup!
Water removal
Fast and efficient water removal services. We extract standing water, dry your property, and prevent mold growth. Emergency water extraction available 24/7—call now!
24/7 Emergency Water Damage Restoration
Get 24/7 emergency water damage restoration for floods, leaks, and burst pipes. Fast water extraction, structural drying, and mold prevention to restore your property quickly. Call now for expert water damage repair!
Water Extraction & Structural Drying
Professional water extraction and structural drying to prevent mold and damage. Our advanced equipment ensures rapid moisture removal and complete property restoration. Contact us now for fast drying solutions!
Burst Pipe Water Damage Repair
Immediate response for burst pipe water damage. We provide fast water removal, drying, and repairs to prevent further property damage. 24/7 emergency services available. Call now!
Storm & Roof Leak Water Damage Restoration
Storm damage? Roof leaks? We provide emergency water extraction, structural drying, and repairs to protect your home from further damage. Fast response for storm and water damage repair. Contact us now!
Fire & Smoke Damage Restoration
Fire and smoke damage restoration to repair, clean, and deodorize your property. We remove soot, eliminate smoke odors, and restore fire-damaged homes and businesses. Contact us now!
Smoke & Soot Removal Services
Professional smoke and soot removal after fire damage. We clean walls, ceilings, and air ducts to eliminate odors and restore air quality. Call now for expert smoke damage cleanup!
Commercial Water Damage Restoration
Expert commercial water damage restoration for offices, hotels, and businesses. We provide water extraction, drying, and structural repairs. 24/7 emergency service available. Call now!
Commercial Fire Damage Restoration
Professional commercial fire damage restoration to repair, clean, and restore businesses affected by fire and smoke. Fast response to minimize downtime. Call for expert fire restoration!
Commercial Mold Remediation
Certified commercial mold remediation to eliminate mold and prevent regrowth in office buildings, hotels, and retail spaces. Ensure a safe environment—call now!
Biohazard Cleanup & Decontamination
Expert biohazard cleanup for trauma scenes, crime scenes, and hazardous waste removal. We provide full decontamination and sanitization. Call now for safe and discreet biohazard cleanup!
Trauma & Crime Scene Cleanup
Professional trauma and crime scene cleanup services. We handle biohazard removal, decontamination, and restoration with discretion and care. 24/7 emergency service available. Call today!
Odor Removal & Deodorization
Expert odor removal services for smoke, mold, pet, and biohazard odors. We use advanced deodorization techniques to restore fresh air quality. Call now for professional odor elimination!
Advanced Moisture Detection & Mitigation
High-tech moisture detection to find hidden leaks and prevent water damage. Our mitigation solutions protect your home from mold and structural issues. Call now!
Crawl Space Water Damage Restoration
Crawl space water damage repair, drying, and mold prevention to protect your home’s foundation. Stop hidden moisture problems—call now!
Rebuild & Reconstruction Services
Full-service rebuild and reconstruction for fire, water, and storm-damaged properties. Expert craftsmanship to restore your home or business. Call today!
Insurance Claim Assistance for Water & Fire Damage
We work with your insurance company to handle claims for water and fire damage restoration. Hassle-free processing and expert guidance—call now for assistance!
Rapid Response Disaster Recovery
Fast disaster recovery services for water, fire, storm, and biohazard damage. We respond immediately to restore homes and businesses. Call now for 24/7 emergency response!
Emergency Board-Up & Tarping Services
Protect your property from further damage with emergency board-up and tarping services. Secure broken windows, roofs, and doors after storms or fire. Call now!
Hard Surface Drying & Restoration
Specialized drying and restoration for hardwood floors, tile, and concrete after water damage. Prevent warping and mold growth—call today!
Air Scrubbing & Filtration for Mold & Smoke Damage
Advanced air scrubbing and HEPA filtration to remove mold spores and smoke particles, improving indoor air quality. Call now for clean air solutions!
Air Duct And Dryer Vent Cleaning
Improve air quality and reduce fire risk with air duct and dryer vent cleaning. This service supports your HVAC system and contributes to healthier living, while preventing issues that often require costly restoration later.
Carpet Cleaning Process
Our carpet cleaning process is built around effective restoration. From inspection to deep steam extraction, every step is designed to lift dirt, remove allergens, and bring your flooring back to life with safe, proven techniques.
Complete Restoration Services
From water to fire damage, our complete restoration services are here to help recover your property. We respond fast, clean thoroughly, and repair what’s needed to help restore your home or business to its best condition.
Disinfecting & Sanitizing Service
Protect your space with professional disinfecting and sanitizing services. We follow CDC guidelines to ensure surfaces are cleaned properly, especially after damage or restoration, keeping your home or business safe.
Emergency Cleaning
When disaster hits, fast emergency cleaning helps limit the need for major restoration. Whether it’s after flooding, fire, or another urgent mess, we’re ready to respond quickly and get your space back on track.
Fire Damage Restoration
Fire damage can be overwhelming—our team offers restoration services that include debris removal, odor control, and structural cleaning. We work to restore safety and comfort while handling your property with care.
Hoarding Removal
This team understands the sensitive nature of hoarding situations. With respectful and discreet cleanup services, they help restore homes to safe, livable spaces while minimizing stress for families.
Janitorial Service
Reliable and thorough janitorial solutions are available for businesses, offices, and buildings. The crew keeps spaces consistently clean, sanitized, and ready for work every day.
Medical Facilities
Specialized cleaning and restoration for clinics and healthcare spaces is handled with strict safety protocols. This ensures a hygienic environment for patients and staff alike.
Moisture Detection
Using modern tools, the team quickly locates hidden moisture to prevent further damage. Early detection protects your property and stops mold before it starts.
Mold Cleanup
Skilled professionals provide safe mold removal for homes and businesses. Every job follows proper containment and cleaning protocols to restore clean, breathable air.
Mold Damage
If mold has caused structural or surface damage, expert technicians will assess and repair it carefully. They restore materials while keeping safety and long-term results in mind.
Mold Restoration
After mold removal, the next step is restoring your space. From drywall to flooring, the team works to bring your property back to its original condition with quality workmanship.
Pressure Washer
For deep cleaning of driveways, siding, patios, and more, pressure washing services help remove built-up dirt, grime, and mildew. It’s a quick way to boost your property's curb appeal.
Pressure Washing Services
For tough grime and buildup, Immaculate Restoration offers professional pressure washing services. We clean driveways, walls, and exterior surfaces to bring back their fresh look.
Sewage Clean Up
Immaculate Restoration uses powerful truck-mounted steam cleaning equipment to deeply clean carpets and surfaces. This advanced system removes dirt, bacteria, and allergens, leaving your space fresher and healthier.
Spot Treatment
If water has damaged your home or business, Immaculate Restoration provides quick, professional repair services. We address the issue at its source and restore your property efficiently to help you get back to normal.
Structural Drying
Immaculate Restoration offers complete water damage restoration services. From cleanup to repairs, we help you recover from leaks, floods, or broken pipes with care and professionalism.
Trauma Clean
Immaculate Restoration offers respectful and thorough trauma cleaning services. Our team handles sensitive situations with care, restoring affected areas safely and professionally for your peace of mind.
Travertine Cleaning
Restore the beauty of your travertine floors with Immaculate Restoration. Our professional cleaning process removes dirt, stains, and buildup while protecting the natural stone's finish and texture.
Truck Mounted Steam Cleaning Equipment
Immaculate Restoration uses advanced truck-mounted steam cleaning equipment to deliver deep and effective carpet and floor cleaning. Powerful, efficient, and ideal for both homes and businesses.
Water Damage Repair
Get fast help with water damage from Immaculate Restoration. Our skilled team repairs affected areas, helping restore your home or business and prevent future damage with trusted solutions.
Water Damage Restoration
When water damage strikes, Immaculate Restoration responds quickly. Our certified technicians use industry-approved tools to clean, dry, and restore your property with care and precision.
prevent further damage
Don’t wait—Immaculate Restoration helps stop damage before it spreads. From leaks to floods, our team responds fast to secure your property and minimize costly repairs down the road.
certified technician
Work with certified technicians from Immaculate Restoration. Trained in restoration best practices, we ensure every job meets industry standards for safety, quality, and long-term results.
Comprehensive Water Damage Restoration
Immaculate Restoration offers complete water damage restoration to help you recover from leaks, floods, or burst pipes. Our trained team works quickly to remove water, dry your property, and restore your space with care and precision.
mold removal company
As a trusted mold removal company, Immaculate Restoration helps property owners eliminate mold and prevent its return. We use detailed inspections and advanced equipment to restore safety and comfort to your environment.
water and fire damage restoration
Immaculate Restoration handles both water and fire damage restoration. Whether you're facing smoke damage or flooding, our team provides efficient, reliable cleanup and repair to help you get back to normal quickly.
black mold remediation
Black mold can be harmful, and Immaculate Restoration is here to help. Our specialists use professional methods to safely remove black mold and prevent future growth, restoring a safe and clean space for your family.
restoration contractor
Looking for a dependable restoration contractor? Immaculate Restoration delivers skilled restoration services after water, mold, or fire damage. We handle your property with care, bringing it back to pre-loss condition.
water damage
Water damage can cause serious issues if not addressed fast. Immaculate Restoration is ready to step in with fast water extraction, drying, and repair to stop further damage and get your property back on track.
Expert Mold Removal
For expert mold removal, turn to Immaculate Restoration. We locate hidden mold, remove it safely, and use proper containment to ensure it doesn’t spread. Protect your home or office with our trusted service.
Storm Damage Repair and Restoration
When storms hit, fast response makes all the difference. Immaculate Restoration offers expert storm damage repair and restoration to help protect your home and return things to normal. Our team works quickly to address roof leaks, water damage, and more.
storm damage repair
Storm damage can disrupt your life fast. Immaculate Restoration helps restore your property with careful storm damage repairs that address leaks, debris, and water issues. We respond quickly to keep damage from getting worse.
Storm Damage Assistance
Dealing with storm damage? Immaculate Restoration offers reliable assistance when you need it most. We inspect, assess, and repair storm-related damage, helping you restore peace of mind and your property.
Sewage Backup and Contamination Cleanup
Sewage backups are serious health risks. Immaculate Restoration provides professional cleanup to remove contamination safely. Our team uses proper equipment and follows safety standards to protect your home and health.
property damage
Unexpected property damage needs fast attention. Immaculate Restoration helps clean up and repair damage from water, fire, storms, or other disasters. We focus on restoring your property with care and expertise.
emergency sewage cleanup
A sewage spill is never something to wait on. Immaculate Restoration provides 24/7 emergency sewage cleanup to handle the mess fast. We disinfect, remove waste, and restore your space safely and thoroughly.
Immediate Sewage Cleanup
Sewage issues require immediate cleanup to prevent bigger problems. Immaculate Restoration responds quickly to remove waste, sanitize the area, and make your property safe again. We’re here when it matters most.
Trauma and Biohazard Cleanup Service
Sensitive cleanup situations need respectful and skilled handling. Immaculate Restoration provides trauma and biohazard cleanup with care, safety, and professionalism. We follow all protocols to ensure thorough cleaning and restoration.
crime scenes
When traumatic events occur, Immaculate Restoration provides compassionate and discreet crime scene cleanup. Our team follows safety protocols to restore your space with care and professionalism.
unattended deaths
Handling unattended deaths requires care and expertise. Immaculate Restoration ensures respectful, thorough cleanup while restoring safety and peace of mind for families and property owners.
hoarding situations
Immaculate Restoration helps bring order and cleanliness back to homes affected by hoarding. Our team works with care, discretion, and efficiency to restore safe living conditions.
professional cleanup
From biohazard cleanup to water damage, Immaculate Restoration delivers professional cleanup services you can rely on. We work quickly and thoroughly to restore your property.
Rebuild and Reconstruction Services
After the damage is cleaned up, Immaculate Restoration offers skilled rebuild and reconstruction services to restore your space. We handle repairs with care from start to finish.
Flood Damage Cleanup and Restoration
Floods can cause serious damage, but Immaculate Restoration responds fast. Our team provides complete flood cleanup and restoration to get your property back to normal.
Flood Damage Restoration
Immaculate Restoration specializes in flood damage restoration, removing water, drying structures, and repairing damage to help prevent mold and further issues.
Flood Damage Cleanup
Water damage from flooding can’t wait. Immaculate Restoration offers prompt flood damage cleanup to protect your property and begin the path to full restoration.
Commercial Restoration Service
Immaculate Restoration provides fast, reliable commercial restoration services to help businesses recover from water, fire, or storm damage. Our trained team minimizes downtime and restores your property safely and efficiently.
storm recovery
When severe weather strikes, Immaculate Restoration is ready to help. Our storm recovery team responds quickly to assess damage, secure the property, and begin cleanup and restoration to get your space back to normal.
24 Hour Emergency
Bio Hazard
Broken Pipes
Burn Spots
Business Clean
Carpet And Flooring Cleaning
Carpet Cleaning And Restoration
Cleaning Carpet Stains
Deep Cleaning
Fire And Smoke Restoration
Gum Removal
Popular Cleaning Services
Power Wash
Sanitizing Carpet
Smoke Damage
Tile Cleaning
Water Extraction
Water Remediation
Grout cleaning
Air duct cleaning

Fire Damage Restoration Service
Fire damage restoration service
Recovering after a fire is overwhelming. Immaculate Restoration helps restore homes and businesses with expert fire damage restoration. We focus on safety, cleanup, and rebuilding so you can move forward with confidence.
Fire damage restoration
Immaculate Restoration provides trusted fire damage restoration services designed to bring peace of mind. From debris removal to full property recovery, we’re here to help every step of the way after a fire.
Fire and Smoke Damage
Dealing with fire and smoke damage? Immaculate Restoration offers complete solutions to clean, repair, and restore your space. We handle everything with care to help you get back to normal quickly and safely.
Smoke Damage
Smoke can leave lasting damage and odors. Immaculate Restoration uses proven techniques to clean surfaces, remove odors, and restore air quality. We’re committed to bringing comfort back to your property.
fire damage
If your property has been affected by fire, Immaculate Restoration is ready to help. Our team works quickly to secure your space, clean affected areas, and restore what matters most to you.
fire and water damage restoration
Fires often leave behind water damage too. Immaculate Restoration tackles both with expert care. We remove water, clean soot, and restore your property to its pre-loss condition with attention to every detail.

Immaculate Restoration Details

Service options
Online estimates
Onsite services
Language assistance

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Assistive hearing loop
Wheelchair accessible seating

Immaculate Restoration Location

Immaculate Restoration

Nevada Clark County Las Vegas Pepper Lane

3255 Pepper Ln Suite # 100A, Las Vegas, NV 89120, USA

Immaculate Restoration Reviews

An average rating of ★4.8 from 199 user reviews.

carpet cleaningpriceofficebrandtileair ductsefficiencysmellsprojectgrout

★ 5★ 4★ 3★ 2★ 1

I had a fantastic experience with Immaculate Restoration after facing water damage in my home. Their customer service was impressively quick and responsive. They arrived at my home within hours to assess the damage and started right away! I loved their friendliness and prompt service.
Mar 28, 2025 · Claribel Calvario
Thank you Immaculate Carpet and team !!! My carpets look brand new !!! Leslie M. Is delightful with scheduling and getting everything set up. She is friendly and fast and efficient with communication. She made scheduling a breeze prices are very affordable. Would highly recommend for anybody who wants clean new looking carpet.!! And they do tile too!!!Octavio Was the primary carpet technician and he was absolutely amazing!! He Had so much pride in his work it was a great experience… wish I took more pictures… but the whole house looks amazing !!
Apr 17, 2025 · Bryan
We didn’t have a major issue in our upstairs bathroom, but it was bigger than I was going to be able to handle. Chris and immaculate restoration were very communicative and were in and out in one day. He talked me through a whole process and they cleaned up nicely after. It actually looked better than when my wife last cleaned it, lol.
Aug 23, 2025 · William
Would not recommend.Immaculate Restoration came in and left dents, holes in our walls, and scratches on our new floors, banging equipment into the walls right in front of their CFO, Rico. Molly, the project manager, had horrible communication, did not know how to negotiate with insurance, and could not provide the documentation the insurance company requested.We had water damage from the upstairs unit, yet Molly had us pay a $5,000 deductible that should have been the upstairs unit’s responsibility. She threatened us with a lien and blamed it on her company. She also assured us that their build-back team would repair all the damage they caused outside the work zone during the bathroom rebuild.When their build-back team arrived, we found out—six weeks into construction, after they stopped showing up—that they were unlicensed contractors with no certifications or business license in our state. Immaculate gave our personal information to these unlicensed workers, vouched they were part of their company, and then we received a $6,500 bill from their unlicensed contractor, Comfort Restoration.The Nevada Contractors Board investigated, officially deemed Comfort Restoration unlicensed and cited them. Immaculate denied involvement, refused to comment to investigators, and distanced themselves from responsibility. On top of that, Immaculate themselves mishandled our sensitive personal information, while the unlicensed contractor harassed us for medical records and personal data when we asked for documentation.This was a nightmare experience—poor communication, unprofessional conduct, mishandling private information, and handing our project to unlicensed workers while leaving damage behind
Sep 08, 2025 · Christian Kolditz
Immaculate Restoration came through for us when we had a flood in our house. We called in the middle of the night on a holiday and someone showed up ready to work within 30 minutes. We were recommended to another company by our insurance company and they were almost three times the cost of what we charged by Immaculate Restoration. Everyone that worked in our house were professionals and got right to the job and they explained everything has they went along. I would highly recommend Immaculate Restoration as they were highly recommended to us. Our house flood covered three bedrooms, bathroom, closets and hall. These are only a few pics that I have taken.
Feb 15, 2024 · Joe Hughes