Ice Dam Guys

- 9331 W Broadway Ave, Forest Lake, MN 55025

When the Minnesota winter truly settles in, the combination of heavy snow, fluctuating temperatures, and poor roof insulation can create an expensive and dangerous problem for homeowners: ice dams. These ridges of ice form at the edge of your roof, preventing melting snow from draining. This trapped water then backs up under your shingles, potentially leading to leaks, interior water damage, mold growth, and compromised structural integrity. Given the severity of damage an ice dam can cause to ceilings, walls, and insulation—not to mention the sheer danger of attempting removal yourself on an icy roof—professional, safe, and immediate help is often the only real solution.

For many in the state, from the Twin Cities to Duluth, that solution comes from the Ice Dam Guys, a long-standing Minnesota company specializing in roof ice dam and snow removal. Founded in the mid-1990s, they have built a reputation over decades by prioritizing safety and the integrity of your roof above all else, specifically by utilizing a gentle, steam-only method. They were among the first in the industry to recognize that steam was the superior, non-damaging way to address ice dams, moving past riskier methods like high-pressure washers or physical chipping.

Ice Dam Guys is a locally rooted business, with its origins and primary operations based in the Minneapolis/Twin Cities area, but their commitment to Minnesotans extends far beyond the metro. Recognizing that winter hazards like ice dams are not confined to a single area, the company has expanded its operations to cover a significant portion of the state, ensuring that even in an ice dam emergency, a solution is often just a phone call away.

Location and Accessibility

While the company is firmly established with a physical location in the greater metro region, their service area is extensive, designed to provide same-day or next-day emergency response across Minnesota during the peak winter months. This broad coverage means that whether you reside in a major city or a more northern community, their professional services are accessible.

The company’s main operational base is:

Address: 9331 W Broadway Ave, Forest Lake, MN 55025, USA

They offer services across the entire state of Minnesota, including major metropolitan areas and surrounding communities such as:

• Minneapolis & Saint Paul (The Twin Cities Metro)
• Duluth and communities on Superior Bay
• St. Cloud
• Rochester
• Brainerd Lakes and Crow Wing County (Brainerd, Cross Lake, Baxter, etc.)
• Counties surrounding the Twin Cities, including Anoka, Carver, Chisago, Dakota, Ramsey, Scott, Sherburne, and Washington.

The company emphasizes quick deployment, offering same-day and next-day service, which is critical when an ice dam is actively causing a roof leak and water damage to your home’s interior.

Services Offered

As specialists in winter roof care and ice-related damage prevention, Ice Dam Guys offers a comprehensive suite of services that cater to both emergency situations and proactive winter maintenance. Their core offering, ice dam removal, is exclusively performed using professional, low-pressure steam equipment to ensure a safe and non-damaging process for your roof shingles and structure.

• Emergency Ice Dam Removal: The core service, focusing on rapid response to remove ice dams that are actively causing leaks and home damage.
• Steam Ice Dam Removal: The gentle and safe technique used to melt grooves into the ice, allowing the ice dam to be broken into manageable chunks without damaging the underlying roof materials.
• Residential Ice Dam Removal: Services specifically tailored for homeowners dealing with ice buildup.
• Roof Ice Dam Removal for Government Buildings: Professional services extended to commercial and public properties which often present larger, more complex removal challenges.
• Roof Snow Removal: Clearing heavy snow loads from roofs, which is often a necessary precursor to ice dam removal and a crucial preventative measure against ice dam formation.
• Roof Raking: Professional use of raking tools to remove snow, particularly from the lower edges of the roof where ice dams begin to form.
• Gutter Ice Removal & Snow Melting: Clearing ice from gutters and downspouts to restore proper drainage for melting snow and water.
• Thawing of Frozen Pipes & Drains: Additional services to address secondary winter issues caused by extreme cold.
• Ice Dam Prevention & Consulting: Advice and services aimed at preventing ice dams from forming in the first place.
• Deck Snow & Gutter Guard Services: Other snow and ice-related exterior maintenance services.

Features / Highlights

The Ice Dam Guys stand out in the competitive Minnesota market by focusing on specialized expertise, customer safety, and a commitment to high standards of service, which has earned them a strong, positive reputation among local homeowners.

• Steam-Only Method: They are dedicated to using 100% safe, gentle steam for ice removal. This low-pressure technique avoids the use of harsh chemicals, high-pressure washers, or tools like hatchets and chisels that can easily damage asphalt shingles and other roof components.
• Proprietary Equipment (Steamzilla™): The company utilizes custom-built, trademarked steaming machines, designed to allow technicians to precisely control both pressure and temperature for maximum ice-melting efficiency without compromising safety or roof integrity.
• Prompt Emergency Service: They offer same-day and next-day emergency service throughout much of Minnesota, recognizing that active roof leaks require immediate attention to prevent thousands of dollars in interior damage.
• Licensed, Bonded, & Insured: They hold the proper licensing and, importantly, carry the specific type of insurance (General Liability) necessary to protect the customer during dangerous rooftop work, offering clients full peace of mind.
• Decades of Experience: Established in 1995, the company has over 20 years of verifiable, specialized experience in ice dam removal, having been one of the first in the nation to recognize and specialize in this service.
• Exceptional Reputation: The company maintains a perfect A+ rating with the Better Business Bureau (BBB) and is often cited as a top-reviewed ice dam removal company nationally and locally in the Twin Cities area.
• Professional and Courteous Team: Customers frequently praise the technicians for their professionalism, clear communication, and dedication. Technicians like Ryan and Nick are highlighted for being knowledgeable, on-time, and working hard to solve the problem efficiently.

Contact Information

For any homeowner or property manager in Minnesota facing a roof leak or significant ice buildup, contacting a reliable service is the first critical step to mitigating costly damage.

Primary Phone: (651) 964-8557 (Also listed as 1-800-ICE-DAMS)

Main Office Address: 9331 W Broadway Ave, Forest Lake, MN 55025, USA

The company’s commitment to excellent customer service begins with their office staff, who are prepared to handle high call volumes during winter emergencies, providing immediate assistance and scheduling.

What is Worth Choosing

For Minnesota residents, choosing a company for ice dam removal is about more than just getting the ice off the roof; it is about protecting a significant investment from major water damage. The Ice Dam Guys have positioned themselves as the go-to experts by focusing on the absolute safest method available: steam. The gentle, low-pressure steam cuts through the ice without risking damage to the shingles, gutters, or the structural integrity of the roof deck—a risk that is very real with pressure washers or blunt force tools. This commitment to non-destructive work is a key differentiator and a major reason why they are a trusted name.

Furthermore, the company's long history—dating back to a time when specialized ice dam removal was a novel concept—provides an unparalleled level of expertise. They have seen and safely resolved virtually every type of ice dam on every type of structure, from residential homes to large commercial buildings. This experience translates directly into quicker, more efficient service and a better outcome for the homeowner.

In an emergency situation, which an active roof leak invariably is, their ability to offer same-day or next-day service across a massive service area is invaluable. Reviews consistently reflect this rapid response and the professionalism of their technicians, who are praised for clearly explaining the work, providing progress updates, and simply "working their ass off" to secure the home. When a winter storm hits and ice dams are forming across the state, the Ice Dam Guys provide peace of mind that a professional, reputable, and highly skilled team is on the way to protect your home. It’s an investment in safety and structural integrity that pays for itself by preventing the exponentially higher cost of water damage repair.

Ice Dam Guys

9331 W Broadway Ave, Forest Lake, MN 55025, USA