Hays + Sons Complete Restoration: Bloomington's General Contractor for Disaster Recovery and Remodeling

Hays + Sons Photos

Hays + Sons Introduce

Introduction / Overview

For residents and business owners throughout Central and Southern Indiana, facing property damage from an unexpected event—whether it’s a burst pipe, a severe storm, or a devastating fire—can be overwhelming. When chaos strikes, you need a partner who can quickly manage the emergency, mitigate further damage, and completely rebuild your property. This is where Hays + Sons, a trusted and established general contractor based in Bloomington, steps in. With decades of experience serving Indiana, Ohio, and Northern Kentucky, Hays + Sons has built a reputation not just as a leading emergency restoration specialist but also as a full-service general contractor capable of handling complete property reconstruction, remodeling, and general repairs.

Hays + Sons Complete Restoration is a licensed and insured, family-owned company dedicated to helping communities get back to normal as quickly as possible. Their unique strength lies in their ability to combine high-speed emergency response with the comprehensive capabilities of a traditional general contractor. They don’t just clean up the mess; they manage the entire construction process, from the initial water extraction and mold remediation to the final coat of paint and trim work, ensuring a seamless transition from disaster recovery to complete restoration and even non-emergency home improvement projects. As a locally focused company with deep Indiana roots, they are committed to providing personalized, professional service with a focus on quality, transparency, and getting your home or business fully restored.

Location and Accessibility

The Bloomington office of Hays + Sons serves as a key hub for providing services across the surrounding regions of Indiana. Their strategic location allows their 24/7 Emergency Service Teams to respond quickly when you need them most, regardless of the time of day or night. While they operate across Indiana, their physical location ensures local accountability and easy accessibility for residents in Bloomington and the greater Monroe County area.

Contact Information

Address: 3131 N Westbury Village Dr Suite 2, Bloomington, IN 47404, USA

Phone: (812) 269-1422 (Primary)

Mobile Phone: +1 812-269-1422

Accessibility:

Their facilities include a wheelchair accessible parking lot, demonstrating their commitment to serving all members of the community.

Services Offered

Hays + Sons offers a robust range of services, blending immediate emergency mitigation with expert general contracting and reconstruction work for both residential and commercial properties. These services extend far beyond simple clean-up, covering every phase of the restoration and rebuilding process:

LI>Emergency Disaster Restoration and Mitigation

LI>Water Damage Restoration and Mitigation: Utilizing infrared cameras and advanced drying equipment for water removal, water damage prevention, and structural drying.

LI>Fire and Smoke Damage Restoration: Soot and smoke clean up, complete property reconstruction, and removal of odors.

LI>Mold Remediation and Prevention: Cleaning mold, mold prevention, and professional testing to ensure mold spore levels are safe.

LI>Storm Damage Restoration and Repair: Structural repairs, exterior repairs, roof repair, and siding replacement following wind, hail, or lightning damage.

LI>Board-Up Service: Securing damaged homes and commercial properties from the elements and vandalism immediately after a disaster.

LI>Hazardous Clean-Up: Services including bloodborne pathogens, virus decontamination, and cleaning and disinfection for sensitive facilities like healthcare facilities, nursing homes, and manufacturing facilities, including Covid-19 disinfecting.

LI>General Contracting and Reconstruction

LI>Residential and Commercial Reconstruction: Managing the complete rebuilding process after a loss, including structural repairs and interior finishing.

LI>Roof Repair and Replacement: Expertise in asphalt shingle roofing and complete roof installation.

LI>Exterior and Interior Repair and Remodeling: General repairs, tenant improvements, siding replacement, painting, and interior renovation projects.

LI>Flooring Installation: Laying new floor systems as part of a complete restoration or remodeling project.

LI>Specialty Contents and Personal Property Restoration

LI>Personal Property Restoration: Cleaning and salvaging personal belongings.

LI>Specialized Cleaning: Ultrasonic cleaning, electronic cleaning and repair, furniture cleaning, carpet cleaning, and artwork restoration.

LI>Climate-Controlled Warehousing: Secure storage for contents during the restoration phase.

Features / Highlights

When choosing a contractor for major restoration and construction projects in Indiana, the key differentiators of Hays + Sons often stand out. Their commitment to technology, certification, and customer advocacy provides significant peace of mind during a stressful time.

LI>24/7/365 Emergency Response: Their dedication to immediate response is critical for mitigation, meaning their professional teams are ready day or night to secure your property and limit damage spread.

LI>Full-Service General Contractor: Unlike many restoration companies that only handle cleanup, Hays + Sons is classified as a General Contractor (Construction Services), capable of managing a property reconstruction from start to finish, including complex electrical, plumbing, and structural repairs.

LI>Expertise in Insurance Claims: They actively work with major insurance providers (recognized by most) and use Matterport™ digital technology to provide accurate documentation, helping to streamline the claims and estimating process for homeowners and commercial clients.

LI>Certified and Trained Technicians: The team includes Certified Water Restoration Technicians, Certified Mold Remediation Technicians, and Certified Smoke & Odor Remediation Technicians, ensuring all work meets professional industry standards.

LI>Advanced Technology: They utilize advanced equipment like infrared cameras to detect hidden moisture, and ozone generators for stubborn odor removal, guaranteeing a thorough job.

LI>Strong Local Presence and Reputation: Customers frequently praise the on-site teams for their professionalism, politeness, and clear communication, highlighting employees like Rob, Isaiah, Quentin, and Benjamin for their dedicated service and helpful suggestions.

LI>Commitment to Quality: They offer an extensive warranty on their work, often extending beyond the industry standard, to back their commitment to a complete and proper restoration.

What is Worth Choosing Hays + Sons

For anyone in the Indiana region needing a general contractor, particularly one with expertise in handling property damage, Hays + Sons offers a compelling choice. Their dual capacity as an emergency services provider and a full-scale reconstruction firm eliminates the common headache of coordinating multiple contractors during a crisis. When a disaster strikes, their team is one call away from starting the mitigation and finishing the total rebuild. Their long-standing presence since 1982, coupled with an A+ rating from the Better Business Bureau (BBB) in Bloomington, attests to their professional standing and commitment to their customers.

Choosing a contractor who understands the emotional and financial stress of property damage is crucial. Hays + Sons is noted for treating customers with respect and compassion, providing detailed guidance through the repair process, which includes helping navigate complex insurance paperwork. Whether you are dealing with a simple leaky roof, as noted in a customer review, or a massive reconstruction following a fire, their comprehensive project management approach ensures that your property will be returned "back to the way it was before the emergency." Their willingness to go above and beyond, even offering no-cost inspections for air quality concerns or water penetration, demonstrates a customer-first philosophy that Indiana residents truly value in a local general contractor.

In the construction and restoration industry, transparency is key. Hays + Sons is committed to open communication, providing a structural estimator to assess damage, write detailed estimates, and work directly with your insurance adjuster for approval. This integrated service means local Hoosiers can rely on them for high-quality, professional workmanship that adheres to timelines and budgets, making them a standout choice for any major contracting or property improvement need.

Hays + Sons Services

Water Damage Restoration Service
Painting
Artwork Restoration
Bloodborne Pathogens
Board-Up Service
When your home suffers structural damage from an unexpected event, such as a break-in or damage from a storm, your first priority is to secure your home and belongings. The Hays + Sons team of Skilled Craftsmen are available 24 hours a day, 7 days a week, 365 days a year, to quickly answer the call, secure your property with board-up service and help you assess the damage. When disaster strikes, make Hays + Sons your first call.
Buildings Disinfecting
Business Restoration
Carpet Cleaning
Cleaning And Disinfection
Cleaning And Restoration
Cleaning And Sanitizing
Cleaning Machine
Cleaning Mold
Commercial And Residential Restoration
Commercial Board-Up
Commercial Building
Commercial Property Restoration
Complete Restoration
Contents Cleaning
Covid - 19 Disinfecting
Deep Cleansing
Dryer Chamber
Electronic Cleaning
Electronics Repair
Emergency Mitigation
Emergency Restoration Specialists
Environmental Cleaning
Exterior Repairs
Furniture Cleaning
General Contracting
General Repairs
Hard Surface Cleaning
Healthcare Facilities
Hot Water Extraction
Infrared Cameras
Janitorial Cleaning
Manufacturing Facilities
Mold Prevention
Mold Remediation Contents Restoration
New Floor
Nursing Homes
Ozone Generators
Ozone Treatment
Personal Property Restoration
Whether your belongings have been damaged by fire, smoke, water or mold, our Hays + Sons Contents Restoration Experts can save more than you might think possible. Personal contents can be assessed by our team for protection, repair and salvage needs. Our services include contents cleaning, dry cleaning, data recovery, electronics repair and artwork restoration. Your treasured possessions will be inventoried and stored in our climate-controlled warehouse until they can be safely returned to you.
Personal Protective
Property Damage
Property Reconstruction
Remove Odors
Respiratory Protection
Restoration Equipment
Restore Your Home
Siding Replacement
Smoke Clean Up
Soot And Smoke Clean
Storm Damage Restoration
Storm Repair
When a storm or other weather-related disaster strikes, our team of storm repair experts will thoroughly assess the damage and make a plan to get your home secured, repaired and restored. Maybe you’ve never weathered a storm like this before, but we have. Let us use our years of experience to get things back to normal as soon as possible when storm damage occurs.
Structural Repairs
Tenant Improvements
Ultrasonic Cleaning
Ultrasonic Technology
Upholstery Cleaning
Virus Decontamination
Water Damage Prevention
Water Mitigation
Water mitigation requires highly specialized processes and procedures to minimize both short- and long-term damage. Our Certified Water Removal Experts use infrared cameras to reveal every drop of hidden moisture and our powerful ventilation equipment removes it from your home. If water damage from a flooded basement, leaky roof or other water-related disaster occurs in your home, don’t try to handle it yourself. Make Hays + Sons your first call.

Hays + Sons Details

Accessibility
Wheelchair accessible parking lot

Hays + Sons Location

Hays + Sons

Indiana Monroe County Bloomington North Westbury Village Drive

3131 N Westbury Village Dr Suite 2, Bloomington, IN 47404, USA

Hays + Sons Reviews

An average rating of ★4.9 from 74 user reviews.

jobquestionscommunicationroofinsuranceprojectfloorhometreeair

★ 5★ 4★ 3★ 2★ 1

Great experience! They were hired to help take care of a nasty mold issue at my workplace. Everyone was very polite, professional, and always made sure I knew what was going on and what they were doing that day. All the members (especially Quentin and Benjamin) also put up with my awkward small talk and questions on a regular basis, which I’m very grateful for. Especially big shoutout to Rob, Isaiah, Quentin, and Benjamin! I had great interactions with every person who came in, but especially these 4. Would absolutely recommend them Hays + Sons! Please feel free to stop by the Workshop any time (preferably on Mondays or Wednesdays… then you can walk away with some food!) and say hi. We’d love to see you again (for non-mold purposes, of course)!
Aug 08, 2025 · Kirsten Lozano
We've been struggling with air quality through this summer of heavy rain. We fear we may have water penetration. We called Hays and Sons on the basis of their strong reputation. Ben W. and Quentin R. came out yesterday and gave us a careful inspection. They were very polite, they did not rush the process, and they answered all our questions. They offered helpful suggestions about next steps as well, and they did not charge us for their time. We will keep Hays and Sons high on our list of contractors, and we look forward to doing business with them in the near future.
Aug 01, 2025 · Benjamin Irvin
The first time Hays and Sons arranged to meet with me to discuss my bathroom renovation, I expected one person who would talk to me for one half hour at the most. Instead, 3 people from Hays showed up - the General Manager (Heath), the Estimator (Brad), and my personal Project Manager (Allen). They all listened intently to "my vision" and then spent the next two hours (!) discussing exactly how they could accomplish it. That was my first encounter with Hays and Sons and I was absolutely blown away by the interest they all showed in making sure I would be happy with the final result. That sense of awe never faded in the time they worked on my bathroom. The drywallers (Rob and Joe) who were faced with a completely demolished bathroom did an exemplary job of replacing the flooring and walls, taking extra care to ensure the new flooring would be at the correct level to allow for tiles. Later they did a perfect painting job and installed the new vanity and sink Meanwhile, the plumber Hays contracted to do the shower, sink, and tub installation arrived as scheduled and did his work, as did the electrician. Every step of the project was overseen and put together by Allen and Brad. I was kept informed about the days to expect each contractor and always felt that each person was doing their utmost to make every aspect perfect. The piece de resistance was the tile work. Hays only hired the best in any category and the tilers were no exception and were truly amazing. In summation, my bathroom project involved some unusual facets and every single person at Hays and Sons, as well as the outside contractors, worked to make sure that "my vision" materialized and that I was happy with the result. I have never been as impressed with a group of people representing a company as I have been with Hays and Sons. Their professionalism, attention to detail, and sincere desire to do the best job possible is exceptional and rarely encountered. I am thrilled and enthusiastically recommend them for any project.
Apr 16, 2025 · cynthia clapham
After having a dishwasher leak in the kitchen, Brad was able to quickly come out and begin the process of drying out the floors. Quinten was sent out daily to check the progress and make adjustments as needed. They were both incredibly professional and respectful of me and my family as well as our home. There was daily communication to let me know how the progress was coming along. Brad communicated with our insurance and was able to get everything worked out to have the floors refinished. He was even able to arrange for the refinishing to occur while my husband and sons were out of town making it more convo ent for everyone. I highly recommend the Hayes and Sons Bloomington team!
Jul 19, 2025 · michelle comptoncraig
Allen, Rob and Matt went above and beyond to make sure we received quality work and wouldn’t take any short cuts nor allow any vendors to. Provided same attention, care and communication for our small project as would for large project customers.
Aug 27, 2025 · Amy Shipp