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Reliable Damage HubWater Damage Restoration Near Me​DelawareNew Castle CountyMiddletownWater Damage Restoration ​ in North Broad StreetFirst State
First State ico

First State
- 651 N Broad St # 201, Middletown, DE 19709

Water damage restoration service ★5.0

651 N Broad St # 201, Middletown, DE 19709, USA

5.0
I 100% recommend First State Restoration and we were extremely pleased with the service. We had a leak in our kitchen ceiling which also led to a fair amount mold that needed removed as well as a repair to the ceiling.Tyler took a situation that was very stressful and worrying and made the entire process seem less, fast, and easy to navigate. He worked directly with the home insurance company and made the burdensome task of dealing with insurance much easier and less stressful.He was always available and quick to respond with any questions or issues we had. The work was completed very quickly and you can't even tell that the entire ceiling was replaced!Tyler's and team were even able to save us a lot of money by offering to reinstall our toilet after the repairs (something a plumber quoted us over 500$ for)!We can't say enough good things about this company and wholeheartedly recommend them for your restoration needs! - Rich B
First State Overview Photos IntroServices Detail Location Reviews

First State Photos

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First State Introduce

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Introduction / Overview

For homeowners and property managers across Delaware, the unexpected happens. A burst pipe, a kitchen fire, or persistent storm damage can turn a normal day into a crisis, requiring immediate, professional attention. When disaster strikes, navigating the cleanup, repair, and insurance process can be overwhelming. This is precisely where **First State Restoration** steps in.

Operating as a specialized general contractor in the heart of the First State, this company is dedicated to providing comprehensive disaster restoration services. While categorized as a Water Damage Restoration Service, their expertise spans the full spectrum of home recovery, encompassing everything from immediate emergency response to complex structural repairs. They are the single point of contact designed to streamline the stressful process of restoring a property to its pre-loss condition, handling the entirety of the project from the initial cleanup and sanitization to the final repairs and reconstruction.

Their core mission is not just to repair damage but to restore normalcy, providing Delaware residents with a professional, thorough, and supportive service during some of their most challenging times. By offering a complete solution—including expert assistance with insurance claims—First State Restoration has established itself as a trusted partner in the local community for emergency and general contracting needs.

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Location and Accessibility

First State Restoration is strategically located to serve the broad needs of the Delaware community, ensuring prompt access to their emergency services. The company's official address is **651 N Broad St # 201, Middletown, DE 19709, USA**. This central location in Middletown positions them well to quickly deploy teams across the state, from northern New Castle County to southern Sussex County, an essential capability when dealing with time-sensitive issues like water damage or fire aftermath.

Accessibility is a key component of their service model, recognizing that clients dealing with property loss may have immediate and special needs. The facility demonstrates a commitment to serving all community members by featuring:

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

While much of their work is performed on-site at the customer's property, this demonstrated commitment to physical accessibility reflects the professional and accommodating nature of the business, extending their reliable service to every Delaware resident who requires their expertise. The Middletown address also ensures that administrative and consultation services are conveniently available to local clients.

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Services Offered

First State Restoration provides an extensive array of services focused on property recovery and structural integrity, operating under the umbrella of a specialized General Contractor and Water Damage Restoration Service. Their offerings include:

  • Emergency Response and Cleanup:
  • Emergency Response (24/7 support for immediate needs)
  • Emergency board-ups (Securing the structure after a fire or damage event)
  • Cleaning And Sanitization (Thorough Cleaning and Structural Cleaning)
  • Cleaning of structure and contents
  • Content Cleaning (Careful restoration of personal belongings)
  • Core Restoration and Remediation:
  • Water damage-related cleanup & repair (Water Damage Restoration)
  • Fire damage cleanup & repair (Fire Damage Repair)
  • Water damage-related mold removal (Mold Remediation)
  • Comprehensive Disaster Restoration
  • Project Management and Contracting:
  • Entire Restoration (Bringing the home back to pre-loss condition)
  • General Contracting (Managing all necessary repairs and reconstruction)
  • Restore Your Home (Focus on complete project oversight)
  • Insurance Claims (Expert assistance and direct communication with home insurance companies)

This full-service approach ensures that Delaware clients only need to deal with one company from the initial crisis to the final coat of paint.

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Features / Highlights

First State Restoration’s reputation within the Delaware community is built on a set of core features that make them an indispensable partner during property crises:

  • Expert Insurance Claims Facilitation: A standout feature noted by customers is their willingness and ability to work directly with home insurance companies. This service significantly reduces the "burdensome task of dealing with insurance," providing clients with a seamless, stress-free path through the financial and administrative aspects of restoration.
  • Comprehensive, Single-Source General Contracting: They provide a truly "Entire Restoration" service. After the initial cleanup of water or fire damage, they act as the General Contractor to manage all subsequent repairs, meaning customers avoid the frustration of hiring multiple companies for remediation, cleanup, and reconstruction.
  • Exceptional Professionalism and Empathy: Customer reviews consistently highlight the team's "true professionalism, kindness and genuine care" for the family and the home. The staff is recognized for taking pride in their work and approaching highly stressful situations with empathy and dedication, offering peace of mind during a difficult time.
  • Rapid and Responsive Communication: The team, including key personnel like Tyler, is specifically mentioned for being "always available and quick to respond with any questions or issues." In emergency situations, this level of responsiveness is critical for effective project management and client assurance.
  • Cost-Saving and Value-Driven Service: Beyond just competitive pricing, the team actively looks for ways to save the client money. A testament to this is their ability to perform tasks typically outsourced to expensive specialists, such as reinstalling a toilet after repairs, saving one client a significant amount on a plumbing quote.
  • Complete Disaster Scope Management: Their services cover the full triad of common residential disasters: Water Damage Restoration, Fire Damage Repair, and Mold Remediation, ensuring a thorough and professional solution regardless of the origin of the property damage.

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Contact Information

For immediate assistance or to schedule a consultation regarding water damage, fire repair, mold concerns, or general contracting needs in Delaware, First State Restoration can be reached using the following information:

Address: **651 N Broad St # 201, Middletown, DE 19709, USA**

Phone: **(800) 493-3979**

Mobile Phone: **+1 800-493-3979**

The readily available toll-free number is a vital point of contact, especially for clients requiring the company's Emergency Response services across the Delaware region.

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What is Worth Choosing

For any Delaware resident needing disaster recovery or restoration, choosing First State Restoration is a decision that brings immediate relief and long-term peace of mind. What truly sets them apart and makes them the contractor of choice is their holistic, client-focused approach, which transcends the typical scope of property repair.

The primary reason to choose First State Restoration is their exceptional management of the entire recovery process. They don't just fix a leaky ceiling; they take a "Comprehensive Disaster Restoration" approach. This means they are the team that arrives with the **Emergency Response**, removes the **Water damage-related mold**, executes the **Structural Cleaning**, performs the **Fire Damage Repair**, and manages the entire reconstruction as your **General Contracting** partner. This single-source responsibility minimizes delays, confusion, and the stress of coordinating multiple companies—a common pain point in the restoration industry.

Furthermore, their commitment to service extends directly to the client's financial well-being. The noted ability to expertly handle **Insurance Claims** is invaluable, transforming a highly "stressful and worrying" administrative burden into a "seamless, fast, and easy to navigate" process, as described by satisfied customers. This advocacy for the homeowner, coupled with genuine efforts to save money during the repair phase, demonstrates a commitment to client well-being that goes above and beyond standard contractual duties.

When property damage occurs, you need a contractor with "dedication and heart." The professional and caring attitude of the First State team, exemplified by the cleaning crew’s "kindness and genuine care" and the project manager’s quick responsiveness, assures Delaware homeowners that their property is not just a job site, but a home being restored by people who truly care. For full-spectrum, stress-free, and compassionate home restoration, First State Restoration stands as the definitive choice.

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First State Services

  • Water Damage Restoration Service

  • Fire damage cleanup & repair
  • Water damage-related cleanup & repair
  • Water damage-related mold removal
  • Cleaning And Sanitization
  • Cleaning of structure and contents
  • Comprehensive Disaster Restoration
  • Content Cleaning
  • Emergency Response
  • Emergency board-ups
  • Entire Restoration
  • Fire Damage Repair
  • General Contracting
  • Insurance Claims
  • Mold Remediation
  • Restore Your Home
  • Structural Cleaning
  • Thorough Cleaning
  • Water Damage Restoration

First State Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

First State Location

First State

651 N Broad St # 201, Middletown, DE 19709, USA

First State Reviews

An average rating of ★5 from 51 user reviews.

companybasementmoldinsurancehomecallcompassionwork hourssnowwell being

★ 5★ 4★ 3★ 2★ 1

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