First Response Disaster Team Photos










First Response Disaster Team Introduce
As Central Florida residents, we understand that living in the Sunshine State comes with its share of property challenges—from tropical storm flooding and unexpected pipe bursts to the ever-present threat of rapid mold growth in our humid climate. When a disaster hits your home or business, the clock starts ticking immediately. You need more than just a cleanup service; you need a comprehensive solution managed by a single, trusted expert who can handle the entire process, from emergency mitigation to final reconstruction. This is the definition of a specialized general contractor in the field of disaster recovery.
The First Response Disaster Team, a family-owned and operated restoration contractor based in Edgewater, FL, has dedicated itself to being that solution for the greater Volusia County, Flagler, and surrounding Central Florida communities, including the Orlando area. As a Certified General Contractor in the state of Florida, they possess the necessary licensing and expertise not only to dry out water damage and remediate mold but also to manage and complete the entire 'build back' or restoration process. This 'one-stop-shop' capability is critical for homeowners and business owners trying to regain normalcy as quickly as possible.
With a stated business model built on "Emergency Response with a strong ethical culture," the team aims to bring empathy and professionalism to what is often a highly traumatic time for clients. They are positioned as being 'time-line driven,' meaning that while they are managing the emergency phase (such as water extraction or mold cleanup), they are simultaneously preparing and scheduling the reconstruction repairs to minimize the time you are displaced from your property. This integrated approach ensures a more streamlined and potentially faster path to getting your home or business back to its original, pre-loss condition.
Their core service focuses on the most urgent property crises in Florida: water, fire, and mold damage, providing 24/7 emergency response to protect property and prevent further, costly secondary issues.
Location and Accessibility
The First Response Disaster Team is strategically located in Edgewater, FL, placing them at the heart of the Central Florida region to provide rapid service to Volusia, Flagler, Brevard, and Seminole counties, as well as the greater Orlando area. Their local presence ensures a swift response time for emergencies where every minute counts in preventing further damage.
Their primary address is:
2322 Hibiscus Dr, Edgewater, FL 32141, USA
Committed to being accessible to all community members, the facility and service operations feature:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Onsite services available
Services Offered
As a Certified General Contractor specializing in disaster recovery, the First Response Disaster Team provides comprehensive restoration solutions that cover mitigation, remediation, and reconstruction. Their services are designed to address the full spectrum of damage caused by water, fire, and natural disasters.
- 24/7 Emergency Response Services: Immediate action for all disasters, available around the clock to mitigate damage.
- Water Damage Restoration Service: Includes Water Removal, Water Extraction Services, Drying & Dehumidifying using professional Air Movers And Dehumidifiers, and comprehensive Home Water Damage cleanup & repair.
- Flood and Storm Damage Restoration: Specialized handling of Unexpected Flood, Flood cleanup, Flood restoration, Emergency Storm Damage, Storm & Wind Damage, Storm Water issues, and Wind & Tree Damage.
- Mold Remediation and Mitigation: Full Mold cleaning, Mold inspection, Mold mitigation, and Mold damage restoration, including Water damage-related mold removal, performed by a Licensed Mold Remediator.
- Fire Damage Restoration Service: Complete service including Emergency Fire Board Up, Fire damage cleanup & repair, Smoke Damage Clean Up, and Smoke Odor Removal.
- Sewage Cleanup: Professional handling and remediation of hazardous Sewage cleanup and Toilet Overflows.
- Comprehensive Structural Cleaning: Detailed cleaning, sanitization, and deodorization of the affected area to ensure the space is safe and clean.
- Disaster Recovery and Planning: Services include Disaster Cleanup, Disaster Response, and consultation for Disaster Recovery Planning for businesses and large properties.
- Emergency Board Up: Tarping and securing of properties with Emergency Board Up and Fire Board Up services to prevent theft and secondary damage.
- Reconstruction and Repairs: Full 'build back' services to restore the property to its original condition following the mitigation and remediation phases, covering damaged drywall, painting, flooring, and other necessary repairs.
Features and Highlights
Choosing the right general contractor during a property emergency is critical. The First Response Disaster Team offers several key attributes that make them a standout provider in the Central Florida market.
- Certified General Contractor (CGC) Status: This crucial certification allows them to handle the entire project, from initial emergency response and cleanup to the final reconstruction and repair of the structure.
- Licensed Mold Remediator: In Florida’s climate, having expertise in Mold Remediation is non-negotiable, ensuring the health and safety of the occupants after water intrusion.
- 24/7 Emergency Hotline and Response: A dedicated, round-the-clock service ensures immediate action to protect the property and minimize damage when disaster strikes.
- Insurance Claims Expertise: They work diligently with homeowners, business owners, and all insurance companies and adjusters, helping clients through the process of filing and processing claims for a fair outcome.
- One-Stop-Shop for Restoration: The company is your single point of contact for the entire process—mitigation, cleanup, and full restoration—saving the client the hassle of coordinating multiple vendors.
- Customer-Centric Approach: Owners are noted for creating a business model rooted in "empathy and professionalism," striving to provide peace of mind during a difficult time.
- Dedicated Project Management: The team, including the General Manager, ensures operational oversight and continuous communication, which is vital for keeping jobs on track and addressing client concerns promptly.
Contact Information
For emergency disaster recovery or restoration services in Central Florida, you can reach the First Response Disaster Team using the following contact details:
- Address: 2322 Hibiscus Dr, Edgewater, FL 32141, USA
- Office Phone (24/7 Emergency Hotline): (386) 428-8825
- Mobile Phone: +1 386-428-8825
What Is Worth Choosing
When a disaster affects your property, the need for efficiency and competence is paramount. The primary reason for choosing the First Response Disaster Team in Central Florida is their unique combination of speed, certification, and comprehensive service. Their status as both a Certified General Contractor and a Licensed Mold Remediator means they can legally and skillfully handle every phase of a complex restoration job—from drying the slab to repairing the drywall and painting the final coat. This full-service capability is often what dictates how quickly a property is returned to a livable state, which is their stated main goal.
A strong highlight of their service is the clear, professional communication and support provided during the most stressful part of the recovery process. Customers praise the team's professional, responsive, and thorough nature, particularly during emotionally difficult times, such as those involving health concerns or the initial shock of a large loss. The testimony noting that the team "delivered on every promise" and provided "peace of mind during a difficult time" underscores the value of their customer relationship focus. The specific commendation of key personnel, like the General Manager, Wade Bernosky, for maintaining consistent communication and promptly addressing concerns, suggests a high level of accountability and client care.
While some experiences can involve complications, such as a lengthy rebuild timeline or issues with final cost discrepancies—which can occur in complex, multi-stage, insurance-driven restoration projects—the core value proposition remains: First Response Disaster Team offers rapid, 24/7 emergency response and the certified expertise to see a property through complete recovery in a region that desperately needs specialized, capable disaster general contractors. Their expertise in managing insurance-related documentation and the reconstruction phase is a critical asset that helps streamline the complex recovery process for Florida residents.
First Response Disaster Team Services
Water Damage Restoration Service
- Fire damage cleanup & repair
A fire destroys your property, leaving behind a significant mess. First Response Disaster Team offers fire damage cleanup to return your home or business to its pre-loss condition.
- Flood cleanup
- Flood restoration
Flooding is a stressful event, whether it is a few inches or several feet of water. Flood waters can also introduce toxins into your space. We provide fast and effective flood damage cleanup and flood damage restoration services to restore your space to pre-loss condition.
- Mold cleaning
- Mold damage restoration
Not only is mold hazardous to your health, it can damage the building materials within your home. FRDT offers mold damage restoration services to protect you and your property.
- Mold inspection
Do you suspect mold is growing in your property? Call us to schedule a mold inspection. We identify the type of mold and develop a mold removal remediation plan suited to your home or business.
- Mold mitigation
- Mold remediation
Mold remediation is a job best left to the professionals at FRDT. We aim to protect your health and property by offering safe mold removal and mold remediation services in Edgewater, Florida and all surrounding areas.
- Sewage cleanup
Sewage not only makes a mess, it is full of harmful bacteria and contaminants. We assist with sewage cleanup and sewage restoration after an overflow or backup.
- Water damage-related cleanup & repair
Water saturates anything in its way, which is why it is important to act fast. First Response Disaster Team's water damage cleanup services dry your property and return it to its original condition.
- Water damage-related mold removal
Mold is dangerous to your health and property, and as such, should only be handled by a professional. We offer safe mold removal and mold remediation to protect you and your family.
- Water removal
When you find water in your property, call First Response Disaster Team as soon as possible. We arrive on-site to immediately begin water extraction to minimize expenses and damages.
- 24 Hour Emergency
- 24/7 Emergency Response Services
- Air Movers And Dehumidifiers
- Comprehensive Structural Cleaning
- Disaster Cleanup
- Disaster Recovery Planning
- Disaster Response
- Drying & Dehumidifying
- Drying And Dehumidification
After water extraction, First Response Disaster Team completely dries and dehumidifies your property. This prevents mold and structural instability.
- Emergency Board Up
- Emergency Storm Damage
- Fire Board Up
- Flood Damage Resources
- Flood Damage Restoration
Flooding introduces harmful bacteria and contaminants into your space. We provide fast and effective flood damage cleanup and flood damage restoration services to restore your space to pre-loss condition.
- Free Estimate
- Home Water Damage
- Smoke And Soot
- Smoke And Soot Damage
- Storm & Wind Damage
- Storm Water
- Toilet Overflows
- Unexpected Flood
- Water Damage Drying
- Water Damage Prevention
- Water Extraction Equipment
- Water Extraction Services
When you find water in your property, call First Response Disaster Team as soon as possible. We arrive on-site to immediately begin water extraction to minimize expenses and damages.
- Wind & Tree Damage
Fire Damage Restoration Service
- Emergency Fire Board Up
After a fire, you likely have broken windows, holes in the roof, and other exposed entry points. First Response Disaster Team responds 24/7 to boardup your property and tarp holes in the roof. This keeps animals, vandals, and the weather out.
- Smoke Damage Clean Up
Smoke damage cleaning should only be attempted by a professional. DIY efforts create a bigger mess. We determine the type of smoke damage your property has and use a corresponding cleaning method to restore your home or business.
- Smoke Odor Removal
Smoke odor can linger for long after the fire has been put out. We eliminate the triggering odor to help you move past the bad memories. Our smoke odor removal and smoke deodorization services allow you to breathe easily again in the property.
First Response Disaster Team Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
First Response Disaster Team Location
First Response Disaster Team
2322 Hibiscus Dr, Edgewater, FL 32141, USA
First Response Disaster Team Reviews
moldquestionscompanyknowledgecommunicationcondoinspectpricepaycontract
★ 5★ 4★ 3★ 2★ 1Please read this before using this company.Our house flooded during Milton, Ken came out to access the house for mitigation and restoration. I had already cut most of dry wall out and the mitigation process started quickly, we had no issues with that. HOWEVER, that was the ONLY easy part of working with this company. Milton happened in October; we weren’t able to be back in the house until February due to lack of communication and POOR work that needed to be redone multiple times. “Nathan” was put incharge of the restoration portion of the process, although it seemed as if he had hired out other workers because he never seemed to know what the status of the progress was and I saw different workers at the house every time I stopped by to check in.There was lack of guidance throughout the whole process, as this was my first having to go through this. As well as my first ever home. The dry wall had cracks in it, it had to be fixed twice AND STILL had cracks in it when we moved back in. I had no choice to deny them attempting to fix their mistakes a 3rd time because I knew it would’ve taken multiple weeks and couldn’t afford to be out of the house any longer. Painting job on the walls was terrible, mind you, it costed 10k. Painting had to be redone. I felt like there were incompetent workers restoring my home. I was super clear from the get go of exactly what we wanted/needed to be done in the house, from paint color to door knobs. Somehow nobody ever knew what was going on, even though I told multiple people, multiple times. Again, VERY poor communication within the company. When it came to the cleaning portion, the house somehow looked worse. They used the same dirty rag on every surface, from window sills, back of the toilets, fans, to appliances. I know this for a fact because they posted pictures of them “cleaning” and I could see them on the final invoice. I spent 5 hours properly cleaning up their mess. Grout was also ruined in a lot of spots due to dry wall plaster. The cherry on top was the final bill. DOUBLE the original estimate. Seemed to be an error on the estimators end, and Ken gave little to no care, insisting the employee would be fired (which is unprofessional to even tell someone) AS IF that would make us feel better about having to pay $15,000 MORE than the original quote. Again, I was clear from the beginning of exactly we needed to be done, so there was no reason for the final bill to double. Ken said we could go to court because apparently he has “been to court before” which I guess he thought that was a flex. LOL. I would not recommend this company to anybody! This was THE most stressful process and I hope people who use this company are well aware. I have pictures and a lot more issues that occurred during this process.
Jul 24, 2025 · Lucy WagnerI highly recommend First Response Disaster Team for anyone in need of mold remediation or disaster recovery services. We recently experienced a severe mold bloom in our condominium and contacted First Response for assistance. From the outset, their team was professional, responsive, and thorough. They conducted a comprehensive inspection and provided a clear, detailed estimate for the full scope of remediation.Due to ongoing cancer treatments for my husband, we had to leave our home during the remediation process. Placing our trust in First Response Disaster Team was an easy decision, and they delivered on every promise. Wade, in particular, maintained consistent communication throughout the project, addressing all of my questions and concerns promptly and professionally.We are extremely satisfied with the quality of their work, their attention to detail, and their excellent customer service. First Response Disaster Team provided peace of mind during a difficult time, and we are grateful for their dedication and expertise.Cynthia Beedle
Jul 23, 2025 · cindy beedleJoe, Chad, Brandon and John all worked in my kitchen getting everything figured out and taken care of for the last 2 weeks. They were responsive if I had any questions and worked thoroughly each time they were here. We appreciate all their help and hard work! -Brittany
Sep 08, 2025 · Marlon FrazierDon't know where to begin without a thread of events. Thought the water was from my ac, but it wasn't. Our condo maintenance located and fixed the leak. So, 1st call was to get dehumidifierss in here. Friday night 7 pm....First Response was here within 15 minutes of the call with monster dehu's. Brendan was team leader and has been here every day checking. Long story short, the water was in my entire unit. All the LVP and soundproofing had to pulled out, furniture moved, some taken out. In short a disaster. Joe , Chad, John, and Brendan went over and above. They were professional, polite, and more importantly efficient. I dont know what I would have done without these guys. If I could give 10 starts thats not enough.
Aug 19, 2025 · Roxanne FranchiniI've had the pleasure to work with the FRDT team for years now and will simply say, they are the best in the field. Ken, Brandon, Joe, Wade, Tahna and everyone on the team brings top notch service and knowledge every, single time. I give them 10 stars!! Julie D, Association Property Administration
Jul 01, 2025 · seychellescondo
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