Citywide Restoration, LLC

- 2011 Austin Dr, Troy, MI 48083

Introduction / Overview

For residents and business owners across Michigan, experiencing property damage from a severe storm, an unexpected pipe burst, or a devastating fire is a profoundly stressful event. In these critical moments, you don't just need a quick cleanup crew; you need a reliable general contractor—a single, expert partner who can manage the entire process from emergency response through final reconstruction. This is the precise role filled by Citywide Restoration, LLC.

Based in Troy, this company stands out as a full-service disaster restoration and reconstruction specialist. They are not limited to one phase of recovery but offer a streamlined, start-to-finish solution for both Commercial And Residential properties. Their expertise covers the trifecta of common property disasters: Water damage restoration service, Fire damage restoration service, and comprehensive Mold Damage Remediation. By operating as a licensed General Contractor, Citywide ensures that after the initial flood cleanup or fire mitigation is complete, the subsequent necessary Remodeling and structural repairs are handled by the same professional team, guaranteeing quality and a Speedy Recovery for your Michigan home or business.

Location and Accessibility

Citywide Restoration, LLC’s main operations are strategically located in Troy, Michigan, providing them with an ideal base to deliver their rapid 24/7 Emergency Restoration Service throughout the Metro Detroit area and Southeast Michigan. Their central location in Oakland County allows their highly responsive teams to quickly reach affected properties, minimizing secondary damage—a crucial factor in Michigan's varying climate conditions.

The company’s dedication to serving the entire community is reflected in their facility’s design. For clients needing to visit their office or consultation space, accessibility is prioritized:

Address: 2011 Austin Dr, Troy, MI 48083, USA

24/7 Phone: (800) 248-9943

Mobile Phone: +1 800-248-9943

Accessibility features include a Wheelchair accessible entrance and Wheelchair accessible parking lot.

Services Offered

As a full-spectrum general contractor focused on disaster recovery, Citywide Restoration offers an extensive suite of services designed to restore properties to their pre-loss condition or better:

• 24/7 Emergency Response: Immediate Disaster Response and Damage Control for sudden events like burst pipes, major leaks, or severe Storm Damage.

• Comprehensive Water Damage Restoration & Mitigation: Services include rapid Water removal and Flood Water Removal, specialized Sewage cleanup, Flood cleanup and Flood restoration, and Water damage-related cleanup & repair utilizing Advanced Restoration Techniques.

• Fire Damage and Smoke Restoration: Expert services covering initial Fire damage cleanup & repair, as well as full restoration from Fire Damage & Smoke Restoration, handling soot, structural damage, and odor removal.

• Mold Remediation: From Mold inspection to Mold Removal Or Mold Remediation, including Black Mold Removal, Mold Damage Restoration, and Water damage-related mold removal to ensure a healthy, safe indoor environment.

• Complete Reconstruction & Remodeling: As a General Contractor, they manage all necessary post-mitigation rebuilds, including Complete Remodeling, Flooring installation, Painting, Plumbing repairs, and full Residential Repairs and Construction Services.

• Content Restoration: Specialized services for salvaging, cleaning, and restoring personal belongings and business assets affected by Water, Fire, Or Mold Damage.

• Exterior and Structure Maintenance: Includes essential Roofing Services and securing the property after severe weather (Storm Damage Cleanup).

• Commercial Restoration: Tailored services for Commercial Property damage, including Commercial Restoration Services and maintaining Business Continuity.

Features / Highlights

• Full-Circle General Contractor Model: The most significant feature is their ability to act as the sole point of contact. By handling both emergency mitigation (cleanup) and the subsequent reconstruction (Restoration And Reconstruction), they eliminate the headaches of managing multiple contractors and ensure a cohesive, high-quality final product.

• Unwavering Urgency and Responsiveness: Customer feedback highlights their professional demeanor and immediate, dedicated response. They "respond and react with the same level of urgency" as the homeowner, which is invaluable when dealing with time-sensitive water or fire damage to prevent further loss.

• Expert and Transparent Communication: The team, including key personnel like Brett, is praised for being "incredibly knowledgeable" and thoroughly explaining the Damage Inspection and "entire restoration process in a way that was easy for me to understand." They commit to keeping clients "informed every step of the way."

• Outstanding Craftsmanship and Attention to Detail: Reviews consistently call out the "quality of their work" as outstanding, noting their commitment to restoring the home to its "original condition" and demonstrating impressive "attention to detail and craftmanship."

• Fair and Ethical Pricing: For local Michigan users, transparent and reasonable costs are essential. Citywide Restoration is consistently noted for providing "fair and reasonable pricing," building trust alongside excellent service.

• Expertise in Complex Cleanup: Their specific inclusion of services like Sewage cleanup, Black Mold Removal, and working on properties like Assisted Living facilities demonstrates specialized knowledge beyond basic restoration, allowing them to handle complex, hazardous, and large-scale projects effectively.

Contact Information

For immediate emergency assistance or to schedule an estimate for your property in the Michigan region, Citywide Restoration is available:

Address: 2011 Austin Dr, Troy, MI 48083, USA

24/7 Emergency Phone: (800) 248-9943

Mobile Phone: +1 800-248-9943

What is Worth Choosing

In the unique environment of Michigan, where property damage from frozen pipes, spring floods, or severe winter storms is a frequent risk, what makes Citywide Restoration, LLC the clear choice is their powerful combination of emergency speed and general contracting mastery. They offer more than just a quick fix; they provide a comprehensive solution that mitigates damage today and ensures a quality rebuild for tomorrow.

Choosing a firm that is both a disaster specialist (proficient in Water, Fire, And Mold Restoration Services) and a reliable General Contractor (capable of full Complete Remodeling) is a major advantage for any Michigan property owner navigating an insurance claim. It means a faster, more cohesive project timeline, better communication, and a single point of accountability for all work—from the initial Water Intrusion to the final coat of Painting. Their consistent five-star customer feedback, praising the team's professionalism, deep knowledge, and genuine care for the client's best interests, affirms that Citywide Restoration is not just restoring properties; they are expertly restoring their clients' peace of mind with exceptional craftmanship and ethical business practices. They deliver a rare and essential service in Southeast Michigan: complete confidence during a crisis.

Citywide Restoration, LLC

2011 Austin Dr, Troy, MI 48083, USA