Bob Wells Co Photos

Bob Wells Co Introduce
Introduction / Overview
For over five decades, when property owners across the great state of Kentucky have faced the unexpected disaster of a fire, flood, or severe storm, the name Bob Wells Co has stood for swift, reliable recovery. Established in 1972, Bob Wells Co is a locally owned and operated general contractor and full-service emergency repair company, proudly rooted in the Louisville metropolitan area. They are widely recognized as "The Insurance Repair People," a moniker earned through decades of seamlessly coordinating complex restoration and reconstruction projects with insurance companies on behalf of their clients.
The core specialty of Bob Wells Co is providing top-notch service for catastrophic property damage. While many contractors may only handle the repair or the cleanup, this company integrates the entire process—from the initial emergency mitigation to the final reconstruction, ensuring a single, accountable point of contact for the property owner. This all-in-one approach is particularly valued by residents dealing with the stress of an emergency, as it simplifies communication and speeds up the entire turnaround time, often significantly reducing the period a homeowner or business is displaced.
Their mission is clear: to deliver quality cleanup and repairs with unmatched excellence in customer service. This commitment is evidenced by their A+ rating with the Better Business Bureau. For Kentuckians, Bob Wells Co represents a reliable local partner capable of handling the unexpected, ensuring that properties are not just restored but rebuilt to a high standard.
While their primary focus is on emergency response and insurance-related repairs, Bob Wells Co's expertise as a construction company also extends to professional remodeling projects. This dual capability makes them a versatile and invaluable resource for both disaster recovery and planned home improvements across the region.
Location and Accessibility
Strategically located in Jeffersontown, a key area within the Louisville metropolitan region, Bob Wells Co is positioned to offer quick and efficient service across a wide service area in Kentucky and surrounding areas. This central location ensures that their emergency teams can be dispatched rapidly when time is of the essence.
Their company headquarters can be found at:
Address: 11001 Bluegrass Pkwy Suite 305, Jeffersontown, KY 40299, USA
The office location is easily accessible for consultations, particularly for clients who need to review project plans or material selections. Understanding the needs of all community members, the facility provides practical accessibility features, including a wheelchair accessible parking lot. This attention to detail underscores their focus on comprehensive customer care. Furthermore, their business model is built around on-site service, meaning their professional teams travel directly to your property to handle all cleanup, mitigation, and construction needs.
Services Offered
As both a construction company and a specialized water damage restoration service, Bob Wells Co offers a comprehensive suite of services designed to handle property damage from the initial incident to the final repair. Their service offerings are categorized into emergency restoration and general construction.
Emergency Restoration & Repair Services:
- Water Damage Restoration Service: Full water damage-related cleanup and repair, including water cleanup, addressing flooded basement scenarios, and comprehensive flood and water damage repair.
- Fire & Smoke Damage Restoration: Complete smoke and fire damage restoration, fire damage repair, and full fire & smoke repair services following a catastrophic casualty.
- Storm Damage Recovery: Comprehensive storm damage restoration, storm damage cleanup, wind and storm damage assessment, and wind damage repairs for damage caused by severe weather, high winds, or hail.
- Tree and Vehicle Impact Repair: Cleanup and structural repairs for property damage caused by falling trees or vehicular impact.
- Mold Remediation: Professional mold clean up, mold remediation, and mold removal service to restore a healthy indoor environment following water damage.
General Contractor & Construction Services:
- Insurance Repair: Specialized knowledge in handling and executing all necessary repairs covered by property insurance, often referred to as "The Insurance Repair People."
- Building and Property Repair: General building and property repair services for both commercial building and residential properties following disaster strikes.
- Home Remodeling: Planned construction and remodeling projects, including home remodel, basement remodel, and bathroom remodel.
- New Roof Installation: Services for installing and repairing new roof systems.
- Emergency Repairs: Providing immediate stabilization and necessary repairs to secure a property after an emergency.
Features / Highlights
Bob Wells Co’s long-standing presence and specialized services provide several key benefits that make them a standout choice for residents and businesses in Kentucky facing property damage.
- 50+ Years of Local Experience: Operating since 1972, they bring unparalleled local expertise and a proven track record in handling disaster restoration projects throughout the Kentucky region.
- 24/7 Emergency Availability: They offer round-the-clock, 24/7 availability for emergency repairs, ensuring that a professional team is available to respond immediately, day or night, to mitigate damage.
- A+ Rated by BBB: The company holds an A+ rating with the Better Business Bureau, demonstrating a consistent commitment to ethical business practices and high customer satisfaction.
- “One-Stop-Shop” for Restoration: They manage the entire process—from the initial water cleanup and mitigation to the final reconstruction (walls, ceilings, flooring, roofing)—greatly simplifying a stressful experience for the customer.
- Insurance Claims Expertise: Bob Wells Co is known as "The Insurance Repair People," with specialized experience in working directly with insurance agents to expedite claims and restoration timelines.
- Free Estimates: They offer free estimates before any work is done, maintaining transparent communication about all costs and ensuring no surprises for the client.
- Certified Professionals: Their construction and mitigation teams, including key personnel like Cary, Scott, Brian, and Tony, are consistently praised for being respectful, knowledgeable, and paying outstanding attention to detail.
Contact Information
If you are a resident or business owner in Kentucky in need of immediate emergency assistance or planning a future remodeling project, you can contact the professional team at Bob Wells Co directly. Their team is ready to respond to urgent needs across the region.
Address: 11001 Bluegrass Pkwy Suite 305, Jeffersontown, KY 40299, USA
Phone: (502) 491-9223
Mobile Phone: +1 502-491-9223
The company emphasizes its availability, with their emergency services accessible 24 hours a day, 7 days a week, making the phone number an essential contact for anyone experiencing an unexpected property disaster.
What is worth choosing
When facing damage to your Kentucky property, the single most valuable asset a contractor can provide is efficiency paired with quality. Bob Wells Co offers exactly this, making them an excellent choice. What sets them apart is their deeply integrated model of being a construction company first and a damage restoration service simultaneously. This means they don't just extract water or clean up soot; they are equipped to immediately plan and execute the comprehensive reconstruction required to return your home to normal.
The value of this integrated service is perfectly illustrated by the customer testimonials. One client noted a water damage restoration project that was initially expected to take three months was completed in less than a month. This incredible reduction in turnaround time was attributed to the Bob Wells team, particularly Cary, who seamlessly handled all coordination with the insurance agent and managed the entire restoration and replacement crew. For a homeowner, this level of project management and speed drastically reduces the stress and inconvenience of living through a major repair.
Furthermore, their established reputation as "The Insurance Repair People" means they possess the critical experience needed to navigate the often-complex world of claims. This expertise is a significant benefit, as it ensures the process moves smoothly and that the necessary repairs are approved and funded without unnecessary delays or added stress on the property owner. For example, a homeowner who experienced a ruptured water heater flood on a Friday afternoon was relieved when Cary was on-site within the hour, and the repair was completed within two weeks, working effortlessly with the insurance company. This commitment to promptness and seamless coordination is a defining factor.
By choosing Bob Wells Co, you are partnering with a locally owned Kentucky company with over half a century of experience, a sterling A+ BBB rating, and a team dedicated to honesty, affordable pricing, and getting your life back to normal as quickly as possible. Whether you need an emergency response at 3 a.m. or a quality contractor for a planned home remodel, their proven history of excellence in both disaster management and construction makes them the smart, reliable choice for any property owner in the Kentucky region.
Bob Wells Co Services
Water Damage Restoration Service
- Water damage-related cleanup & repair
Construction Company
- Basement Remodel
- Bathroom Remodel
- Building Repair
- Commercial Building
- Disaster Strikes
- Emergency Repairs
- Fire & Smoke Repair
- Fire Damage Repair
- Flood And Water Damage Repair
- Flooded Basement
- Free Estimate
- Home Remodel
- Insurance Repair
- Mold Clean Up
- Mold Remediation
- Mold Removal Service
- New Roof
- Property Repair
- Smoke And Fire Damage Restoration
- Storm Damage Cleanup
- Storm Damage Repair
- Storm Damage Restoration
- Tree Damage
- Vehicle Impact
- Water Cleanup
- Wind & Storm Damage
- Wind Damage Repairs
Bob Wells Co Details
Accessibility
- Wheelchair accessible parking lot
Bob Wells Co Location
Bob Wells Co
11001 Bluegrass Pkwy Suite 305, Jeffersontown, KY 40299, USA
Bob Wells Co Reviews
insurancewater damageceiling
★ 5★ 4★ 3★ 2★ 1Cary, with Bob Wells Company and the contractor team including Scott, Brian, Tony and all the contractors Bob Wells used for our water damage restoration was GREAT. Respectful and knowledgeable, from mitigation to final wall, ceiling and flooring, we expected a 3 month turnaround. With Cary handling matters with our Insurance Agent, and all of the restoration and replacement workers, our turnaround time was reduced to less than a month. Attention to detail was outstanding. Fantastic job everyone!!!! We couldn't be more pleased.
Feb 14, 2025 · Tim BickelI had a minor flood in my home due to a ruptured water heater on a Friday afternoon. Cary with The Bob Wells Co. was on-site within the hour and his water mitigation team was there 2 hours later. They took care of all the repairs within 2 weeks and worked seamlessly with my insurance company. They made things so easy and took away all my stress. Thank you !
Mar 20, 2024 · Clay ForemanI hired Bob Wells Co to do some construction work after water damage. Cary wiseman came out for the initial consultation. Casey said that he would be i contact the next day. He never called or stopped by with the written estimate. Then i called him. Cary told me that he was not able to do the work because he was having good knee problems and is going to a doctor for clean up of the knee and shots or what ever. Cary wasted my initial time plus time getting someone out to do the work. The should have been 3 months ago. It took that long because carry was negligent about doing the work and then came the storm that caused a lot of damage. Casey Wisman is a very dishonest man.😂
Jul 17, 2023 · Ellen SanfordWorst company I have ever had to deal with. Cary Wiseman knows nothing about carpentry. I was lied to during the entire process about what would be done. The finish work was awful and had to be done over and over. It took them longer to get my house livable than it did to build it the first time. The work was not completed and they refused to finish it. Then they tried to put a lien on my home unless i signed the insurance check over to them. Just a bunch of crooks!!!!!!!!!!!!!
Nov 15, 2019 · mike whitakerPoorBathroom ceiling literally falling down after "restoration" same in kitchen. Walls not repaired just painted over, one area never painted.Would not give me itemized bill even though asked multiple timesAlways on time requesting payment through job, now will not return calls.I will now be spending over thousand to repair their poor work.Sad deal
Mar 18, 2023 · Elizabeth Schutz
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