AllPhase Roofing & Restoration

- 6665 Huntley Rd P, Columbus, OH 43229

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AllPhase Roofing & Restoration Reviews

• Photos represent what they left us, not what they came to repair unfortunately. Bush picture is where they cut through and destroyed part of the bushes.We are extremely unhappy. For LESS than what we paid them, we had easily 5 times as much repair work completed plus a full repainting of our entire house. The new company repaired not just some boards but also everything from the chimney damage to the molding around the front pillars. The service we received from a good company has left us furious with what we got from AllPhase.It took 2 attempts for them to leave our chimney as you see in the photos. That is exactly how they left it. They came out twice for a hefty amount and we asked them to fix the damaged wood. They fixed a little, but you can still see much is needed still. We repeatedly asked them to follow through with repairing the chimney, and they sent this picture of them caulking as if that was what we wanted them to do. The new company had to clean all of this off so that they could ACTUALLY repair what was needed before repainting. I take partial blame for the ugly blue splotches because I was trusting and didn't look very closely when he showed me a photo as he was trying to finish.They also cut a path THROUGH my bushes when there is another opening just to the right of the picture. I can understand that they trimmed it away from the house, but I am very unhappy that they would do this. I am not sure how long it will take for the bush to recover.They fixed a few panels and a section on the side of the house, and what was addressed was fine when they eventually came out to repaint. It only took a few weeks of constant calling and begging.After milking us for 10k for what should have been taken care of the first time and requiring us to call many times to convince them to come out and paint some replacement panels, they promised to give us an estimate to ACTUALLY repair the damage like they said they would the first two times. They then proceeded to not return any calls. When we got someone on the line they repeatedly promised that they would get back with us.This entire experience has been an embarrassment for AllPhase.

  Aug 22, 2025 · Robert (Rob)

• AllPhase has been amazing all the way around. We had a burst pipe in our main bathroom and it went down into our bath on the lower lever and leaked through the ceiling and an air vent. We have been working with Jon and Jarvis and they couldn't be any more conscientious about dealing with everything. We are so happy with their work and work ethic. AllPhase has gone above and beyond what we had ever imagined to get us back up and running smoothly in the timeliest fashion possible. I would 100% recommend AllPhase for restoration!

  Sep 09, 2025 · Gail Early

• If I could give zero stars, I would.After storm damage to our roof, Allphase promised us help and guidance. Instead, they ignored us, dragged their feet, and even tried to bill us $1,500 with a forged contract that showed my “signature” at a time I wasn’t even home. When I disputed it, they threatened court, legal fees, and handwriting analysis, straight bullying and intimidation.We were upfront about being young, first-time homeowners, and instead of helping, they preyed on us. Our new contractor has been amazing and told us what Allphase did was nothing but fear-mongering.I wouldn’t recommend Allphase Roofing to my worst enemy. Dishonest, manipulative, and the worst company I’ve ever dealt with.

  Sep 25, 2025 · Zoie Belt

• STAY FAR AWAY. ***Scam*** They said we would get a free estimate. Insisted on leaving an industrial dehumidifier while getting our quote (that was hooked into our electricity). I asked them the next day to pick up the equipment once we read their reviews and our insurance company warned us of their quote they provided and behavior. Unplugged the machine and sat it on the porch for pick up. They said they could not pick it up because of their schedule. They hit us with a $500 bill for the dehumidifier even though they refused to pick it up and all they did was a quote. They tried to tell us the whole bathroom shower needed replaced and that was not the case. Now they are sending threatening emails about collections. They plugged a dehumidifier into my electric for one day and charged me $500 for it.

  Oct 01, 2025 · Cristi Hilbrand

• I can’t express to anyone who owns a home or is in real estate to how far you should stay away from this scam. They literally came into the house, said to give them the $6000 insurance deposit as this would be covered by insurance, and they would work with the insurance company to get resolved. This was back in November 16 2023. They plug in a fan. Then leave. Basically ghost us for the next month or so. Finally insurance reaches out mid December saying they won’t do anything. Try contacting all phase to get our money back as that was for the insurance claim. Nothing. Can’t reach them. Then I call another company to come out and then email all phase stating no harm no foul but we haven’t heard from you and I have to get this fixed with 3 children running around. requesting the money back as they have not started and they refused. Said it was there’s now. So with the straight up refusal to give back out ( what we were told was an insurance deposit) but was in all actuality a part of their bait and switch scam. After I begged a couple more times for the money back and they refused again, I guess I had two choices. Take them to court which would be how much longer or they come in and did this quality work for the $6000. Put up plastic that all fell down everywhere they put it , scratched up our wood floors, left broken tile all over the bathroom floor even after they left, can still see it in pics, put painters tape floor protection paper over the heater vent which was extremely hot ( glad that dry paper didn’t catch fire and basically ghosted us again. It’s February 7th 2024 now. RUN!!!! I have never reviewed a business before but I would feel horrible not getting the word out and another family with kids like mine going through something like this. It’s been a huge nightmare and I would hate to see you go through it. Again. RUN!!!To respond to your comments all phase. My concerns are not with the denial of the insurance claim. My issues is with your lack of communication, lack of quality workmanship on the job as I believe any contractor could see, you bait and switch system in which you enter a persons home and take their money, stating it’s going to be covered, and after speaking myself to insurance and them stating they and most insurance companies cover punctual leaks and not this type of leak. And trying to inform the public that you as an owner, who work with insurance companies all the time, told me you know the issue of the leak as you as the owner just stated, decided to scam me, take my money, knowing insurance wouldn’t cover, because of the bait and switch situation as you knew the situation we were in. Your contractual obligation stated this work would be completed in an emergency situation. Agree or disagree on what was done. I think we could all agree 3 months to complete what I and I think any license contractor in the state of Ohio would think one to two people could do in a day what took your company 3 months to complete which actually just cause damage and delay to myself. No point in going back and forth with you because of all the times I have had a concern it was never addressed or responded. And you as the owner never stepped in to deescalate, try and work with me. At the beginning all I wanted was my money back from the scam. You had completed no work and insurance was not going to cover and you decided you were intitled to my money anyway because you had a signed contract by a non owner of the home. Not worth arguing with someone with your level of customer service as I know where this is going. I am just trying to inform the public of the type of business owner you are and they are free to make the decision if the work shown in pictures is something of the quality they are looking for an a company like yours.Honestly, the best part of your response to my review, is the lack of any concern with the pictures I posted of how you left my house. If you feel right in the situation that’s fine, atleast people know what to expect from a service side of your company

  Feb 08, 2024 · Kevin Young

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