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Reliable Damage HubWater Damage Restoration Near Me​MarylandPrince George's CountyCapitol HeightsWater Damage Restoration ​ in East Hampton DriveAce Multi-Cleaning and Restoration Services
Ace Multi-Cleaning and Restoration Services ico

Ace Multi-Cleaning and Restoration Services
- 9244 E Hampton Dr #507, Capitol Heights, MD 20743

Contractor ★5.0

9244 E Hampton Dr #507, Capitol Heights, MD 20743, USA

5.0
Don is literally my hero. Our basement suffered serious water damage after the recent storm and we were concerned about getting the carpets out before we got mold. All of the other water mitigation companies wouldn't even call us back because everyone was so busy. Don came through for us and committed to getting to us on time. His work was excellent and he was extremely responsive. He knows how to work with insurance companies, and we always felt like we were in good hands. He's an expert and we're so fortunate that he helped us. I wouldn't hesitate to recommend him. - Rebecca Clar
Ace Multi-Cleaning and Restoration Services Overview Photos IntroServices Location Reviews

Ace Multi-Cleaning and Restoration Services Photos

Ace Multi-Cleaning and Restoration Services Picture 1Ace Multi-Cleaning and Restoration Services Picture 2Ace Multi-Cleaning and Restoration Services Picture 3

Ace Multi-Cleaning and Restoration Services Introduce

Introduction / Overview

For residents and commercial property owners across the DC Metro area, particularly those in Maryland, dealing with sudden property damage from water, fire, or mold can be one of the most stressful experiences of homeownership. This is where Ace Multi-Cleaning and Restoration Services steps in as a vital local resource. Based in Capitol Heights, MD, ACE is a multi-service contractor that provides emergency restoration, specialized cleaning, and comprehensive construction services for both residential and commercial clients.

Established in 2011, during the significant impact of Hurricane Irene, ACE was founded with a mission to help homeowners and insurance companies restore lives and homes in the wake of disaster. This history positions them as experts in handling complex, large-scale damage, but they bring the same level of commitment to minor issues. They are widely recognized as a leading water and fire damage restoration company in the DC metro area, servicing Maryland, DC, and Northern Virginia.

What makes ACE particularly valuable to local Maryland users is their holistic approach. They don't just mitigate the damage; they manage the entire process, from the initial water extraction and mold remediation through to the final rebuild and home improvement phases. They bring certified expertise, a commitment to clear communication, and a personalized approach that is frequently highlighted by grateful customers who often feel overwhelmed by the restoration process.

Location and Accessibility

Ace Multi-Cleaning and Restoration Services is strategically located in Capitol Heights, MD, placing them in a key position to offer rapid, efficient service across the heavily populated DC metro area. This Maryland location allows them to be extremely responsive to emergency calls throughout Prince George’s County, neighboring counties, and the broader service region including Washington, D.C. and Northern Virginia. Their proximity to major regional roadways is crucial for their ability to provide the swift emergency response that water, fire, and mold damage often demands.

Contact Information

Address: 9244 E Hampton Dr #507, Capitol Heights, MD 20743, USA

Phone: (202) 246-1159

Mobile Phone: +1 202-246-1159

While the provided information does not explicitly list accessibility features for their office, their focus on providing essential contractor services to the community underscores their role as an accessible and reliable service provider for property emergencies.

Services Offered

ACE Multi-Cleaning and Restoration Services offers a comprehensive suite of contractor, mitigation, and cleaning services, designed to take a property from crisis to full restoration with minimal stress for the client.

UL

  • Emergency Restoration: 24/7 rapid response for critical issues like fire and water damage, focusing on immediate Water Extraction and structural stabilization.
  • Water Restoration and Structural Drying: Complete Water & Fire Cleanup, including advanced Structural Drying techniques to prevent long-term damage and secondary issues.
  • Mold Remediation And Prevention: Expert removal of mold, addressing the source of moisture, and implementing preventative measures to protect the home’s air quality and structure.
  • Fire Damage Restoration: Comprehensive restoration services covering initial damage assessment, Soot & Smoke Removal, smoke damage mitigation, and full cleanup.
  • Specialized Cleaning Services: Includes Carpet & Upholstery Cleaning, Air Duct Cleaning to improve indoor air quality, and Construction Cleaning after project completion.
  • Soft Contents Cleaning: Professional Packout and Textile Cleaning services to salvage and restore personal belongings damaged by water or smoke.
  • Construction Projects and Home Improvement: Beyond restoration, ACE acts as a full-service contractor for kitchen and bathroom renovations, home interior remodeling, and other construction projects.
  • Bio-hazardous Abatement: Handling sensitive and serious cleaning jobs, including sanitation and trauma scene cleanup (though only general "contractor" type is specified, this is part of their broader cleaning and mitigation scope).
  • Home Inspection: Offering valuable inspection services to identify issues before they become major problems.
  • Snow Removal: Providing essential maintenance services to help property owners manage seasonal challenges.
  • Features / Highlights

    For Maryland residents, several features highlight why ACE Multi-Cleaning and Restoration Services is a preferred choice in the DC Metro area.

    UL

  • Personalized Leadership and Communication: Owner Don is repeatedly called a "hero" and praised for making communication "paramount." Customers value his extreme responsiveness, offering clear answers via talk or text, which is critical during a stressful disaster scenario.
  • Insurance Claim Expertise: They excel at working directly with insurance companies, making the complicated claims process feel seamless and ensuring clients "always felt like we were in good hands" when dealing with compensation.
  • Full Reconstruction Capabilities: Unlike many mitigation-only companies, ACE handles the entire process, from demolition and dry-out to the complete "rebuild" and necessary Home Improvement, serving as a comprehensive contractor.
  • High Responsiveness in Crisis: They committed to getting to a customer's site on time, even when other water mitigation companies were too busy to return calls after a major storm, demonstrating reliability during high-demand emergencies.
  • Professional and Helpful Employees: The on-site crews are described as "respectful, professional and helpful," with one employee even going "above and beyond" to check and caulk an unrelated roof issue for a client.
  • Local and Dependable: Being a smaller, local company based in Maryland allows for a level of personalized service and accountability that many large, national franchises cannot match, fostering deep client trust.
  • Wide Range of Certified Services: They are certified to handle complex mitigation, including water, fire, smoke, and mold, making them a one-stop shop for diverse property damage needs.
  • What is Worth Choosing Ace Multi-Cleaning and Restoration Services

    In the face of property disaster, the primary need for a Maryland homeowner is not just a contractor, but a true partner. Choosing Ace Multi-Cleaning and Restoration Services is choosing the unique blend of technical expertise and exceptional customer advocacy, particularly through the leadership of owner Don. His hands-on approach and commitment to communication are frequently cited as the reasons customers feel fortunate to have worked with ACE.

    One customer highlighted the incredible relief of finding a company that would show up when other major water mitigation companies were unresponsive after a serious storm, stating, "Don is literally my hero." This responsiveness and dedication to getting the job done is priceless in an emergency where mold concerns are immediate. The testimonial further emphasizes that Don is "extremely responsive" and an "expert" who “knows how to work with insurance companies,” simplifying the most daunting part of the recovery process.

    Furthermore, ACE’s ability to transition from emergency water extraction and mold remediation to full construction projects means local users do not have to hire and manage multiple companies. They streamline the entire property recovery process, offering clear answers, helpful suggestions, and quality work from a professional, respectful team. For those seeking a local, highly-rated contractor who promises—and delivers—a high-quality, stress-free restoration and rebuild experience in the DC Metro area, Ace Multi-Cleaning and Restoration Services in Capitol Heights is an outstanding and highly recommended choice.

    Ace Multi-Cleaning and Restoration Services Services

    • Contractor

    • Air Duct Cleaning
    • Carpet & Upholstery Cleaning
    • Construction Cleaning
    • Construction Projects
    • Emergency Restoration
    • Fire Damage Restoration
    • Home Improvement
    • Home Inspection
    • Mold Remediation And Prevention
    • Packout
    • Smoke Damage
    • Snow Removal
    • Soot & Smoke Removal
    • Structural Drying
    • Textile Cleaning (Soft Contents)
    • Water & Fire Cleanup
    • Water Extraction
    • Water Restoration

    Ace Multi-Cleaning and Restoration Services Location

    Ace Multi-Cleaning and Restoration Services

    9244 E Hampton Dr #507, Capitol Heights, MD 20743, USA

    Ace Multi-Cleaning and Restoration Services Reviews

    An average rating of ★5 from 10 user reviews.

    water damagemoldcarpetbasementinsurance

    ★ 5★ 4★ 3★ 2★ 1

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